Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?A Clear Route into Service Integration

    The EXIN SIAM Foundation (SIAM-F) certification validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers as one seamless, end-to-end service. SIAM Foundation certification training in Hungary equips service, delivery and supplier professionals across Budapest's business service centres to coordinate providers, run structured governance, and connect service delivery to business outcomes. Delivered by EXIN, an internationally recognised examination institute operating in over 165 countries, the credential is based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. It is the entry-level certification in the EXIN SIAM scheme, with no formal prerequisites, and the certification is valid for lifetime. The SIAM-F exam has 40 closed-book multiple-choice questions in 60 minutes, with a 65% pass mark. The training suits ITSM practitioners, sourcing and vendor managers, and ITIL Foundation holders who work in or with complex multi-supplier environments. Start your service integration journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Hungary, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?A Clear Route into Service Integration

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Hungary, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in HungaryDo You Qualify for the SIAM Foundation Exam?

    Why SIAM Foundation Pays off in HungaryValue for You and Your Teams

    SIAM Foundation Exam Format in HungaryWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Hungary

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Skills Take You in HungaryRoles, Sectors and Earning Potential

    SIAM knowledge is increasingly valued across Hungary's IT and business services sector, where nearly 300 shared service centres coordinate complex multi-supplier ecosystems for global employers. As enterprises manage 15+ external providers and traditional single-tower outsourcing gives way to integrated delivery, service integration and vendor governance roles are in demand. Credentialed professionals move into roles from IT Service Manager and Service Delivery Manager to Service Integration Manager and Head of Service Management, and here is what the market is telling us right now.

    Why Hungarian Employers Need SIAM Skills

    SIAM Foundation is more than a credential. It is a career multiplier for service and delivery professionals in Hungary's multi-supplier IT market. Join those who govern many providers as one service and lead end-to-end delivery. Start your journey today.

    Your Hungary Career Transformation

    Your Career Before and After SIAM Foundation

    The Shift Employers Reward

    Hungary's IT and business services market is shifting from single-tower outsourcing to integrated, multi-supplier delivery, and employers increasingly separate certified service integrators from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, SalaryExpert (Hungary) 2026.

    How to Get SIAM Foundation Certified in HungaryStep-by-Step Certification Process

    The SIAM Foundation certification path in Hungary is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    Skills You Will Build in SIAM Foundation TrainingPractical Service Integration Capability

    This SIAM Foundation training builds the knowledge to govern multiple IT service providers as one service, mapped to the seven topic areas of the EXIN SIAM Foundation Examination Specification. By the end, you can explain SIAM structures, roles, processes and challenges with confidence.

    SIAM Concepts and Ecosystem

    Explain what SIAM is, why it emerged, and how the three-layer model of customer organisation, service integrator and service providers works, along with SIAM principles and benefits in multi-supplier environments.

    SIAM Roles and Responsibilities

    Identify the roles across the ecosystem, from the SIAM Manager, Service Owner and Process Owner to supplier and customer roles, and the governance board structures that keep accountability clear.

    SIAM Implementation Roadmap

    Understand the four-stage journey of Discovery and Strategy, Plan and Build, Implement, and Run and Improve, plus the internal, external, hybrid and lead-supplier service integrator sourcing options.

    Cross-Provider Process Integration

    Coordinate incident, problem, change and service level management across multiple suppliers, aggregating component performance into end-to-end SLAs and consistent reporting.

    SIAM Practices and Tooling

    Apply collaboration, performance, supplier management and data integration practices, and understand integrated tooling options that connect providers across the ecosystem.

    Challenges, Risks and Related Frameworks

    Recognise the cultural, governance and commercial risks of SIAM, and how it aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps in a working service environment.

