Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Business Process Management?A Skill Every Process Owner Needs

    Business Process Management (BPM) Training in Greece equips professionals to identify, model, analyse and improve the business processes that drive organisational performance. BPM is a structured discipline for managing how work flows end to end across a business, aligned to recognised standards and frameworks including BPMN 2.0, ISO 9001:2015 and the ABPMP BPM Common Body of Knowledge (CBOK). This one-day, practical programme takes you through the full BPM lifecycle, from process identification and BPMN 2.0 modelling to analysis, redesign, performance measurement and continuous improvement. It suits business analysts, process owners, operations managers and IT professionals in any sector, with no prior experience required. Across Greece, banks, telecoms, global business services centres and public bodies are redesigning how work gets done as part of a wide digital transformation drive, making practical process skills highly valuable. Learn with Invensis Learning and start applying BPM on the job from day one.

    What Is Business Process Management?A Skill Every Process Owner Needs

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    Key Highlights of the Business Process Management Training Course

    BPM Training Eligibility in the GreeceWho Can Enroll?

    Why BPM Skills Are Worth ItReal Gains at Work and in Your Career

    Where Process Skills Take You in GreeceDemand, Sectors and Pay

    Business process skills are in growing demand across Greece as banks, telecoms, global business services centres and public bodies modernise how work gets done. Roles such as business analyst, business process analyst, operations manager and process improvement specialist increasingly ask for BPM lifecycle knowledge and BPMN modelling, the core skills that focused BPM training builds. Demand is strongest in Athens and Thessaloniki, where multinational service centres and a national digital transformation programme are creating thousands of process-focused roles. Here is what the Greek market is telling us right now.

    Why Process Management Skills Are in Demand in Greece

    BPM is more than a method. It is a career-relevant skill that Greek employers are actively hiring for. Join professionals who can model, analyse and improve real processes, and start your journey today.

    Your Greece Career Transformation

    From Where You Are to Where BPM Takes You

    Your Before and After Snapshot

    Greece is investing heavily in digital transformation, and organisations increasingly separate people who can manage and improve processes from those who only run tasks. Here is the shift practical BPM skills can make.

    Sources: ERI SalaryExpert, PayScale, Glassdoor (Greece) 2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the Greece is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

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    The Process Skills You Will BuildPractical, Job-Ready Capabilities

    The skills covered in the BPM training span the full process lifecycle, from modelling and analysis to redesign, measurement and automation readiness. By the end of the one-day programme you will be able to map, analyse and improve real processes in your own organisation.

    Model Processes with BPMN 2.0

    Draw clear, stakeholder-ready process models using BPMN 2.0 notation, including events, gateways, tasks, pools and swimlanes. You will turn a plain process description into an as-is diagram that everyone can read.

    Run the End-To-End BPM Lifecycle

    Apply the six phases of the BPM lifecycle, from identifying and modelling processes through analysis, design, implementation and continuous monitoring, so improvement becomes an ongoing loop rather than a one-off project.

    Analyse Processes and Find Waste

    Use qualitative and quantitative techniques, value-added analysis and root cause tools such as 5 Whys and Fishbone diagrams to expose delays, rework and bottlenecks that slow processes down.

    Redesign Processes for Better Outcomes

    Apply redesign principles including simplification, standardisation, automation, error-proofing and parallelisation to build a future-state process that cuts cost and lifts quality.

    Measure Performance with Process KPIs

    Define meaningful metrics such as lead time, cycle time, first-pass yield and process efficiency, and set up dashboards and reviews that keep process performance visible to leadership.

    Enable Automation and Continuous Improvement

    Understand how BPMS and RPA fit into process management, identify automation-ready tasks and embed a continuous improvement culture that sustains gains over time.

    Who Should TakeBusiness Process Management Training in Greece?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 400

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 400

    Please Note: Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for BPM Training in GreeceTrusted Training for Professionals and Teams

    Invensis Learning delivers structured, practical BPM training for professionals and organisations in Greece who want to model, analyse and improve how work gets done. Our programmes combine experienced practitioner trainers, hands-on BPMN 2.0 exercises, flexible delivery and learner-focused support. Whether you enrol as an individual or plan a group session for your team, you gain a training experience built around real understanding, workplace application and measurable outcomes. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we hold our own operations to the same process standards we teach.

