Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, and this CSM certification training in San Juan gives you a working command of the Scrum framework, the Scrum Master role, and the five values that make Scrum teams effective. The two-day, 16-hour programme is delivered by a Scrum Alliance Certified Scrum Trainer (CST), the mandatory route to sitting the exam. The course is aligned to the Scrum Alliance CSM Learning Objectives (current version) and grounded in the Scrum Guide by Schwaber and Sutherland, whose November 2020 edition is the current standard. You learn today's Scrum, not an outdated version, covering empiricism and the three pillars, the five Scrum values, Scrum team accountabilities, all five Scrum events, the three artefacts, and servant leadership. For professionals across San Juan's fintech, IT services and government-modernisation teams, CSM is the most widely recognised Scrum Master qualification worldwide. After the course you sit the 50-question online exam through the Scrum Alliance portal and, on passing, join more than one million CSM holders globally. Start your Scrum journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in San Juan. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in San Juan. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in San JuanDo You Qualify for the CSM Exam?

    Why CSM Certification Pays off in San JuanSkills That Employers Reward

    CSM Exam Format in San JuanWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in San Juan

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Pay in San JuanWhy Get CSM Certified?

    CSM is a trusted marker of agile delivery capability across San Juan, valued by fintech leaders, IT services firms, government-modernisation teams and a fast-growing startup base. As employers such as Evertec, Banco Popular and FirstBank scale digital products and AI hiring climbs, certified Scrum Masters are increasingly sought after. Demand runs from Scrum Master and Agile Project Manager up to Agile Coach and Release Train Engineer, and here is what the local market is telling us right now.

    Why San Juan Employers Need Certified Scrum Masters

    CSM is more than a credential. It is a career step for agile professionals in San Juan. Join those who facilitate strong Scrum teams and lead delivery with confidence. Start your journey today.

    Your San Juan Career Transformation

    Your Career Before and After CSM Certification

    The San Juan Scrum Master Shift

    Puerto Rico's technology market is expanding with fintech growth, AI hiring and government modernisation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, ERI, Glassdoor, ZipRecruiter (Puerto Rico) 2026.

    How to Get CSM Certified in San JuanStep-by-Step Certification Process

    The path to online CSM certification in San Juan is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will BuildSkills for Real Scrum Delivery

    Skills covered in the CSM course span all six topic areas of the Scrum Alliance CSM Learning Objectives, grounded in the current Scrum Guide. By the end of the programme you can facilitate Scrum events, coach a team and step into the Scrum Master role with confidence.

    Scrum Theory and Empiricism

    Understand the empirical foundations of Scrum and the three pillars of transparency, inspection and adaptation, so you can help teams work effectively in complex, changing environments.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust, and learn how the Scrum Master models these values to strengthen team culture and delivery.

    Building Effective Scrum Teams

    Explain the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality within a small, cohesive Scrum team.

    Facilitating the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, respecting each timebox and keeping every event purposeful and productive.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to create transparency and focus.

    Leading as a Servant-Leader Scrum Master

    Serve the team, Product Owner and organisation through coaching, facilitation and impediment removal, using techniques that support real agile delivery at work.

    Who Should TakeCSM Training in San Juan?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in San Juan option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in San Juan format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in San Juan seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in San Juan for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in San Juan option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM Training in San JuanYour Scrum Alliance Aligned Partner

    As a trusted CSM training company, Invensis Learning delivers structured CSM training for individual professionals and organisations across San Juan and Puerto Rico who want to build agile delivery capability and earn the Scrum Master credential. As a Scrum Alliance Registered Education Provider, our courses combine a Certified Scrum Trainer, CSM aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Experienced, accredited trainers with real agile delivery expertise
    • Flexible formats: online (live virtual), classroom and corporate group training
    • Scrum Alliance CSM aligned courseware and industry-driven case studies
    • Two-year Scrum Alliance membership included on passing the exam
    • Guidance to complete the course and pass the online CSM exam
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified for quality and information security

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the Puerto RicoAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Puerto Rico

    Condado Vanderbilt Hotel, San Juan

    Certified ScrumMaster (CSM) in Puerto Rico

    Caribe Hilton, 1, Calle Los Rosales, Viejo San Juan, Santurce, San Juan, Puerto Rico, 00901, United States

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    Corporate CSM Training for San Juan TeamsUpskill Your Team

    • Suitable for small, medium and large delivery teams
    • Customised schedules built around your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Delivered by a Scrum Alliance Certified Scrum Trainer
    • Role-based, industry-relevant Scrum scenarios for better application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Puerto Rico and beyond

    Trusted by Teams Across Leading Sectors

    EvertecBanco PopularFirstBankHoneywellHPECollins Aerospace

    What Our Learners Say

    Passed the Exam and Changed Roles

    "The CSM course made the Scrum framework click for me. The trainer's real examples of facilitation and impediment removal helped me pass the online exam and step confidently into a Scrum Master role at a fintech team in San Juan."