    Who Should TakeSIAM Certification Training in Hungary?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    HUF 362090

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Hungary seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    HUF 362090

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    SIAM Foundation Training in Hungary with Invensis LearningTrusted, Accredited-Aligned Training

    Invensis Learning delivers structured SIAM Foundation training for professionals and organisations building multi-supplier service governance capability and preparing for the EXIN SIAM-F exam. Our programmes combine experienced ITSM trainers, flexible delivery formats, SIAM BoK-aligned courseware, and learner-focused support. As a trusted SIAM Foundation training company in Hungary, we make sure that whether you are enrolling as an individual or planning corporate training for your team, you get a professional learning experience designed around practical understanding, real-world application, and measurable outcomes.

    • Authorised training partner relationships with leading bodies including EXIN
    • Experienced ITSM and service management trainers with real-world practice
    • Live online and classroom formats for individuals and teams in Hungary
    • SIAM Body of Knowledge-aligned courseware and exam-focused practice
    • Post-training support before, during and after the SIAM-F exam
    • ISO 9001:2015 and ISO 27001:2022 certified training operation
    • Corporate group training across Budapest and Central and Eastern Europe
    • Competitive pricing for individual and team enrolments

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    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in HungaryInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Hungary

    Corinthia Grand Hotel Royal, 43-49, Erzsébet körút, Erzsébetváros, VII. kerület, Budapest, Közép-Magyarország, 1073, Magyarország

    SIAM Foundation Training Location in Hungary

    Hilton Budapest, 1-3, Hess András tér, Vár, I. kerület, Budapest, Közép-Magyarország, 1014, Magyarország

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    Corporate SIAM Training in HungaryFor Teams Across Hungary

    • Customised SIAM Foundation training for service and delivery teams
    • Live virtual, onsite or hybrid delivery across Hungary
    • Schedules aligned to your team's availability
    • SIAM BoK-aligned content with role-based examples
    • Experienced trainers with multi-supplier governance expertise
    • Progress tracking and SIAM-F exam-readiness support
    • Scalable delivery for SSC and GBS teams

    Trusted by Leading Employers

    Deutsche Telekom IT SolutionsIBMSAPBTVodafoneMorgan Stanley

    What Our Learners Say

    Passed SIAM-F and Applied It at Work

    "The training made the SIAM ecosystem and the three-layer model genuinely clear. I now coordinate our external providers with far more structure, and I passed the SIAM-F exam on my first sitting."

    Gabor Nagy

    IT Service Manager

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    Directly Relevant to My Role

    "Practical sessions on end-to-end SLAs and cross-provider incident management were exactly what my role needed. The trainer connected every SIAM concept to real service centre situations."

    Eszter Kovacs

    Service Delivery Coordinator

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    Gave Me the Governance Vocabulary

    "As a vendor manager I wanted the governance vocabulary that SIAM gives you. The course delivered that, and the mock questions made the exam format feel familiar before the real thing."

    Zoltan Horvath

    Vendor Manager

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    A Shared Language for Our Team

    "We trained our operations team through Invensis Learning to standardise how we govern suppliers. The shared SIAM language has already improved coordination across our service towers."

    Katalin Szabo

    IT Operations Lead, Banking SSC

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    Flexible Corporate Delivery That Worked

    "The corporate delivery was flexible and well organised for our multi-country team. Our service managers now approach multi-supplier governance with a consistent, accountable framework."

    Peter Toth

    Head of Service Management, Telecom

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. As Hungary's nearly 300 shared service centres shift to integrated, multi-supplier delivery, service integration and vendor governance skills are in demand. SIAM Foundation opens roles such as IT Service Manager, Service Delivery Manager and Service Integration Manager, which command strong salary bands across SSC, telecom and banking employers.

    General

    Is the SIAM Foundation certification worth it in Hungary?

    Yes. As Hungary's nearly 300 shared service centres shift to integrated, multi-supplier delivery, service integration and vendor governance skills are in demand. SIAM Foundation opens roles such as IT Service Manager, Service Delivery Manager and Service Integration Manager, which command strong salary bands across SSC, telecom and banking employers.

    What is the EXIN SIAM Foundation certification?

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM). It covers the key concepts, principles, structures, roles, processes and challenges of SIAM in multi-supplier environments, and is the entry-level credential in the EXIN SIAM scheme.

