Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Complete People-Side-Of-Change Pathway

    Change Management certification training in Dortmund equips you to lead the people and culture side of organisational change with confidence. The Change Management Foundation and Practitioner (CM-F&P) programme takes you from understanding change theory to applying it in real organisational scenarios, so you become the professional employers turn to when transformation must actually stick. The course is aligned to the current Change Management Practitioner Guide and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, covering five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. You learn established models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S and Bridges' Transition Model. It suits change managers, project and programme managers, HR business partners, consultants and senior leaders across Dortmund's insurance, IT, logistics and energy sectors. Foundation is open to all with no prerequisites, and the combined 40-hour route prepares you for both the closed-book Foundation exam and the open-book, scenario-based Practitioner exam. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Complete People-Side-Of-Change Pathway

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in DortmundDo You Qualify for the Change Management F&P Exam?

    Why This Certification Is Worth EarningFor Your Career and Your Organisation

    Change Management F&P Exam Format in DortmundWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Dortmund assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Dortmund

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers and Pay in DortmundWhere the Credential Leads

    Change management has become a recognised discipline across Dortmund, a city that reinvented itself from coal and steel into a hub for insurance, IT, logistics and energy. Employers such as Signal Iduna, Adesso, Materna, Wilo, RWE and Amprion run large digital and organisational change programmes, and they increasingly want people who can lead adoption, not just deliver projects. Demand spans change analyst through change manager, organisational development specialist and transformation lead, and here is what the local market is telling us right now.

    Industry Forces Driving Change Management Demand in Dortmund

    Change management is more than a credential. It is the skill that makes transformation stick. Join professionals across Dortmund who lead adoption and reduce resistance on the programmes that matter. Start your journey today.

    Your Dortmund Career Transformation

    From Delivering Change to Leading It

    The Career Shift This Credential Delivers

    Dortmund's economy keeps reinventing itself, from steelworks turned lakeside districts to insurers and utilities running constant transformation. Employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, SalaryExpert, Experteer, StepStone (Germany) 2026.

    How to Get Change Management F&P Certified in DortmundStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Dortmund. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    The Change Management Skills You Will BuildFrom Individual Transition to Organisational Change

    The Change Management Foundation and Practitioner programme moves you from knowing the models to applying them. By the end, you can guide individuals through transition, lead organisational change, engage stakeholders, and build change plans that make transformation stick.

    Guide Individuals Through Change

    The skills covered in the Change Management course start with the human side: how people experience change. Apply ADKAR, Bridges' Transition Model, motivation theory and resistance handling to help individuals move from endings to new beginnings.

    Lead Organisational Change

    Select and apply the right organisational models to real scenarios, including Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S and Schein's culture model, and assess change readiness across the change lifecycle.

    Engage Stakeholders and Communicate

    Identify and analyse stakeholders with power and interest tools, build a targeted engagement strategy, design a change communication plan, and use Cialdini's principles of influence to manage resistance through dialogue.

    Plan and Deliver Change Practice

    Run change impact assessments, build a complete change management plan across engagement, communication, training and embedding, and diagnose the failure points that cause change to fade after go-live.

    Manage Yourself as a Practitioner

    Develop the emotional intelligence, coaching and facilitation skills change leaders rely on, apply Goleman's four domains, and navigate ethics and professional conduct grounded in the CMBoK.

    Apply Models and Pass Both Exams

    Practise scenario-based analysis for the open-book Practitioner exam and single-answer questions for the closed-book Foundation exam, building the guide-navigation and judgment skills both papers reward.

    Who Should TakeChange Management F&P Certification Training in Germany?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1380

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Dortmund seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1380

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in DortmundFor Your Certification Journey

    As a trusted Change Management training company in Dortmund, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Dortmund and the wider Ruhr region. Our 40-hour programme combines experienced change-qualified trainers, courseware aligned to the official exam syllabi, flexible delivery, and practical case studies drawn from real organisational change. Whether you enrol as an individual or plan group training for your team, we focus on practical understanding, real-world application and a clear, supported path to both certifications.

    • Experienced, change-qualified trainers with real transformation experience
    • Courseware aligned to the official Foundation and Practitioner syllabi
    • Flexible live virtual, onsite and corporate group delivery formats
    • Guidance to prepare for both the Foundation and Practitioner exams
    • Industry-driven case studies covering models, stakeholders and planning
    • Mock exams and practice questions for both levels of the programme
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

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    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in DortmundInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Dortmund

    Hotel NH Dortmund Königswall 1, 44137 Dortmund, Germany

    Change Management Foundation and Practitioner Training Location in Dortmund

    Leonardo Dortmund Burgwall 11-13, 44135 Dortmund, Germany

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    Corporate Training for Dortmund TeamsBuilt Around Your Goals

    • Suitable for small, medium and large teams and departments
    • Customised schedules built around your team's availability
    • Delivery through onsite, live virtual, hybrid or blended formats
    • Trainers with real change and transformation experience
    • Role-based, industry-relevant examples for better application
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across the Ruhr and beyond

    Trusted by Teams Across the Ruhr

    Signal IdunaAdessoMaternaWiloRWEAmprion

    What Our Learners Say

    A Structured Way to Lead Change

    "The Foundation and Practitioner training finally gave me a structured way to lead change instead of improvising. The ADKAR and Kotter sessions were practical, and the open-book exam technique made the Practitioner paper far less daunting."

    Lena Hoffmann

    Change Manager, Insurance Sector

    0/0

    The People Side I Was Missing

    "I came from project delivery and wanted the people side. The trainer used real scenarios that mirrored our transformation work in Dortmund, and I passed both exams first time. The stakeholder engagement content is something I use every week."

