Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is EXIN SIAM Foundation Certification?Your Entry into Multi-Supplier ITSM

    The EXIN SIAM Foundation (SIAM-F) is an entry-level certification that validates your knowledge of Service Integration and Management (SIAM), the methodology for governing multiple IT service providers as one coherent, end-to-end service. SIAM Foundation certification training in Brazil equips ITSM professionals to bring order, accountability and transparency to complex multi-supplier environments. Awarded by EXIN, the certification is based on the EXIN SIAM Foundation Examination Specification and aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism. It carries no formal prerequisites, so service desk leads, incident and problem managers, sourcing specialists and ITIL practitioners can all step in and build the governance vocabulary that Brazilian banks, telecoms and outsourcing providers increasingly demand. You learn the SIAM ecosystem, the three-layer model, service integrator sourcing options, roles, processes and practices, ready for the 40-question EXIN exam and for real work across Brazil's fast-growing IT services market. Start your SIAM journey with Invensis Learning and turn multi-supplier complexity into a career advantage.

    Invensis Learning is an EXIN Accredited Training Provider in Brazil, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is EXIN SIAM Foundation Certification?Your Entry into Multi-Supplier ITSM

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Brazil, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in BrazilDo You Qualify for the SIAM Foundation Exam?

    Why SIAM Foundation Is Worth ItFor Professionals and Employers in Brazil

    SIAM Foundation Exam Format in BrazilWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Brazil

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What SIAM Foundation Opens up in BrazilRoles, Demand and Earning Potential

    SIAM Foundation has become a practical differentiator for ITSM professionals across Brazil, where banks, telecoms, government bodies and outsourcing providers run large, multi-vendor IT estates. As cloud adoption multiplies suppliers and LGPD raises the governance bar, employers increasingly want people who can integrate providers into one accountable service. Demand spans service desk leads to service integration and delivery managers, and here is what the market is showing right now.

    The Market Forces Making SIAM Skills Valuable in Brazil

    SIAM Foundation is more than a certificate. It is the governance layer Brazil's multi-supplier IT teams are built on. Join professionals who turn vendor complexity into accountable service. Start today.

    Your Brazil Career Transformation

    Your Career Before and After SIAM Foundation

    The Multi-Supplier Advantage in Brazil

    Brazil's IT market is shifting from single-vendor contracts to complex, multi-supplier ecosystems, and employers increasingly separate professionals who can govern that complexity from those who cannot. Here is which side of that line SIAM Foundation puts you on.

    Sources: Glassdoor, PayScale, Salary.com (Brazil) 2026.

    How to Get SIAM Foundation Certified in BrazilStep-by-Step Certification Process

    The SIAM Foundation certification path in Brazil is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    The SIAM Capabilities You Will BuildSkills for Multi-Supplier Governance

    SIAM Foundation training gives you a working command of Service Integration and Management, from the SIAM ecosystem and layers to the roles, processes and practices that govern multiple providers. By the end you can explain and apply SIAM in a real multi-supplier environment.

    Understand the SIAM Ecosystem and Model

    Explain what SIAM is, why it exists, and how the three-layer model of customer organisation, service integrator and service providers works together to deliver one end-to-end service.

    Map SIAM Roles and Responsibilities

    Identify the roles across all three layers, including the SIAM manager, process owner, service owner and supplier relationship manager, and see how governance boards make decisions.

    Plan a SIAM Implementation Roadmap

    Walk through the discovery and strategy, plan and build, implement, and run and improve stages, and compare internal, external, hybrid and lead-supplier service integrator sourcing options.

    Integrate Processes Across Providers

    Apply incident, problem, change, release and service level management across multiple suppliers so that one coherent, accountable process runs end to end.

    Apply SIAM Practices and Tooling

    Use collaboration, performance management, tooling and data integration, and governance and assurance practices to coordinate a multi-supplier ecosystem.

