Quality Function Deployment Training in Philippines

Design Around the Customer

Learn to translate the Voice of the Customer into clear design and engineering targets using QFD and the House of Quality. This instructor-led programme suits product designers, quality engineers and process teams across the Philippines who want customer-driven design skills they can apply at work from day one, guided by the expert trainers at Invensis Learning, a trusted Quality Function Deployment training company.

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Hours

17K+ already enrolled

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Want to Train Your Team?

Master QFD and Lead Customer-Driven Design in Philippines

Starts from

PHP 24100

Build Customer-Driven Design Skills with QFDFrom Voice of the Customer to Engineering Targets

Quality Function Deployment (QFD) is a structured, customer-driven methodology that translates the Voice of the Customer into specific technical and engineering characteristics at every stage of product and service development. Quality Function Deployment Training in the Philippines gives you the practical skills to capture customer requirements, build and interpret the House of Quality matrix, and cascade those requirements into design, parts, process and production decisions.

Developed in Japan by Yoji Akao and Shigeru Mizuno and first applied at Kobe Shipyard, QFD is now a standard planning tool across manufacturing, automotive, electronics, healthcare, software and service design. This one-day programme introduces the methodology from first principles, so product designers, quality engineers, product managers and Six Sigma practitioners can start applying it immediately.

Delivered in live online, classroom and corporate formats, the training is hands-on throughout, and you build a real House of Quality during the session. If you want design decisions that are genuinely anchored to what customers need, start your QFD journey with Invensis Learning.

Key Highlightsof the Quality Function Deployment Training Course

End-to-End Skill Development

Structured Quality Function Deployment training in the Philippines designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

Structured Courseware and Learning Resources

Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

Flexible Learning Support in Philippines

Flexible training formats available for individual learners and corporate teams in the Philippines
Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
Additional revision, refresher, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the Philippines
Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

Practice, Assessment, and Completion Support

Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
Earn a course completion certificate after successfully meeting the training requirements

Career and Workplace Application

Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the Philippines
Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across Philippines industries
Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

Quality Function Deployment Training Eligibility in the PhilippinesWho Can Enroll?

No prior QFD experience is required to enroll; the course is open to all working professionals in the Philippines
Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory
Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training
Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly
Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the Philippines will benefit from this program

Why QFD Skills Are Worth ItValue You Can Apply at Work

For Individuals

QFD training helps you move from intuition-led design to a structured, customer-driven approach. You learn to capture what customers really need, translate it into engineering characteristics, and make design priorities visible to the whole team. Whether you work in electronics, automotive, consumer goods, healthcare or software, these skills apply directly to your next product or service project.

If you want design decisions that are traceable back to customer requirements, QFD is one of the most practical skills you can add. You gain the tools to run a House of Quality workshop, resolve trade-offs early, and connect delivery to genuine customer value.

Capture the Voice of the Customer and turn it into measurable design targets
Build and interpret the House of Quality matrix with confidence
Cut costly late-stage design changes by resolving conflicts early
Prioritise design effort on the features customers value most
Apply QFD within Design for Six Sigma and DMAIC projects
Strengthen your profile for product design, quality and NPD roles
Gain a practical, cross-industry skill you can use from day one
Earn a course completion certificate from Invensis Learning

For Organizations

QFD group training helps organisations design quality in from the start rather than inspecting it in later. Teams learn a shared method for translating customer requirements into design, engineering and process decisions. For manufacturers and product teams under pressure to launch faster and reduce rework, this training provides a practical, scalable capability.

If your teams struggle to keep the customer at the centre of design, QFD group training creates a common language across marketing, engineering, quality and manufacturing. Everyone works from the same customer priorities, reducing conflict and late change.

Aligns product and service design around real customer requirements
Reduces rework, warranty cost and time to market
Creates a shared, cross-functional design language across teams
Builds traceability from customer need to production control
Strengthens APQP, DFSS and quality planning capability
Delivered onsite or live online around your team's schedule
Tailored to your own products during hands-on exercises
Builds in-house design quality expertise that stays with your teams

Where QFD Skills Lead in the PhilippinesRoles, Sectors and Demand

QFD skills are valued wherever Philippine employers translate customer needs into products, from semiconductor and electronics manufacturing to automotive, consumer goods and healthcare. As the country's export-led factories scale new product introduction and adopt Design for Six Sigma, professionals with Quality Function Deployment training who can run the House of Quality and connect customer requirements to design targets stand out. Here is what the market looks like now.

