Is ITIL 5 Foundation worth it for professionals in Madrid?

Yes. Madrid is one of Europe's fastest-growing technology hubs, and employers across banking, telecoms, consulting and the public sector value current service management knowledge. IT service manager roles in Madrid average around 62,100 euros, and the credential is recognised across sectors and borders.

How does ITIL 5 differ from ITIL 4?

ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It adds an explicit focus on digital product and service management, introduces the product and service lifecycle as a core element, adds Value Stream Mapping and Management as a dedicated topic, and updates the ITIL Value System.

Why choose Invensis Learning for ITIL 5 Foundation training?

Invensis Learning is a PeopleCert Accredited Training Organization offering ITIL 5-aligned courseware, qualified trainers, flexible delivery formats and mock exams. We are ISO 9001 and ISO 27001 certified and guide you toward clearing the exam on your first attempt.

How long is the ITIL 5 Foundation certification valid?

ITIL 5 Foundation is valid for three years. To keep it active, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. You can verify current renewal options through PeopleCert.

What is included in the ITIL 5 Foundation course fee?

The training fee typically includes ITIL 5-aligned courseware, industry case studies, practice questions, mock exams and learner support, and the PeopleCert exam voucher is usually bundled in accredited packages. Speak with a learning advisor to confirm what your plan includes.

How much does ITIL 5 Foundation training cost in Madrid?

Training is offered as a combined training and exam package, and pricing varies by delivery format and plan. For an exact figure and any group options for Madrid learners, request a quote and a learning advisor will help you choose.

Is the exam fee included in the training price?

In most accredited packages the PeopleCert ITIL 5 Foundation exam voucher is included in the training fee. PeopleCert pricing varies by region and channel, so confirm the current inclusion when you enrol or request a quote.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service desk and product teams. Contact us for a tailored quote for your Madrid team.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Talk to a learning advisor to choose the option that suits you best.

What is the format of the ITIL 5 Foundation exam?

The exam is closed book with 40 single-answer multiple-choice questions. You have 60 minutes to complete it, and the pass mark is 65 percent, which means 26 out of 40 correct. It is based on the official ITIL 5 Foundation (Version 5.0) syllabus.

How many questions are on the exam and how long is it?

The ITIL 5 Foundation exam has 40 questions and lasts 60 minutes. Questions are single-answer multiple choice, and the exam is closed book. You need at least 26 correct answers to pass.

Are there any prerequisites for the exam?

No. ITIL 5 Foundation has no formal prerequisites and is open to all, regardless of education, experience or prior ITIL knowledge. Attending an accredited training course is recommended to prepare effectively.

Where can I take the ITIL 5 Foundation exam?

You can sit the exam online through PeopleCert online proctoring, or at a PeopleCert authorised test centre. The exam is typically arranged as part of your training and exam package.

What topic areas does the exam cover?

The exam covers nine topic areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

Can a beginner take this course with no ITIL background?

Yes. ITIL 5 Foundation is designed as an entry point and assumes no prior ITIL knowledge. The training builds concepts step by step, from digital service basics to the ITIL Value System, with case studies and practice questions to support beginners.

What will I learn in the ITIL 5 Foundation training?

You will learn digital product and service management, value co-creation, the four dimensions, the ITIL Value System, the seven guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

Are mock exams and practice questions included?

Yes. The programme includes ITIL 5 Foundation practice questions and mock exams aligned to the real 40-question, 60-minute format. These help you identify weak areas and build confidence before exam day.

Is the courseware aligned with the current ITIL edition?

Yes. The courseware is aligned to the official ITIL 5 Foundation (Version 5.0) syllabus published by PeopleCert and AXELOS, so you study the current edition rather than earlier ITIL versions.

How long is the training and what formats are available?

The instructor-led programme runs for 16 hours, usually delivered over two full days or four half-days. You can choose live virtual, classroom or corporate group formats to fit your schedule.

How do I enrol in the ITIL 5 Foundation course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick a batch.

What training formats are available in Madrid?

We offer online (live virtual) instructor-led training, classroom training and customised corporate group training for teams. Choose the format that best fits your schedule and learning style. See upcoming batches or talk to an advisor.

How soon can I start?

New live virtual batches run regularly, and self-scheduled options are available for corporate teams. Check the upcoming schedules for the next available Madrid-friendly batch, or ask a learning advisor to recommend one.

Can I reschedule or transfer my enrolment?

Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change that works for you.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

ITIL 5 Foundation Certification Training in Madrid

From Study to Certified

Build modern digital service management skills with instructor-led ITIL 5 Foundation training in Madrid. Designed for IT and business professionals, this PeopleCert-aligned programme prepares you for the ITIL 5 Foundation exam and the ITIL Value System, delivered in flexible live virtual and classroom formats that fit working schedules.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

100% Money-back Guarantee*

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Madrid

Starts from

EUR 1210

What Is the ITIL 5 Foundation Certification?

Your Route into Digital Service Management

ITIL 5 Foundation certification training in Madrid gives IT and business professionals a modern, digital-era grounding in service management. The ITIL Version 5 Foundation (ITIL 5-F) qualification is the entry-level credential in the ITIL 5 scheme, created by AXELOS and awarded by PeopleCert, and it introduces the core concepts of digital product and service management, value co-creation and the ITIL Value System.

As Madrid cements its position as one of Europe's fastest-growing technology hubs, employers across banking, telecommunications, consulting and the public sector increasingly expect current-edition ITSM knowledge. ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library, evolving from ITIL 4 with an explicit focus on the product and service lifecycle and on Value Stream Mapping and Management.

Whether you are new to ITIL or updating from an earlier edition, this course prepares you for the 40-question ITIL 5 Foundation exam and gives you a globally recognised credential. Start your ITIL journey with Invensis Learning and build the service management skills Madrid employers value.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Madrid, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Next: Course Highlights

Key Highlights

of the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Madrid designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification programme in Madrid
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Madrid

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Madrid
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Madrid
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 5 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

Next: Eligibility Criteria

ITIL V5 Foundation Certification Eligibility in Madrid

Do You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Next: Benefits

The Payoff of Earning Your ITIL 5 Credential

Skills That Madrid Employers Reward

For Individuals

ITIL 5 Foundation training helps professionals build modern service management capability and prepare for the ITIL 5 Foundation exam. The course suits IT operations staff, service desk analysts, digital product owners and business professionals who work alongside digital service teams. Whether you are entering ITSM for the first time, refreshing knowledge from an earlier edition, or supporting digital services in banking, telecoms, consulting or the public sector in Madrid, this training aligns your skills with what employers expect today.

If you want to prove current, employer-recognised service management knowledge, ITIL 5 Foundation is a clear first step. You gain the ITIL Value System, the guiding principles and value stream techniques, plus a structured, supported path to a credential valued across sectors and regions.

Earn the current-edition ITSM credential that Madrid employers now ask for
Speak the shared language of digital product and service management
Stand out for service desk, incident, problem and service delivery roles
Apply the seven ITIL guiding principles to real digital service decisions
Gain a globally recognised, PeopleCert-awarded credential valid for three years
Move confidently from ITIL 4 to the modern ITIL 5 Value System
Build a foundation for higher ITIL 5 qualifications and career growth
Improve how you map value streams and drive continual improvement

For Organizations

ITIL 5 Foundation group training helps organisations build consistent service management capability by equipping teams with the ITIL Value System, guiding principles and lifecycle practices. Training can be delivered for IT operations, service desks, product teams or wider business units. For Madrid organisations modernising digital services and moving to the current ITIL edition, this training offers a scalable, flexible way to align teams around one framework.

If your teams describe service management in different ways, ITIL 5 Foundation training creates one common approach. Teams gain a standardised view of value co-creation, the four dimensions and continual improvement that supports better, more reliable digital service delivery.

