Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge Certification?Your Fast Route from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge certification training in Greece is a focused, instructor-led programme that takes ITIL 4 Foundation holders up to the latest ITIL 5 framework. Governed by AXELOS and examined by PeopleCert, the bridge concentrates only on what is new and changed in ITIL 5, so you update your credential without repeating content you already know. In a single day you cover the key enhancements in ITIL 5, the move to digital product and service management, the updated ITIL value system, value streams, and the refreshed language and value creation approach. Pass the short bridge exam and you hold the ITIL 5 Foundation credential, the equivalent of sitting the full Foundation again. The Bridge suits ITSM professionals, service desk and operations leads, consultants and trainers in Greece who need a current ITIL credential as banks, telecoms, the public sector and IT service providers modernise their digital services. If your ITIL 4 knowledge is ready for its next step, get certified with Invensis Learning and move to ITIL 5 with confidence.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Greece, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge Certification?Your Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Greece, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in GreeceDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain from the ITIL 5 BridgeBenefits for Professionals and Organisations

    ITIL V5 Foundation Exam Format in GreeceWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Greece

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your ITIL 5 Career Path in GreeceRoles, Demand and Earning Outlook

    ITIL 5 skills are increasingly sought across Greece as public bodies, banks, telecoms and IT service providers modernise how they run digital services. Demand spans service desk and ITSM analyst roles up to service delivery managers, IT operations managers and heads of IT service management. As organisations move from ITIL 4 to the latest framework, professionals holding the current ITIL Foundation credential stand out, and here is what the Greek market is telling us right now.

    Market Forces Making ITIL 5 Skills Essential in Greece

    The ITIL 5 Bridge is more than a credential refresh. It keeps you current as Greek organisations modernise their digital services. Join professionals moving to the latest ITIL framework and start your journey today.

    Your Greece Career Transformation

    From ITIL 4 Today to ITIL 5 Tomorrow

    What Changes Once You Bridge

    Greece's IT and digital economy is expanding through public-sector digitisation, banking modernisation and a growing Athens tech hub, and employers increasingly favour professionals who hold the current ITIL version. Here is the gap the ITIL 5 Bridge helps you close.

    Sources: ERI SalaryExpert, PayScale, Glassdoor (Greece) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in GreeceStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Greece is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Greece is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build on the ITIL 5 BridgeMapped to the Five ITIL 5 Update Areas

    The ITIL 5 Bridge focuses only on what is new and changed in the latest framework, so you build current capability quickly. By the end, you can apply ITIL 5 concepts to digital product and service management and communicate them with confidence.

    Key Enhancements in ITIL 5

    Skills covered in the ITIL 5 Bridge start with what has changed since ITIL 4. You learn the new and refined concepts, the structural updates, and the shift from IT service management to digital product and service management as the organising framework.

    Digital Product and Service Management

    Understand how ITIL 5 reflects modern digital and AI-enabled environments and how growing complexity shapes delivery. You explore the product and service lifecycle, from Discovery and Design through Build, Operation, and Delivery and Support.

    Updated ITIL 5 Language and Concepts

    Gain clarity on the terminology and core concepts that are new, renamed or redefined in ITIL 5. You learn to use the updated language to communicate confidently with teams, partners, suppliers and business stakeholders.

    The Enhanced Value Creation Approach

    Discover how ITIL 5 extends value co-creation across the full stakeholder ecosystem, linking strategy to delivery and measurable outcomes, and reflecting the growing role of sustainability and experience in service value.

    Value Streams and Measurable Outcomes

    Learn how ITIL 5 emphasises value stream mapping and management, metrics and continual improvement, so service value is tracked, demonstrated and connected to real organisational results.

    Applying ITIL 5 in Practice

    Integrate the enhancements into your existing ITIL 4 knowledge and apply the updated guidance to real work. You learn how ITIL 5 improves collaboration, breaks down silos and drives better service performance.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Greece?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 530

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 530

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis Learning in GreeceAccredited, Instructor-Led and Built for You

    Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations in Greece who want to move to the latest ITIL framework with confidence. Our programmes combine experienced, accredited-aligned trainers, flexible delivery, current courseware and learner-focused support. As a trusted ITIL (Version 5) Foundation Bridge training company in Greece, we make that move straightforward. Whether you enrol as an individual or plan corporate training for your service team, we provide a professional learning experience built around practical understanding, real-world application and a clear route to the ITIL 5 Foundation credential.

