Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What the ITIL 5 Foundation Bridge Updates for YouYour Fast Route from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge is the official AXELOS qualification that updates professionals who already hold ITIL 4 Foundation to the latest edition of the world's most widely adopted IT service management framework. ITIL 5 Foundation Bridge certification training in Vilnius gives you a fast, focused route to the ITIL 5 Foundation credential without repeating content you already know. Delivered as a one-day programme, the course concentrates only on what is new and changed in ITIL 5, including the product and service lifecycle, the evolved ITIL Value System, value stream management, and the framework's stronger focus on digital and AI-enabled services. On passing the 20-question PeopleCert exam, you hold the ITIL 5 Foundation credential, equivalent to taking the full Foundation exam. For ITSM professionals across Vilnius working in fintech, global business services and IT outsourcing, keeping your ITIL credential current shows employers you can lead service delivery in modern, AI-driven environments. Start your transition to ITIL 5 with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Vilnius, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What the ITIL 5 Foundation Bridge Updates for YouYour Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Vilnius, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in VilniusDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain by Bridging to ITIL 5Real Gains from Upgrading to ITIL 5

    ITIL V5 Foundation Exam Format in VilniusWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Vilnius

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Careers and Pay in VilniusIs the ITIL 5 Bridge Worth It?

    ITIL remains the benchmark for IT service management across Vilnius, where a dense cluster of fintech firms, global business services centres and IT outsourcing employers run service operations at scale. With Lithuania hosting more than 100 GBS centres and IT pay rising sharply, professionals who hold the current ITIL 5 credential are well placed for service management, operations and leadership roles. Here is what the local market looks like for ITIL-skilled professionals right now.

    IT Service Demand Drivers Across Vilnius

    ITIL 5 is more than a credential refresh. It keeps your service skills relevant as Vilnius IT teams adopt AI-enabled, value-driven delivery. Update your ITIL knowledge and lead the change. Start today.

    Your Vilnius ITIL 5 Upgrade

    Where You Stand Before and After the Bridge

    Your ITIL 5 Career Transformation

    Vilnius IT employers are moving to the latest ITIL edition as fintech, GBS and outsourcing teams modernise service delivery. Here is which side of that shift you want to be on.

    Sources: Manoalga.lt, Glassdoor, Invest Lithuania (2025-2026).

    How to Get ITIL V5 Foundation Bridge Certified in VilniusStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Vilnius is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Lithuania is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Apply After the ITIL 5 BridgeBuilt Around the New ITIL 5 Content

    The ITIL 5 Bridge builds on your existing ITIL 4 knowledge and focuses only on what is new and changed. By the end of the one-day programme, you can apply the latest concepts, language and lifecycle thinking in your service management role.

    Spotting What Changed in ITIL 5

    Understand what you will learn in the ITIL 5 Bridge by focusing on the key enhancements and structural updates introduced since ITIL 4, including which concepts are new and which are refined versions of familiar ones.

    Managing Digital and AI-Enabled Services

    Apply ITIL 5's stronger focus on modern digital and AI-enabled environments, and understand how growing complexity across cloud, multi-supplier and automated delivery shapes service management today.

    Working with the Product and Service Lifecycle

    Use the product and service lifecycle, from Discovery and Design through Build, Operation, and Delivery and Support, to structure how digital products and services are managed end to end.

    Using Updated ITIL 5 Language

    Gain clarity on the new, renamed and redefined terminology in ITIL 5 so you can communicate confidently and consistently with teams, partners and stakeholders adopting the framework.

    Driving Enhanced Value Creation

    Apply ITIL 5's enhanced value creation approach across the full stakeholder ecosystem, linking strategy to delivery and tracking measurable, outcome-focused results.

