Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management, the discipline of governing many IT suppliers as one joined-up, end-to-end service. It is the entry-level credential in the EXIN SIAM scheme and carries no formal prerequisites, so it suits ITSM practitioners, supplier and service managers, and ITIL holders working across Ireland. Our SIAM Foundation certification training in Ireland is aligned to the current EXIN SIAM Foundation Examination Specification and to the SIAM Body of Knowledge (SIAM BoK) published by Scopism. You cover the SIAM ecosystem, the three-layer model, the four service integrator sourcing options, roles and responsibilities, integrated processes and governance across a multi-supplier environment. The programme prepares you for the closed-book EXIN exam of 40 questions in 60 minutes, with a 65% pass mark and lifetime validity. As Irish employers move from single-supplier deals to multi-vendor ecosystems, a recognised SIAM credential proves you can govern that complexity. Start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Ireland, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Ireland, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in IrelandDo You Qualify for the SIAM Foundation Exam?

    What You Gain from SIAM Foundation TrainingReal Value for Your Career and Teams

    SIAM Foundation Exam Format in IrelandWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Ireland

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Career Scope and Demand in IrelandWho Is Hiring and What They Pay

    SIAM Foundation is increasingly valued across Ireland as organisations run more of their IT through multiple suppliers. Technology multinationals, banks, telecoms, public sector shared services and managed service providers all need people who can govern multi-vendor delivery end to end. Demand sits in service management, supplier management and service integration roles, from service desk lead through to senior IT and service integration manager, and here is what the Irish market is showing right now.

    Why SIAM Skills Are in Demand Across Ireland

    SIAM Foundation is more than a certificate. It equips you to govern the multi-supplier IT that Irish employers now depend on. Join professionals turning integration skills into career growth. Start today.

    Your Ireland Career Transformation

    From ITSM Delivery to Service Integration Leadership

    The Career Shift SIAM Foundation Enables

    Ireland's IT market is moving from single-supplier contracts to multi-vendor ecosystems, and employers increasingly separate those who can govern that complexity from those who only deliver. Here is which side of that line SIAM Foundation puts you on.

    Sources: PayScale, Morgan McKinley, SalaryExpert (Ireland) 2026.

    How to Get SIAM Foundation Certified in IrelandStep-by-Step Certification Process

    The SIAM Foundation certification path in Ireland is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    The SIAM Skills You Will BuildConcepts, Roles, Processes and Governance

    In SIAM Foundation training you learn how Service Integration and Management coordinates multiple IT suppliers into one governed, end-to-end service. The programme covers the seven EXIN topic areas, so by the end you can describe the SIAM ecosystem, roles, processes and governance with confidence.

    SIAM Concepts and Ecosystem

    Explain what Service Integration and Management is, the three-layer model, and the roles of the customer organisation, service integrator and service providers, along with the core SIAM principles and the benefits of integrating a multi-supplier environment.

    SIAM Implementation Roadmap

    Walk through the four-stage journey of Discovery and Strategy, Plan and Build, Implement, and Run and Improve, and weigh the internal, external, hybrid and lead-supplier service integrator sourcing options for an organisation.

    Roles and Governance Structures

    Identify SIAM roles across the three layers, from the SIAM Manager and Service Owner to supplier and process roles, and the governance boards that set decision rights, reporting and escalation across the ecosystem.

    SIAM Management Practices

    Apply the collaboration, tooling and data integration, performance management and supplier management practices that keep a multi-provider ecosystem working together toward end-to-end outcomes.

    Integrating ITSM Processes

    Coordinate incident, problem, change, service request and service level management across many suppliers so end-to-end services stay accountable, measurable and resilient.

    Challenges, Risks and Related Frameworks

    Recognise the cultural, governance, tooling and commercial risks in SIAM adoption, and see how SIAM works alongside ITIL, COBIT, ISO/IEC 20000, Agile, DevOps and Lean.

    Who Should TakeSIAM Certification Training in Ireland?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Ireland seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1400

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for SIAM Foundation in IrelandAccredited, Expert-Led, and Trusted

    Invensis Learning delivers accredited, instructor-led SIAM Foundation training for professionals and teams across Ireland who want to govern multi-supplier IT with confidence. As an EXIN Accredited Training Provider, we combine official courseware, experienced ITSM trainers and flexible live online, classroom and corporate formats. Whether you enrol as an individual or train a whole team, you get structured preparation for the EXIN SIAM exam, hands-on practice and dedicated support, backed by our ISO 9001:2015 and ISO 27001:2022 certified quality and information security standards.

    • EXIN Accredited Training Provider delivering official SIAM courseware
    • Trainers who are practising ITSM and service integration experts
    • Live online, classroom and corporate delivery to fit your schedule
    • Practice questions and mock exams mapped to the EXIN SIAM exam
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Flexible rescheduling and customised group options for teams
    • Trusted by professionals and organisations across many industries

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    SIAM Foundation Training Locations in IrelandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Ireland

    Adare Manor, Adare, Co. Limerick, V94 W8WR, Ireland

    SIAM Foundation Training Location in Ireland

    Ballyfin Demesne, Ballyfin, Co. Laois, Ireland

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    Corporate SIAM Foundation Training in IrelandBuilt for Teams

    • Customised SIAM training for service, supplier and delivery teams
    • Delivery onsite, live virtual or blended to suit your operations
    • Real scenarios from multi-supplier and outsourcing environments
    • Experienced trainers with ITSM and service integration expertise
    • Flexible scheduling around your team's availability
    • Progress tracking and dedicated coordination for group programmes
    • Scalable delivery for teams across Ireland and global sites

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    What Our Learners Say

    Passed the EXIN Exam First Time

    "The course finally made the SIAM ecosystem click for me. I can now explain the three layers and service integrator models to my team, and I passed the EXIN exam on my first sitting. The mock questions mirrored the real exam closely."

    Aoife Doyle

    Service Delivery Analyst

    0/0

    The Perfect Follow-On from ITIL

    "I already held ITIL, so SIAM Foundation was the natural next step. The training showed exactly how integration and governance sit on top of the ITSM processes I use every day. Very practical and well paced."

    Cian Murphy

    IT Service Analyst

    0/0

    Directly Relevant to My Supplier Role

    "As someone managing several outsourced providers, the sections on supplier management and end-to-end SLAs were immediately useful. The trainer brought real multi-supplier examples that matched my day job."

    Niamh Kelly

    Supplier Relationship Manager

    0/0

    A Shared Model for Our Transition

    "We trained a cross-functional service team ahead of a multi-vendor transition. The shared SIAM language and governance model gave everyone a common way to work, and coordination across our suppliers improved noticeably."

    Declan Byrne

    Head of IT, Financial Services

    0/0

    Flexible Corporate Delivery That Fit Our Teams

    "The corporate delivery was flexible and tailored to our shared services environment. Our people came away able to govern suppliers more consistently, and the scheduling worked around live operations without disruption."

    Sinead O'Connor

    L&D Manager, Public Sector Shared Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    SIAM Foundation is EXIN's entry-level certification in Service Integration and Management, the discipline of governing multiple IT suppliers as one end-to-end service. It validates knowledge of the SIAM ecosystem, roles, processes, practices and governance in multi-supplier environments.

    General

    What is the EXIN SIAM Foundation certification?

    SIAM Foundation is EXIN's entry-level certification in Service Integration and Management, the discipline of governing multiple IT suppliers as one end-to-end service. It validates knowledge of the SIAM ecosystem, roles, processes, practices and governance in multi-supplier environments.

    Is SIAM Foundation worth it for professionals in Ireland?

    Yes. As Irish employers shift from single-supplier deals to multi-vendor IT ecosystems, they need people who can govern that complexity. SIAM Foundation opens service management, supplier management and service integration roles across technology, banking, telecoms and the public sector.

