Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Certified ScrumMaster Certification Training in Milan
Walk Out Certified
Step into the Scrum Master role with Scrum Alliance aligned CSM training in Milan. Built for professionals moving into agile delivery across Milan's banking, fintech and technology teams, this instructor-led course grounds you in the Scrum framework, servant leadership and the online CSM exam, in flexible live virtual and classroom formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
15K+ already enrolled
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Starts from
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
What Is the Certified ScrumMaster Certification?
Your Entry into Agile Delivery
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Milan. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Next: Course Highlights
Key Highlights
of the CSM Certification Training Course
Next: Eligibility Criteria
CSM Certification Eligibility in Milan
Do You Qualify for the CSM Exam?
Next: Benefits
Why the CSM Is Worth It
For Your Agile Career in Milan
For Individuals
CSM training helps professionals move confidently into the Scrum Master role and lead agile teams. The programme suits developers, testers, business analysts and project managers who want a recognised credential and a practical command of Scrum. Whether you are formalising Scrum knowledge you already use, switching from traditional delivery, or facilitating teams in IT, banking, fintech or consulting, this training builds the capability employers in Milan look for.
If you want to lead agile teams with a credential recognised across Italy and worldwide, the CSM is a clear first step. You gain framework fluency, facilitation skills and the confidence to run Scrum events, backed by a supported path to the online exam.
- Earns the world's most widely recognised Scrum Master credential from Scrum Alliance
- Opens Scrum Master, agile team facilitator and delivery lead roles across Milan
- Builds practical skill in facilitating Scrum events and removing impediments
- Grounds you in the current Scrum Guide and the five Scrum values
- Positions you for stronger pay in Milan's banking and fintech sectors
- Includes a two-year Scrum Alliance membership and digital badge on passing
- Sets the foundation for the Advanced Certified ScrumMaster (A-CSM) pathway
- Gives you a transferable, globally valued credential across sectors
For Organizations
CSM group training helps organisations embed effective Scrum practice by equipping teams with a common framework and practical facilitation skills. The training can be delivered for delivery teams, product groups or entire departments. For organisations scaling agile across banking, fintech and technology functions, this training provides a consistent, flexible way to raise Scrum maturity.
If your teams say they run Scrum but sprints stall and value leaks, CSM group training creates a shared, disciplined approach. Teams gain clarity on roles, events and artefacts, and the servant leadership that makes Scrum work.
- Builds a shared Scrum vocabulary across delivery and product teams
- Improves sprint predictability and flow across agile teams
- Strengthens facilitation, impediment removal and team self-management
- Supports agile transformation across business units and PMOs
- Enables customised group training aligned to your delivery model
- Standardises Scrum practice across distributed teams
- Provides flexible onsite and live virtual delivery for teams
- Grows in-house Scrum Master capability instead of hiring externally
Next: Exam Format
CSM Exam Format in MilanWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Next: Certification Cost
CSM Certification Cost in Milan
Scrum Master Careers and Demand in Milan
Why the CSM Opens Doors
The CSM has become a baseline marker of Scrum Master capability across Milan, valued by banks, fintech firms, consultancies and technology teams running agile at scale. As Milan's financial institutions and product companies mature their agile delivery, certified Scrum Masters are increasingly sought after. Demand spans junior Scrum Master to Agile Coach and Delivery Manager roles, and here is what the local market is telling us right now.
Designation
Certified ScrumMaster (CSM)® Certified Professionals in Milan : Salary Insights and Trends
Hiring Companies in Milan
€38KMin
€46KAverage
€55KMax
SalaryExpert · Glassdoor (Milan)
AccentureReplyNTT DataCapgemini
Source: Accenture · Reply · NTT Data · Capgemini
Market Forces Driving Scrum Master Demand in Milan
The CSM is more than a badge. It is a career step for professionals ready to lead agile teams. Join the Scrum Masters helping Milan's banks, fintechs and product teams deliver value faster. Start your journey today.
Your Milan Career TransformationWhere You Stand Today,
And Where the CSM Takes You
Milan's agile and product market is expanding with fintech growth and banking digital transformation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: SalaryExpert, ERI, Glassdoor (Milan and Italy) 2026.
How to Get CSM Certified in Milan
Step-by-Step Certification Process
The path to online CSM certification in Milan is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculum
of the Certified ScrumMaster (CSM)® Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
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The Skills You Will Build as a Scrum Master
Capability That Employers Value
This CSM training builds practical command of the Scrum framework, mapped to the six Scrum Alliance CSM Learning Objectives areas. By the end, you can facilitate Scrum events, coach a team and step confidently into the Scrum Master role.
Scrum Theory and Empiricism
Master the empirical foundations of Scrum and the three pillars of transparency, inspection and adaptation, so you can help teams work effectively in complex, fast-changing environments.