    Tobias Vogel

    Project Manager, IT Services

    0/0

    Practical and Well Paced

    "Clear, well-paced and genuinely practical. The mock exams for both levels helped me spot weak areas early. As an HR business partner, the models on culture and resistance changed how I support our managers through change."

    Miriam Fischer

    HR Business Partner

    0/0

    One Change Language Across the Team

    "We trained our transformation office with Invensis Learning and now share one change language across the team. Adoption on our latest programme improved noticeably, and the corporate scheduling fit around our project deadlines."

    Andreas Klein

    Head of Transformation, Energy Sector

    0/0

    Respected and Immediately Useful

    "As an L&D lead I needed a credential my people would respect and use. The Foundation and Practitioner route delivered both. The trainer tailored examples to our logistics environment, and our change plans are far more consistent now."

    Sabine Wagner

    L&D Lead, Logistics and Supply Chain

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Change management is a recognised discipline across Dortmund's insurance, IT, logistics and energy employers, who run constant transformation and need people who can lead adoption. Certified change managers in Germany earn strong salaries, averaging around 77,000 euro per year, with senior leads far higher.

    General

    Is the Change Management certification worth it in Dortmund?

    Yes. Change management is a recognised discipline across Dortmund's insurance, IT, logistics and energy employers, who run constant transformation and need people who can lead adoption. Certified change managers in Germany earn strong salaries, averaging around 77,000 euro per year, with senior leads far higher.

    What is the Change Management Foundation and Practitioner certification?

    It is a two-level qualification covering the people and culture side of organisational change. Foundation validates knowledge of change concepts and models, while Practitioner validates your ability to apply them to real scenarios. Both are aligned to the Change Management Body of Knowledge (CMBoK) and the official syllabi.

    Who should take this change management course?

    It suits change managers, project and programme managers, HR business partners, organisational development practitioners, consultants and senior leaders who sponsor or deliver change. Foundation is open to all, so no prior change management experience is required to start.

    Why choose Invensis Learning for this training?

    Invensis Learning offers courseware aligned to the official Foundation and Practitioner syllabi, experienced change-qualified trainers, flexible delivery and support for both exams. Our operations are ISO 9001:2015 and ISO 27001:2022 certified, giving you a quality, secure learning experience.

    Is the qualification recognised internationally?

    Yes. The Change Management qualification is recognised across more than 150 countries and is especially well respected in the UK, Europe and Australia. This makes it a portable credential valued by Dortmund employers and beyond.

    Pricing

    How much does the Change Management training cost in Dortmund?

    Fees vary by delivery format and whether exam vouchers are included, so pricing is available on request. The package typically bundles the 40-hour training, courseware, mock exams and both exam preparations. Request a quote for current Dortmund pricing.

    What is included in the course fee?

    The fee usually includes instructor-led training aligned to both syllabi, courseware, industry case studies, mock exams and practice questions for both levels, and learner support. Verify exam voucher inclusion when you request your quote.

    Are the exam fees included in the price?

    Exam voucher inclusion depends on the package you choose. Some options bundle both the Foundation and Practitioner exam vouchers, while others price them separately. Talk to a learning advisor to confirm what your package covers.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for change offices, PMOs, HR teams and leadership groups across Dortmund and the Ruhr. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass an exam the first time?

    Our training includes mock exams, practice questions and guidance aimed at helping you pass both exams on the first attempt. If a resit is needed, we advise on the process; verify current resit fees and voucher validity with Invensis Learning.

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice, single-answer questions to complete in 40 minutes. It is closed book, with a pass mark of 50 percent, meaning 25 correct out of 50. There are no prerequisites to sit it.

    What is the format of the Practitioner exam?

    The Practitioner exam has five scenario-based sections worth 16 marks each, 80 marks in total, over 2.5 hours. It is open book, with the Change Management Practitioner Guide permitted, and the pass mark is 50 percent, meaning 40 out of 80 marks.

    How many exams are in the combined programme?

    There are two separate exams. You sit and pass the closed-book Foundation exam and the open-book, scenario-based Practitioner exam to hold both credentials. Foundation is a prerequisite for the Practitioner exam.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam, but the scenario questions require analysis and judgment, so you cannot simply look answers up. Efficient guide navigation and deep model knowledge are both essential.

    Course Content

    Can a beginner take this course?

    Yes. Foundation has no formal prerequisites and is open to all, regardless of experience. The programme builds from change concepts up to applied practice, so beginners and experienced professionals both progress at a supported pace.

    What topics are covered in the training?

    The course covers five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, applied at both Foundation and Practitioner level.

    What change management models will I learn?

    You learn established models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S, Bridges' Transition Model, Schein's culture model, Goleman's emotional intelligence domains and Cialdini's principles of influence.

    Which standard is the course aligned to?

    The course is aligned to the current Change Management Practitioner Guide and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, and to the official Foundation and Practitioner exam syllabi.

    Are practice tests and materials included?

    Yes. The programme includes courseware, industry-driven case studies, and mock exams and practice questions for both the Foundation and Practitioner levels, so you can identify weak areas and build exam readiness.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website by choosing your format and completing payment, after which you receive schedules, courseware and resources. See upcoming batches or talk to a learning advisor to find the next Dortmund cohort.

    What training formats are available?

    We offer live virtual (online) instructor-led training, onsite classroom sessions, and customised corporate group training. This lets you choose the format that fits your schedule and your team's needs.

    How long is the training programme?

    The combined Foundation and Practitioner programme is delivered as 40 hours of training. The number of days varies with the schedule format, from an intensive full-day route to extended part-day options.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment.