Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?A Foundation for Agile Delivery Roles

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. CSM certification training in Hanoi turns that knowledge into a recognised qualification employers trust across Vietnam's fast-growing technology economy. The programme is aligned to the Scrum Alliance CSM Learning Objectives and grounded in the current Scrum Guide (the November 2020 edition by Ken Schwaber and Jeff Sutherland). You learn Scrum theory and empiricism, the five Scrum values, all five Scrum events, the three artefacts, and how a Scrum Master serves the team, the Product Owner and the wider organisation. It suits aspiring Scrum Masters, project managers moving into agile delivery, and developers or team leads who want to formalise their Scrum knowledge. With Hanoi's outsourcing firms, product companies and banks scaling agile ways of working, this is a practical, well-timed step. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Hanoi. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?A Foundation for Agile Delivery Roles

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Hanoi. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in HanoiDo You Qualify for the CSM Exam?

    What You Gain from Becoming a Certified ScrumMasterFor Your Career and Your Team

    CSM Exam Format in HanoiWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Hanoi

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Career Outlook and Pay in HanoiWhy CSM Is Worth It

    The Certified ScrumMaster has become a baseline marker of agile delivery capability across Hanoi, valued by software outsourcing firms, product companies, banks and telecoms that run Scrum at scale. As Vietnam's digital economy expands and enterprises mature their agile practice, employers increasingly separate certified Scrum Masters from self-taught practitioners. Demand runs from agile team facilitator through Scrum Master to Agile Coach, and here is what the Hanoi market is telling us right now.

    What Is Fuelling Scrum Master Demand in Hanoi

    The Certified ScrumMaster is more than a credential. It is a career step for professionals who want to lead agile delivery in Hanoi. Join the teams connecting Scrum practice to real business value. Start your journey today.

    Your Hanoi Career Transformation

    From Delivery Contributor to Agile Leader

    Your CSM Transformation in Hanoi

    Hanoi's technology market is expanding with software outsourcing, product development and banking digital transformation, and employers increasingly prefer certified Scrum Masters for agile delivery roles. Here is which side of that line you want to be on.

    Sources: SalaryExpert, ERI, Glassdoor, Paylab (Vietnam) 2026.

    How to Get CSM Certified in HanoiStep-by-Step Certification Process

    The path to online CSM certification in Hanoi is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterPractical Agile Capabilities for the Workplace

    This Certified ScrumMaster training builds the Scrum framework knowledge and facilitation skill a Scrum Master needs day to day. By the end, you can run Scrum events, coach teams and prepare with confidence for the CSM online exam.

    Scrum Theory and Empiricism

    Apply the three pillars of transparency, inspection and adaptation, and explain why empirical process control lets teams thrive in complex, changing environments.

    The Five Scrum Values in Practice

    Model commitment, focus, openness, respect and courage, and coach teams so these values build the trust that effective Scrum depends on.

    Facilitating the Five Scrum Events

    Run Sprint Planning, the Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, and protect the integrity of the Sprint itself.

    Managing the Three Scrum Artefacts

    Support a healthy Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments.

    Servant Leadership and Impediment Removal

    Serve the Scrum Team, Product Owner and organisation as a servant leader, removing impediments and enabling genuine self-management.

    Coaching and Retrospective Techniques

    Use facilitation methods such as dot voting, affinity mapping and structured retrospective formats to create safe, productive team conversations.

    Who Should TakeCSM Training in Hanoi?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 830

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Hanoi option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Hanoi format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Hanoi seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Hanoi for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 830

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Hanoi option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM Certification Training in HanoiYour Trusted Agile Training Partner

    As a trusted CSM training company in Hanoi, Invensis Learning delivers structured CSM training for individual professionals and organisations in Hanoi looking to build agile delivery capability and prepare for the Certified ScrumMaster exam. Our programmes combine experienced Scrum Alliance aligned trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual or planning team training, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Scrum Alliance Registered Education Provider delivering CSM aligned courseware
    • Experienced trainers with real Scrum facilitation and coaching expertise
    • Live virtual, classroom and corporate delivery formats to suit your schedule
    • Case studies covering facilitation, coaching and impediment removal
    • Guidance to complete the course and pass the Scrum Alliance online exam
    • Two-year Scrum Alliance membership included on certification
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the VietnamAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Vietnam

    Sofitel Legend Metropole Hanoi, 15, Ngo Quyen Street, Hoan Kiem Ward, Hanoi City, 11024, Vietnam

    Certified ScrumMaster (CSM) in Vietnam

    InterContinental Hanoi Westlake, 5, Tu Hoa Street, Nghi Tam, Tay Ho Ward, Hanoi City, 11214, Vietnam

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    Corporate CSM Training in HanoiBuild Agile Teams at Scale

    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with real agile and Scrum expertise
    • Role-based examples relevant to software, banking and telecoms
    • Dedicated coordination and support for group training
    • Scalable delivery for teams across Hanoi and other locations

    Leading Organisations

    FPT SoftwareViettelVNPTCMC GlobalMISATechcombank

    What Our Learners Say

    Moved into a Scrum Master Role

    "The trainer made Scrum theory and the five events genuinely click for me. I moved from a developer role into a Scrum Master position soon after passing the CSM exam, and I now facilitate our sprints with real confidence."