PHP 857K

Product design engineer average pay, Philippines

per year, ERI SalaryExpert 2026

PHP 770K

Manufacturing engineer average pay, Philippines

per year, ERI SalaryExpert 2026

$7.21B

Philippine semiconductor market, 2026

largest export sector, Mordor Intelligence

12.1%

Semiconductor sector CAGR, 2026 to 2035

forecast, Expert Market Research

SECTORS HIRING

—Semiconductor Assembly, Test and Packaging (OSAT)
—Electronics and EMS Manufacturing
—Automotive and EV Components
—Consumer Goods and Food Manufacturing
—Healthcare and Medical Devices
—Software and IT-BPM Services

GROWTH TRENDS

—Semiconductors, the country's largest export sector, expanding into 2026
—EV and automotive electronics lifting demand for design quality
—PEZA-registered manufacturers scaling new product introduction
—Rising need for customer-driven design in electronics and consumer goods
—Six Sigma and DFSS adoption pulling QFD into improvement projects
—Skilled engineering workforce supporting global OEM back-end work

Sources: ERI SalaryExpert, PayScale, Glassdoor (Philippines) 2026; Mordor Intelligence, Expert Market Research, OECD (semiconductor sector).

Designation

Quality Function Deployment Professionals in Philippines : Salary Insights and Trends

Hiring Companies in Philippines

PHP300K

Min

PHP480K

Average

PHP700K

Max

Indeed · PayScale (Philippines) 2026

Integrated Micro-ElectronicsAmkor TechnologyROHMIonics

Source: Integrated Micro-Electronics · Amkor · ROHM · Ionics

Design Gaps QFD Helps Philippine Manufacturers Close

Costly Late Design Changes

Philippine electronics and EMS manufacturers lose margin when design flaws surface in prototypes or production. QFD makes trade-offs visible early, cutting expensive redesign and rework.

QFD catches design conflicts early

Voice of the Customer Lost in Handoff

Customer requirements often blur between marketing and engineering. The House of Quality keeps the Voice of the Customer visible and traceable all the way to engineering targets.

QFD keeps customer needs traceable

New Product Introduction at Speed

PEZA-registered exporters ramp new products fast to meet global demand. QFD gives teams a structured way to turn customer requirements into design and process specifications without losing quality.

QFD structures customer-to-spec translation

Design Quality for EV and Semiconductors

Rising EV content and tighter standards raise the bar for design quality. QFD links customer and regulatory requirements to measurable engineering characteristics across complex products.

QFD links customer and regulatory needs to targets

Bridging QFD into Six Sigma Projects

As Filipino manufacturers adopt Design for Six Sigma and DMAIC, teams need to translate the Voice of the Customer into CTQs. QFD is the structured tool that makes that translation reliable.

QFD supports DFSS and DMAIC work

Cross-Functional Alignment

Siloed marketing, design, quality and manufacturing functions cause conflict and rework. A House of Quality built by a cross-functional team aligns everyone around shared customer priorities.

QFD aligns teams around the customer

Sources: OECD, Mordor Intelligence (Philippine semiconductor sector); Statista, PEZA and BOI (electronics manufacturing) 2026.

QFD is a practical, cross-industry skill that helps teams design what customers actually need. Learn to run the House of Quality and connect delivery to real customer value. Start your QFD journey today.

Your Philippines Career Transformation

From Intuition-Led Design to Customer-Driven Design

The Shift QFD Skills Make

The Philippine manufacturing and product market is expanding with semiconductors, electronics and EV components, and employers increasingly want teams who design quality in from the start. Here is which side of that line you want to be on.

