Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
USD 795
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your Entry into Agile Delivery
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in San Juan. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
of the CSM Certification Training Course
Do You Qualify for the CSM Exam?
Skills That Employers Reward
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Why Get CSM Certified?
CSM is a trusted marker of agile delivery capability across San Juan, valued by fintech leaders, IT services firms, government-modernisation teams and a fast-growing startup base. As employers such as Evertec, Banco Popular and FirstBank scale digital products and AI hiring climbs, certified Scrum Masters are increasingly sought after. Demand runs from Scrum Master and Agile Project Manager up to Agile Coach and Release Train Engineer, and here is what the local market is telling us right now.
Designation
Certified ScrumMaster (CSM)® Certified Professionals in San Juan : Salary Insights and Trends
Hiring Companies in San Juan
PayScale · ERI · Glassdoor (Puerto Rico) 2026
Source: Evertec · Banco Popular · FirstBank · HPE
CSM is more than a credential. It is a career step for agile professionals in San Juan. Join those who facilitate strong Scrum teams and lead delivery with confidence. Start your journey today.
Puerto Rico's technology market is expanding with fintech growth, AI hiring and government modernisation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: PayScale, ERI, Glassdoor, ZipRecruiter (Puerto Rico) 2026.
Step-by-Step Certification Process
The path to online CSM certification in San Juan is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
of the Certified ScrumMaster (CSM)® Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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Skills for Real Scrum Delivery
Skills covered in the CSM course span all six topic areas of the Scrum Alliance CSM Learning Objectives, grounded in the current Scrum Guide. By the end of the programme you can facilitate Scrum events, coach a team and step into the Scrum Master role with confidence.
Understand the empirical foundations of Scrum and the three pillars of transparency, inspection and adaptation, so you can help teams work effectively in complex, changing environments.
Apply commitment, focus, openness, respect and courage to build trust, and learn how the Scrum Master models these values to strengthen team culture and delivery.
Explain the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality within a small, cohesive Scrum team.
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, respecting each timebox and keeping every event purposeful and productive.
Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to create transparency and focus.
Serve the team, Product Owner and organisation through coaching, facilitation and impediment removal, using techniques that support real agile delivery at work.
CSM Training in San Juan?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in San Juan format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in San Juan seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in San Juan for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 795
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in San Juan option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Your Scrum Alliance Aligned Partner
As a trusted CSM training company, Invensis Learning delivers structured CSM training for individual professionals and organisations across San Juan and Puerto Rico who want to build agile delivery capability and earn the Scrum Master credential. As a Scrum Alliance Registered Education Provider, our courses combine a Certified Scrum Trainer, CSM aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in San Juan
Condado Vanderbilt Hotel, San Juan
CSM Training Location in San Juan
Caribe Hilton, 1, Calle Los Rosales, Viejo San Juan, Santurce, San Juan, Puerto Rico, 00901, United States
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Here's everything you may ask...
The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers and team members, and project managers moving into agile delivery.
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"The instructor is very knowledgeable and shared variety of examples to explain different concepts. The training was tailored to my understanding level which was very helpful. I had plenty of flexibility in break time as well as scheduling these sessions with my medical issues. Very grateful for this training and all the tips and additional materials. Thank you"
"The course is very well organized into four days and content is presented in a way that is easy to digest. Thanks."
"Great experience where knowledge are valuable "
"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
"It was a great learning experience with Mr Alex whose approach was very good throughout the course. Maintained a very good pace."
"One of the standout experience of training was the structured and comprehensive nature of the program.The training covered all essential aspects. The trainer was always willing to answer. I received helped me refine my skills and understand best practices."
"Applied to real life examples well and feel comfortable with the material"
"PD is very comprehensive in explaining the justifications to the answers in the sample papers provided. Thank you PD for taking the time to train me and Cjhay! It was a productive 4-day training!"

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