Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification?Your First Step as a Scrum Master

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, and CSM certification training in Puerto Rico gives you a structured route to earn it. It validates your command of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. Delivered by a Scrum Alliance Certified Scrum Trainer (CST) and aligned to the current Scrum Guide (November 2020) and the Scrum Alliance CSM Learning Objectives, the course covers Scrum theory, the five Scrum values, all five Scrum events, the three artifacts, and servant leadership. Completing the course unlocks the open-book, online CSM exam through your Scrum Alliance member portal. With San Juan's fintech, pharmaceutical and technology employers scaling agile delivery, the CSM is a globally recognized way to prove Scrum capability. Whether you are new to Scrum or formalizing hands-on team experience, start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Puerto Rico. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification?Your First Step as a Scrum Master

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Puerto Rico. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Puerto RicoDo You Qualify for the CSM Exam?

    The Payoff of Getting CSM CertifiedSkills, Recognition and Career Growth

    CSM Exam Format in Puerto RicoWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Puerto Rico

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in Puerto RicoWhy Certification Pays Off

    The CSM is a recognized entry point into the Scrum Master role across Puerto Rico, valued by fintech, technology, pharmaceutical and shared-services employers running agile delivery. As San Juan's fintech hub grows and manufacturers adopt agile and lean methods, certified Scrum Masters and agile facilitators are increasingly in demand. Roles range from Scrum Master and Product Owner to Agile Coach, and here is what the local market is telling us right now.

    Agile Challenges Driving Scrum Master Demand in Puerto Rico

    The CSM is more than a certificate. It is your route into agile delivery leadership in Puerto Rico. Join professionals who facilitate high-performing Scrum teams. Start your journey today.

    Your Puerto Rico Scrum Career Transformation

    Your Scrum Career, Before and After CSM

    The Transformation the Credential Delivers

    Puerto Rico's agile job market increasingly separates certified Scrum Masters from professionals who simply attend stand-ups. Here is which side of that line you want to be on.

    Sources: Glassdoor, ERI, ZipRecruiter (Puerto Rico) 2026.

    How to Get CSM Certified in Puerto RicoStep-by-Step Certification Process

    The path to online CSM certification in Puerto Rico is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterFramework Fluency to Team Facilitation

    This CSM training builds command of the Scrum framework and the Scrum Master role, mapped to the six Scrum Alliance CSM Learning Objectives. By the end, you can facilitate Scrum events, coach a team and prepare for the online CSM exam.

    Scrum Theory and Empiricism

    Apply the three pillars of transparency, inspection and adaptation, and explain why Scrum works in complex environments through empirical process control.

    Living the Five Scrum Values

    Model commitment, focus, openness, respect and courage to build trust and psychological safety within Scrum teams.

    The Scrum Team and Its Accountabilities

    Distinguish the Scrum Master, Product Owner and Developers, and enable self-managing, cross-functional teams to deliver value.

    Facilitating All Five Scrum Events

    Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes to keep teams focused on the Sprint Goal.

    Managing Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done.

    Servant Leadership and Coaching

    Serve the team, Product Owner and organization by removing impediments, coaching self-management and driving agile adoption.

    Who Should TakeCSM Training in Puerto Rico?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Puerto Rico option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Puerto Rico format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Puerto Rico seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Puerto Rico for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Puerto Rico option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in Puerto RicoScrum Alliance-Aligned, Expert-Led

    Invensis Learning delivers Certified ScrumMaster training for professionals and teams in Puerto Rico who want to build agile delivery capability and earn a Scrum Alliance credential. As a trusted CSM training company in Puerto Rico and a Scrum Alliance Registered Education Provider, our courses are led by a Certified Scrum Trainer and aligned to the current Scrum Guide. Whether you enroll as an individual or plan group training, we combine expert instructors, flexible delivery and learner-focused support to help you pass the online CSM exam and apply Scrum at work.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Experienced, accredited trainers with real-world agile and Scrum delivery expertise
    • Flexible live virtual and onsite formats to fit your schedule in Puerto Rico
    • 16-hour CSM program aligned to the Scrum Alliance CSM Learning Objectives
    • Two-year Scrum Alliance membership included on completing the course
    • Industry case studies on facilitation, coaching and impediment removal
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Training Locations in Puerto RicoAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Puerto Rico

    La Concha Renaissance San Juan Resort, 1077, Avenida Magdalena, Condado, Santurce, San Juan, Puerto Rico, 00907, United States

    Certified ScrumMaster (CSM) in Puerto Rico

    Condado Vanderbilt Hotel, Puerto Rico

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    Corporate CSM Training in Puerto RicoTeam Scrum Capability

    • Suitable for small, medium and large agile teams
    • Customized schedules aligned to your team's availability
    • Onsite or live virtual delivery across Puerto Rico
    • Led by a Scrum Alliance Certified Scrum Trainer
    • Role-based Scrum examples for real workplace application
    • Dedicated coordination and learner support for groups
    • Scalable delivery for local and distributed teams

    Leading Employers in Puerto Rico

    EvertecBanco PopularFirstBankHoneywellAmgenAbbVie

    What Our Learners Say

    Passed the CSM Exam on My First Try

    "The trainer made Scrum theory click, from the three pillars to servant leadership. The practice questions mirrored the open-book online exam, and I passed on my first attempt and stepped into a Scrum Master role."

