Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    SIAM Foundation certification training in Greece prepares IT professionals to manage services delivered by many suppliers under a single, coordinated governance model. The EXIN SIAM Foundation (SIAM-F) is the entry-level credential in the EXIN SIAM scheme, awarded by EXIN and based on the Service Integration and Management (SIAM) Body of Knowledge published by Scopism. The programme suits service desk and incident managers, service owners, IT sourcing and vendor professionals, and ITIL holders who work in or with multi-supplier environments. You learn the three-layer SIAM model, the service integrator sourcing options, SIAM roles and governance, and how incident, problem, change and service level management are integrated across providers, so you can coordinate end-to-end delivery with confidence. The closed-book exam has 40 multiple-choice questions, runs for 60 minutes, and needs 65% (26 of 40) to pass, with no formal prerequisites and a certificate that is valid for lifetime. Cover all seven examination topic areas and start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Greece, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Greece, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in GreeceDo You Qualify for the SIAM Foundation Exam?

    Why the SIAM Foundation Credential Is Worth EarningSkills That Employers Value

    SIAM Foundation Exam Format in GreeceWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Greece

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Careers and Pay in GreeceRoles, Demand and Salary Outlook

    SIAM Foundation has become a practical differentiator for IT service professionals across Greece, valued by telecoms, banks, public-sector bodies and the fast-growing outsourcing and shared-services sector, all of which run services across many suppliers. As Greece 2.0 investment and cloud adoption accelerate, organisations need people who can coordinate providers and govern end-to-end delivery. Demand runs from service desk leads to service delivery and integration managers, and here is what the market shows right now.

    Market Forces Driving SIAM Demand in Greece

    SIAM Foundation is more than a certificate. It is the skill Greek employers need to hold many suppliers to one outcome. Join professionals who coordinate providers and govern end-to-end services. Start your journey today.

    Your Greece Career Transformation

    From Delivery Role to Service Integrator

    And Where SIAM Foundation Takes You

    Greece's IT market is being reshaped by digital transformation, cloud adoption and multi-supplier delivery, and employers increasingly separate professionals who can govern service integration from those who cannot. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, PayScale, Glassdoor (Greece) 2026.

    How to Get SIAM Foundation Certified in GreeceStep-by-Step Certification Process

    The SIAM Foundation certification path in Greece is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    Skills You Will Build in SIAM FoundationCapabilities for Multi-Supplier IT

    This training maps directly to the seven EXIN SIAM Foundation examination topic areas, so every skill you gain is both exam-relevant and usable at work. By the end, you can describe the SIAM model, its roles and processes, and how to govern services across many suppliers.

    SIAM Concepts and Ecosystem

    What you will learn in SIAM Foundation begins here: define SIAM, the three-layer model of customer organisation, service integrator and service providers, and the principles and benefits that underpin multi-supplier service delivery.

    Service Integrator Models and Roadmap

    Compare the internal, external, hybrid and lead-supplier sourcing options, and follow the SIAM implementation roadmap from discovery and strategy through plan, build, implement, run and improve.

    SIAM Roles and Governance

    Understand customer, service integrator and service provider roles, governance boards and decision rights, and how the three layers collaborate and share information across organisational boundaries.

    Integrated ITSM Processes

    Coordinate incident, problem, change, release and service level management across several providers, and aggregate component performance into end-to-end reporting and SLAs.

    SIAM Practices and Tooling

    Apply collaboration, performance management, supplier management and assurance practices, and integrate tooling and data across the ecosystem for consistent reporting.

    Challenges, Risks and Framework Fit

    Manage cultural, governance and commercial risks, and see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps, and Lean.

    Who Should TakeSIAM Certification Training in Greece?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1200

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Greece seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1200

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis for SIAM Foundation in GreeceAccredited, Expert-Led

    Invensis Learning delivers structured SIAM Foundation training for professionals and organisations in Greece who want to build service integration capability and prepare for the EXIN SIAM-F exam. Our programmes combine accredited, experienced trainers, flexible delivery formats, official courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional experience designed around practical understanding, real-world application and measurable outcomes.

    • EXIN Accredited Training Partner delivering official SIAM Foundation courseware
    • Accredited trainers with real ITSM and service integration experience
    • Live online, classroom and self-paced formats to fit your schedule
    • ISO 9001:2015 quality and ISO 27001:2022 information-security certified
    • Practice questions and mock exams aligned to the 40-question SIAM-F exam
    • Post-training support and downloadable study resources
    • Corporate and group training delivered across Greece and worldwide
    • Trusted by professionals and organisations across many industries

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    200K+

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    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in GreeceInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Greece

    InterContinental Athenaeum Athens, Greece

    SIAM Foundation Training Location in Greece

    Conrad Athens The Ilisian, 46, Vasilissis Sofias, Lykavittos, Kolonaki Quarter, 1st Community of Athens, Athens, Municipality of Athens, Regional Unit of the Central Sector of Athens, Region of Attica, Decentralized Administration of Attica, 115 28, Greece

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    Corporate SIAM Foundation TrainingUpskill Greek Service Teams

    • Suitable for small, medium and large IT and sourcing teams
    • Customised schedules built around your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Trainers with real service integration and ITSM experience
    • Role-based and industry-relevant examples for better application
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Greece and global locations

    Leading Organisations

    Netcompany-IntrasoftUnisystemsOTE GroupSpace HellasNational Bank Of GreeceEurobank

    What Our Learners Say

    A Clear Model for Multi-Supplier IT

    "The SIAM Foundation course finally gave me a clear model for how the service integrator, our providers and our own teams fit together. I passed the SIAM-F exam first time and now use the governance language every day."

    Nikos Papadakis

    IT Service Desk Team Lead

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    Better Cross-Supplier Incident Handling

    "The sessions on integrated incident and problem management were exactly what I needed. Coordinating major incidents across three suppliers used to be chaotic, and now I have a structured, SIAM-based approach."

    Eleni Kotsira

    Incident Manager

    0/0

    Beginner Friendly and Well Paced

    "I came from a general IT support background with no SIAM knowledge, and the trainer made the concepts easy to follow. The mock questions matched the real exam well and built my confidence."

    Dimitris Alexiou

    IT Support Analyst

    0/0

    Standardised Supplier Governance

    "We trained our service management team through Invensis Learning to standardise how we govern our IT suppliers. The shared SIAM vocabulary has already improved our supplier reviews and reporting."

    Maria Vlachou

    IT Service Delivery Lead, Banking Sector

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    Consistent End-To-End Service Governance

    "Rolling out SIAM Foundation across our operations group gave us one consistent way to manage end-to-end services. The corporate delivery was flexible and fit around our shift patterns."

    Georgios Antoniou

    Head of IT Operations, Telecom Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. SIAM Foundation is valued by Greek telecoms, banks, public-sector bodies and outsourcers that run services across many IT suppliers. It validates that you understand service integration and governance, skills that support roles such as service delivery manager and service integration lead, where salaries commonly reach around 50,000 euros a year.

    General

    Is the SIAM Foundation certification worth it in Greece?

    Yes. SIAM Foundation is valued by Greek telecoms, banks, public-sector bodies and outsourcers that run services across many IT suppliers. It validates that you understand service integration and governance, skills that support roles such as service delivery manager and service integration lead, where salaries commonly reach around 50,000 euros a year.

    What is the EXIN SIAM Foundation certification?

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM): the concepts, principles, roles, processes and challenges of managing multiple service providers for one customer. It is the entry-level credential in the EXIN SIAM scheme, awarded by EXIN.

    What is SIAM?

    SIAM is a management methodology for environments where several providers deliver IT services to a single organisation. It introduces a service integrator layer that coordinates the providers to ensure end-to-end service delivery and clear accountability.

    Who should take SIAM Foundation training?

    It suits IT service management professionals, service owners, incident and problem managers, IT sourcing and vendor specialists, and ITIL holders who work in or with multi-supplier environments. It is also the recommended starting point before EXIN SIAM Professional.

    Are there prerequisites for SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic IT service management concepts, such as from ITIL Foundation, is helpful but not required.

    How long is the SIAM Foundation certification valid?

    The certification is valid for lifetime. It does not expire, and there is no renewal, re-examination or continuing-education requirement.

    Pricing

    What is included in the SIAM Foundation course fee?

    The training fee typically includes accredited courseware, instructor-led or self-paced access, practice questions and mock exams, downloadable study resources and learner support. The EXIN exam is often bundled with accredited training. Request a quote for the current inclusions.

    How much does SIAM Foundation training cost in Greece?

    Training is quoted in euros and varies by format, whether you choose instructor-led, self-paced or corporate delivery. For exact pricing and current batches for Greece, request a quote from a learning advisor.

    How much does the SIAM Foundation exam cost?

    EXIN exam pricing varies by region and purchasing channel, whether bought directly from EXIN or bundled with an accredited training provider. The current exam fee is available on request when you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, service management and sourcing teams. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The SIAM-F exam is closed book with single-answer, multiple-choice questions. It is based on the EXIN SIAM Foundation Examination Specification and the Scopism SIAM Body of Knowledge, and covers seven topic areas.

    How many questions are on the SIAM Foundation exam?

    The exam has 40 multiple-choice questions and a time limit of 60 minutes (one hour).

    What is the passing score for the SIAM-F exam?

    You need 65% to pass, which means answering at least 26 of the 40 questions correctly.

    Where can I take the SIAM Foundation exam?

    You can sit it online through EXIN's online proctored system or at an accredited testing location. The exam is often arranged through an EXIN Accredited Training Partner as part of a training and exam bundle.

    What if I do not pass the exam the first time?

    You can re-sit the SIAM-F exam. Our preparation includes practice questions and mock exams to build readiness, and selected plans offer retake support. Confirm the current EXIN re-sit policy and fee with your advisor.

    Course Content

    Do I need prior experience to follow the course?

    No prior SIAM experience is needed. The course starts from core concepts and builds up, so beginners and experienced ITSM professionals can both follow it. An ITIL background is helpful but not required.

    What topics does the SIAM Foundation training cover?

    It covers the seven EXIN topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes that support SIAM, challenges and risks, and how SIAM relates to other practices such as ITIL and DevOps.

    What learning resources are provided?

    You receive accredited courseware aligned to the EXIN SIAM Foundation Examination Specification, practice questions, mock exams and downloadable study resources to support your revision.

    Is the courseware aligned to the current SIAM standard?

    Yes. The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the Scopism SIAM Body of Knowledge, the primary reference material for the exam.

    How does SIAM relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process framework, while SIAM provides the multi-supplier integration and governance layer. Most SIAM practitioners hold ITIL Foundation alongside SIAM Foundation.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor to see upcoming batches in Greece.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, self-paced e-learning, classroom sessions where available, and customised corporate group training, so you can choose the format that fits your schedule.

    How soon can I start?

    Self-paced learning can start immediately after enrolment, while instructor-led cohorts run on a published schedule. Contact us to see the next available SIAM Foundation batches for Greece.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include the option to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.