Today

Limited to project-level quality tasks with few design tools

After Training

Ready for product design, quality and NPD roles across Philippine manufacturing

Today

Fewer structured tools to bring to Six Sigma projects

After Training

Able to run QFD in DFSS and DMAIC work, a skill employers value

Today

Design quality skills that are hard to evidence to employers

After Training

A course completion certificate and a real House of Quality you built

You master QFD

Before

Customer needs get lost between marketing and engineering

Now you have

A structured way to translate the Voice of the Customer into design targets

Before

Design decisions rely on opinion and assumption

Now you have

A House of Quality that makes design priorities and trade-offs visible

Before

Design conflicts surface late, in expensive prototypes

Now you have

Early detection of conflicts through the correlation roof

Before

QFD is a term you have heard but never applied

Now you have

A practical, cross-industry skill you can apply from day one

"In customer-driven industries, the winners are the teams that design what customers actually need, not what they assume they want."

Join 50,000+ professionals who trained with Invensis Learning and put it into practice.

Sources: ERI SalaryExpert, PayScale, Glassdoor (Philippines) 2026.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Module 2: Pre-Planning a QFD Project

Defining project scope, objectives, and completion criteria for a QFD initiative
Assembling the cross-functional QFD team and assigning roles and responsibilities
Gathering Voice of the Market data and establishing documentation requirements

Module 3: Voice of the Customer

Understanding the three quality levels from the Kano Model: basic, performance, and excitement
Methods for collecting customer information including interviews, surveys, and observation
Translating raw customer input into structured, actionable customer requirement statements

Module 4: Needs vs. Features

Distinguishing between what customers need and how products or processes can deliver those needs
Understanding abstraction levels and how to move from customer language to technical descriptors
Translating customer needs into measurable performance characteristics for the QFD matrix

Module 5: Calculating a QFD Matrix

Understanding the whats versus hows framework and its role in QFD matrix structure
Building the relationship matrix and applying weighting scales to prioritize design requirements
Completing Phase I QFD calculations to generate a ranked set of technical design targets

Module 6: Rooms in the House of Quality

Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
Building each room of the House of Quality step by step and understanding its role
Evaluating and interpreting completed House of Quality matrices for design decision-making

Module 7: Beyond the House of Quality

Applying the Phase II product design matrix to translate technical requirements into component characteristics
Building Phase III process design matrices and Phase IV production planning matrices
Connecting the four-phase QFD cascade to ensure design intent flows through to production

Module 8: Affinity Diagrams

Creating affinity diagrams to organise large volumes of customer requirements into logical groups
Facilitating team-based affinity sessions to build shared understanding of customer needs
Using affinity diagrams as input to the QFD matrix planning process

Module 9: Tree Diagrams

Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
Using tree diagrams to connect customer needs to measurable technical attributes
Integrating tree diagrams with the QFD matrix to improve requirement traceability

Module 10: Cause-and-Effect Diagrams

Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

Module 11: Flowcharts

Creating process flowcharts to document and visualize product development and quality workflows
Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
Integrating flowcharts with QFD planning to align process steps with customer requirements

Course Curriculumof the Quality Function Deployment Training

The online Quality Function Deployment training course curriculum in the Philippines is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

100% Secure and Safe download

Skills You Will Build in This QFD ProgrammeFrom Voice of the Customer to Production Control

This QFD training builds practical, hands-on capability across the full methodology, from capturing customer requirements to cascading them into production controls. By the end of the one-day programme you can build and interpret a House of Quality on your own products.

Capturing the Voice of the Customer

Skills covered in QFD training start with capturing and structuring the Voice of the Customer. You learn to gather customer requirements through interviews, surveys and observation, organise them with affinity diagrams, and classify them using the Kano model into must-be, performance and delighter needs.

Building the House of Quality

Construct all six rooms of the House of Quality, from customer requirements and engineering characteristics to the relationship matrix, correlation roof, competitive benchmarking and engineering targets, using realistic product and service examples.

Prioritising with the Relationship Matrix

Calculate absolute and relative technical importance from the relationship matrix so you can focus design effort on the vital few engineering characteristics that drive the most customer satisfaction.