The Five Scrum Values in Practice
Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams perform, and learn how the Scrum Master models these values.
Building Effective Scrum Teams
Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality create a cohesive, high-performing team.
Facilitating the Five Scrum Events
Plan and facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event productive and focused on the Sprint Goal.
Managing Scrum Artefacts and Commitments
Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to create transparency and protect quality.
Servant Leadership and Coaching
Serve the team, the Product Owner and the organisation as a servant leader, using facilitation and coaching techniques to remove impediments and grow agile maturity.
Who Should Take
CSM Training in Milan?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Certified ScrumMaster (CSM)® Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Milan format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Milan seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Milan for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 700
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Milan option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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CSM Certification Training in Milan with Invensis Learning
Learn from a Certified Scrum Trainer
As a trusted CSM training company, Invensis Learning delivers structured CSM training for professionals and organisations building agile delivery capability in Milan. Our programme combines a Scrum Alliance Certified Scrum Trainer, aligned courseware, flexible delivery and learner-focused support. As an ISO 9001 and ISO 27001 certified training provider trusted across more than 100 countries, we help you move from Scrum knowledge to a recognised Scrum Master credential with a clear, supported path to the exam.
- Scrum Alliance aligned CSM course delivered by a Certified Scrum Trainer (CST)
- Experienced, accredited trainers with real agile delivery expertise
- Flexible live virtual and classroom formats for individuals and teams
- Structured courseware aligned to the current Scrum Guide and CSM objectives
- Case studies covering facilitation, coaching and impediment removal
- Guidance to complete the course and sit the online CSM exam with confidence
- Two-year Scrum Alliance membership included on course completion
- Dedicated learner support before, during and after training
ISO 9001
Quality Management
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
CSM Training Locations in Milan
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Milan
The Westin Palace, Via Panfilo Castaldi, Centrale, Municipio 2, Milano, Rodano, Milano, Lombardia, 20124, Italia
CSM Training Location in Milan
Hilton Milan, 12, Via Luigi Galvani, Centrale, Municipio 2, Milano, Rodano, Milano, Lombardia, 20124, Italia
Corporate CSM Training for Teams in Milan
For Your Agile Teams
- Suitable for small, medium and large agile teams
- Customised schedules aligned to team and sprint availability
- Flexible delivery through onsite, live virtual or hybrid formats
- Certified Scrum Trainer with real agile delivery experience
- Role-based examples from banking, fintech and technology teams
- Dedicated coordination and support for group training
- Scalable delivery for teams across Milan and global locations
Leading Organisations
UniCreditIntesa SanpaoloGeneraliNexiTIMVodafone
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We also deliver Certified ScrumMaster (CSM)® Certification Training across multiple cities
Invensis Learning delivers industry-leading Certified ScrumMaster (CSM)® training solutions tailored for individuals and organizations.
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Frequently Asked Questions
Here's everything you may ask...
Yes. The CSM is the most widely recognised Scrum Master credential, and Milan's banks, fintech firms and technology teams actively seek certified Scrum Masters as they scale agile delivery. Scrum Master roles in Milan average around 64,000 euro a year, so the credential offers a strong return for professionals moving into agile facilitation.
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What Our Learners Say About Us
"Interactive training, hands-on knowledge and great use of visual tools!"
"The instructor was exceptionally clear in their explanations and patiently repeated any concepts I struggled to understand, ensuring a smooth learning experience. I highly recommend Invensis for their outstanding teaching approach and commitment to student success"
"Taking the Certified ScrumMaster (CSM) training with Invensis Learning was a game-changer for me. The sessions were highly interactive, and packed with real-world applications that made learning Scrum both engaging and practical. The instructor's deep knowledge and clear explanations helped me grasp key concepts with ease. Thanks to this training, I passed my CSM exam confidently and feel ready to implement Scrum effectively in my projects. I highly recommend Invensis to anyone looking to grow in Agile!"
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"The resources are very helpful and my trainer, Pritesh Shah was knowledgeable and made sure the class understood all concepts with patience and extra attention to detail."
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"Mr PD Saha from Invensis Learning has been fantastic with the training. He was very thorough in explaining all the modules and always had impeccable examples to help understand the concepts easily. His lecture and guidance is extremely streamlined, well organised and clear. Invensis team has been very helpful in organising the training. Highly recommended."
""Despite being the sole participant on the day of the course, I was thoroughly impressed by the quality of the experience. The instructor conducted the session in a remarkably friendly and professional manner, ensuring that the content was perfectly tailored to my individual needs and learning style. The personalized attention I received made the course feel like a one-on-one coaching session, which greatly enhanced my overall learning experience. I would highly recommend this course to anyone looking for a flexible and attentive learning environment."
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