Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?Your Route into Multi-Supplier ITSM

    The EXIN SIAM Foundation (SIAM-F) certification validates your knowledge of Service Integration and Management, the discipline of governing multiple IT service providers as a single, coordinated ecosystem. It is the entry-level credential in the EXIN SIAM scheme and needs no prior experience to begin. Awarded by EXIN and based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, the certification proves you understand SIAM structures, roles, processes, practices and governance. You prepare for a 40-question, 60-minute closed-book exam with a 65% pass mark. Across the Philippines, where IT-BPM firms, global capability centres and banks run services through many suppliers at once, SIAM Foundation gives service management professionals a recognised way to prove multi-supplier governance skills. Start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Philippines, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Route into Multi-Supplier ITSM

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Philippines, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in PhilippinesDo You Qualify for the SIAM Foundation Exam?

    What SIAM Foundation Training Gives YouValue for Your Career and Your Team

    SIAM Foundation Exam Format in PhilippinesWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Philippines

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Foundation Careers in the PhilippinesRoles, Sectors and Demand

    SIAM Foundation has become a practical marker of multi-supplier IT capability across the Philippines, valued by IT-BPM firms, global capability centres, banks and telecoms that run services through many providers at once. As enterprises adopt multi-hub sourcing and mature their service operations, professionals who can integrate and govern suppliers are in demand. Roles range from IT service management analyst to service delivery and service integration manager, and here is what the market is telling us right now.

    Why SIAM Skills Are in Demand Across the Philippines

    SIAM Foundation is more than a credential. It is a career edge for professionals who integrate services across suppliers. Join those leading multi-supplier governance in the Philippines. Start your journey today.

    Your Philippines Career Transformation

    From Delivery Support to Service Integration

    The Shift SIAM Foundation Delivers

    The Philippine IT-BPM and GCC market is expanding fast, and employers increasingly separate professionals who can integrate multi-supplier services from those who cannot. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert, Glassdoor (Philippines) 2026.

    How to Get SIAM Foundation Certified in PhilippinesStep-by-Step Certification Process

    The SIAM Foundation certification path in Philippines is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    Skills You Will Build in SIAM Foundation TrainingCapabilities You Can Apply at Work

    SIAM Foundation training teaches you to coordinate and govern IT services delivered by multiple suppliers. By the end, you can describe SIAM structures, roles, processes and governance, and explain how SIAM works alongside ITIL, COBIT, Agile and DevOps.

    Understand Core SIAM Concepts

    SIAM Foundation training starts by teaching what Service Integration and Management is and why it exists. You will learn the SIAM ecosystem, the three-layer model, the core principles and the benefits of managing multiple providers as one coordinated service.

    Map SIAM Roles and Responsibilities

    Learn the roles across the customer, service integrator and service provider layers, including the SIAM Manager, Service Owner, Process Owner and Supplier Relationship Manager, and how governance boards make decisions across organisational boundaries.

    Integrate Processes Across Providers

    Build the ability to coordinate incident, problem, change and service level management when several suppliers deliver one end-to-end service, so issues are resolved and SLAs are met without gaps between providers.

    Apply SIAM Practices and Governance

    Understand the collaboration, tooling and data integration, performance management and assurance practices that a service integrator uses to govern suppliers and keep end-to-end service quality high.

    Plan the SIAM Implementation Roadmap

    Follow the SIAM journey through Discovery and Strategy, Plan and Build, Implement, and Run and Improve, and weigh the internal, external, hybrid and lead-supplier integrator sourcing options.

    Align SIAM with ITIL and Agile

    See how SIAM complements ITIL, COBIT, ISO/IEC 20000, Agile and DevOps, so you can position SIAM governance alongside the frameworks your organisation already uses.

    Who Should TakeSIAM Certification Training in Philippines?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PHP 72900

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Philippines seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PHP 72900

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Train with Invensis LearningAccredited, Practical and Built for Working Professionals

    As a trusted SIAM Foundation training company in the Philippines, Invensis Learning delivers structured SIAM Foundation training for professionals and organisations that want to build multi-supplier governance capability and prepare for the EXIN SIAM Foundation exam. Our programmes combine experienced ITSM trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • EXIN Accredited Training Provider delivering official SIAM Foundation courseware
    • Experienced ITSM trainers with real multi-supplier delivery backgrounds
    • Live online and classroom formats to fit Philippine working schedules
    • ISO 9001:2015 quality-certified training delivery
    • ISO 27001:2022 information-security-certified operations
    • Full exam-preparation support with practice questions and mock tests
    • Dedicated learner support before, during and after training
    • Trusted by professionals and teams across more than 100 countries

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in PhilippinesInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Philippines

    Makati Shangri-La, Ayala Avenue, San Lorenzo, District I, Makati, Southern Manila District, Metro Manila, 1226, Philippines

    SIAM Foundation Training Location in Philippines

    Conrad Manila, Seaside Boulevard, Barangay 76, Zone 10, District 1, Pasay, Southern Manila District, Metro Manila, 1300, Philippines

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    SIAM Foundation Corporate TrainingFor Philippine Teams

    • Suitable for small, medium and large service management teams
    • Customised schedules aligned with your team's availability
    • Onsite, live virtual and hybrid delivery across the Philippines
    • Trainers with real multi-supplier and ITSM governance experience
    • Role-based SIAM examples drawn from GCC and outsourcing settings
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams in Manila, Cebu, Clark and beyond

    Leading Organisations

    AccentureIBMDXC TechnologyConcentrixFujitsuManulife

    What Our Learners Say

    SIAM Concepts Finally Made Sense

    "The training made the SIAM ecosystem finally click for me. I now understand how the service integrator ties our providers together, and the mock questions got me ready for the exam on the first try."

