Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
ITIL 5 Foundation Bridge Certification Training in Vilnius
Walk Out Certified
Designed for ITIL 4 Foundation holders in Vilnius, this one-day programme bridges your knowledge to ITIL 5, the latest edition of the IT service management framework. Learn what is new and changed, prepare for the PeopleCert exam, and earn the ITIL 5 Foundation credential in flexible live online or onsite formats that fit working professionals.
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Training Schedules
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Mode
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Hours
8
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
What the ITIL 5 Foundation Bridge Updates for You
Your Fast Route from ITIL 4 to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Vilnius, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
Next: Course Highlights
Key Highlights
of the ITIL (Version 5) Foundation Bridge Training Course
Next: Eligibility Criteria
ITIL V5 Foundation Bridge Certification Eligibility in Vilnius
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Next: Benefits
What You Gain by Bridging to ITIL 5
Real Gains from Upgrading to ITIL 5
For Individuals
The ITIL 5 Bridge helps practising ITSM professionals refresh their credential and skills to the latest framework in just one day. It suits ITIL 4 Foundation holders who want to stay current without repeating foundational content they already know. Whether you work on a service desk, manage incidents and changes, or lead service operations in IT, fintech or shared services, the course updates you on exactly what changed in ITIL 5.
If you want to keep your ITIL credential relevant as employers move to the latest edition, the Bridge is the most efficient path. You gain current ITIL 5 knowledge, the recognised Foundation credential, and exam support that takes you from study to certified.
- Updates your ITIL credential to the current ITIL 5 edition in a single day
- Earns the ITIL 5 Foundation credential without retaking the full Foundation exam
- Keeps you employable as Vilnius IT teams adopt AI-enabled service delivery
- Deepens your command of the product and service lifecycle and ITIL Value System
- Builds practical value stream management and value co-creation skills
- Signals current, accredited ITSM knowledge to fintech and GBS employers
- Gives you a globally portable credential valued across sectors and borders
For Organizations
Group ITIL 5 Bridge training helps organisations move an entire ITSM function to the latest framework quickly. The training can be delivered to service desks, operations teams or whole IT departments across Vilnius and beyond. For organisations that want a consistent, current approach to service management, the Bridge provides a scalable, low-disruption upgrade path.
If your service teams still work to ITIL 4 while clients and auditors expect the current edition, group Bridge training closes that gap. Teams gain a shared ITIL 5 vocabulary and a standardised, up-to-date approach to delivering value.
- Transitions your whole ITSM team to ITIL 5 in one training day per person
- Standardises ITIL 5 language and practice across service teams
- Aligns IT service delivery with digital and AI-enabled ways of working
- Improves value stream visibility and cross-functional collaboration
- Keeps team credentials current for client and audit requirements
- Offers flexible live online or onsite delivery for Vilnius teams
- Builds in-house ITIL 5 capability without lengthy retraining
Next: Exam Format
ITIL V5 Foundation Exam Format in VilniusWhat to expect on exam day
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
Next: Certification Cost
ITIL V5 Foundation Bridge Certification Cost in Vilnius
ITSM Careers and Pay in Vilnius
Is the ITIL 5 Bridge Worth It?
ITIL remains the benchmark for IT service management across Vilnius, where a dense cluster of fintech firms, global business services centres and IT outsourcing employers run service operations at scale. With Lithuania hosting more than 100 GBS centres and IT pay rising sharply, professionals who hold the current ITIL 5 credential are well placed for service management, operations and leadership roles. Here is what the local market looks like for ITIL-skilled professionals right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Vilnius : Salary Insights and Trends
Hiring Companies in Vilnius
€15KMin
€24KAverage
€40KMax
Glassdoor · Manoalga.lt (Vilnius)
CognizantNTT DATATeliaWestern Union
Source: Cognizant · NTT DATA · Telia · Western Union
IT Service Demand Drivers Across Vilnius
ITIL 5 is more than a credential refresh. It keeps your service skills relevant as Vilnius IT teams adopt AI-enabled, value-driven delivery. Update your ITIL knowledge and lead the change. Start today.
Your Vilnius ITIL 5 UpgradeWhere You Stand Before and After the Bridge
Your ITIL 5 Career Transformation
Vilnius IT employers are moving to the latest ITIL edition as fintech, GBS and outsourcing teams modernise service delivery. Here is which side of that shift you want to be on.
Sources: Manoalga.lt, Glassdoor, Invest Lithuania (2025-2026).
How to Get ITIL V5 Foundation Bridge Certified in Vilnius
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Vilnius is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
Module 3: Unified Digital Product and Service Lifecycle
- Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
- Understanding how products and services are managed together in a single, integrated lifecycle
Module 4: AI Integration and AI Governance
- AI-native framework principles
- Responsible AI adoption guidance
- AI governance concepts and frameworks
- Managing AI-driven automation
- Ethical AI considerations
- Risk management for AI-enabled services
Module 5: Value Streams and Value Co-Creation
- Identifying, mapping, and managing value streams
- Enhanced value stream mapping techniques
- Improving flow, visibility, and outcomes
- Value co-creation with stakeholders
Module 6: Experience Management (New Emphasis)
- Customer experience focus
- User experience integration
- Experience-driven service delivery
- Measuring experience outcomes
- Transparency and measurable value
Module 7: Four Dimensions of Product and Service Management
- Organisations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
- How dimensions apply to digital products and services
Module 8: Digital Operating Models
- Modern organisational structures
- Digital-first business approaches
- Agile and adaptive ways of working
- Integration with Design Thinking, Agile, and DevOps
Module 9: Sustainability Integration
- Sustainability-driven service design
- Environmental responsibility in IT operations
- Long-term operational resilience
- Sustainable value creation
Module 10: Updated ITIL Practices
- Terminology updates in the 34 ITIL practices
- How practices apply in Version 5 context
- Practice alignment with unified lifecycle
Module 11: Transformation and Change
- Managing transformation in digital environments
- Organisational Change Management (OCM) integration
- Leading change in AI-enabled contexts
Module 12: Role-Aligned Guidance
- Clearer, more targeted guidance for specific roles
- Practical, actionable frameworks
- Less abstract, more dynamic models
Course Curriculum
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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Module 1: What's New in ITIL Version 5
- Overview of the evolution from ITIL 4 to Version 5
- Understanding the 40% retained, 24% modified, and 36% new content breakdown
- Key reasons for the Version 5 update
With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Skills You Will Apply After the ITIL 5 Bridge
Built Around the New ITIL 5 Content
The ITIL 5 Bridge builds on your existing ITIL 4 knowledge and focuses only on what is new and changed. By the end of the one-day programme, you can apply the latest concepts, language and lifecycle thinking in your service management role.