Resolving Design Conflicts

Read the correlation roof to spot design trade-offs and hot spots before they appear in expensive prototypes, and make evidence-based decisions where improving one characteristic works against another.

Cascading QFD Through Four Phases

Cascade customer requirements through product planning, parts deployment, process planning and production planning, building full traceability from a customer need all the way to a production control.

Applying QFD in DFSS, DMAIC and Services

Apply QFD in the Design for Six Sigma Measure phase and the DMAIC Define phase, and extend the House of Quality to service, healthcare and software design where customer requirements must be translated into delivery specifications.

Who Should TakeQuality Function Deployment Training in Philippines?

R&D Personnel

Project Managers

Service Team Leaders

Design and Process Engineers

Manufacturing Engineers and Managers

Quality Personnel and Consultants

Marketing and Sales Professionals

Product Development Personnel

Who Can Take This Certification Training

Quality Function Deployment Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

Quality Function Deployment Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

PHP 24100

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Quality Function Deployment Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Quality Function Deployment Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

Quality Function Deployment Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Quality Function Deployment Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

PHP 24100

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Choose Invensis Learning for QFD in the PhilippinesPractical, Instructor-Led, Trusted

As a trusted Quality Function Deployment training company, Invensis Learning delivers structured, practical QFD training for individual professionals and organisations that want to design quality in from the start. Our programmes combine experienced trainers, flexible delivery formats, organised courseware and learner-focused support. As an ISO 9001:2015 certified and ISO 27001:2022 certified training provider with delivery across 100+ countries, we focus on real-world application. Whether you enrol as an individual or plan a corporate session for your team, you gain hands-on House of Quality practice and a professional learning experience built around measurable outcomes.

Experienced, practitioner trainers with real quality and product development expertise
ISO 9001:2015 certified training provider with global delivery
Live online, classroom and onsite corporate formats to fit your schedule
Hands-on House of Quality exercises on real products, not just theory
Course completion certificate from Invensis Learning
Dedicated learner support before, during and after training
Flexible scheduling for individuals and teams across the Philippines
Trusted by professionals and organisations in 100+ countries

100+

Countries Served

ISO 9001

Quality Management

200K+

Professionals Trained

12M+

Hours of Training Delivered

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Quality Function Deployment Training Locations in PhilippinesAll our classroom training is now available online at your convenience

Quality Function Deployment in Philippines

Makati Shangri-La, Ayala Avenue, San Lorenzo, District I, Makati, Southern Manila District, Metro Manila, 1226, Philippines

Quality Function Deployment in Philippines

Conrad Manila, Seaside Boulevard, Barangay 76, Zone 10, District 1, Pasay, Southern Manila District, Metro Manila, 1300, Philippines

Corporate QFD Training in the PhilippinesCustomer-Driven Teams

Tailored House of Quality workshops using your own products and services
Delivered onsite or live online around your team's schedule
Aligns product design, engineering, quality and marketing around the customer
Cuts rework and speeds new product introduction
Experienced trainers with manufacturing and product development expertise
Consistent QFD practice across departments and sites
Progress tracking and dedicated coordination for group training

What Our Learners Say

QFD I Could Use the Very Next Week

"The House of Quality exercises finally made QFD click for me. I now run Voice of the Customer sessions and translate them into real engineering targets on our electronics products. The trainer used practical examples that matched my day-to-day work."

Mark Delos Santos

Quality Engineer, Electronics Manufacturing

0/0

Spotting Design Conflicts Early

"As a product design engineer, the correlation roof was the highlight. I can now spot design conflicts early instead of discovering them in prototypes. The one-day format was intense but very hands-on and worth it."

Andrea Reyes

Product Design Engineer

0/0

A Strong Addition to Six Sigma

"I took this to strengthen my Six Sigma work, and QFD fits neatly into the Define and Measure phases. The affinity diagram and Kano model sections were practical and easy to apply to our improvement projects."

Joshua Ramos

Process Improvement Engineer

0/0

Real Alignment Across the Team

"We ran this as an onsite session for our new product introduction team. Building a House of Quality on one of our own products created immediate alignment between design, quality and manufacturing. Coordination and delivery were excellent."

