Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Certified Change Leadership

    The Change Management Foundation and Practitioner (CM-F&P) certification is a two-level qualification that validates your ability to manage the people and culture side of organisational change. Change Management Foundation and Practitioner certification training in Cardiff takes you from understanding core change theory to applying it in real organisational scenarios, so you can lead adoption, not just delivery. The programme is aligned to the Change Management Body of Knowledge (CMBoK), published by the Change Management Institute, and to the current Change Management Foundation and Practitioner exam syllabi and the Change Management Practitioner Guide. You cover five topic areas: change and the individual, change and the organisation, communication and stakeholder engagement, change practice, and personal and professional management. Along the way you work with established models including ADKAR, Bridges' Transition Model, Lewin, Kotter's 8-Step Model and McKinsey 7-S. It suits change managers, project and programme managers, HR business partners, consultants and leaders across Cardiff's financial services, public sector and healthcare organisations. Foundation builds your knowledge; Practitioner proves you can apply it. Start your change management journey with Invensis Learning and earn a globally respected credential.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Certified Change Leadership

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in CardiffDo You Qualify for the Change Management F&P Exam?

    Why This Certification Is Worth EarningFor Your Career and Your Team

    Change Management F&P Exam Format in CardiffWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Cardiff assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Cardiff

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers and DemandWhy Get Certified in Cardiff?

    Change management has become a core capability across Cardiff, valued by financial services, public sector, healthcare and utilities employers running large, people-heavy change programmes. As Legal and General, Admiral and Principality expand, and as Welsh Government, councils and NHS Wales redesign services, organisations increasingly hire professionals who can lead adoption and manage resistance. Demand spans change analyst through to change manager, transformation lead and head of change, and here is what the local market is telling us.

    Change Management Certification Demand Drivers in Cardiff

    Change management is more than a course. It is the skill Cardiff employers rely on to make transformation stick. Join professionals who lead people through change with confidence. Start your journey today.

    Your Cardiff Career Transformation

    Where You Stand Today,

    And Where This Certification Takes You

    Cardiff's employers are transforming faster than ever, from financial services and the public sector to NHS Wales and utilities, and they increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: IT Jobs Watch, Glassdoor, Indeed, PayScale (UK) 2025-2026.

    How to Get Change Management F&P Certified in CardiffStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Cardiff. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Skills You Will Build on This ProgrammeProven Models You Can Apply at Work

    This programme develops the practical change management capability employers value, from applying proven models to individuals and organisations, to engaging stakeholders, planning change and passing both the Foundation and Practitioner exams. By the end you can lead the people side of change with confidence.

    Guiding Individuals Through Change

    Apply individual change models such as ADKAR and Bridges' Transition Model to understand how people experience change, diagnose where adoption stalls and design targeted support that builds motivation and resilience.

    Leading Organisational Change

    Select and apply organisational models including Lewin's three-step model, Kotter's 8-Step Model and McKinsey 7-S, and diagnose culture and readiness so you can shape the right approach for a specific change.

    Engaging Stakeholders and Communicating Change

    Identify and analyse stakeholders, build engagement strategies and design communication plans that reduce rumour and resistance, using tools like the power and interest grid and Cialdini's principles of influence.

    Building and Delivering Change Plans

    Run change impact assessments, develop a full change management plan covering engagement, communication, training and resistance, and diagnose common failure points so change embeds and delivers benefits.

    Leading Yourself as a Change Professional

    Strengthen emotional intelligence, coaching and facilitation skills, manage your own wellbeing under pressure and navigate the ethical dilemmas that arise when supporting people through difficult change.

    Passing Both Exams with Confidence

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam, practising efficient use of the Change Management Practitioner Guide under timed conditions.

    Who Should TakeChange Management F&P Certification Training in United Kingdom?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    GBP 1380

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Cardiff seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GBP 1380

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Train with Invensis Learning in CardiffFor Your Change Management Certification?

