Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 5 Foundation Certification Training in Hungary?Your Entry Point into Modern ITSM

    The ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme, and this certification training in Hungary prepares you to manage digital products and services the modern way. ITIL 5 is the fifth iteration of the IT Infrastructure Library, published by AXELOS (PeopleCert) as Version 5.0, and it is the current standard for digital product and service management. Over a focused 16-hour programme you learn the ITIL Value System, the product and service lifecycle, the four dimensions, the seven guiding principles, value co-creation and Value Stream Mapping and Management. The training suits IT professionals, service desk and operations staff, digital product managers, and business professionals who work alongside digital service teams. With Hungary's shared services, outsourcing and global business services sector expanding, employers increasingly value people who can connect IT services to real outcomes. Prepare for the 40-question PeopleCert exam and get certified with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Hungary, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is ITIL 5 Foundation Certification Training in Hungary?Your Entry Point into Modern ITSM

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Hungary, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in HungaryDo You Qualify for the ITIL V5 Foundation Exam?

    What You Gain from ITIL 5 Foundation CertificationSkills, Recognition and Career Growth

    ITIL V5 Foundation Exam Format in HungaryWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Certification Cost in Hungary

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in HungaryWhy Get ITIL 5 Certified?

    ITIL 5 Foundation is a sought-after credential across Hungary's fast-growing shared services, IT outsourcing and global business services sector, where employers from Budapest to Debrecen run large, multilingual IT service operations. As organisations modernise IT service management and adopt cloud and AI-driven ways of working, professionals who understand the ITIL Value System and value streams are in strong demand. Roles span Service Desk Analyst to IT Service Manager and Head of Service Management, and here is what the Hungarian market shows right now.

    What Is Driving ITSM Demand Across Hungary

    ITIL 5 Foundation is more than a credential. It is a practical toolkit for modern IT service management. Join professionals in Hungary who connect IT services to value and outcomes. Start your journey today.

    Your Hungary Career Transformation

    Your ITSM Career Before and After ITIL 5 Foundation

    See the Difference Certification Makes

    Hungary's IT services market is expanding with shared services growth and digital transformation, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (Hungary) 2026.

    How to Get ITIL V5 Founfdation Certified in HungaryStep-by-Step Certification Process

    The ITIL V5 Foundation certification path in Hungary is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    image

    100% Secure and Safe download

    Skills You Will Build in This ITIL 5 CourseCapabilities Mapped to the ITIL 5 Syllabus

    This ITIL 5 Foundation programme builds practical, current IT service management capability across all nine syllabus topic areas. By the end, you can describe the ITIL Value System, apply the guiding principles and prepare confidently for the PeopleCert exam.

    Digital Product and Service Foundations

    Skills covered in ITIL 5 Foundation start here: define digital products and services, understand value creation in digital environments and see how the product and service lifecycle sustains value.

    Value Co-Creation and Sustainability

    Learn how value is co-created between providers, consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.

    Four Dimensions and the ITIL Value System

    Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, within the ITIL Value System that ties the framework together.

    The Seven Guiding Principles

    Put the guiding principles to work, from focus on value and start where you are to progress iteratively, collaborate, think holistically, keep it simple and optimise and automate.

    The Product and Service Lifecycle

    Understand the purpose of each lifecycle activity, from discovery and design through build, operation and delivery and support, and how they work together to create value.

    Continual Improvement and Value Streams

    Use the continual improvement model and Value Stream Mapping and Management to improve flow, visibility and outcomes across digital products and services.

    Who Should TakeITIL V5 Foundation Certification Training in Hungary?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    HUF 416630

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    HUF 416630

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Train with Invensis Learning in HungaryAccredited, Expert-Led ITSM Training

    A trusted ITIL Version 5 Foundation training company in Hungary, Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations that want current, credible IT service management skills. As a PeopleCert Accredited Training Organization, we combine accredited trainers, official ITIL 5 aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, our ISO 9001:2015 and ISO 27001:2022 certified delivery gives you a professional learning experience built around real-world application and exam success.

    • PeopleCert Accredited Training Organization delivering official ITIL 5 courseware
    • Experienced, accredited trainers with real IT service management expertise
    • Flexible live virtual, classroom and corporate group formats
    • ISO 9001:2015 and ISO 27001:2022 certified training delivery
    • Practice questions, mock exams and case studies for exam readiness
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across 100+ countries
    • First-attempt exam guidance aligned to the current ITIL 5 syllabus

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in HungaryInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Hungary

    Corinthia Grand Hotel Royal, 43-49, Erzsébet körút, Erzsébetváros, VII. kerület, Budapest, Közép-Magyarország, 1073, Magyarország

    ITIL Version 5 Foundation Training Location in Hungary

    Hilton Budapest, 1-3, Hess András tér, Vár, I. kerület, Budapest, Közép-Magyarország, 1014, Magyarország

    corporate banner

    Corporate ITIL 5 Training in HungaryUpskill IT Service Teams

    • Customised ITIL 5 training for teams and IT service departments
    • Onsite, live virtual, hybrid or blended delivery across Hungary
    • Schedules aligned with your team's availability
    • Role-based examples and industry-relevant case discussions
    • Standardises IT service management practice across business units
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for local and global teams

    Leading Organisations

    Deutsche Telekom IT SolutionsVodafone HungaryOTP BankMOL GroupMorgan Stanley BudapestIBM Hungary

    What Our Learners Say

    Passed on My First Attempt

    "The trainer made the ITIL Value System and value streams genuinely easy to follow. The mock exams matched the real PeopleCert format, and I passed the ITIL 5 Foundation exam on my first attempt."