    Applying ITIL 5 in Your Daily Work

    Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and results in real service management situations.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Vilnius?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 530

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 530

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in VilniusAccredited, Expert-Led Training

    As a trusted ITIL (Version 5) Foundation Bridge training company in Vilnius, Invensis Learning delivers focused ITIL 5 Bridge training for professionals and teams who want to update their ITIL credential to the latest edition efficiently. Our programmes combine experienced, accredited trainers, flexible live online and onsite delivery, and clear exam guidance. Whether you enrol as an individual or arrange group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and a smooth path to the ITIL 5 Foundation credential.

    • Accredited ITIL training delivered by experienced, certified ITSM trainers
    • Live online and onsite ITIL 5 Bridge training for Vilnius professionals
    • Focused one-day format that respects busy working schedules
    • Practical, scenario-led teaching of the new ITIL 5 content
    • Exam guidance and PeopleCert booking support
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and teams across multiple industries

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    ITIL (Version 5) Foundation Bridge Course Training Locations in VilniusInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Vilnius

    Radisson Blu Hotel Lietuva, 20, Konstitucijos pr., Piromontas, Šnipiškii seniūnija, Vilnius, Vilnius city municipality, Vilnius district, 09308, Lithuania

    ITIL V5 Foundation Bridge Training Location in Vilnius

    Grand Hotel Kempinski Vilnius, Vilnius

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    Corporate Bridge Training in VilniusUpskill Your IT Function

    • Transition your whole ITSM team to ITIL 5 in one training day per person
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with real ITSM and service management expertise
    • Role-based examples relevant to fintech, GBS and IT services
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Vilnius and global locations

    Leading Organisations

    AccentureNTT DATACognizantNasdaqRevolutTelia

    What Our ITIL Learners Say

    A Focused, Efficient Upgrade

    "The Bridge was exactly what I needed to move from ITIL 4 to ITIL 5 without sitting through content I already knew. The trainer focused on the new lifecycle and value stream ideas, and I passed the PeopleCert exam the same week."

    Tomas Kazlauskas

    IT Service Desk Team Lead

    0/0

    Relevant to Real Service Work

    "I work in incident and problem management, and the updated ITIL 5 language around digital and AI-enabled services is already useful day to day. The one-day format fit easily around my schedule in Vilnius."

    Greta Petraityte

    Incident Manager

    0/0

    Cleared up What Changed

    "Clear teaching of what actually changed in ITIL 5 versus ITIL 4. The product and service lifecycle finally clicked for me, and the exam guidance made booking through PeopleCert straightforward."

    Lukas Morkunas

    IT Operations Specialist

    0/0

    Whole Team Upgraded Fast

    "We needed to move an entire service team to the latest ITIL edition without taking everyone out for days. The group Bridge sessions did it in one day per person, and the content was tailored to our shared services environment."

    Ruta Vaitkute

    IT Learning and Development Manager, Global Business Services

    0/0

    Kept Our Team Credentials Current

    "Standardising on ITIL 5 across our service teams was important for client and audit expectations. Invensis Learning delivered flexible onsite training and kept our credentials current with minimal disruption."

    Mantas Jankauskas

    Head of IT Service Management, Fintech

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The ITIL 5 Bridge updates your credential to the latest edition of the most widely used IT service management framework, which Vilnius fintech, GBS and IT outsourcing employers increasingly expect. It is an efficient, one-day way to stay relevant and eligible for senior service roles.

    General

    Is the ITIL 5 Foundation Bridge worth it for ITSM professionals in Vilnius?

    Yes. The ITIL 5 Bridge updates your credential to the latest edition of the most widely used IT service management framework, which Vilnius fintech, GBS and IT outsourcing employers increasingly expect. It is an efficient, one-day way to stay relevant and eligible for senior service roles.

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL (Version 5) Foundation Bridge is the official AXELOS qualification that takes ITIL 4 Foundation holders to ITIL 5. It focuses only on what is new and changed, and on passing the PeopleCert exam you earn the ITIL 5 Foundation credential.

    Who should take the ITIL 5 Bridge course?

    It is designed for professionals who already hold ITIL 4 Foundation and want to update to ITIL 5, including service desk leads, incident and change managers, IT operations staff, ITSM consultants and trainers who need a current credential.

    Do I need ITIL 4 Foundation before the Bridge?

    Yes. ITIL 4 Foundation is the prerequisite for the Bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course and exam instead.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential is valid for three years. To keep it current you renew within each three-year cycle, typically by earning 60 CPD points or by passing a higher ITIL 5 qualification. Confirm the latest renewal terms with PeopleCert.

    Pricing

    How much does ITIL 5 Bridge training cost in Vilnius?

    Training is usually offered as a combined one-day course and exam package, with pricing that varies by format and group size. Local pricing in euros is available on request. Talk to a learning advisor for a quote tailored to you or your team.

    What is included in the course fee?

    The fee typically includes accredited ITIL courseware, instructor-led training, practice materials, exam guidance and learner support. Confirm exactly what is included for your chosen format when you request a quote.

    Is the PeopleCert exam fee part of the training price?

    It depends on the package. Many learners take a combined training and exam bundle, while others pay the exam separately to PeopleCert. PeopleCert pricing varies by region and channel, so confirm current fees before booking.

    Do you offer group or corporate pricing for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations teams and full IT departments. Ask about corporate or group pricing for your Vilnius team.

    What payment options are available?

    We accept major cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book with 20 multiple-choice questions to complete in 30 minutes. It is delivered by PeopleCert, either online proctored through OnVUE or at an authorised test centre.

    What is the passing score for the ITIL 5 Bridge exam?

    You need to answer 65% correctly, which is 13 of the 20 questions. The Bridge tests only what is new and changed in ITIL 5, so existing ITIL 4 content is assumed and not re-examined.

    How is the ITIL 5 Bridge exam delivered?

    PeopleCert offers the exam online proctored through the OnVUE system, available 24/7, or in person at authorised test centres. You can choose whichever option is more convenient.

    What credential do I get if I pass?

    On passing the Bridge exam you hold the ITIL 5 Foundation credential, which is equivalent to taking and passing the full ITIL 5 Foundation exam. It also opens access to higher ITIL 5 qualifications.

    What if I do not pass on the first attempt?

    You can resit the exam through PeopleCert; resit fees and policies are set by PeopleCert. Our trainers provide exam guidance and preparation tips to help you feel ready before you book. Talk to an advisor for support.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The course covers five areas: the key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    What is new in ITIL 5 compared with ITIL 4?

    ITIL 5 introduces the product and service lifecycle, an evolved ITIL Value System, dedicated value stream management, a stronger focus on digital and AI-enabled services, and updated value co-creation and terminology. The Bridge focuses on exactly these changes.

    Will I get learning materials and practice resources?

    Yes. You receive accredited ITIL courseware aligned to the current ITIL 5 syllabus, along with practice activities and exam guidance to help you prepare for the PeopleCert exam.

    Is the courseware aligned with the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the official ITIL Foundation Bridge Version 5 syllabus published by PeopleCert and AXELOS, so you learn the current concepts and terminology.

    How long is the training?

    The Bridge is a one-day programme. Because it covers only what is new and changed in ITIL 5, it is a fast, efficient way to update your knowledge and credential.

    Enrollment

    How do I enrol in the ITIL 5 Bridge course in Vilnius?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to courseware and joining details. See upcoming batches or talk to an advisor to get started.

    What training formats are available?

    We offer live online (live virtual) instructor-led training and onsite classroom training, plus customised corporate group sessions, so you can pick the format that fits your schedule and team.

    How soon can I start?

    New batches run regularly for individuals and teams. Check the upcoming schedules for the next available dates, or contact us to arrange a session that suits your timeline.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch where needed. Contact our support team to arrange a change to your enrolment.

    Can you train my whole team onsite in Vilnius?

    Yes. We deliver onsite and live virtual group training tailored to your team's environment and schedule, ideal for transitioning a full service function to ITIL 5. Ask about corporate training for your team.