Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is Change Management Foundation and Practitioner Certification?Your Route into Leading Change

    Change Management Foundation and Practitioner certification training in Liverpool prepares you to lead the people and culture side of organisational change, not just the project plan. The programme covers both levels of the Change Management Foundation and Practitioner (CM-F&P) qualification, grounded in the Change Management Body of Knowledge (CMBoK) and the current Change Management Practitioner Guide. Across five topic areas, Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, you learn to apply proven models such as ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model to real change scenarios. The Foundation level builds knowledge and comprehension; the Practitioner level develops applied, scenario-based judgment. Delivered in live virtual and classroom formats, the 40-hour programme suits change managers, project and programme leads, HR business partners and transformation leaders across Liverpool's health, digital, public sector and financial services employers. You leave ready to sit both exams and put change management to work with Invensis Learning.

    What Is Change Management Foundation and Practitioner Certification?Your Route into Leading Change

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in LiverpoolDo You Qualify for the Change Management F&P Exam?

    Why Change Management Certification Is Worth It in LiverpoolSkills Employers Actually Reward

    Change Management F&P Exam Format in LiverpoolWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Liverpool assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Liverpool

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers and Pay in LiverpoolWhy Get Certified Now?

    Change management has become a core capability across Liverpool, valued by NHS trusts, digital and ecommerce firms, financial and professional services, advanced manufacturers and public sector bodies running large transformation programmes. As the Liverpool City Region Growth Plan and Industrial Strategy Zone scale investment, employers increasingly separate credentialed change professionals from the rest. Demand runs from Change Analyst up to Head of Change and Transformation Director, and here is what the market is telling us right now.

    Change Management Demand Drivers Across Liverpool

    Change management is more than theory. It is the capability that decides whether transformation delivers value. Join professionals across Liverpool who lead adoption, engage stakeholders and make change stick. Start your journey today.

    Your Liverpool Change Career Transformation

    From Change Contributor to Certified Change Leader

    See the Difference Certification Makes

    Liverpool's transformation, digital and public sector programmes are growing, and employers increasingly separate certified change leaders from those who only support change. Here is which side of that line you want to be on.

    Sources: Indeed, PayScale, Morgan McKinley (UK) 2026.

    How to Get Change Management F&P Certified in LiverpoolStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Liverpool. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    The Change Skills You Will BuildModels, Stakeholders and Sustained Change

    This combined programme, the Change Management Foundation & Practitioner Certification Course, builds knowledge at Foundation level and applied capability at Practitioner level. By the end, you can guide individuals and organisations through change, engage stakeholders, plan and embed change, and sit both certification exams with confidence.

    Guide Individuals Through Change

    Apply the ADKAR model, Bridges' Transition Model and motivation theory to understand how people experience change, diagnose where individual change stalls, and design targeted support that reduces resistance.

    Lead Organisational Change

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, assess culture and readiness, and match the right approach to the type and scale of change.

    Engage Stakeholders and Communicate

    Map stakeholders with power/interest and influence tools, build engagement and communication plans, and use influence principles to turn resistance into support across the change lifecycle.

    Plan and Deliver Change

    Run change impact assessments, build a full change management plan covering communication, training and resistance, and apply techniques that embed and sustain change after go-live.

    Manage Yourself as a Change Practitioner

    Develop emotional intelligence, coaching and facilitation skills, apply professional ethics and resilience, and use reflective practice to grow as a credible change professional.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with structured practice, mock questions and efficient guide-navigation technique.

    Who Should TakeChange Management F&P Certification Training in United Kingdom?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    GBP 1380

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Liverpool seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GBP 1380

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for Change Management Training in LiverpoolYour Trusted Learning Partner

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations building change capability across the Liverpool City Region. Our programmes combine experienced trainers, courseware aligned to the current syllabi, flexible delivery, and dedicated support to prepare you for both exams. As a trusted training company in Liverpool, we tailor delivery to your needs. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience focused on practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 and ISO 27001:2022 certification.

    • Experienced, change-qualified trainers with real transformation delivery experience
    • Flexible learning formats for individuals, teams and corporate groups
    • Courseware aligned to the current Change Management Foundation and Practitioner syllabi
    • Dual exam preparation with mock questions and open-book technique coaching
    • Customised schedules for organisations and team programmes
    • Practical case studies, exercises and discussions grounded in real change scenarios
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in LiverpoolInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Liverpool

    Pullman Hotel, Monarchs Quay, Waterfront, Toxteth, Liverpool, Liverpool City Region, England, L3 4FT, United Kingdom

    Change Management Foundation and Practitioner Training Location in Liverpool

    Hilton Liverpool City Centre, 3, Thomas Steers Way, City Centre, Vauxhall, Liverpool, Liverpool City Region, England, L1 8LW, United Kingdom

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    Corporate Change Management Training, LiverpoolUpskill Your Team

    • Suitable for small, medium and large teams across departments
    • Customised schedules based on team and business availability
    • Flexible delivery through onsite, live virtual, hybrid or blended formats
    • Experienced trainers with change and transformation expertise
    • Role-based, industry-relevant examples for stronger workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across the Liverpool City Region and beyond

    Trusted by Teams Across the Liverpool City Region

    The Very GroupPrinces GroupMersey Care NHSUnileverLiverpool City CouncilMatalan

    What Our Change Management Learners Say

    Passed Both Exams with Confidence

    "The combined course finally connected the models to my day job. Working through ADKAR and Bridges on real scenarios helped me pass both exams, and I now lead our stakeholder engagement with far more structure."

    Laura Bennett

    Change Manager

    0/0

    Great Bridge from Project Delivery

    "As a project lead moving into transformation work, the Practitioner scenarios were exactly what I needed. The trainer made the open-book technique clear, and I felt ready on exam day."