    Nguyen Van Anh

    Scrum Master

    0/0

    Clear Shift from Managing to Serving

    "Coming from a waterfall project background, I finally understood servant leadership and how a Scrum Master serves the team rather than manages it. The retrospective techniques alone have improved how my team works together."

    Tran Thi Mai

    Agile Team Facilitator

    0/0

    Practical and Exam-Ready

    "Very practical sessions on the artefacts and the Definition of Done. The exam guidance was well structured and I passed the Scrum Alliance online exam on my first attempt. Highly worthwhile for anyone new to the role."

    Le Minh Duc

    Software Team Lead

    0/0

    Consistent Scrum Across Our Team

    "We enrolled our delivery team and the impact was immediate. Everyone now shares the same Scrum vocabulary, our events run to time, and sprint predictability has clearly improved across the group."

    Pham Quang Huy

    Delivery Manager, Software Outsourcing

    0/0

    Tailored Corporate Training That Worked

    "As an L&D lead in banking, I needed a trainer who could tailor Scrum to our digital delivery context. The corporate programme was flexible, well organised and left our teams genuinely more capable of running agile."

    Hoang Thi Lan

    Learning and Development Lead, Banking

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognised Scrum Master certification worldwide.

    General

    What is the Certified ScrumMaster (CSM) certification?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognised Scrum Master certification worldwide.

    Is the CSM certification worth it for professionals in Hanoi?

    Yes. With Hanoi's software outsourcing, product and banking sectors scaling agile, certified Scrum Masters are in demand. Scrum Master roles in Hanoi average around 603 million VND a year, and CSM is often the baseline credential employers look for.

    Who should take the CSM certification?

    CSM suits aspiring Scrum Masters, project managers moving from traditional delivery to agile, and developers, testers or business analysts already working on Scrum teams who want to formalise their knowledge with a recognised credential.

    Which standard is the CSM course based on?

    The course is aligned to the Scrum Alliance CSM Learning Objectives and grounded in the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, along with the Agile Manifesto and its principles.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) within the two-year cycle and pay the Scrum Alliance membership renewal fee. SEUs come from training, conferences, coaching and self-study.

    Pricing

    What is included in the CSM training fee?

    The training fee typically includes Scrum Alliance aligned courseware, case studies, practice questions and learner support, plus guidance on passing the online exam. Passing the CSM exam also includes a two-year Scrum Alliance membership. Request a quote for the current price.

    How much does CSM training cost in Hanoi?

    CSM pricing varies by format and provider, and the exam fee is usually included in the course fee paid to the training organisation. For current pricing in Hanoi and available batches, contact a learning advisor for a tailored quote.

    Is the CSM exam fee included in the course fee?

    The CSM exam fee is typically included in the course fee paid to the training provider, as the exam is unlocked only after you complete an approved course. Confirm the exact inclusions when you request your quote.

    Do you offer group or corporate pricing for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams and departments in Hanoi. Contact us for a group quote tailored to your team size and goals.

    What payment options are available for CSM training?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you and to see upcoming batches.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice examination of 50 questions taken online through the Scrum Alliance member portal after you complete an approved course. No proctor is required.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 questions and you have 60 minutes to complete it. It is delivered online via the Scrum Alliance portal within 90 days of finishing your course.

    What is the passing score for the CSM exam?

    The passing score is 74 percent, which means answering at least 37 of the 50 questions correctly. Candidates typically have up to three attempts within the 90-day window after course completion.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The Scrum Alliance online exam cannot be accessed without completing an approved course first.

    What happens if I do not pass the CSM exam first time?

    Candidates typically get up to three attempts to pass within 90 days of course completion. Our exam guidance and practice help you prepare so you can approach the exam with confidence. Verify current attempt policy at scrumalliance.org.

    Course Content

    What topics are covered in the CSM training?

    The training covers all six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role, including servant leadership and facilitation.

    Can a beginner take the CSM course?

    Yes. CSM is a foundational certification with no formal education or work experience requirement. It is designed for those new to Scrum as well as practitioners wanting to formalise existing knowledge.

    What will I learn as a Scrum Master?

    You learn to facilitate all five Scrum events, manage the three artefacts and their commitments, apply the five Scrum values, and serve the team, Product Owner and organisation as a servant leader who removes impediments.

    Is the courseware aligned with the current Scrum Guide?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and grounded in the current Scrum Guide, the November 2020 edition, which introduced the Product Goal and the artefact commitments.

    How long is the CSM course?

    The instructor-led CSM programme runs for 16 hours, delivered as two full days or four half-days, which meets Scrum Alliance minimum contact-hour requirements. The exam is taken online after the course.

    Enrollment

    How do I enrol in the CSM course in Hanoi?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available for CSM?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start CSM training?

    New batches run regularly in live virtual and classroom formats. Check upcoming schedules for the next available dates in your time zone, or speak with an advisor to plan corporate training for your team.

    Do I need prior experience to enrol in CSM training?

    No prior experience is required to enrol. CSM has no formal prerequisites, so it is suitable both for those new to Scrum and for team members who already work in agile environments.

    Can I reschedule my CSM enrolment to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange this and to confirm the terms that apply to your enrolment.