Builds a shared ITIL 5 vocabulary across IT and business teams
Standardises service management practice across departments
Connects digital product and service delivery to real value outcomes
Strengthens governance, continual improvement and value stream thinking
Supports a smooth transition from ITIL 4 to the current edition
Enables customised training aligned with business priorities
Provides flexible live virtual and onsite delivery for teams
Raises service quality and consistency across the organisation

Next: Exam Format

ITIL V5 Foundation Exam Format in MadridWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam

Next: Certification Cost

ITIL V5 Foundation Certification Cost in Madrid

The total cost of getting ITIL V5 Foundation certified in Madrid includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Madrid delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Value System, the Product and Service Lifecycle, Guiding Principles, the Continual Improvement Model, value stream mapping and management, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Madrid is EUR 1210

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam)

IT Service Management Careers in Madrid

Roles, Demand and Earning Potential

ITIL 5 Foundation has become a practical marker of current service management knowledge across Madrid, valued by IT services firms, banks, telecoms operators, consultancies and public sector employers running large digital service estates. As Spain's ICT sector grows and organisations modernise their IT operations, professionals who understand the ITIL Value System are increasingly sought after. Demand spans the whole ladder, from service desk analyst to IT service manager, and here is what the Madrid market is telling us right now.

€150bn

ICT sector turnover, Spain

2025, Invest in Spain

764,000

ICT professionals employed, Spain

Invest in Spain 2025

€62,100

Average IT Service Manager salary, Madrid

per year, Glassdoor 2026

1,469+

IT roles listed in Madrid

Glassdoor, June 2026

SECTORS HIRING

—IT and Digital Services / GCCs
—Banking, Financial Services and Insurance
—Telecommunications
—Consulting and Professional Services
—Energy and Utilities
—Government and Public Sector

GROWTH TRENDS

—Digital Spain 2026 Plan accelerating public and private IT investment
—Data centre boom in Madrid pushing demand for service management
—Microsoft and cloud investment expanding digital operations teams
—ICT skills shortage across engineering, IT and telecoms roles
—AI adoption raising the bar for structured service governance
—Enterprises transitioning from ITIL 4 to the current ITIL 5 edition

Sources: Glassdoor, PayScale, ERI SalaryExpert (Madrid) 2026; Invest in Spain, ICEX, Mordor Intelligence (Digital Spain 2026).

Designation

ITIL Version 5 Foundation Certified Professionals in Madrid : Salary Insights and Trends

Hiring Companies in Madrid

€19K

Min

€22K

Average

€26K

Max

Glassdoor · PayScale (Madrid) 2026

TelefonicaIndraNTT DATAVodafone

Source: Telefonica · Indra · NTT DATA · Vodafone Spain

Industry Challenges Driving ITIL Demand in Madrid

Fragmented Service Management

Madrid enterprises run many digital products and services but often lack one shared framework, the exact gap the ITIL Value System is designed to close.

ITIL 5 builds a shared value system

Moving from ITIL 4 to ITIL 5

Organisations updating to the fifth iteration need staff trained on the product and service lifecycle and value stream management, not just legacy ITIL 4 concepts.

ITIL 5 Foundation delivers current-edition knowledge

Cloud and Data Centre Boom

Madrid data centre capacity is surging past 600 MW, and scaling cloud operations demand disciplined incident, change and service management practices.

ITIL 5 builds service governance skills

ICT Skills Shortage

Spain faces a shortage of qualified IT and telecoms specialists, so professionals with a recognised, current service management credential are in short supply.

ITIL 5 makes certified talent stand out

Value Leakage in Digital Delivery

Weak links between work and outcomes waste effort. Value Stream Mapping and Management helps teams see delays, cut waste and improve flow.

ITIL 5 builds value stream mapping skills

Governance and Compliance Pressure

Regulated banking, insurance and telecoms employers in Madrid need governed, auditable service management, a core strength of the ITIL Value System.