    • Experienced trainers with real BPM and process improvement practice
    • Hands-on BPMN 2.0 modelling, analysis and redesign exercises
    • Flexible formats: live online, classroom and corporate on site
    • Structured, practical courseware you can apply at work immediately
    • Support for individual learners and cross-functional teams
    • Customised group training aligned to your own processes
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training provider

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in GreeceAll our classroom training is now available online at your convenience

    Business Process Management in Greece

    InterContinental Athenaeum Athens, Greece

    Business Process Management in Greece

    Conrad Athens The Ilisian, 46, Vasilissis Sofias, Lykavittos, Kolonaki Quarter, 1st Community of Athens, Athens, Municipality of Athens, Regional Unit of the Central Sector of Athens, Region of Attica, Decentralized Administration of Attica, 115 28, Greece

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    Corporate BPM Training in GreeceShaped to Your Processes

    • Suitable for small, medium and large cross-functional groups
    • Customised schedules aligned to your team's availability
    • Delivery through onsite, live virtual, hybrid or blended formats
    • Trainers with real BPM, quality and operations experience
    • Teams model and analyse your own real processes in the session
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Greece and global sites

    Leading Organisations

    EurobankAlpha BankOTE CosmotePiraeus BankNational Bank Of GreecePPC

    What Our Learners Say

    Finally a Method I Can Apply

    "I came in able to spot process problems but with no method to fix them. The BPMN 2.0 modelling and analysis exercises changed that. I now map our claims process end to end and have already cut two unnecessary handoffs at work."

    Eleni Karagianni

    Business Analyst

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    Practical and Hands-On

    "The redesign principles were the highlight for me. Simplification, standardisation and error-proofing gave me a clear checklist to improve our onboarding process. The trainer used practical examples that matched our day-to-day work."

    Georgios Papadakis

    Operations Team Lead

    0/0

    Clear, Useful and Well Paced

    "A well structured one-day programme that covers the full BPM lifecycle without feeling rushed. I especially valued learning how to define process KPIs, which I now use to report performance to my manager."

    Katerina Moraiti

    Process Improvement Specialist

    0/0

    Gave Our Team a Shared Method

    "We booked the corporate session for our shared services team. Everyone now speaks the same process language and documents work in BPMN. Standardising our processes ahead of an automation project has already saved us time."

    Nikos Antoniou

    Head of Operations, Global Business Services

    0/0

    Consistent Upskilling Across Teams

    "As an L&D lead in banking, I needed training that was practical and consistent across teams. Invensis delivered exactly that. Our analysts and operations staff left able to model and improve real processes, which strengthened our ISO 9001 work."

    Maria Dimitriou

    Learning and Development Manager, Banking

    0/0



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    100+

    Locations Worldwide

    99%

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    Invensis Learning delivers industry-leading Business Process Management training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Business Process Management (BPM) training is a practical, one-day course that teaches you to identify, model, analyse and improve business processes end to end. It is designed for business analysts, process owners, operations managers, IT professionals and quality practitioners in any sector in Greece.

    General

    What is the Business Process Management training and who is it for?

    Business Process Management (BPM) training is a practical, one-day course that teaches you to identify, model, analyse and improve business processes end to end. It is designed for business analysts, process owners, operations managers, IT professionals and quality practitioners in any sector in Greece.

    Is the BPM training worth it for my career?

    Yes. Process skills are in strong demand across Greek banking, telecoms, global business services and the public sector, where roles such as business analyst and operations manager average around €47,800 to €48,800 a year. BPM gives you a method employers hire for, and the skills apply immediately at work.

    Do I need prior experience to take this training?

    No. The course has no formal prerequisites and introduces BPM from first principles. Some familiarity with business operations helps, but the programme is suitable for anyone responsible for designing, running or improving a process.

