Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
EUR 700
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your First Step as a Scrum Master
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Italy. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
of the CSM Certification Training Course
Do You Qualify for the CSM Exam?
Skills, Recognition and Career Growth
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Roles, Demand and Pay
The Scrum Master role has become central to agile delivery across Italy, valued by banks, fintechs, IT services firms, telecoms, consultancies and public-sector programmes that build software in Scrum teams. As PNRR funding accelerates digital transformation and organisations move from predictive to empirical delivery, recognised Scrum Masters are increasingly sought after. Demand spans entry Scrum Master roles through to Agile Coach and Agile Project Manager, and here is what the Italian market is telling us right now.
Designation
Certified ScrumMaster (CSM)® Certified Professionals in Italy : Salary Insights and Trends
Hiring Companies in Italy
PayScale, Glassdoor (Italy) 2026
Source: Nexi, Reply, Amazon Italia, Vodafone Italia
The CSM is more than a certificate. It is a career move for professionals who lead agile delivery. Join the Scrum Masters helping Italian teams inspect, adapt and deliver value. Start your journey today.
Italy's agile market is expanding with digital transformation and PNRR-funded programmes, and employers increasingly separate certified Scrum Masters from professionals who have only informal Scrum exposure. Here is which side of that line you want to be on.
Sources: Glassdoor, SalaryExpert, worldsalaries (Italy) 2026.
Step-by-Step Certification Process
The path to online CSM certification in Italy is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
of the Certified ScrumMaster (CSM)® Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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Grounded in the Current Scrum Guide
The CSM course builds practical Scrum facilitation and coaching capability alongside exam readiness. By the end of the two-day programme, you can guide a Scrum team through every event, keep artifacts transparent and remove the impediments that slow delivery.
You will learn the foundations of the Scrum framework: empiricism and the three pillars of transparency, inspection and adaptation, plus how the Agile Manifesto and complexity thinking shape the way Scrum teams work in real delivery.
Understand how commitment, focus, openness, respect and courage build the trust that makes Scrum work, and learn how a Scrum Master models and reinforces these values within a team.
Learn the accountabilities of the Scrum Master, Product Owner and Developers, and how to enable the self-management and cross-functionality that let small teams deliver value each Sprint.
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, applying the correct timeboxes and proven techniques to keep events focused and productive.
Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and drive delivery.
Practise servant leadership, coaching, facilitation and impediment removal across your three areas of service: the Scrum Team, the Product Owner and the wider organisation.
CSM Training in Italy?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Italy format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Italy seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Italy for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 700
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Italy option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted Across Italy
Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams in Italy who want a recognised Scrum Master credential. As a Registered Education Provider, our courses are led by a Certified Scrum Trainer and built on the official CSM Learning Objectives and the current Scrum Guide. As a trusted CSM training company in Italy, Invensis Learning is focused on real results. Whether you enrol as an individual or arrange group training for your teams, you get expert-led instruction, flexible live virtual and onsite delivery, practical case studies and support that carries you from learning to a passed CSM exam.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Italy
The St. Regis Florence, Piazza Ognissanti, 1, 50123 Firenze FI, Italy
CSM Training Location in Italy
Bulgari Hotel Milano, Via Privata Fratelli Gabba, 7B, 20121 Milano MI, Italy
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM)® training solutions tailored for individuals and organizations.
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Here's everything you may ask...
The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the Scrum values, and it is the most widely recognised Scrum Master credential worldwide. It suits aspiring Scrum Masters, developers, project managers moving to agile and Scrum team members.
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"I recently completed the CSM Certification Course with Invensis Learning, and it was an outstanding experience. As a Delivery Manager, the knowledge I gained from this training has significantly enhanced my understanding of Scrum principles and agile methodologies. The instructors were highly knowledgeable and engaging, making complex concepts easy to grasp. I highly recommend Invensis Learning to anyone looking to elevate their skills in Scrum! - Thomas White."
Thomas White
(5.0/5)
"Mr PD Saha from Invensis Learning has been fantastic with the training. He was very thorough in explaining all the modules and always had impeccable examples to help understand the concepts easily. His lecture and guidance is extremely streamlined, well organised and clear. Invensis team has been very helpful in organising the training. Highly recommended."
"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
"Well structured training. Liked the Part which had Agile as dedicated slide and linkages later by Trainer - Mr. Pritesh Shah. With lot of Examples at each stage. "
"Pritesh Shah - Trainer Engaging Lecturer giving the lesson. Very knowledgeable. Taking us through step by step."
"The instructor is very knowledgeable and shared variety of examples to explain different concepts. The training was tailored to my understanding level which was very helpful. I had plenty of flexibility in break time as well as scheduling these sessions with my medical issues. Very grateful for this training and all the tips and additional materials. Thank you"
"As a trainer for Invensys, it is great to have a professional team that backs me up. I have access to the operations team right throughout the training. Response time to queries is great"
"Sathish conducted the training exceptionally well. He explained concepts thoroughly."

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