Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your First Step as a Scrum Master

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification for professionals who want to lead and support Scrum teams. It confirms that you understand the Scrum framework, the Scrum Master role and the five Scrum values that make agile teams effective, and it is the most widely recognised Scrum Master credential in the world. Across Italy, banks, fintechs, IT services firms and public-sector programmes are scaling agile delivery under the PNRR digital agenda, and demand for skilled Scrum Masters is climbing. The CSM course is taught by a Scrum Alliance Certified Scrum Trainer and grounded in the current Scrum Guide (November 2020) and the CSM Learning Objectives, so what you learn maps directly to how modern Scrum teams work day to day. Over two interactive days you build practical facilitation, coaching and impediment-removal skills, then sit the 50-question online CSM exam through the Scrum Alliance portal. Passing earns a globally recognised credential and a two-year Scrum Alliance membership. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Italy. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your First Step as a Scrum Master

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Italy. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in ItalyDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationSkills, Recognition and Career Growth

    CSM Exam Format in ItalyWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Italy

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where CSM Takes Your Career in ItalyRoles, Demand and Pay

    The Scrum Master role has become central to agile delivery across Italy, valued by banks, fintechs, IT services firms, telecoms, consultancies and public-sector programmes that build software in Scrum teams. As PNRR funding accelerates digital transformation and organisations move from predictive to empirical delivery, recognised Scrum Masters are increasingly sought after. Demand spans entry Scrum Master roles through to Agile Coach and Agile Project Manager, and here is what the Italian market is telling us right now.

    Market Forces Driving Scrum Master Demand in Italy

    The CSM is more than a certificate. It is a career move for professionals who lead agile delivery. Join the Scrum Masters helping Italian teams inspect, adapt and deliver value. Start your journey today.

    Your Italy Career Transformation

    From Team Member to Certified Scrum Master

    The Shift a CSM Delivers

    Italy's agile market is expanding with digital transformation and PNRR-funded programmes, and employers increasingly separate certified Scrum Masters from professionals who have only informal Scrum exposure. Here is which side of that line you want to be on.

    Sources: Glassdoor, SalaryExpert, worldsalaries (Italy) 2026.

    How to Get CSM Certified in ItalyStep-by-Step Certification Process

    The path to online CSM certification in Italy is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterGrounded in the Current Scrum Guide

    The CSM course builds practical Scrum facilitation and coaching capability alongside exam readiness. By the end of the two-day programme, you can guide a Scrum team through every event, keep artifacts transparent and remove the impediments that slow delivery.

    Apply Scrum Theory and Empiricism

    You will learn the foundations of the Scrum framework: empiricism and the three pillars of transparency, inspection and adaptation, plus how the Agile Manifesto and complexity thinking shape the way Scrum teams work in real delivery.

    Live the Five Scrum Values

    Understand how commitment, focus, openness, respect and courage build the trust that makes Scrum work, and learn how a Scrum Master models and reinforces these values within a team.

    Build High-Performing Scrum Teams

    Learn the accountabilities of the Scrum Master, Product Owner and Developers, and how to enable the self-management and cross-functionality that let small teams deliver value each Sprint.

    Facilitate All Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, applying the correct timeboxes and proven techniques to keep events focused and productive.

    Manage Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and drive delivery.

    Master the Scrum Master Role

    Practise servant leadership, coaching, facilitation and impediment removal across your three areas of service: the Scrum Team, the Product Owner and the wider organisation.

    Who Should TakeCSM Training in Italy?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Italy option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Italy format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Italy seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Italy for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Italy option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM TrainingTrusted Across Italy

    Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams in Italy who want a recognised Scrum Master credential. As a Registered Education Provider, our courses are led by a Certified Scrum Trainer and built on the official CSM Learning Objectives and the current Scrum Guide. As a trusted CSM training company in Italy, Invensis Learning is focused on real results. Whether you enrol as an individual or arrange group training for your teams, you get expert-led instruction, flexible live virtual and onsite delivery, practical case studies and support that carries you from learning to a passed CSM exam.

    • Scrum Alliance Registered Education Provider delivering CSM training via a Certified Scrum Trainer
    • Experienced, accredited trainers with real agile delivery expertise
    • Live virtual and onsite classroom formats to fit your schedule
    • Scrum Alliance aligned courseware and industry-driven case studies
    • Guidance to complete the course and pass the online CSM exam
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Training Locations in ItalyAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Italy

    The St. Regis Florence, Piazza Ognissanti, 1, 50123 Firenze FI, Italy

    Certified ScrumMaster (CSM) in Italy

    Bulgari Hotel Milano, Via Privata Fratelli Gabba, 7B, 20121 Milano MI, Italy

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    Corporate CSM Training in ItalyUpskill Your Agile Teams

    • Upskill entire delivery squads in the Scrum framework at once
    • Customised schedules that fit your teams' availability
    • Onsite, live virtual, hybrid or blended delivery across Italy
    • Certified Scrum Trainer led sessions with role-based case studies
    • A shared Scrum vocabulary and consistent way of working
    • Dedicated coordination and support for group training
    • Scalable delivery for local, regional and global teams

    Trusted by Leading Organisations

    Intesa SanpaoloUniCreditTIMEnelGeneraliReply

    What Our Learners Say

    Made the Move into a Scrum Master Role

    "I moved from development into a Scrum Master role after this course. The trainer made the Scrum events and the five values genuinely practical, and I passed the online exam on my first attempt. The facilitation techniques were immediately useful with my team."

    Luca Ferrari

    Scrum Master

    0/0

    Interactive and Grounded in Real Work

    "The two days were interactive and grounded in real delivery. I finally understood how the Product Backlog, Sprint Backlog and Increment fit together and how to run a retrospective that actually changes things. Great preparation for the CSM exam."

    Giulia Bianchi

    Agile Delivery Lead

    0/0

    Ideal for a PM Moving to Agile

    "As a project manager coming from waterfall, I needed to understand servant leadership and empiricism properly. The course covered the Scrum Master's three areas of service clearly, and the case studies helped me apply it to my own projects."

    Marco Rossi

    IT Project Manager

    0/0

    Consistent Scrum Practice Across Teams

    "We trained a cohort of delivery leads through the corporate programme. The teams now share one Scrum vocabulary and our sprint predictability has visibly improved. Scheduling around our availability was straightforward and the trainer was excellent."

    Francesca Conti

    Head of Agile Transformation, Banking Sector

    0/0

    Reliable Partner for Team Upskilling

    "Invensis Learning delivered CSM training for our engineering group on a tight timeline. The onsite sessions were well organised, the content aligned to Scrum Alliance, and the follow-up support helped everyone complete the exam. A reliable training partner."

    Alessandro Greco

    Learning and Development Manager, IT Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the Scrum values, and it is the most widely recognised Scrum Master credential worldwide. It suits aspiring Scrum Masters, developers, project managers moving to agile and Scrum team members.

    General

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the Scrum values, and it is the most widely recognised Scrum Master credential worldwide. It suits aspiring Scrum Masters, developers, project managers moving to agile and Scrum team members.

    Is the CSM worth it for professionals in Italy?

    Yes. Scrum Masters are in demand across Italian banking, IT, telecoms, consulting and public-sector programmes scaling agile under the PNRR digital agenda. Scrum Master roles average around EUR 44,000, with senior roles reaching EUR 71,000, so the CSM is a strong career investment.

    Is the CSM recognised internationally?

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential, with over one million certificates issued. Scrum Alliance operates globally across all industries, so your CSM is valued by employers in Italy and worldwide.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew it you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, conferences, coaching and self-study.

    What is the next step after the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation, coaching and stakeholder engagement. The CSM is the mandatory prerequisite, and A-CSM also expects experience in a Scrum Master role.

    Pricing

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, live instructor-led sessions with a Certified Scrum Trainer, industry case studies, exam guidance and a two-year Scrum Alliance membership on completion. Request a quote for the current inclusions and pricing in Italy.

    How much does CSM training cost in Italy?

    CSM training pricing varies by delivery format and schedule, and the CSM exam fee is generally included in the course fee paid to the training provider. Contact a learning advisor for a current quote for live virtual or onsite training in Italy.

    Is the CSM exam fee included in the training price?

    For CSM, the exam fee is usually part of the course fee paid to the Certified Scrum Trainer or training organisation, so you access the online exam after completing the course. Confirm the exact inclusions with our team when you request a quote.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, squads and departments across Italy. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes. It is taken online, is open book, and does not require a proctor.

    What is the passing score for the CSM exam?

    You need 74% to pass, which is at least 37 correct answers out of 50. Because the exam is open book and drawn from the Scrum Guide, thorough understanding of the framework is the best preparation.

    What if I do not pass the CSM exam first time?

    Candidates typically have up to three attempts within 90 days of completing the course. Our trainers provide exam guidance and practice questions so you go in prepared, and you can retake within that window if needed.

    Do I need to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The online exam is unlocked only after you complete the course, and you have 90 days to sit it through the Scrum Alliance portal.

    Course Content

    What topics are covered in the CSM training?

    The course covers the six CSM areas from the Learning Objectives: Scrum theory and principles, the Scrum values, the Scrum team, the Scrum events, the Scrum artifacts and the Scrum Master role, all aligned to the current Scrum Guide.

    Do I need prior experience to take the CSM course?

    No. There is no formal education or work-experience requirement, so the CSM suits people new to Scrum as well as those formalising existing knowledge. The trainer builds up from Scrum fundamentals, so beginners are well supported.

    How long is the CSM course and what materials are provided?

    The CSM course is a 16-hour programme, delivered as two full days or four half-days, which exceeds the Scrum Alliance minimum. You receive Scrum Alliance aligned courseware, case studies, practice questions and exam guidance.

    Is the courseware aligned with the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Guide (November 2020) and the Scrum Alliance CSM Learning Objectives, so you learn the framework exactly as Scrum teams apply it today.

    Will I receive proof of completion and membership?

    Yes. After you complete the course and pass the online exam, Scrum Alliance issues your CSM certificate and digital badge and includes a two-year Scrum Alliance membership with a listing in the certification directory.

    Enrollment

    How do I enrol in the CSM course in Italy?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to your session details, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training and onsite classroom training, plus customised corporate group training for teams. Choose the format that fits your schedule and how you prefer to learn.

    How soon can I start the CSM training?

    New CSM batches run regularly in live virtual format, so you can usually start within a short time of enrolling. See upcoming schedules or speak with an advisor to find the next available session that suits you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact our support team to arrange a transfer that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.