ITIL 5 builds structured governance capability

Sources: Invest in Spain, ICEX, Trade.gov (Spain ICT and Digital Economy) 2026; Glassdoor (Madrid) 2026.

ITIL 5 Foundation is more than a certificate. It is a modern service management toolkit for a fast-digitising Madrid market. Join professionals who connect digital services to real value. Start your ITIL journey today.

Your Madrid Career Transformation

Where You Stand Today,

And Where ITIL 5 Foundation Takes You

Madrid's digital economy is expanding fast with cloud, data centre and AI investment, and employers increasingly separate professionals with current service management skills from the rest. Here is which side of that line you want to be on.

Today

Salary capped with limited leverage to negotiate in the Madrid market

After ITIL 5

IT Service Manager roles in Madrid average around €62,100, with senior bands reaching far higher

Today

Shortlisted less often for roles that ask for current ITIL knowledge

After ITIL 5

Eligible for service management roles across IT services, banking, telecoms and the public sector

Today

Confident in day-to-day tasks, but employers want framework fluency

After ITIL 5

Fluent in linking digital services to value and governing service delivery

You earn your ITIL 5 Foundation

Before

Service management knowledge that may sit on an older ITIL edition

Now you have

A current-edition, PeopleCert-awarded ITSM credential employers recognise

Before

Limited proof of modern service management skills to employers

Now you have

A clear route into service desk lead, incident and service delivery roles

Before

Task focused, with limited view of end-to-end value

Now you have

Command of the ITIL Value System, guiding principles and value streams

Before

Recognition that varies when you change employer or sector

Now you have

A globally recognised credential that travels across sectors and countries

"The distance between running tasks and managing digital value is increasingly a recognised, current credential, and Madrid's leading employers already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, PayScale, ERI SalaryExpert (Madrid) 2026.

How to Get ITIL V5 Founfdation Certified in Madrid

Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Madrid is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test centre.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test centre.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam. From here you can progress toward higher ITIL designations.

Course Curriculum

of the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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Capabilities You Will Gain in This Course

The Nine ITIL 5 Foundation Topic Areas

This ITIL 5 Foundation programme covers the nine official topic areas of the PeopleCert syllabus. By the end, you can describe the ITIL Value System, apply the guiding principles, and explain how value is co-created across the product and service lifecycle.

Digital Product and Service Management

Understand what sets digital products and services apart, how value is created in digital environments, and how products and services are managed across their full lifecycle.

Value Co-Creation

Learn how value is co-created between providers, consumers and stakeholders while balancing outcomes, costs, risks, experience and sustainability.

The Four Dimensions

Apply the four dimensions of product and service management: organisations and people, value streams and processes, information and technology, and partners and suppliers.

The ITIL Value System

Explain how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.

The Seven Guiding Principles

Use the seven ITIL guiding principles, from focus on value to optimise and automate, to make better decisions and adapt practices to real digital environments.

The Product and Service Lifecycle

Understand the purpose of each lifecycle activity, from discovery and design through to operation, delivery and support, and how they work together to create value.

Management Practices and Continual Improvement

Explore the role of ITIL management practices and practice guides, and apply the continual improvement model to support long-term organisational success.

Value Stream Mapping and Management

Learn to identify, map and manage value streams to improve flow, visibility and outcomes, and to find and remove waste across digital service delivery.

Who Should Take

ITIL V5 Foundation Certification Training in Madrid?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modes

for Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

EUR 1210

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Choose Invensis Learning

For Your ITIL 5 Foundation Certification Training in Madrid?