    Manage SIAM Challenges and Risks

    Recognise the cultural, governance, commercial and operational risks of multi-supplier models, and see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Who Should TakeSIAM Certification Training in Brazil?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1395

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Brazil seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1395

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor SIAM Foundation Certification Training in Brazil

    As a trusted SIAM Foundation training company in Brazil, Invensis Learning delivers structured EXIN SIAM Foundation training for professionals and organisations that need to govern multi-supplier IT environments. Our programmes combine EXIN-aligned courseware, experienced instructors, flexible delivery formats and dependable learner support. Whether you are certifying as an individual or upskilling a team in Sao Paulo, Rio de Janeiro or across Brazil, we focus on practical understanding, real-world application and exam readiness, so you move from learning to certified with confidence.

    • Authorised training partner aligned with EXIN and other global certification bodies
    • Expert trainers with real ITSM and multi-supplier delivery experience
    • Live virtual, classroom and corporate delivery to fit your schedule
    • EXIN-aligned courseware, practice questions and exam preparation support
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after the course
    • Flexible schedules for professionals and teams across Brazil
    • Trusted by professionals and organisations across multiple industries

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in BrazilInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Brazil

    Renaissance São Paulo Hotel, 2233, Alameda Santos, Cerqueira César, Jardim Paulista, São Paulo, Região Sudeste, 01419-002, Brasil

    SIAM Foundation Training Location in Brazil

    Hilton São Paulo Morumbi, 12901, Avenida das Nações Unidas, Brooklin Novo, Itaim Bibi, São Paulo, Região Sudeste, 04571-000, Brasil

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    Corporate SIAM Foundation TrainingFor Your Teams in Brazil

    • Suitable for small, medium and large ITSM and sourcing teams
    • Customised schedules aligned with your team's availability
    • Onsite, offsite, live virtual or hybrid delivery across Brazil
    • Trainers with real multi-supplier service integration experience
    • Role-based examples drawn from banking, telecoms and outsourcing
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams in Sao Paulo, Rio de Janeiro and beyond

    Leading Organisations

    StefaniniTIVITAccentureIBMCapgeminiItau Unibanco

    What Our Learners Say

    Clarity on Multi-Supplier Governance

    "The training finally made sense of managing several IT suppliers at once. The three-layer model and service integrator roles are things I now use every week, and I passed the EXIN exam on my first sitting."

    Camila Ribeiro

    ITSM Analyst

    0/0

    Practical and True to Real Work

    "As a service desk lead in an outsourced environment, the SIAM practices around incident and change coordination were exactly what I needed. The trainer used real multi-vendor scenarios that mirrored my day job."

    Rafael Almeida

    Service Desk Team Lead

    0/0

    Solid Exam Preparation

    "Good structure and strong exam preparation. The mock questions were close to the real EXIN exam, and the sessions on processes across providers helped me handle major incidents that span more than one vendor."

    Juliana Souza

    Incident Manager

    0/0

    Standardised Our Supplier Governance

    "We put our governance team through SIAM Foundation to standardise how we oversee outsourced providers. The shared vocabulary alone improved our supplier reviews, and the group delivery fit our schedule well."

    Marcos Oliveira

    IT Governance Lead, Banking Sector

    0/0

    Tailored Corporate Delivery That Worked

    "Invensis Learning tailored the corporate programme to our multi-vendor operating model. Our delivery managers now speak the same SIAM language, and coordination across our providers is noticeably smoother."

    Patricia Fernandes

    L&D Manager, IT Outsourcing Provider

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    EXIN SIAM Foundation is an entry-level certification that validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers as one end-to-end service. It is awarded by EXIN and based on the EXIN SIAM Foundation Examination Specification, aligned to the SIAM Body of Knowledge published by Scopism.

    General

    What is the EXIN SIAM Foundation certification?

    EXIN SIAM Foundation is an entry-level certification that validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers as one end-to-end service. It is awarded by EXIN and based on the EXIN SIAM Foundation Examination Specification, aligned to the SIAM Body of Knowledge published by Scopism.

    What is SIAM and why does it matter in Brazil?

    SIAM is a management methodology for environments where several providers deliver IT services to one customer organisation. It adds a service integrator layer that coordinates those providers. In Brazil, where multi-vendor outsourcing and cloud adoption are the norm, SIAM skills help teams keep service accountable and coherent.

    Who should take SIAM Foundation training?

    The course suits ITSM professionals in or around multi-supplier environments, including service desk leads, incident and problem managers, service owners, sourcing and procurement specialists, and ITIL practitioners. It also fits people at service integrators and managed service providers who work within customer SIAM ecosystems.