    As a trusted training company in Cardiff, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Cardiff and the wider UK. Our programmes combine experienced trainers, courseware aligned to the official syllabi and the Change Management Body of Knowledge, flexible delivery, and dual exam preparation. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience focused on practical understanding, real-world application and passing both exams with confidence.

    • Experienced change management trainers with real organisational change delivery
    • Dual preparation for both the Foundation and Practitioner exams
    • Flexible formats: live online, classroom and corporate group training
    • Courseware aligned to the official syllabi and the CMBoK
    • Industry-driven case studies and scenario-based exam practice
    • Foundation and Practitioner mock exams and practice questions included
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training delivery you can trust

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    Change Management Foundation and Practitioner Training Locations in CardiffInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Cardiff

    Park Plaza, Greyfriars Road, Crockherbtown, Canal Quarter, Castle, Cardiff, Cymru / Wales, CF10 3AL, United Kingdom

    Change Management Foundation and Practitioner Training Location in Cardiff

    Clayton Hotel, Saint Mary Street, Brewery Quarter, Castle, Cardiff, Cymru / Wales, CF10 1GD, United Kingdom

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    Corporate Change Management TrainingBuilt Around Your Goals

    • Suitable for small, medium and large teams across Cardiff and Wales
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live online (virtual) or hybrid formats
    • Trainers with real change management and transformation experience
    • Role-based, industry-relevant case studies for your sector
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across the UK and global locations

    Trusted by Teams Across Cardiff

    Legal & GeneralAdmiralPrincipalityNHS WalesWelsh GovernmentZurich

    What Our Learners Say

    Passed Both Exams and Stepped into a Change Lead Role

    "The Practitioner sessions were the turning point for me. Working through real scenarios with the trainer showed me how to actually apply ADKAR and stakeholder mapping, not just recite them. I passed both exams first time and now lead change on our digital programme."

    Rhian Davies

    Change Lead, Financial Services

    0/0

    Exactly What I Needed as an HR Business Partner

    "As an HR business partner I kept getting pulled into restructures without a proper framework. The Foundation content gave me the models and language I needed, and the open-book exam technique for Practitioner made a real difference. Highly practical training."

    Tom Bennett

    HR Business Partner

    0/0

    Filled the Gap Between Delivery and Adoption

    "I came from a project management background and always struggled with adoption after go-live. This course filled that gap completely. The trainer's real examples from public sector change were spot on for the work I do in Cardiff."

    Sioned Griffiths

    Project Manager

    0/0

    Our Rollout Landed Far Better with a Certified Team

    "We put a group of managers through the corporate programme ahead of a major systems change. Having everyone speak the same change language transformed how the rollout landed. Resistance dropped and adoption was noticeably faster than our last programme."

    Gareth Hughes

    Transformation Programme Director

    0/0

    Flexible, Tailored Delivery for Our Teams

    "As an L&D lead I needed a provider that could deliver consistent, high-quality training onsite for our teams. Invensis Learning was flexible on scheduling and the trainer tailored the case studies to healthcare. The feedback from our managers was excellent."

    Bethan Morgan

    Learning and Development Lead

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    It is a two-level qualification that validates your ability to manage the people and culture side of organisational change. Foundation confirms your knowledge of change management concepts and models, and Practitioner confirms you can apply them to real organisational scenarios. Both are aligned to the Change Management Body of Knowledge (CMBoK).

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a two-level qualification that validates your ability to manage the people and culture side of organisational change. Foundation confirms your knowledge of change management concepts and models, and Practitioner confirms you can apply them to real organisational scenarios. Both are aligned to the Change Management Body of Knowledge (CMBoK).

    Who should take this course in Cardiff?

    It suits change managers, project and programme managers, HR business partners, organisational development practitioners, consultants and leaders. In Cardiff it is especially relevant to professionals in financial services, the public sector, NHS Wales and utilities who lead or support change.

    Is the change management qualification recognised in the UK?

    Yes. The Change Management qualification is recognised in over 150 countries and is particularly well respected in the UK, where organisational change management is a recognised professional discipline. It is valued by Cardiff employers across financial services, public sector and healthcare.

    Do I need to take Foundation before Practitioner?

    Yes. Foundation certification is required before you sit the Practitioner exam. The combined programme is designed to be taken sequentially, covering Foundation content first and then Practitioner, so you build knowledge before applying it.

    What career benefits does the certification offer?

    It positions you for roles such as change analyst, change manager, transformation lead and head of change. In the UK, change manager roles typically pay around £52,000 to £65,000, with senior transformation roles reaching considerably higher, and certified professionals stand out in a talent pool deep in project managers.

    Pricing

    How much does the training cost in Cardiff?

    Fees vary by delivery format and schedule, and the combined programme includes both Foundation and Practitioner preparation. Exam fees may be billed separately depending on the package. For current Cardiff pricing, request a quote and a learning advisor will confirm the details.

    What is included in the course fee?

    The fee typically includes aligned courseware, industry-driven case studies, Foundation and Practitioner mock exams and practice questions, exam preparation guidance and learner support. Exam vouchers are often included in the package. Confirm exact inclusions when you enrol.

    Are the exam fees included in the price?

    This depends on the package you choose. Some bundles include both the Foundation and Practitioner exam vouchers, while others price them separately. A learning advisor can confirm what is included and give you a tailored quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments across Cardiff and Wales. Contact us for a group quote tailored to your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions in a single-answer format, lasts 40 minutes and is closed book. The pass mark is 50%, which is 25 out of 50 correct. It is delivered by online proctoring or at an authorised test centre.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book and scenario-based, comprising five sections each worth 16 marks, for 80 marks in total. You have 2.5 hours (150 minutes), and the Change Management Practitioner Guide is permitted. The pass mark is 50%, which is 40 out of 80 marks.

    What is the passing score for both exams?

    Both exams require 50% to pass. For Foundation that is 25 out of 50 questions correct, and for Practitioner that is 40 out of 80 marks across the five scenario sections.

    What does open book mean for the Practitioner exam?

    It means the Change Management Practitioner Guide is permitted during the exam. However, the scenario sections require analysis and judgment, so you cannot simply look up answers. Both efficient guide navigation and deep method knowledge are essential, and our training prepares you for both.

    What happens if I do not pass an exam first time?

    You can resit the exam you did not pass. Our training includes mock exams and exam technique to prepare you thoroughly for a first-time pass, and a learning advisor can explain the current resit policy and any options included in your package.

    Course Content

    What topics does the course cover?

    The programme covers five topic areas: change and the individual, change and the organisation, communication and stakeholder engagement, change practice, and personal and professional management. Foundation covers them at knowledge level and Practitioner at application and analysis level.

    What change management models will I learn?

    You will work with a broad range of models, including ADKAR, Bridges' Transition Model, Lewin's three-step model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence domains and Cialdini's principles of influence.

    Which standard is the course based on?

    The course is aligned to the current Change Management Foundation and Practitioner exam syllabi and the Change Management Practitioner Guide, and draws on the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute.

    Are practice questions and mock exams included?

    Yes. The programme includes Foundation and Practitioner practice questions, mock exams and scenario-based exercises to help you identify weak areas, build exam readiness and practise open-book technique.

    Will I receive a certificate?

    On passing each exam you receive the respective official digital certificate: the Change Management Foundation designation and, after Practitioner, the Change Management Practitioner designation. You also receive a course completion certificate from Invensis Learning.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available in Cardiff?

    We offer live online (virtual) instructor-led training, classroom sessions and customised corporate group training. This lets professionals across Cardiff and Wales choose the format that best fits their schedule and learning style.

    How soon can I start?

    New batches run regularly across live online and classroom formats. Once you enrol you get immediate access to learning resources and your schedule. See upcoming schedules or talk to a learning advisor to find the earliest suitable batch.

    Can I reschedule or transfer to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch, and selected plans include the ability to attend the training again. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.