As a trusted ITIL Version 5 Foundation training company in Madrid, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want current, employer-recognised service management skills. As a PeopleCert Accredited Training Organization, our programmes combine qualified trainers, ITIL 5-aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Madrid, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training
Qualified, PeopleCert-accredited trainers with real ITSM experience
Flexible live virtual, classroom and corporate delivery formats
Courseware aligned to the official ITIL 5 Foundation syllabus (Version 5.0)
Industry-driven case studies illustrating ITIL 5 service management in practice
ITIL 5 Foundation practice questions and mock exams for exam readiness
Guidance to help you clear the ITIL 5 Foundation exam on the first attempt
Dedicated learner support before, during and after training
ISO 9001 and ISO 27001 certified for quality and information security
Trusted by professionals and organisations across many industries

ISO 9001

Quality Management

200K+

Professionals Trained

12M+

Hours of Training Delivered

Flexible Learning Modes

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in Madrid

Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Madrid

The Palace, 7, Plaza de las Cortes, Barrio de las Letras, Cortes, Centro, Madrid, Comunidad de Madrid, 28014, España

ITIL Version 5 Foundation Training Location in Madrid

Madrid Marriott Auditorium Hotel & Conference Center, 400, Avenida de Aragón, Rejas, San Blas - Canillejas, Madrid, Comunidad de Madrid, 28022, España

Corporate ITIL 5 Foundation Training

For Your Teams in Madrid

Suitable for small, medium and large teams
Customised training schedules based on team availability
Flexible delivery through onsite, live virtual or hybrid formats
Trainers with relevant ITSM and industry experience
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and support for corporate training programmes
Scalable delivery for teams across Madrid, Spain and global locations

Enquire with us now

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We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

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ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, created by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.

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examen de ITIL Version 5 Foundation Madridcertificación de ITIL Version 5 Foundation Madridcurso de ITIL Version 5 Foundation Madridcurso en línea de ITIL Version 5 Foundation Madridpreparación de ITIL Version 5 Foundation Madridrequisitos de certificación de ITIL Version 5 Foundation Madridprecio del examen de ITIL Version 5 Foundation Madridcertificación en línea de ITIL Version 5 Foundation Madridcapacitación en ITIL Version 5 Foundation en Madridcapacitación para la certificación ITIL Version 5 Foundation Madridcursos de ITIL Version 5 Foundation en Madridcapacitación de ITIL Version 5 Foundationcertificación de ITIL Version 5 Foundationcapacitación para la certificación de ITIL Version 5 Foundationcurso de ITIL Version 5 Foundation

ITIL 5 Foundation Certification Training in Madrid

What Is the ITIL 5 Foundation Certification?

Key Highlights

ITIL V5 Foundation Certification Eligibility in Madrid

The Payoff of Earning Your ITIL 5 Credential

ITIL V5 Foundation Exam Format in MadridWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Madrid

IT Service Management Careers in Madrid

SECTORS HIRING

GROWTH TRENDS

Industry Challenges Driving ITIL Demand in Madrid

Fragmented Service Management

Moving from ITIL 4 to ITIL 5

Cloud and Data Centre Boom

ICT Skills Shortage

Value Leakage in Digital Delivery

Governance and Compliance Pressure

Where You Stand Today,

And Where ITIL 5 Foundation Takes You

How to Get ITIL V5 Founfdation Certified in Madrid

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculum

Module 1: Key ITIL Terms & Definitions

Capabilities You Will Gain in This Course

Digital Product and Service Management

Value Co-Creation

The Four Dimensions

The ITIL Value System

The Seven Guiding Principles

The Product and Service Lifecycle

Management Practices and Continual Improvement

Value Stream Mapping and Management

Who Should Take

ITIL V5 Foundation Certification Training Modes

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

Why Choose Invensis Learning

ITIL Version 5 Foundation Training Locations in Madrid

Corporate ITIL 5 Foundation Training

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Frequently Asked Questions

What is ITIL 5 Foundation and who is it for?

Is ITIL 5 Foundation worth it for professionals in Madrid?

How does ITIL 5 differ from ITIL 4?

Why choose Invensis Learning for ITIL 5 Foundation training?

How long is the ITIL 5 Foundation certification valid?

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