    What standards and frameworks does the training cover?

    The training is grounded in widely recognised references including BPMN 2.0 (the international process modelling notation, ISO/IEC 19510), the ISO 9001:2015 process approach, and the ABPMP BPM Common Body of Knowledge (CBOK). BPM has no single governing body, so the course focuses on these established standards and practical skills.

    How is BPM different from Lean and Six Sigma?

    BPM provides the end-to-end framework for identifying, modelling, governing and improving processes. Lean and Six Sigma offer specific improvement tools applied within that framework. They are complementary: BPM governs the process, Lean and Six Sigma help improve it.

    Pricing

    How much does the BPM training cost in Greece?

    Fees vary by delivery format (live online, classroom or corporate on site) and group size, so pricing is available on request. Contact a learning advisor for a quote tailored to individual or team enrolment.

    What is included in the course fee?

    The fee typically includes instructor-led training across all six BPM modules, hands-on BPMN 2.0 modelling and analysis exercises, course materials, learner support and a course completion record from Invensis Learning. Request a quote to confirm inclusions for your chosen format.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for operations, IT, quality and shared services teams. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Is there any cost to maintain the skills after the course?

    No. BPM is a skills training course with no certification to renew and no ongoing fees. The knowledge you gain is immediately applicable and does not expire.

    Assessment

    Is there an exam for the BPM training?

    No. This is a non-certification skills course with no examination. Learning is reinforced through hands-on BPMN 2.0 modelling exercises, process analysis workshops and group discussion throughout the one-day programme.

    Do I receive a certificate after the training?

    You receive a course completion record from Invensis Learning. This is a record of attendance and participation, not a formal certification from an awarding body, as BPM has no external certifying organisation.

    How is my learning assessed during the course?

    There is no formal assessment. Instead, you apply BPM techniques directly through process modelling exercises, analysis and redesign workshops and team activities, so you practise the skills as you learn them.

    Will I be able to use BPM at work straight away?

    Yes. By the end of the programme you can model processes in BPMN 2.0, analyse them for waste and bottlenecks, apply redesign principles, define process KPIs and plan a process implementation, all of which you can use immediately in your organisation.

    Does the course prepare me for automation projects?

    Yes. The training covers how BPMS and RPA fit into process management and how to identify automation-ready tasks. Because you cannot automate a broken process, BPM gives you the modelling and analysis skills that make automation projects succeed.

    Course Content

    What topics are covered in the BPM training?

    The one-day programme covers six modules: introduction to BPM, the BPM lifecycle, business process modelling with BPMN 2.0, process analysis and performance measurement, process design and governance, and BPM technology, automation and continuous improvement.

    What will I learn about process modelling?

    You will learn to build clear process models using BPMN 2.0 notation, including events, gateways, tasks, pools and swimlanes. The course covers as-is and to-be modelling and how to move from a plain description to a validated diagram.

    Are there hands-on exercises in the training?

    Yes. The programme includes practical exercises throughout: modelling processes from verbal descriptions, analysing them to identify waste, and redesigning them by applying design principles such as simplification and standardisation.

    How long is the BPM training?

    The course runs for one day (8 hours), covering all six modules with concept explanations, BPMN 2.0 modelling exercises, and process analysis and redesign workshops. An extended half-day format across two days is also available.

    Is the courseware up to date?

    Yes. The courseware reflects current BPM practice and the established standards the discipline uses, including BPMN 2.0 for modelling and the ISO 9001:2015 process approach.

    Enrollment

    How do I enrol in the BPM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available in Greece?

    We offer live online (virtual instructor-led) training, classroom sessions and customised corporate on-site training for teams across Greece, so you can choose the format that fits your schedule and learning style.

    How soon can I start?

    Public sessions run on a regular schedule and corporate sessions are arranged around your team's availability. Talk to a learning advisor or view upcoming schedules to find the next suitable date.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this.

    Can you train my whole team together?

    Yes. Corporate group training lets a cross-functional team learn together and model your own real processes during the session, creating immediate value. Ask about corporate or group pricing for a tailored quote.