    Carlos Rivera

    Scrum Master

    0/0

    Practical and Well Structured

    "As a developer moving into agile delivery, I wanted a recognised credential. The two-day format was intense but practical, and the sessions on Scrum events and the five values were the most useful part for me."

    Gabriela Ortiz

    Software Developer

    0/0

    A Smooth Switch to Agile

    "Coming from traditional project management, I needed to understand how the Scrum Master role differs. The course gave me clear answers and the confidence to facilitate my first sprints without falling back into command and control."

    Luis Mendez

    Agile Project Manager

    0/0

    Consistent Scrum Across Our Teams

    "We enrolled two delivery teams for corporate CSM training. The live virtual sessions fitted our schedule, and the shared Scrum vocabulary has already improved how our teams run sprints and retrospectives."

    Marisol Vega

    Delivery Manager, Financial Services

    0/0

    A Reliable Corporate Training Partner

    "As an L&D lead, I valued that the training is delivered by a Certified Scrum Trainer and aligned to Scrum Alliance. The onsite delivery and progress support made it easy to upskill our product organisation."

    Hector Santiago

    L&D Lead, Technology Services

    0/0



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    Locations Worldwide

    99%

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    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers and team members, and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers and team members, and project managers moving into agile delivery.

    Is the CSM certification worth it in San Juan?

    Yes. CSM is the most widely recognised Scrum Master credential, and San Juan employers in fintech, IT services and government modernisation actively hire certified Scrum Masters. With local Scrum Masters averaging around $91,000 a year, the credential offers strong career and earning potential.

    Which standard is the CSM based on?

    The CSM is aligned to the Scrum Alliance CSM Learning Objectives and grounded in the Scrum Guide by Schwaber and Sutherland. The current edition is the November 2020 Scrum Guide, so the course reflects today's Scrum framework, events, artefacts and accountabilities.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through courses, conferences, coaching and self-study.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation, coaching and stakeholder engagement. CSM is the mandatory prerequisite, and A-CSM also expects experience in a Scrum Master role.

    Is the CSM recognised internationally?

    Yes. CSM is the world's most widely recognised Scrum Master credential, with more than one million certificates issued. Scrum Alliance operates globally across all industries, so your credential travels with you across sectors and regions.

    Pricing

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance CSM aligned courseware, delivery by a Certified Scrum Trainer, industry case studies, practice activities, and guidance to sit the online exam. Passing the exam also includes a two-year Scrum Alliance membership. Request a quote for full inclusions.

    How much does CSM training cost in San Juan?

    CSM training pricing in San Juan varies by format and schedule, and the exam is delivered through Scrum Alliance following the course. Costs are billed in US dollars. Contact a learning advisor for current pricing and any group offers.

    Is the exam fee included in the training?

    For CSM, the online exam is delivered by Scrum Alliance after you complete an approved course, and the exam is typically included in the course fee paid to the training provider. Confirm the exact inclusions when you request a quote.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for product teams, PMOs and business units in San Juan. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam?

    The CSM exam has 50 multiple-choice questions and a 60-minute (one hour) time limit. It is taken online without a proctor through the Scrum Alliance portal.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly. The open-book format lets you refer to materials, but broad understanding of the Scrum framework is the best preparation.

    What if I do not pass the CSM exam first time?

    You typically have up to three attempts to pass within 90 days of completing your course, so there is room to retake if needed. Our training and practice activities are designed to help you pass with confidence.

    How and when do I take the CSM exam?

    After completing an approved CSM course, you access the exam within 90 days through your Scrum Alliance member account. It is taken online, open book, at a time that suits you within that window.

    Course Content

    What topics does the CSM training cover?

    The training covers all six CSM topic areas: Scrum theory and principles, the five Scrum values, the Scrum team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role, all grounded in the current Scrum Guide.

    Can a beginner take the CSM course?

    Yes. CSM is an entry-level certification with no formal education or work experience requirement. It suits anyone new to Scrum or wanting to formalise existing knowledge, and the trainer guides you through the framework step by step.

    What learning resources are provided?

    You receive Scrum Alliance CSM aligned courseware, industry-driven case studies, practice activities and revision support. On passing the exam you also gain a two-year Scrum Alliance membership with access to resources for renewal.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, whose November 2020 edition introduced the Product Goal and the current commitments for each artefact.

    How long is the CSM training?

    The CSM programme is a 16-hour course, delivered as two full days or four half-days depending on the schedule. It is led by a Certified Scrum Trainer and meets Scrum Alliance course requirements before the online exam.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style in San Juan.

    What are the eligibility requirements?

    Anyone can enrol in CSM training. There is no formal education or experience requirement. To earn the credential you must attend an approved course delivered by a Certified Scrum Trainer and then pass the online exam.

    Can I reschedule my batch?

    Yes. Flexi options let you reschedule or transfer to another batch subject to availability. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.