Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Certified Change Leadership

    Change Management Certification Training in Hamburg equips you to lead the people side of organisational change and to earn two globally respected credentials in one programme. The Change Management Foundation and Practitioner (CM-F&P) qualification first validates your knowledge of change management models, then proves your ability to apply them to real organisational scenarios. The course is built on the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, and aligned to the current Change Management Practitioner Guide and the official Foundation and Practitioner exam syllabi. You work through five core areas, from how individuals experience change to stakeholder engagement, change practice and professional ethics, using established frameworks such as ADKAR, Kotter's 8-Step Model, Lewin and Bridges' Transition Model. It suits change managers, project and programme managers, HR business partners and consultants across Hamburg's aviation, logistics, consumer goods and financial services employers, where large transformation and digitalisation programmes are driving demand for people who can make change stick. Start your change journey with Invensis Learning and move from study to certified with a clear, supported path.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Certified Change Leadership

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in HamburgDo You Qualify for the Change Management F&P Exam?

    The Payoff of Dual CertificationFoundation and Practitioner Combined

    Change Management F&P Exam Format in HamburgWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Hamburg assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Hamburg

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Jobs and Demand in HamburgIn-Demand Change Roles

    Change management has become a core capability across Hamburg's economy, from aviation and the port to consumer goods, media and financial services. As employers run large digitalisation, energy-transition and restructuring programmes, they increasingly look for people who can guide employees through change and make it stick. Certified change professionals remain scarce, and here is what the Hamburg market is telling us right now.

    Why Change Skills Are in Demand Across Hamburg

    Change management is more than a credential. It is the skill that makes transformation succeed. Join professionals who help Hamburg employers lead change that lasts. Start your journey today.

    Your Hamburg Change Career Transformation

    Your Change Career Before and After Certification

    The Shift This Credential Delivers

    Hamburg's employers are separating certified change professionals from the rest as transformation and digitalisation programmes multiply. Here is which side of that line you want to be on.

    Sources: SalaryExpert, StepStone, Glassdoor (Germany) 2026.

    How to Get Change Management F&P Certified in HamburgStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Hamburg. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Skills You Will Build in This ProgrammeChange Capability You Can Apply at Work

    This Change Management Foundation and Practitioner programme builds the practical skills to lead the people side of organisational change. You will learn to apply established change models, engage stakeholders, manage resistance and embed lasting change, then sit both exams with confidence.

    Guide Individuals Through Change

    Apply ADKAR and Bridges' Transition Model to understand how people react to change, diagnose where individual change stalls, and design support that builds motivation and resilience.

    Lead Organisational Change

    Use Lewin's model, Kotter's 8-Step Model and the McKinsey 7-S Framework to plan change, assess readiness, and work with organisational culture as an enabler rather than a barrier.

    Engage Stakeholders and Communicate

    Map stakeholders, build engagement strategies and design change communication that addresses resistance, using influence principles to move people from awareness to commitment.

    Deliver Change in Practice

    Run change impact assessments, build change management plans, manage resistance, and embed new ways of working so change is sustained long after go-live.

    Manage Yourself as a Change Leader

    Develop emotional intelligence, coaching and facilitation skills, and navigate the ethics and pressures of change practice with professionalism and integrity.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock questions, guide-navigation technique and first-attempt guidance.

    Who Should TakeChange Management F&P Certification Training in Germany?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1380

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Hamburg seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1380

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in HamburgTrusted by Professionals and Teams

    As a trusted change management training company in Hamburg, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Hamburg who want to build real change capability and pass both exams. Our programmes combine experienced change management trainers, flexible live virtual and onsite delivery, well-organised courseware and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience focused on practical application, exam readiness and measurable outcomes.

    • Experienced, change-qualified trainers with real transformation experience
    • Course aligned to the official Foundation and Practitioner exam syllabi
    • Flexible live virtual, classroom and onsite delivery for Hamburg professionals
    • Mock exams and first-attempt guidance for both exams
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 certified for quality management
    • ISO 27001:2022 certified for information security
    • Trusted by professionals and teams across many industries

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    Change Management Foundation and Practitioner Training Locations in HamburgInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Hamburg

    NH Collection Hamburg City, Feldstraße 53-58, 20357 Hamburg, Germany

    Change Management Foundation and Practitioner Training Location in Hamburg

    The Westin Hamburg, Platz der Deutschen Einheit 2, 20457 Hamburg, Germany

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    Corporate Change Training in HamburgBuilt for Your Teams

    • Suitable for small, medium and large teams
    • Customised schedules built around team availability
    • Delivery onsite, live virtual, hybrid or blended
    • Experienced trainers with real change and industry expertise
    • Role-based, industry-relevant examples for your sector
    • Dedicated coordination and learner support
    • Scalable delivery for teams across Hamburg and globally

    Leading Hamburg Employers

    AirbusLufthansa TechnikBeiersdorfOtto GroupHapag-LloydVattenfall

    What Our Learners Say

    Passed Both Exams with Confidence

    "The combined Foundation and Practitioner training gave me a proper toolkit for leading change. The models finally clicked when we worked through real scenarios, and I passed both exams on the first attempt."

    Katrin Vogel

    Change Manager

    0/0

    The People Side Finally Made Sense

    "As a project manager, I always struggled with the people side of change. This course showed me how to handle resistance and engage stakeholders properly. The trainer's practical examples were excellent."