Katrina Lim

Learning and Development Manager, Semiconductor Sector

0/0

Fewer Late Changes, Better Design Quality

"Invensis Learning tailored the training to our automotive components context. Our engineers now use QFD to link customer and regulatory requirements to measurable targets. It has already reduced late design changes on two programmes."

Ramon Aquino

Head of Quality, Automotive Components

0/0

4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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Frequently Asked QuestionsHere's everything you may ask...

QFD training is a practical, one-day programme that teaches you how to translate the Voice of the Customer into design and engineering decisions using the House of Quality. It covers capturing customer requirements, building and interpreting the House of Quality matrix, and cascading requirements through product, parts, process and production planning.

General

What is Quality Function Deployment (QFD) training?

Is QFD training worth it for professionals in the Philippines?

Yes. QFD is a cross-industry skill valued across the Philippines' semiconductor, electronics, automotive, consumer goods and healthcare sectors, where teams must design quality in from the start. It equips product designers, quality engineers and Six Sigma practitioners to connect customer needs to measurable design targets.

Who should attend the QFD training?

The training suits product designers and design engineers, quality engineers, product managers, marketing and R&D professionals, NPD project managers, and Six Sigma Green Belt and Black Belt practitioners. Anyone who translates customer requirements into product or service specifications will benefit.

Do I need prior experience to take QFD training?

No. There are no prerequisites. The course introduces QFD and the House of Quality from first principles, so beginners can follow it, while familiarity with product development or quality concepts is a helpful bonus rather than a requirement.

What is the House of Quality?

The House of Quality is the central QFD planning matrix. It links customer requirements to measurable engineering characteristics, shows the strength of each relationship, flags design conflicts in the correlation roof, benchmarks against competitors, and sets engineering targets anchored to customer priorities.

Pricing

How much does QFD training cost in the Philippines?

Pricing varies by delivery mode, whether you enrol as an individual or a group, and by schedule. For current fees for live online, classroom or corporate QFD training in the Philippines, request a quote and a learning advisor will share the options that fit you.

What is included in the QFD course fee?

The fee typically includes instructor-led training across all six QFD modules, hands-on House of Quality exercises, course materials and templates, learner support, and a course completion certificate from Invensis Learning. Ask about group pricing for teams.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for product, quality and manufacturing teams. Contact us for a tailored quote for your organisation in the Philippines.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Is the QFD training good value for money?

Yes. In one day you gain a practical, cross-industry skill that reduces rework and late design changes, which often pays back quickly on a single product project. You also keep the House of Quality templates and methods for future work. Request a quote to see current options.

Assessment

Is there an exam for the QFD training?

No. QFD training is a non-certification course with no examination. Learning is reinforced through hands-on House of Quality construction exercises, case study examples and team discussion during the one-day programme.

Do I get a certificate after the QFD training?

Yes. You receive a course completion certificate from Invensis Learning after completing the programme. This is a record of completion rather than a formal certification, as QFD has no external awarding body.

How is learning assessed during the course?

There is no formal assessment. Instead, you apply the concepts directly through guided exercises, building and interpreting a House of Quality, classifying requirements with the Kano model, and calculating column importance during the session.

Will I be able to apply QFD at work straight away?

Yes. The training is hands-on throughout, so you build a real House of Quality during the session. You leave able to facilitate Voice of the Customer workshops, construct QFD matrices, and integrate QFD into DFSS and DMAIC projects.

Is QFD a recognised methodology I can rely on?

Yes. QFD was developed in Japan by Yoji Akao and Shigeru Mizuno and is a long-established, widely used planning methodology across manufacturing, automotive, electronics, healthcare and software. The skills you learn are stable and do not expire, so they stay useful throughout your career.

Course Content

What topics are covered in the QFD training?

The course covers QFD foundations and the business case, Voice of the Customer capture, the affinity diagram and Kano model, full House of Quality construction across six rooms, interpreting the matrix, four-phase QFD cascading, and QFD in DFSS, DMAIC and service design.

How long is the QFD training?