Spotting What Changed in ITIL 5
Understand what you will learn in the ITIL 5 Bridge by focusing on the key enhancements and structural updates introduced since ITIL 4, including which concepts are new and which are refined versions of familiar ones.
Managing Digital and AI-Enabled Services
Apply ITIL 5's stronger focus on modern digital and AI-enabled environments, and understand how growing complexity across cloud, multi-supplier and automated delivery shapes service management today.
Working with the Product and Service Lifecycle
Use the product and service lifecycle, from Discovery and Design through Build, Operation, and Delivery and Support, to structure how digital products and services are managed end to end.
Using Updated ITIL 5 Language
Gain clarity on the new, renamed and redefined terminology in ITIL 5 so you can communicate confidently and consistently with teams, partners and stakeholders adopting the framework.
Driving Enhanced Value Creation
Apply ITIL 5's enhanced value creation approach across the full stakeholder ecosystem, linking strategy to delivery and tracking measurable, outcome-focused results.
Applying ITIL 5 in Your Daily Work
Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and results in real service management situations.
Who Should Take
ITIL V5 Foundation Bridge Certification Training in Vilnius?
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
ITIL V5 Foundation Bridge Certification Training Modes
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
ITIL V5 Foundation Bridge Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
ITIL V5 Foundation Bridge Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
ITIL V5 Foundation Bridge Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.
ITIL V5 Foundation Bridge Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 390
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
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Why Choose Invensis Learning in Vilnius
Accredited, Expert-Led Training
As a trusted ITIL (Version 5) Foundation Bridge training company in Vilnius, Invensis Learning delivers focused ITIL 5 Bridge training for professionals and teams who want to update their ITIL credential to the latest edition efficiently. Our programmes combine experienced, accredited trainers, flexible live online and onsite delivery, and clear exam guidance. Whether you enrol as an individual or arrange group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and a smooth path to the ITIL 5 Foundation credential.
- Accredited ITIL training delivered by experienced, certified ITSM trainers
- Live online and onsite ITIL 5 Bridge training for Vilnius professionals
- Focused one-day format that respects busy working schedules
- Practical, scenario-led teaching of the new ITIL 5 content
- Exam guidance and PeopleCert booking support
- Dedicated learner support before, during and after training
- ISO 9001 and ISO 27001 certified training operations
- Trusted by professionals and teams across multiple industries
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ITIL (Version 5) Foundation Bridge Course Training Locations in Vilnius
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Vilnius
Radisson Blu Hotel Lietuva, 20, Konstitucijos pr., Piromontas, Šnipiškii seniūnija, Vilnius, Vilnius city municipality, Vilnius district, 09308, Lithuania
ITIL V5 Foundation Bridge Training Location in Vilnius
Grand Hotel Kempinski Vilnius, Vilnius
Corporate Bridge Training in Vilnius
Upskill Your IT Function
- Transition your whole ITSM team to ITIL 5 in one training day per person
- Customised schedules aligned with your team's availability
- Flexible delivery through onsite, live virtual or hybrid formats
- Experienced trainers with real ITSM and service management expertise
- Role-based examples relevant to fintech, GBS and IT services
- Dedicated coordination and learner support for group programmes
- Scalable delivery for teams across Vilnius and global locations
Leading Organisations
AccentureNTT DATACognizantNasdaqRevolutTelia
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Frequently Asked Questions
Here's everything you may ask...
Yes. The ITIL 5 Bridge updates your credential to the latest edition of the most widely used IT service management framework, which Vilnius fintech, GBS and IT outsourcing employers increasingly expect. It is an efficient, one-day way to stay relevant and eligible for senior service roles.
What Our Learners Say About Us
"This training was very much helpful for completing my current job profession. "
"The instructor was Pritesh and the trainning was very clear and as someone who never heard this subject before I was able to understand the topics"
"Thanks to the training, I passed the exam on the first try and was promoted to IT Service Desk Manager! The certification gave me the confidence and knowledge to excel in my new role, demonstrating my commitment to best practices."
David Miller
(4.7/5)
"The pace and learnings from the course were good, liked how the trainer went through everything and always checked if there were questions and when there were he gave thorough answers."
"Quiez sessions are very nice. I really helpful to push our career growth. Awesome trainer and his teaching style."
"The course was delivered very well by Vivek. The one 2 one format really helped."
"Ease of navigation and very knowledgeable instructor"
"Well structured training. Liked the Part which had Agile as dedicated slide and linkages later by Trainer - Mr. Pritesh Shah. With lot of Examples at each stage. "
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