    Lukas Brandt

    Project Manager

    0/0

    Practical and Immediately Useful

    "Well-structured content and very practical sessions on ADKAR and stakeholder engagement. As an HR business partner supporting a restructuring, I use what I learned every week. The open-book exam technique really helped."

    Sophie Neumann

    HR Business Partner

    0/0

    Stronger Adoption Across Our Teams

    "We trained a group of delivery leads with Invensis Learning ahead of a major digital transformation. The shared change language made a real difference to adoption, and the onsite delivery fitted our schedule perfectly."

    Michael Kraus

    L&D Lead, Logistics Sector

    0/0

    A Consistent Change Approach at Last

    "Rolling out change certification across our PMO standardised how we plan and communicate change. The trainers understood our industry, and the corporate coordination was smooth from start to finish."

    Andrea Schulz

    Transformation Director, Consumer Goods

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    It is a two-level change management qualification that validates your ability to manage the people side of organisational change. Foundation confirms your knowledge of change models and concepts, while Practitioner proves you can apply them to real organisational scenarios. The combined programme prepares you for both.

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a two-level change management qualification that validates your ability to manage the people side of organisational change. Foundation confirms your knowledge of change models and concepts, while Practitioner proves you can apply them to real organisational scenarios. The combined programme prepares you for both.

    Who should take this change management course?

    It suits change managers, project and programme managers, HR business partners, organisational development practitioners, consultants and senior leaders who sponsor change. Foundation has no formal prerequisites, so professionals at any career stage in Hamburg can start.

    Is the change management certification recognised in Hamburg?

    Yes. It is a globally respected, vendor-neutral change management qualification recognised in over 150 countries and valued by Hamburg employers in aviation, logistics, consumer goods, media and financial services that run large transformation programmes.

    Is this certification worth it for my career?

    Yes. Change management skills are in short supply while transformation and digitalisation programmes multiply across Hamburg. Change manager roles in Germany average around EUR 77,000, with senior roles reaching EUR 104,000 or more, and certified professionals stand out to employers.

    Which body governs the change management qualification?

    The qualification is grounded in the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, and aligned to the current Change Management Practitioner Guide and the official Foundation and Practitioner exam syllabi.

    Pricing

    How much does the training cost in Hamburg?

    Fees vary by delivery format and schedule, so the current price is available on request. The training package typically bundles both exam vouchers, courseware and mock exams. Request a quote and a learning advisor will share the latest pricing for your chosen format.

    What is included in the course fee?

    The fee usually includes instructor-led training across all five topic areas, aligned courseware, case studies, mock exams, and guidance to pass both exams on the first attempt. Exam voucher inclusion can vary, so confirm the details when you enquire.

    Are the exam fees included in the price?

    Exam fees vary by region and purchasing channel, and are often bundled into the training package as dual exam vouchers. Confirm current inclusion with our team so you know exactly what your enrolment covers.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for HR functions, PMOs and transformation teams. Contact us for a tailored group quote for your team in Hamburg.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the two change management exams?

    There are two separate exams. The Foundation exam is closed book with multiple-choice questions. The Practitioner exam is open book and scenario-based, with the Change Management Practitioner Guide permitted. You must pass both to hold both credentials.

    How many questions are on each exam and how long are they?

    The Foundation exam has 50 multiple-choice questions in 40 minutes. The Practitioner exam has 5 scenario-based sections worth 16 marks each, 80 marks in total, over 2.5 hours (150 minutes).

    What is the passing score for the exams?

    Both exams require 50% to pass. That is 25 out of 50 for Foundation, and 40 out of 80 marks for Practitioner. Our mock exams and structured practice help you prepare for both.

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the Practitioner exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential, and we train both.

    Do I need Foundation before I sit Practitioner?

    Yes. Change Management Foundation certification is required before you sit the Practitioner exam. The combined programme is designed to be taken sequentially, with Foundation first and Practitioner second.

    What happens if I do not pass first time?

    You can resit the relevant exam. Our training includes mock exams, practice questions and first-attempt guidance to give you the best chance of passing both, and our team can advise on the resit process. Ask a learning advisor for details.

    Course Content

    What topics does the course cover?

    The course covers five topic areas: change and the individual, change and the organisation, communication and stakeholder engagement, change practice, and personal and professional management. Foundation builds knowledge, and Practitioner applies it to real scenarios.

    Which change models will I learn?

    You will learn a broad range of individual and organisational change models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Do I need prior experience to take this course?

    No. Change Management Foundation has no formal prerequisites and is open to all, so beginners are welcome. The training provides the concepts, models and practice you need, and the sessions are designed to support learners at every level.

    What learning materials are provided?

    You receive aligned courseware, industry-driven case studies, practice questions and full mock exams for both levels, plus first-attempt guidance. The materials cover both the Foundation syllabus and the Practitioner scenario-based technique.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the current Change Management Practitioner Guide, the Change Management Body of Knowledge (CMBoK) and the official Foundation and Practitioner exam syllabi, so you study the material the exams are based on.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you would like help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom and onsite delivery, and customised corporate group training. The combined programme runs as a 40-hour course, so you can choose the format and schedule that fit your work.

    How soon can I start?

    New batches run regularly in live virtual and classroom formats. See upcoming schedules for the next available Hamburg dates, or ask an advisor about corporate cohorts arranged around your team's availability.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch, and selected plans let you attend the training again. Contact support to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.