The programme runs for one day, delivered as a full-day intensive of eight hours or as two extended half-day sessions. It covers all six QFD modules with hands-on House of Quality exercises throughout.

Does QFD apply to services and software, not just manufacturing?

Yes. While QFD originated in manufacturing, the course covers its use in services such as healthcare and financial services, and in software design. The House of Quality applies wherever customer requirements must be translated into design or delivery specifications.

What materials and resources are provided?

You receive structured course materials, House of Quality templates, realistic product and service examples, and hands-on exercises. These help you apply the methodology to your own products after the training.

How does QFD fit with Six Sigma?

QFD is a core tool in Design for Six Sigma, used in the DMADV Measure phase to translate the Voice of the Customer into CTQs, and in the DMAIC Define phase for VOC translation. The course shows exactly how to use it in both.

Enrollment

How do I enrol in the QFD course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, course materials and learning resources. A learning advisor can help you pick a batch.

What training formats are available?

We offer live online (live virtual) instructor-led training, classroom training, and customised corporate onsite training. This lets professionals and teams across the Philippines choose the format that fits their schedule.

How soon can I start the QFD training?

New batches run regularly across live online and classroom formats, and corporate sessions are scheduled around your team's availability. See upcoming schedules or talk to a learning advisor to book the next convenient date.

Can I book QFD training for my whole team?

Yes. Corporate group training is available onsite or live online, tailored to your own products so your team builds a House of Quality on a real project. Ask about corporate and group pricing for your organisation.

What is the reschedule or cancellation policy?

Rescheduling and cancellations are handled per our published policy, and selected plans offer flexible options to move to another batch. Reach out to our team for the details that apply to your enrolment.

Quality Function Deployment Training in Philippines

Build Customer-Driven Design Skills with QFDFrom Voice of the Customer to Engineering Targets

Build Customer-Driven Design Skills with QFDFrom Voice of the Customer to Engineering Targets

Key Highlightsof the Quality Function Deployment Training Course

Quality Function Deployment Training Eligibility in the PhilippinesWho Can Enroll?

Why QFD Skills Are Worth ItValue You Can Apply at Work

Where QFD Skills Lead in the PhilippinesRoles, Sectors and Demand

SECTORS HIRING

GROWTH TRENDS

Design Gaps QFD Helps Philippine Manufacturers Close

Costly Late Design Changes

Voice of the Customer Lost in Handoff

New Product Introduction at Speed

Design Quality for EV and Semiconductors

Bridging QFD into Six Sigma Projects

Cross-Functional Alignment

From Intuition-Led Design to Customer-Driven Design

The Shift QFD Skills Make

Module 1: QFD Introduction

Module 2: Pre-Planning a QFD Project

Module 3: Voice of the Customer

Module 4: Needs vs. Features

Module 5: Calculating a QFD Matrix

Module 6: Rooms in the House of Quality

Module 7: Beyond the House of Quality

Module 8: Affinity Diagrams

Module 9: Tree Diagrams

Module 10: Cause-and-Effect Diagrams

Module 11: Flowcharts

Course Curriculumof the Quality Function Deployment Training

Module 1: QFD Introduction

Skills You Will Build in This QFD ProgrammeFrom Voice of the Customer to Production Control

Capturing the Voice of the Customer

Building the House of Quality

Prioritising with the Relationship Matrix

Resolving Design Conflicts

Cascading QFD Through Four Phases

Applying QFD in DFSS, DMAIC and Services

Who Should TakeQuality Function Deployment Training in Philippines?

Quality Function Deployment Training Modesfor Professionals and Teams

Quality Function Deployment Live Virtual Training

Quality Function Deployment Classroom Training

Quality Function Deployment Corporate Group Training

Quality Function Deployment Focused 1-to-1 Training

Quality Function Deployment Live Virtual Training

Why Choose Invensis Learning for QFD in the PhilippinesPractical, Instructor-Led, Trusted

Quality Function Deployment Training Locations in PhilippinesAll our classroom training is now available online at your convenience

Corporate QFD Training in the PhilippinesCustomer-Driven Teams

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