    What is SIAM?

    Service Integration and Management (SIAM) is a methodology for environments where multiple providers deliver IT services to one customer organisation. It introduces a service integrator layer that coordinates providers to ensure end-to-end service delivery and clear accountability.

    Who should take SIAM Foundation training in Hungary?

    It suits ITSM professionals, service desk and delivery managers, sourcing and vendor managers, and ITIL Foundation holders who work in or with multi-supplier environments. It is ideal for staff in Budapest's business service centres who coordinate several IT providers.

    Is the SIAM Foundation certification recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries, with particular strength across Europe. EXIN SIAM certifications are valued by employers globally, especially organisations managing complex multi-supplier IT service environments.

    Are there any prerequisites for SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic ITSM concepts, such as from ITIL Foundation, is beneficial but not required.

    Pricing

    How much does SIAM Foundation training cost in Hungary?

    Training is usually purchased as a combined course and exam package, and pricing varies by format and provider. Your fee covers SIAM BoK-aligned courseware, practice questions and learner support. For current pricing in Hungary, request a quote or talk to a learning advisor.

    What is included in the SIAM Foundation course fee?

    The fee typically includes SIAM Body of Knowledge-aligned courseware, instructor-led sessions, practice questions and mock assessments, exam-readiness support, and a course completion certificate. The EXIN exam voucher is often bundled with accredited training packages.

    Is the EXIN exam fee included in the training price?

    The exam voucher is commonly included when you buy a combined training and exam package through an accredited provider, though this varies. Confirm what your package covers when you enrol, and ask us for a tailored quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service, delivery and operations teams. Contact us for a tailored quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is closed book with single-answer multiple-choice questions, based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism. It tests knowledge and comprehension of SIAM at a foundational level.

    How many questions are on the exam and how long is it?

    The exam has 40 multiple-choice questions and you have 60 minutes (one hour) to complete it. It is a closed-book examination.

    What is the passing score for the SIAM Foundation exam?

    The passing score is 65%, meaning you must answer at least 26 of the 40 questions correctly to pass.

    Where can I take the SIAM Foundation exam?

    You can take it online through EXIN's online proctored exam system or at an EXIN accredited testing location. The exam is usually arranged through an accredited training provider as part of a training and exam package.

    What happens if I do not pass the first time?

    You can re-sit the EXIN SIAM Foundation exam. Our training focuses on practice questions and the exam format to prepare you thoroughly, and our team can guide you on rebooking. Confirm the current re-sit policy with EXIN when you register.

    Course Content

    What topics does the SIAM Foundation training cover?

    The training covers the seven topic areas of the exam: Introduction to SIAM, the Implementation Roadmap, Roles and Responsibilities, SIAM Practices, Processes to Support SIAM, Challenges and Risks, and how SIAM relates to other practices such as ITIL, COBIT and ISO/IEC 20000.

    Which standard is the SIAM Foundation course based on?

    The course is based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism, which is the primary reference material for the certification.

    Can a beginner take this course without prior experience?

    Yes. SIAM Foundation is the entry-level credential and has no formal prerequisites. It is designed to be accessible, though basic familiarity with IT service management concepts, such as from ITIL Foundation, makes the content easier to absorb.

    What learning materials are provided?

    You receive SIAM Body of Knowledge-aligned courseware, practice questions and mock assessments, and reference guidance mapped to the seven exam topic areas, plus trainer-led examples drawn from real multi-supplier environments.

    Will I receive a certificate after the training?

    You receive a course completion certificate from Invensis Learning, and on passing the EXIN exam you receive an official EXIN digital certificate and badge, listed in the EXIN registry. The SIAM Foundation certification is valid for lifetime.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available in Hungary?

    We offer live online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and team.

    How soon can I start SIAM Foundation training?

    New batches run regularly for both individual and corporate learners. See upcoming schedules on our website, or speak with a learning advisor to find the next available online or classroom session in Hungary.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.