    Daniel Okafor

    Transformation Lead

    0/0

    Practical and Immediately Usable

    "Really practical sessions on resistance and communication planning. I use the impact assessment approach on every change now, and my HR business partner role has more credibility for it."

    Sophie Ellison

    HR Business Partner

    0/0

    Shared Language Across the Team

    "We put a mixed team of project and service managers through the corporate programme. It gave everyone a shared change language, and adoption on our digital rollout improved noticeably."

    Mark Reynolds

    Programme Director, NHS Trust

    0/0

    Tailored and Well Organised

    "Invensis tailored the training to our transformation office and scheduled it around live programmes. The trainers understood our sector, and the practical exercises translated straight into our work."

    Rachel Whitfield

    L&D Manager, Financial Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    It is a two-level qualification covering the knowledge, models and practices needed to manage the people and culture side of organisational change. Foundation validates your understanding of change concepts, while Practitioner validates your ability to apply them to real scenarios. Both levels are grounded in the Change Management Body of Knowledge (CMBoK).

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a two-level qualification covering the knowledge, models and practices needed to manage the people and culture side of organisational change. Foundation validates your understanding of change concepts, while Practitioner validates your ability to apply them to real scenarios. Both levels are grounded in the Change Management Body of Knowledge (CMBoK).

    Who should take this change management course in Liverpool?

    The course suits change managers, project and programme leads, HR business partners, consultants and leaders sponsoring change. It is popular with professionals in Liverpool's NHS trusts, digital and ecommerce firms, financial services and public sector bodies who need to lead the human side of transformation.

    Is change management certification worth it?

    Yes. Change managers in the UK average around GBP 53,000 and senior roles reach far higher, while only about a quarter of organisations resource change well, so certified practitioners are in demand. The credential is recognised in over 150 countries and travels across sectors. Talk to a learning advisor about your goals.

    What standard and body is the qualification based on?

    The qualification is grounded in the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and the current Change Management Practitioner Guide. The syllabi cover proven models including ADKAR, Kotter, Lewin, McKinsey 7-S and Bridges.

    Are the certifications recognised internationally?

    Yes. Both credentials are recognised in over 150 countries and are particularly well respected in the UK, Europe and Australia, where organisational change management is an established professional discipline.

    Pricing

    How much does change management training cost in Liverpool?

    Combined Foundation and Practitioner training is priced by format and cohort, and current fees are available on request. The price typically bundles instructor-led training, courseware and exam preparation for both levels. Request a quote for the latest Liverpool schedules and pricing.

    What is included in the course fee?

    The fee usually includes instructor-led training across both levels, courseware aligned to the current syllabi, practice questions, mock exams, and guidance to prepare for both certification exams. Confirm the exact inclusions for your chosen batch when you enquire.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package. Many training bundles include the Foundation and Practitioner exam vouchers, but this should be confirmed for your chosen option. Ask a learning advisor to confirm what is included before you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for transformation offices, PMOs, HR functions and leadership teams across the Liverpool City Region. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined programme?

    There are two separate exams: the Foundation exam and the Practitioner exam. You must sit and pass both to hold both credentials. The combined programme prepares you for each in sequence, typically covering Foundation first, then Practitioner.

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions to be completed in 40 minutes. It is closed book, and the pass mark is 50%, meaning 25 out of 50 correct. There are no formal prerequisites to sit it.

    What is the format of the Practitioner exam?

    The Practitioner exam has 5 scenario-based sections, each worth 16 marks, for 80 marks in total, completed in 2.5 hours. It is open book with the Change Management Practitioner Guide permitted, and the pass mark is 50%, meaning 40 out of 80 marks.

    What does open book mean for the Practitioner exam?

    It means the Change Management Practitioner Guide is permitted during the exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential, and the training builds both.

    What are the prerequisites for the Practitioner exam?

    You need the Change Management Foundation certification, or an accepted equivalent, before sitting the Practitioner exam. The combined programme is designed so you take Foundation first and progress into Practitioner within the same course.

    What happens if I do not pass an exam first time?

    You can re-sit the exam that you did not pass. Our trainers provide targeted revision guidance to help you focus on weaker areas before a retake. Re-sit fees and policy vary, so confirm the current terms when you enrol.

    Course Content

    Do I need prior experience to take this course?

    No prior experience is required for the Foundation level, which is open to all. The course is beginner-friendly and builds from concepts to applied practice, so professionals new to change management and experienced practitioners both benefit.

    What topics does the syllabus cover?

    The syllabus spans five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation covers them at knowledge level and Practitioner at applied, scenario level.

    What change models will I learn?

    You learn a broad range of individual and organisational models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    What learning materials are provided?

    You receive courseware aligned to the current syllabi, case studies drawn from realistic change scenarios, practice questions and mock exams for both levels, plus reference to the Change Management Practitioner Guide for the open-book exam.

    How is the training delivered and how long is it?

    The combined programme runs as 40 hours of instructor-led training, delivered live virtual or in a classroom. The number of days depends on the daily schedule, with intensive and extended formats available to suit working professionals.

    Enrollment

    How do I enrol in the change management course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats and schedules are available?

    We offer live virtual instructor-led training, classroom training and customised corporate group training, with weekday and weekend cohorts. Choose the online or in-person format that fits your schedule in Liverpool.

    What are the eligibility requirements to enrol?

    Anyone can enrol in the training, as the Foundation level has no formal prerequisites. To progress to the Practitioner exam you need the Foundation certification, which the combined programme prepares you for first.

    Can I reschedule or transfer to another batch?

    Yes. Flexible options let you reschedule or transfer to another cohort where available. Contact support to arrange a change to your booking.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.