    • Experienced trainers aligned with AXELOS (PeopleCert) and real ITSM practice
    • Flexible formats for individuals, teams and corporate groups
    • Online (live virtual) and classroom instructor-led training options
    • Structured, current courseware focused on the ITIL 5 updates
    • Guidance on exam booking and what to expect on the day
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified operations
    • Trusted by professionals and organisations across many industries

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    ITIL (Version 5) Foundation Bridge Course Training Locations in GreeceInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Greece

    InterContinental Athenaeum Athens, Greece

    ITIL V5 Foundation Bridge Training Location in Greece

    Conrad Athens The Ilisian, 46, Vasilissis Sofias, Lykavittos, Kolonaki Quarter, 1st Community of Athens, Athens, Municipality of Athens, Regional Unit of the Central Sector of Athens, Region of Attica, Decentralized Administration of Attica, 115 28, Greece

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    Corporate ITIL 5 Bridge TrainingFor Your Teams in Greece

    • Move your whole ITSM team from ITIL 4 to ITIL 5 efficiently
    • Customised schedules built around your team's availability
    • Flexible onsite, live virtual or hybrid delivery for teams
    • Trainers aligned with AXELOS (PeopleCert) and industry practice
    • Role-based examples drawn from real service operations
    • Progress tracking and dedicated coordination for group training
    • Scalable delivery for teams across Greece and global locations

    Trusted by Leading Organisations

    OTE GroupNational Bank Of GreeceUni SystemsEurobankPublic Power CorporationQuest Group

    What Our Learners Say

    Updated to ITIL 5 in a Single Day

    "I already held ITIL 4 Foundation, so the Bridge was exactly what I needed. In one day I understood the ITIL 5 updates and the digital product and service lifecycle, and I passed the exam the same week. Well structured and to the point."

    Nikos Papadopoulos

    Service Desk Team Lead

    0/0

    Clear on the ITIL 5 Value System

    "The trainer made the value stream and value creation changes genuinely clear. I now use the updated ITIL 5 language with our suppliers and stakeholders with much more confidence. The session respected the knowledge I already had from ITIL 4."

    Maria Georgiou

    IT Service Delivery Manager

    0/0

    Kept My Credential Current

    "As a consultant I need to hold the current ITIL credential to stay credible with clients. The Bridge let me update fast without repeating Foundation content. Practical examples and a smooth exam booking process made it easy."

    Dimitris Antoniou

    ITSM Consultant

    0/0

    Transitioned Our Team Smoothly

    "We moved our whole service team to ITIL 5 through Invensis Learning's corporate Bridge sessions. Delivery was flexible around our shifts, and within weeks everyone shared the same updated vocabulary and approach. A very efficient transition."

    Eleni Vasileiou

    IT Operations Manager, Banking Sector

    0/0

    Standardised Practice Across Teams

    "Standardising on ITIL 5 across our managed services teams was important for client and compliance reasons. The corporate training was well organised, the trainers were strong, and the one-day format meant minimal time away from delivery."

    Yannis Konstantinou

    Head of IT Service Management, IT Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is an AXELOS (PeopleCert) qualification that updates ITIL 4 Foundation holders to ITIL 5. It focuses only on what is new and changed, and on passing it you hold the ITIL 5 Foundation credential, the equivalent of sitting the full Foundation exam.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is an AXELOS (PeopleCert) qualification that updates ITIL 4 Foundation holders to ITIL 5. It focuses only on what is new and changed, and on passing it you hold the ITIL 5 Foundation credential, the equivalent of sitting the full Foundation exam.

    Who should take the ITIL 5 Bridge?