    Gabor Nagy

    IT Service Desk Team Lead

    0/0

    A Clear Step up from ITIL 4

    "Coming from an ITIL 4 background, this course showed me exactly what changed in ITIL 5. The product and service lifecycle sessions were practical and relevant to our shared services work in Budapest."

    Eszter Kovacs

    Incident Manager

    0/0

    Practical and Well Delivered

    "Well-structured live virtual sessions and helpful trainer support. The guiding principles and continual improvement content I now use in my daily service management role."

    Peter Szabo

    IT Operations Analyst

    0/0

    Consistent Practice Across the Team

    "We trained a mixed service desk and operations group with Invensis Learning. The team now shares one service management language, and our incident handling has become noticeably more consistent."

    Andrea Toth

    IT Service Delivery Manager, Shared Services

    0/0

    Great Fit for Corporate Upskilling

    "The corporate programme was tailored to our environment and schedule. Certifying our staff on the current ITIL edition helped standardise how we manage services across business units."

    Zoltan Farkas

    L&D Manager, IT Services

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

    Budapest

    Explore Our Other Course Categories

    Agile Certification Training Courses

    Project Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Foundation

    ITIL Version 5 Foundation

    Foundation

    VeriSM™ Foundation

    Foundation

    ITIL 4 Foundation

    Foundation

    ITIL (Version 5) Foundation Bridge

    Foundation

    SIAM Foundation

    Advanced

    SIAM Professional

    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and improve value.

    General

    What is the ITIL 5 Foundation certification?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and improve value.

    Is ITIL 5 Foundation worth it in Hungary?

    Yes. Hungary's shared services, IT outsourcing and global business services sector actively hires ITIL-skilled professionals. IT Service Manager roles average around Ft 10M a year, and a current ITIL credential helps you qualify for and stand out in these roles.

    Who should take ITIL 5 Foundation training?

    It suits IT professionals, service desk and operations staff, digital product managers, and business professionals who work with digital service teams. It also fits ITIL 4 holders who want to update to the current edition.

    How does ITIL 5 differ from ITIL 4?

    ITIL 5 (Version 5.0) adds an explicit focus on digital product and service management, the product and service lifecycle as a core element, and Value Stream Mapping and Management as a dedicated topic, with an updated ITIL Value System and stronger digital-era emphasis.

    Is ITIL 5 Foundation recognised internationally?

    Yes. ITIL is the world's most widely adopted IT service management framework, and PeopleCert operates in over 200 countries. The credential is recognised by employers in Hungary and globally.

    How long is the certification valid?

    ITIL 5 Foundation is valid for three years. You renew it by earning 60 CPD (Continuing Professional Development) points within each three-year cycle. Verify current renewal options at peoplecert.org.

    Pricing

    How much does ITIL 5 Foundation training cost in Hungary?

    Training is usually bought as a combined course and exam package, and pricing varies by format and provider, so it is available on request. Request a quote and a learning advisor will share options for live virtual, classroom and corporate delivery.

    What is included in the course fee?

    The fee typically includes ITIL 5 aligned courseware, case studies, practice questions, mock exams and first-attempt exam guidance. An exam voucher is usually part of accredited training packages. Confirm inclusions when you request a quote.

    Is the PeopleCert exam fee included?

    The exam is generally bundled with accredited training, but this can vary by package. Ask a learning advisor to confirm whether the ITIL 5 Foundation exam voucher is included in your selected option.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, IT operations teams and departments in Hungary. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the payment approach that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The exam has 40 questions to complete in 60 minutes. It is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation (Version 5.0) syllabus.

    What is the passing score for the exam?

    The pass mark is 65%, so you need at least 26 correct answers out of 40. We recommend broad understanding across all nine topic areas rather than focusing on any single one.

    Are there any prerequisites for the exam?

    No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge.

    Where can I take the ITIL 5 Foundation exam?

    You can sit it online through PeopleCert's OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. The exam is usually arranged as part of your training and exam package.

    Which version is the exam based on?

    The exam is based on ITIL 5 Version 5.0, the current edition of the framework published by AXELOS (PeopleCert). Our courseware is aligned to this version.

    What if I do not pass the exam first time?

    You can resit the exam, and our training includes practice questions, mock exams and first-attempt guidance to prepare you. Selected plans offer retake support, so ask your advisor for details.

    Course Content

    What topics does the ITIL 5 Foundation training cover?

    The training covers all nine syllabus topics: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping.

    Can a complete beginner take this course?

    Yes. No prior ITIL or IT service management experience is required. The course starts from core concepts and builds up, making it accessible to newcomers and to business professionals.

    What learning resources are provided?

    You receive ITIL 5 aligned courseware, industry case studies, practice questions and mock exams, plus post-training support to help you apply the framework and prepare for the exam.

    Are mock exams and practice questions included?

    Yes. The programme includes ITIL 5 Foundation practice questions and mock exams that match the 40-question, 60-minute format, so you can identify weak areas and build exam confidence.

    Is the courseware aligned to the latest syllabus?

    Yes. The courseware is aligned to the official AXELOS ITIL 5 Foundation Syllabus, Version 5.0, the current edition of the framework.

    Enrollment

    How do I enrol in the ITIL 5 Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can pick the format that fits your schedule and learning style.

    How soon can I start?

    New live virtual batches run regularly, and self-paced options let you start almost immediately. See upcoming schedules or talk to a learning advisor to find the next batch that suits you.

    Can I reschedule my training to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include a Flexi Pass to attend twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.