    Maria Santos

    IT Service Management Analyst

    0/0

    The Multi-Supplier Piece I Was Missing

    "Coming from an ITIL background, SIAM Foundation gave me the missing piece on governing multiple suppliers. The trainer used real multi-vendor examples that mirror what we deal with every day."

    Miguel Reyes

    IT Project Manager

    0/0

    Practical and Easy to Follow

    "Clear, well-paced sessions and practical explanations of incident and change coordination across providers. The live online format worked well around my shift schedule."

    Angelica Cruz

    Service Desk Team Lead

    0/0

    A Shared Language for Our Providers

    "We trained our service management team ahead of a multi-vendor transition. The shared SIAM language cut down the finger-pointing between our providers almost immediately."

    Rowena Bautista

    Service Management Lead, IT-BPM Sector

    0/0

    Tailored Delivery for Our Team

    "Invensis Learning tailored the programme to our shared-services setup and delivered onsite for the whole team. Our people now govern suppliers with far more consistency."

    Daniel Tan

    Head of Service Delivery, Shared Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    EXIN SIAM Foundation is the entry-level credential that validates your knowledge of Service Integration and Management, the practice of governing multiple IT service providers as one coordinated ecosystem. It covers SIAM concepts, structures, roles, processes and governance, and is the first level in the EXIN SIAM scheme.

    General

    What is the EXIN SIAM Foundation certification?

    EXIN SIAM Foundation is the entry-level credential that validates your knowledge of Service Integration and Management, the practice of governing multiple IT service providers as one coordinated ecosystem. It covers SIAM concepts, structures, roles, processes and governance, and is the first level in the EXIN SIAM scheme.

    Who should take SIAM Foundation training in the Philippines?

    It suits IT service management professionals who work with or within multi-supplier environments, such as service desk, incident, problem and change managers, service owners and vendor managers. It is a strong fit for people in IT-BPM firms, global capability centres and shared-services teams across the Philippines.

    Is the SIAM Foundation certification worth it for my career?

    Yes. SIAM Foundation proves you can govern services delivered by multiple suppliers, a skill in growing demand as Philippine enterprises adopt multi-hub sourcing. It supports roles from service management analyst to service delivery and integration manager, where salaries reach around ₱1.12M a year. Talk to a learning advisor to plan your path.

    Do I need any prerequisites for SIAM Foundation?

    No. EXIN SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic IT service management concepts, such as from ITIL Foundation, is helpful but not required.

    How long is the SIAM Foundation certification valid?

    The SIAM Foundation certification is valid for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement.

    Pricing

    How much does SIAM Foundation training cost in the Philippines?

    Training fees are available on request and depend on the format you choose and whether the EXIN exam is bundled. The fee typically covers courseware, practice questions and exam preparation. Request a quote for current pricing in Philippine peso.

    Is the EXIN exam fee included in the training price?

    It depends on the package. EXIN prices the exam separately, and it varies by region and purchasing channel, so it may be bundled with training or paid directly to EXIN. Ask a learning advisor whether an exam voucher is included in your chosen plan.

    What is included in the SIAM Foundation course fee?

    The fee usually includes EXIN-aligned courseware, instructor-led sessions, practice questions, mock exams and learner support. Exact inclusions depend on the format you select. Contact us for a detailed breakdown.

    Do you offer corporate or group discounts for SIAM Foundation training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management teams and shared-services functions. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is a closed-book, multiple-choice examination with single-answer questions. It is based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism.

    How many questions are on the exam and what is the pass mark?

    The exam has 40 questions and you have 60 minutes to complete it. The pass mark is 65%, so you need at least 26 correct answers out of 40 to pass.

    How is the SIAM Foundation exam delivered?

    You can sit the exam online through EXIN's proctored exam system or at an EXIN accredited testing location. It is usually arranged through an EXIN Accredited Training Provider as part of a training and exam bundle.

    What topics does the SIAM Foundation exam cover?

    The exam spans seven topic areas: an introduction to Service Integration and Management, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and how SIAM works with other practices.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN SIAM Foundation exam if needed, and our preparation resources, mock exams and trainer guidance are designed to help you pass with confidence. Confirm the current re-sit fee and policy with EXIN before you rebook.

    Course Content

    What will I learn in SIAM Foundation training?

    You learn to coordinate and govern IT services delivered by multiple suppliers, covering SIAM structures, the three-layer model, roles, process integration, practices, the implementation roadmap and how SIAM aligns with ITIL, COBIT and Agile.

    What is SIAM?

    Service Integration and Management (SIAM) is a methodology for environments where several service providers deliver IT services to one customer organisation. It introduces a service integrator layer that coordinates the providers to ensure end-to-end service delivery and clear accountability.

    Which standard is the SIAM Foundation course based on?

    The course is based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, which is the primary reference for the certification and is available as a free download from Scopism.

    Is the course suitable for beginners with no SIAM background?

    Yes. SIAM Foundation is an awareness-level credential with no prerequisites, so beginners can take it. The training builds from first principles, and our trainers and practice materials support learners at every level.

    How does SIAM relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process framework, while SIAM adds the multi-supplier integration and governance layer on top. ITIL Foundation knowledge is helpful before studying SIAM but is not a formal prerequisite.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer instructor-led live online (virtual) training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start SIAM Foundation training?

    New live online and classroom batches run regularly across the Philippines, so you can usually start within days. See upcoming schedules or ask a learning advisor for the next available cohort.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact our support team to arrange the change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.