    Is SIAM Foundation worth it for my ITSM career?

    Yes. SIAM Foundation validates the multi-supplier governance skills Brazilian banks, telecoms and outsourcing providers increasingly ask for, and it maps to roles from ITSM process analyst to service delivery and service integration manager. It complements ITIL and gives you a globally recognised, lifetime EXIN credential.

    Do I need prior experience or ITIL to take SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Basic familiarity with IT service management, such as an ITIL Foundation background, makes the content easier to absorb but is not required to enrol or sit the exam.

    How long is the SIAM Foundation certification valid?

    The certification is valid for life. It does not expire, and there is no renewal, re-examination or continuing education requirement once you pass the EXIN SIAM Foundation exam.

    Pricing

    What is included in the SIAM Foundation course fee?

    The fee typically covers instructor-led training, EXIN-aligned courseware, practice questions, mock assessments, exam preparation support and learner support. Exam-inclusive bundles are also available. Talk to a learning advisor to confirm what your chosen format includes.

    How much does SIAM Foundation training cost in Brazil?

    Pricing depends on the delivery format and whether the EXIN exam is bundled, so course fees are available on request. Request a quote and we will share current options and any group pricing for teams in Brazil.

    Is the EXIN exam fee included in the training price?

    It depends on the package. Some options bundle the EXIN exam voucher with training, while others price it separately. EXIN exam pricing varies by region and purchasing channel, so confirm the exact figure with your advisor before you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for ITSM, sourcing and governance teams. Ask about a tailored quote for your organisation in Brazil.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you best.

    Exam

    What is the format of the EXIN SIAM Foundation exam?

    The exam is closed book with single-answer multiple-choice questions. It is delivered online through EXIN online proctoring or at an EXIN accredited test location, usually arranged through an accredited training provider as part of a training and exam bundle.

    How many questions are on the exam and what is the pass mark?

    The EXIN SIAM Foundation exam has 40 questions. The pass mark is 65 percent, so you need at least 26 correct answers out of 40 to pass.

    How long is the SIAM Foundation exam?

    You have 60 minutes, one hour, to complete the 40-question exam. No additional reading time is allotted, as the exam is closed book.

    Where can I take the SIAM Foundation exam?

    You can sit the exam online through EXIN's online proctored system from home or the office, or at an EXIN accredited test location. It is typically scheduled through an EXIN accredited training provider.

    What if I do not pass the first time?

    You can re-sit the EXIN SIAM Foundation exam. Our preparation includes mock exams and practice questions to build readiness, and your advisor can explain the current EXIN re-sit process and any applicable re-examination fee.

    What standard is the SIAM Foundation exam based on?

    The exam is based on the EXIN SIAM Foundation Examination Specification and aligned to the SIAM Body of Knowledge published by Scopism. Courseware is kept current with this specification so your preparation matches what EXIN tests.

    Course Content

    What topics does the SIAM Foundation course cover?

    The course covers the seven EXIN topic areas: introduction to SIAM, the SIAM implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, SIAM challenges and risks, and how SIAM relates to other practices such as ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Can a beginner take this course?

    Yes. SIAM Foundation is designed as an entry-level credential with no prerequisites. The training starts from core concepts and terminology, and the trainer uses real multi-supplier examples so newcomers can follow along and apply what they learn.

    Are practice questions and mock exams included?

    Yes. The programme includes practice questions and mock assessments mapped to the EXIN examination specification, so you can identify weak areas and build confidence ahead of the 40-question exam.

    How long is the SIAM Foundation training?

    The training runs for around 16 hours, typically delivered as a two-day programme, and can be scheduled as full days or spread across sessions. It prepares you for the EXIN exam while building practical SIAM knowledge.

    Is the courseware aligned to the latest EXIN specification?

    Yes. The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge from Scopism, so your learning reflects the concepts, roles and processes the exam assesses.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available?

    We offer live virtual (online) instructor-led training, classroom sessions, self-paced e-learning and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start SIAM Foundation training?

    New batches run regularly for live online and classroom formats, and self-paced learning starts as soon as you enrol. See upcoming schedules or talk to a learning advisor to find the next available cohort in your time zone.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact support to arrange the change that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.