    Carlos Rivera

    Scrum Master

    0/0

    Confident Facilitating Every Scrum Event

    "As a developer moving into agile, I finally understand the Scrum framework end to end. I now facilitate sprint planning and retrospectives for my team with real confidence."

    Maria Torres

    Software Developer

    0/0

    A Clear Path from Project Management to Scrum

    "Coming from traditional project delivery, this course showed me how the Scrum Master role differs. The examples were practical and I use the facilitation techniques every sprint."

    Jose Rosario

    Project Manager

    0/0

    Our Teams Now Speak One Scrum Language

    "We trained two delivery squads and the difference in sprint predictability was immediate. The onsite sessions were tailored to our fintech context and our facilitators are far more effective."

    Ana Delgado

    Delivery Manager, Fintech

    0/0

    Strong Onsite Training for Our Site

    "Invensis delivered CSM training for our agile teams and handled scheduling around our shifts. The Certified Scrum Trainer kept it practical, and our project delivery has clearly improved."

    Luis Ortiz

    L&D Lead, Pharmaceutical Manufacturer

    0/0



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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It confirms your grasp of the Scrum framework, the Scrum Master role and the five Scrum values, and it is the most widely recognized Scrum Master certification worldwide, with over one million certificates issued.

    General

    What is the Certified ScrumMaster (CSM) certification?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It confirms your grasp of the Scrum framework, the Scrum Master role and the five Scrum values, and it is the most widely recognized Scrum Master certification worldwide, with over one million certificates issued.

    Who should take the CSM certification in Puerto Rico?

    The CSM suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery. There are no formal education or experience prerequisites, so it is ideal for anyone in Puerto Rico wanting to prove Scrum knowledge or step into a Scrum Master role.

    Is the CSM worth it for my career?

    Yes. The CSM is recognized by employers across Puerto Rico's fintech, technology and pharmaceutical sectors, where Scrum Master roles average around $93,436 a year. It opens agile facilitation roles and is the mandatory first step toward Advanced Certified ScrumMaster. Talk to a learning advisor to plan your path.

    Which standard is the CSM based on?

    The CSM is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020), authored by Ken Schwaber and Jeff Sutherland. The 2020 Scrum Guide introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. Passing the exam also includes a two-year Scrum Alliance membership.

    Is the CSM recognized internationally?

    Yes. The CSM is the world's most widely recognized Scrum Master credential, with more than one million certificates issued, and Scrum Alliance operates globally across every industry and sector.

    Pricing

    How much does CSM training cost in Puerto Rico?

    CSM training fees vary by format and provider, and the price covers the course led by a Certified Scrum Trainer plus the Scrum Alliance online exam. Pricing for live virtual and onsite options in Puerto Rico is available on request. Request a quote for current batch pricing.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance-aligned courseware, instruction from a Certified Scrum Trainer, industry case studies, practice questions, the online CSM exam, and a two-year Scrum Alliance membership on passing. Learner support and a course completion record are also included.

    Is the CSM exam fee included in the training price?

    Yes. For the CSM, the Scrum Alliance exam fee is generally bundled into the course fee paid to the training provider, and passing includes a two-year Scrum Alliance membership. Confirm the current inclusions when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams and departments across Puerto Rico. Contact us for a tailored quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. It has 50 questions and no proctor is required.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a 60-minute (one hour) time limit. It is open book, so you can refer to materials while you answer.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly. Focus on broad understanding across all six CSM topic areas rather than memorizing single facts.

    How many attempts do I get for the CSM exam?

    Candidates typically get three attempts to pass within 90 days of completing the course. If you do not pass at first, our trainers and practice questions help you prepare for the next attempt.

    Do I need to attend a course to sit the CSM exam?

    Yes. Attendance at a Scrum Alliance approved CSM course delivered by a Certified Scrum Trainer is mandatory, and the online exam unlocks in your Scrum Alliance portal within 90 days of course completion.

    Course Content

    What topics does the CSM training cover?

    The training covers the six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role, all aligned to the current Scrum Guide.

    Can a beginner take the CSM course?

    Yes. The CSM is an entry-level credential with no formal prerequisites, so beginners are welcome. The course and its case studies build your Scrum knowledge from the ground up, and no prior work experience is required.

    How long is the CSM training?

    Invensis delivers the CSM as a 16-hour program, offered as two full days or four half-days, which exceeds the Scrum Alliance minimum of 14 contact hours. You choose the schedule format that fits you best.

    What learning materials are provided?

    You receive Scrum Alliance-aligned courseware, industry case studies on facilitation and coaching, practice questions mapped to the exam format, and guidance for the open-book online CSM exam.

    Is the courseware aligned with the latest Scrum Guide?

    Yes. The courseware follows the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020), covering the Product Goal, Sprint Goal and Definition of Done as defined there.

    Enrollment

    How do I enroll in the CSM course?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and joining details. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, onsite classroom sessions, and customized corporate group training, so you can learn in the format that fits your schedule in Puerto Rico.

    How soon can I start the CSM training?

    New CSM batches run regularly in live virtual and onsite formats. See upcoming schedules or speak with an advisor to find the next available cohort that suits you.

    Can I reschedule my enrollment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch. Contact our support team to arrange this before your session begins.

    What is the cancellation or refund policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrollment.