Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL (Version 5) Foundation Bridge?Your Fast Route from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is the official AXELOS qualification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5 without repeating what they already know. Examined by PeopleCert, it focuses only on what is new and changed in the latest framework, so you transition efficiently in a single day. Across Hungary's fast-growing business service and IT delivery sector, employers expect service management teams to stay current with the newest ITSM guidance. This ITIL 5 Bridge certification training in Hungary is built for practising service desk leads, service and delivery managers, consultants and trainers who already hold ITIL 4 Foundation and want the current credential. You learn the ITIL Value System, the product and service lifecycle, value stream management and the updated practices that define ITIL 5, then sit the short bridge exam. Pass it and you hold the ITIL 5 Foundation credential, ready to progress. Start your bridge to ITIL 5 with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Hungary, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL (Version 5) Foundation Bridge?Your Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Hungary, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in HungaryDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain by Bridging to ITIL 5Benefits for Professionals and Teams

    ITIL V5 Foundation Exam Format in HungaryWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Hungary

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What ITIL 5 Skills Open up Across HungaryIn-Demand Roles and Sectors

    ITIL is the global standard for IT service management, and Hungary's large business service and IT delivery sector relies on it daily. As nearly 300 service centres modernise and move to the latest ITSM guidance, professionals certified on ITIL 5 stand out for roles from service desk lead to service delivery manager. Here is what the market is showing right now.

    Why ITIL 5 Skills Are in Demand Across Hungary

    ITIL 5 is the current framework for IT service management. Bridge your ITIL 4 knowledge to the latest version and stay in demand across Hungary's service sector. Begin today.

    Your Hungary ITSM Career Upgrade

    Your ITSM Career Before and After the Bridge

    The ITIL 5 Upgrade in Practice

    Hungary's IT service and business service sector is standardising on the latest ITIL guidance, and employers increasingly separate professionals certified on ITIL 5 from those still on ITIL 4. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (Hungary) 2025-2026.

    How to Get ITIL V5 Foundation Bridge Certified in HungaryStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Hungary is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Hungary is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build on the ITIL 5 BridgeUpdated ITSM Skills in One Day

    This one-day bridge focuses only on what is new and changed in ITIL 5, building directly on your ITIL 4 Foundation knowledge. By the end you can apply the updated framework at work and are ready for the bridge exam.

    Spot What Changed from ITIL 4

    Identify the new and refined concepts, structural updates and terminology introduced in ITIL 5, so you know exactly what has changed since ITIL 4 and why it matters.

    Manage Digital and AI-Enabled Services

    Understand how ITIL 5 addresses cloud, automation and AI, and how the product and service lifecycle structures digital product and service management across its full cycle.

    Use the Updated ITIL 5 Language

    Apply the new and redefined ITIL 5 terminology and core concepts to communicate clearly and consistently with teams, partners, suppliers and business stakeholders.

    Apply the Enhanced Value Approach

    Connect strategy, delivery and measurable outcomes across the full stakeholder ecosystem using the enhanced value creation model at the heart of ITIL 5.

    Put ITIL 5 to Work

    Integrate ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and service results in real organisational contexts.

    Get Exam Ready in a Day

    Prepare for the closed-book, 20-question PeopleCert bridge exam with focused practice on the new and changed content in ITIL 5.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Hungary?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    HUF 159080

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    HUF 159080

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for ITIL 5 Bridge Training in HungaryYour Accredited ITIL Training Partner

    As a trusted ITIL (Version 5) Foundation Bridge training company in Hungary, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations who want to move from ITIL 4 to the latest framework with confidence. Our programmes combine experienced ITSM trainers, courseware aligned to the official syllabus, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange team training in Hungary, you get a focused, practical experience built around the updated ITIL 5 guidance and the PeopleCert bridge exam.

    • Training partner aligned to AXELOS and PeopleCert ITIL standards
    • Experienced, certified ITSM trainers with real service management exposure
    • Live virtual and onsite ITIL 5 Bridge training that fits working schedules
    • Courseware mapped to the official ITIL (Version 5) Foundation Bridge syllabus
    • Focused one-day format designed for busy ITIL 4 holders
    • Dedicated learner support before, during and after training
    • Corporate group training for service teams across Hungary
    • ISO 9001 and ISO 27001 certified training operations

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    ITIL (Version 5) Foundation Bridge Course Training Locations in HungaryInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Hungary

    Corinthia Grand Hotel Royal, 43-49, Erzsébet körút, Erzsébetváros, VII. kerület, Budapest, Közép-Magyarország, 1073, Magyarország

    ITIL V5 Foundation Bridge Training Location in Hungary

    Hilton Budapest, 1-3, Hess András tér, Vár, I. kerület, Budapest, Közép-Magyarország, 1014, Magyarország

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    Corporate ITIL 5 Bridge Training in HungaryFor Service Teams

    • Move your entire ITSM team to ITIL 5 in a single training day per person
    • Customised schedules that fit shift, SLA and service desk rotas
    • Onsite, live virtual or hybrid delivery for teams across Hungary
    • Trainers with real service management and ITIL expertise
    • Standardise updated ITIL 5 practice across business units
    • Progress tracking and dedicated coordination for group training
    • Scalable delivery for multi-country service operations

    Trusted by Leading Service Organisations

    Deutsche Telekom IT SolutionsTata Consultancy ServicesBTVodafoneMorgan StanleyEricsson

    What Our Learners Say

    Upgraded to ITIL 5 in a Single Day

    "I already held ITIL 4 Foundation, so the bridge was perfect. In one day I understood exactly what changed in ITIL 5 and passed the exam. The trainer made the value stream and lifecycle updates easy to follow."

    Gabor Nagy

    ITSM Process Manager

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    Practical and Right to the Point

    "The focused one-day format respected my time. I came away confident with the updated ITIL 5 language and the new product and service lifecycle, and the practice questions matched the real exam well."

    Aniko Kovacs

    Service Desk Team Lead

    0/0

    Kept My Credential Current

    "Clear, current and practical. Bridging from ITIL 4 to ITIL 5 with Invensis kept my credential relevant for the service delivery roles employers here are hiring for."

    Zoltan Horvath

    IT Service Delivery Manager

    0/0

    Efficient Team-Wide Upgrade

    "We needed our whole service management team on the latest framework without long downtime. The one-day bridge delivered onsite was efficient and consistent across the group."

    Eszter Toth

    L&D Manager, Business Service Centre

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    One Shared ITIL 5 Vocabulary

    "Invensis tailored the bridge sessions to our shift schedules. Our team now shares one updated ITIL 5 vocabulary, which has improved how we run multi-country service desks."

    Tamas Szabo

    Head of IT Service Management, IT Outsourcing

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL (Version 5) Foundation Bridge is the official AXELOS qualification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. Examined by PeopleCert, it covers only what is new and changed, so you transition in a single day.

    General

    What is the ITIL (Version 5) Foundation Bridge?

    The ITIL (Version 5) Foundation Bridge is the official AXELOS qualification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. Examined by PeopleCert, it covers only what is new and changed, so you transition in a single day.

    Is the ITIL 5 Bridge worth it for my career?

    Yes. ITIL is the global standard for IT service management, and Hungary's business service and IT delivery sector is moving to ITIL 5. Holding the current credential keeps you eligible for roles from service desk lead to service delivery manager. Talk to a learning advisor about your path.

    Who should take the ITIL 5 Bridge?

    It is designed for practising ITSM professionals who already hold ITIL 4 Foundation, including service desk leads, service and delivery managers, consultants and trainers who want the current ITIL 5 credential.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. The ITIL 4 Foundation certification is the prerequisite for the bridge. If you do not hold it, you should take the full ITIL 5 Foundation route instead.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification.

    What credential do I earn by passing the bridge?

    Passing the bridge exam grants the ITIL 5 Foundation credential, equivalent to passing the full ITIL 5 Foundation exam, and opens access to higher ITIL 5 qualifications.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The fee typically covers instructor-led training, courseware aligned to the official syllabus, practice questions and learner support. The PeopleCert exam fee is billed separately. Request a quote for the current price in Hungary.

    How much does ITIL 5 Bridge training cost in Hungary?

    Pricing varies by format and whether the exam is bundled, so it is available on request. Contact us for a tailored quote and any group discounts for teams in Hungary.

    Is the exam fee included in the price?

    The PeopleCert exam fee is usually billed separately from training and varies by region and channel. We can arrange a combined training and exam package; ask a learning advisor for details.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service teams. Contact us for a group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose what suits you.

    Exam

    What if I do not pass the bridge exam first time?

    You can re-sit the PeopleCert bridge exam, and our trainers provide preparation support so you go in ready. Confirm the current re-sit policy and fees with PeopleCert before booking.

    What is the format of the ITIL 5 Bridge exam?

    It is a closed-book, multiple-choice exam with single-answer questions, based on the ITIL Foundation Bridge Version 5 syllabus from PeopleCert.

    How many questions are on the exam and how long is it?

    The exam has 20 questions and lasts 30 minutes. It focuses only on what is new and changed in ITIL 5 relative to ITIL 4.

    What is the passing score for the bridge exam?

    The pass mark is 65%, which is 13 out of 20 questions answered correctly.

    How is the bridge exam delivered?

    You can sit it online via PeopleCert OnVUE proctoring, available 24/7, or at an authorised PeopleCert test centre.

    Which standard is the exam based on?

    The exam is based on the official ITIL Foundation Bridge Version 5 syllabus published by AXELOS and PeopleCert, covering the differences between ITIL 4 and ITIL 5.

    Course Content

    Can I take the bridge if my ITIL 4 is a few years old?

    Yes. As long as you hold ITIL 4 Foundation, the one-day bridge refreshes your knowledge and focuses on what is new in ITIL 5, so a short gap is not a problem.

    What topics does the ITIL 5 Bridge cover?

    It covers the five bridge topic areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    What is new in ITIL 5 compared with ITIL 4?

    ITIL 5 introduces the product and service lifecycle, the evolved ITIL Value System, value stream management, an explicit digital and AI focus, and updated practices and terminology.

    What learning materials are provided?

    You receive courseware mapped to the official ITIL Foundation Bridge Version 5 syllabus, practice questions and trainer-led examples to reinforce the updated concepts.

    Is the courseware aligned to the latest ITIL version?

    Yes. The courseware is aligned to ITIL 5, the latest version of the framework, and the official PeopleCert bridge syllabus.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose live virtual (online) or onsite delivery, and join an upcoming batch. See upcoming schedules or talk to a learning advisor to get started.

    What training formats are available?

    We offer live virtual (online) instructor-led training and onsite classroom sessions, plus customised corporate group training for teams in Hungary.

    How long is the training?

    The bridge is a focused one-day programme, designed so busy ITIL 4 holders can update to ITIL 5 without long time away from work.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule to another batch on selected plans. Contact support to arrange this.

    Do you offer training for teams in Hungary?

    Yes. We deliver onsite and live virtual group training across Hungary, with schedules built around your service operations. Ask about corporate pricing.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to you.