    The Bridge is designed for ITIL 4 Foundation holders who want the current credential. It suits ITSM professionals, service desk and operations leads, consultants and trainers across Greece who need up-to-date ITIL knowledge for their role or for client requirements.

    Do I need ITIL 4 Foundation before the Bridge?

    Yes. The ITIL 4 Foundation certification is the prerequisite for the Bridge, which assumes that knowledge as a baseline. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course and exam instead.

    Is the ITIL 5 credential recognised in Greece?

    Yes. ITIL is a globally recognised framework governed by AXELOS (PeopleCert) and valued by employers across Greece and worldwide, including IT services, telecoms, banking and the public sector that run large digital service operations.

    How long is the ITIL 5 Foundation credential valid?

    The credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle, or by passing a higher ITIL 5 qualification. Confirm current renewal requirements with PeopleCert.

    Pricing

    How much does ITIL 5 Bridge training cost in Greece?

    ITIL 5 Bridge training in Greece is typically purchased as a combined one-day training and exam package, with pricing in euros that varies by format and delivery. Pricing is available on request. Talk to a learning advisor for a current quote.

    What is included in the course fee?

    The fee usually includes instructor-led training, current ITIL 5 Bridge courseware, learning resources and learner support. Many packages also bundle the exam. Confirm exactly what your chosen package covers before you enrol.

    Is the exam fee included in the training price?

    It depends on the package. The Bridge is commonly sold as a combined training and exam bundle, but some options price the exam separately. Ask us which option applies, or request a quote that includes the PeopleCert exam.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations teams and whole ITSM functions. Contact us for a tailored group quote for your team in Greece.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book and uses multiple-choice, single-answer questions. It covers only what is new and changed in ITIL 5 across the framework's update areas, based on the ITIL Foundation Bridge Version 5 syllabus from PeopleCert.

    How many questions are on the exam and how long is it?

    The ITIL 5 Bridge exam has 20 questions and a duration of 30 minutes. It is a short, focused exam because it tests only the ITIL 5 updates, not the full Foundation syllabus.

    What is the passing score?

    The pass mark is 65 percent, which is 13 of the 20 questions answered correctly. Focus your preparation on the ITIL 5 enhancements, the updated language, and the value creation and digital service management changes.

    How is the exam delivered in Greece?

    You can sit the exam online through PeopleCert OnVUE proctoring, available around the clock, or at a PeopleCert authorised test centre. Both options are available to candidates in Greece.

    What happens if I do not pass the first time?

    You can re-sit the exam if needed. Re-sit fees and policies are set by PeopleCert, so confirm the current terms when you book. Our trainers help you target the ITIL 5 update areas so you go in well prepared.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The Bridge covers the key enhancements in ITIL 5, digital product and service management, the updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice. It deliberately skips ITIL 4 content you already know.

    How is the Bridge different from full ITIL 5 Foundation?

    The Bridge teaches only what is new and changed since ITIL 4, so it is faster and assumes ITIL 4 Foundation knowledge. Passing it grants the same ITIL 5 Foundation credential as the full course, without repeating familiar material.

    Will I learn the new digital product and service management?

    Yes. A core part of the Bridge explains how ITIL 5 shifts from IT service management to digital product and service management, including the product and service lifecycle and how ITIL 5 reflects modern, AI-enabled environments.

    What materials are provided?

    You receive current ITIL 5 Bridge courseware and learning resources focused on the update areas, along with trainer guidance and learner support. Some packages include additional practice resources to help you prepare for the exam.

    How long is the training?

    The Bridge is a one-day programme. Because it focuses only on the ITIL 5 updates, you can transition your knowledge and credential in a single focused day rather than repeating full Foundation training.

    Enrollment

    What are the requirements to enrol?

    You need the ITIL 4 Foundation certification to take the Bridge, as it is the formal prerequisite. There is no education or work-experience requirement, although the Bridge is designed for practising ITSM professionals.

    How do I enrol in the ITIL 5 Bridge course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training. Choose the format that fits your schedule, and see upcoming batches for available dates in your time zone.

    Can I reschedule to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that suits your availability.

    What is the refund policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.