    Who should take the SIAM Foundation course?

    It suits ITSM professionals, service desk and delivery managers, supplier and process managers, sourcing specialists and ITIL holders who work in or with multi-supplier environments. It is also the recommended starting point for anyone aiming at the EXIN SIAM Professional credential.

    Do I need any prerequisites for SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic ITSM concepts, such as from ITIL Foundation, is helpful but not required.

    How long is the SIAM Foundation certification valid?

    The certification is valid for life. It does not expire and requires no renewal, re-examination or continuing education, so once you pass you hold the credential permanently.

    Why choose Invensis Learning for SIAM training in Ireland?

    Invensis Learning is an EXIN Accredited Training Provider offering official courseware, experienced ITSM trainers, flexible delivery and dedicated exam support, backed by ISO 9001:2015 and ISO 27001:2022 certified operations. Talk to a learning advisor to get started.

    Pricing

    How much does SIAM Foundation training cost in Ireland?

    Training fees vary by format and schedule and are available on request. The EXIN exam is priced separately by region and purchasing channel. Request a quote and a learning advisor will confirm the current price for your chosen format.

    What is included in the SIAM course fee?

    The fee typically includes official EXIN-aligned courseware, instructor-led sessions, practice questions, mock exams, learner support and a course completion certificate. Exam vouchers are often bundled with training; confirm what is included when you enrol.

    Is the EXIN exam fee included in the training price?

    It depends on the package. The EXIN SIAM exam is often bundled with accredited training, but pricing varies by region and channel. Ask a learning advisor whether your chosen option includes the exam voucher.

    Do you offer group or corporate discounts for SIAM training?

    Yes. We offer customised corporate group training with volume-based pricing for service, supplier and delivery teams. Contact us for a tailored group quote for your organisation in Ireland.

    What payment methods and options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is closed book with 40 single-answer multiple-choice questions to be completed in 60 minutes. It is delivered online with proctoring or at an EXIN accredited testing location.

    What is the passing score for the SIAM Foundation exam?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. Structured practice and mock exams help you build confidence across all topic areas before you sit.

    Which standard is the SIAM Foundation exam based on?

    The exam follows the EXIN SIAM Foundation Examination Specification and is aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism. Our courseware maps directly to this current specification.

    What topics does the SIAM Foundation exam cover?

    The exam covers seven EXIN topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes that support SIAM, challenges and risks, and how SIAM relates to other practices such as ITIL and DevOps.

    What if I do not pass the SIAM exam the first time?

    You can re-sit the EXIN exam. Our training includes practice questions and mock exams to prepare you thoroughly, and selected plans offer rescheduling support. Confirm the current re-sit policy and fees with EXIN before you book.

    Course Content

    What topics are covered in the SIAM Foundation training?

    The training covers the seven EXIN topic areas, including the SIAM ecosystem and three-layer model, the implementation roadmap, roles and governance, SIAM practices, integrated ITSM processes, challenges and risks, and related frameworks such as ITIL, COBIT and ISO/IEC 20000.

    Can a beginner take this course without prior experience?

    Yes. SIAM Foundation has no prerequisites and is designed as an entry-level, awareness credential. Beginners are supported with structured materials, and those with an ITIL or ITSM background will find the content especially accessible.

    What learning resources and materials are provided?

    You receive official EXIN-aligned courseware, references to the SIAM Body of Knowledge, practice questions, mock exams and topic-wise quizzes, along with trainer-led examples drawn from real multi-supplier environments.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and full-length mock exams mapped to the 40-question EXIN format, helping you identify weak areas and build readiness before exam day.

    Is the courseware aligned to the latest SIAM syllabus?

    Yes. The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, so you study to the syllabus the exam is based on.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom training, self-paced e-learning and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start the SIAM training?

    New live online and classroom batches run regularly, and self-paced e-learning lets you start straight away. See upcoming schedules or talk to a learning advisor to find the next available cohort in your time zone.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch, and selected plans allow you to attend the training again. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.