Why choose Invensis Learning for ITIL 5 training in Chiang Mai?

Invensis Learning is a PeopleCert Accredited Training Organization offering AXELOS-aligned courseware, accredited trainers, flexible delivery formats and first-attempt exam guidance. Our operations are ISO 9001:2015 and ISO 27001:2022 certified, and we have trained professionals across more than 100 countries.

How long is the ITIL 5 Foundation certification valid?

ITIL 5 Foundation certification is valid for three years. To maintain it, you renew every three years by earning 60 CPD (Continuing Professional Development) points within the certification cycle. You can verify current renewal options through your PeopleCert account.

How much does ITIL 5 Foundation training cost in Chiang Mai?

Training is usually offered as a combined training and exam package, and the fee varies by format and provider. Instructor-led and corporate group pricing is available on request. The PeopleCert exam fee can vary by region and channel, so speak with a learning advisor for a current quote.

What is included in the ITIL 5 Foundation course fee?

The training fee typically includes AXELOS-aligned courseware, instruction across all nine Foundation topic areas, practice questions, mock exams, first-attempt exam guidance, learner support and, in most packages, the PeopleCert exam voucher. Confirm exact inclusions when you request a quote.

Is the exam voucher included in the training price?

In most accredited packages the ITIL 5 Foundation is delivered as a combined training and exam bundle that includes the PeopleCert exam voucher. Because inclusions vary by package and region, we confirm whether the voucher is bundled when you enrol.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service desks and wider digital teams in Chiang Mai and across Thailand. Contact us for a tailored group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the ITIL 5 Foundation exam?

The ITIL 5 Foundation exam is closed book with single-answer multiple-choice questions, based on the current ITIL 5 (Version 5.0) syllabus published by PeopleCert. It is delivered online through PeopleCert online proctoring, or at an authorised test centre.

How many questions are on the exam and how long is it?

The exam has 40 questions and you have 60 minutes (one hour) to complete it. It is a closed-book, single-answer multiple-choice paper covering the nine ITIL 5 Foundation topic areas.

What is the passing score for ITIL 5 Foundation?

The passing score is 65%. You must answer at least 26 of the 40 questions correctly to pass. Our mock exams and practice questions are designed to build broad readiness across all nine topic areas.

Where can I take the ITIL 5 Foundation exam?

You can sit the exam online via PeopleCert online proctoring, or at a PeopleCert authorised test centre. It is typically arranged as part of your training and exam package.

Do I need any prerequisites to take the exam?

No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge. Attending accredited training is recommended to prepare effectively.

What topics does the ITIL 5 Foundation training cover?

The training covers the nine Foundation topic areas: Digital Product and Service Management Concepts, Value Co-creation, the Dimensions of Product and Service Management, the ITIL Value System, the ITIL Guiding Principles, the Product and Service Lifecycle, ITIL's Management Practices, Continual Improvement, and Value Stream Mapping and Management.

What are the seven ITIL guiding principles?

The seven ITIL guiding principles are: focus on value; start where you are; progress iteratively with feedback; collaborate and promote visibility; think and work holistically; keep it simple and practical; and optimise and automate. The course shows you how to apply them to real digital service decisions.

Can a beginner take this course?

Yes. ITIL 5 Foundation is designed as an accessible entry point for IT and business professionals alike, with no prior ITIL knowledge required. Trainers use practical examples so beginners can grasp the ITIL Value System and lifecycle concepts with confidence.

What learning materials are provided?

You receive AXELOS-aligned courseware, industry case studies, practice questions and full-length mock exams mapped to the 40-question format, plus first-attempt exam guidance. The 16-hour programme covers every Foundation topic area.

Is the courseware aligned with the current ITIL syllabus?

Yes. The courseware is aligned to the current ITIL 5 Foundation (Version 5.0) syllabus published by PeopleCert and AXELOS, so your preparation maps directly to what the exam assesses.

How soon can I start and how do I enrol?

You can enrol through the Invensis Learning website, choose your preferred format and complete payment, after which you receive access to schedules and learning resources. Live virtual and classroom cohorts run regularly, so speak with an advisor to find the next batch that suits you.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, delivered as a 16-hour programme. You can choose the format that fits your schedule and learning preference.

How is the two-day training scheduled?

The 16-hour programme is usually delivered as two full days or as four half-day sessions, depending on the batch. This flexibility lets working professionals in Chiang Mai train without stepping away from delivery commitments for long.

Can I reschedule or transfer to another batch?

Yes. Flexible options let you reschedule or transfer to another batch, and selected plans include a retake option. Contact our support team to arrange a change that works for you.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

ITIL 5 Foundation Certification Training in Chiang Mai

Walk Out Certified

Master modern IT service management with instructor-led ITIL 5 Foundation training in Chiang Mai. Built for IT and business professionals, this AXELOS (PeopleCert) aligned programme covers the ITIL Value System and the product and service lifecycle, and prepares you for the current ITIL 5 (Version 5.0) exam in flexible live virtual and classroom formats.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

100% Money-back Guarantee*

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Chiang Mai

Starts from

THB 46590

What Is the ITIL 5 Foundation Certification?

Your Entry Point into Modern Service Management

The ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 certification scheme from AXELOS (PeopleCert), and ITIL 5 Foundation certification training in Chiang Mai is your structured route to earning it. The credential introduces the core concepts of digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value in modern digital environments.

ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library and the world's most widely adopted IT service management framework. This version moves beyond traditional IT services to digital product and service management, adding the product and service lifecycle and Value Stream Mapping and Management as core topics. The 40-question Foundation exam is delivered by PeopleCert, so your learning maps directly to the current syllabus.

Chiang Mai's growing offshore delivery, software and digital services base makes recognised service management skills increasingly valuable to local and international employers. With no formal prerequisites and a two-day format, the ITIL 5 Foundation is an accessible first step for IT and business professionals alike. Start your ITIL 5 journey with Invensis Learning and turn framework knowledge into a credential employers trust.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Chiang Mai, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Next: Course Highlights

Key Highlights

of the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Chiang Mai designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification programme in Chiang Mai
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Chiang Mai

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Chiang Mai
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Chiang Mai
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 5 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

Next: Eligibility Criteria

ITIL V5 Foundation Certification Eligibility in Chiang Mai

Do You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Next: Benefits

The Career Payoff of the ITIL 5 Foundation

A Credential Employers Recognise

For Individuals

ITIL 5 Foundation training gives IT and business professionals the language, concepts and practices of modern digital service management, and prepares them for the 40-question PeopleCert exam. The credential suits service desk staff, IT operations professionals, digital product owners and career changers. Whether you are new to ITIL or updating knowledge from an earlier edition, the training builds capability aligned with what employers in Chiang Mai and across Thailand now expect from service management roles.

If you want a recognised, current credential that proves you understand how value is created and improved through digital products and services, the ITIL 5 Foundation is a clear first step. You gain framework knowledge, exam readiness and a qualification recognised in more than 200 countries.

Earns a globally recognised AXELOS (PeopleCert) credential valued by employers across Chiang Mai and worldwide
Opens IT service management roles from service desk analyst to service delivery manager
Builds fluency in the ITIL Value System and the product and service lifecycle
Positions you for Thailand's growing digital transformation and offshore delivery sectors
Grounds you in the current ITIL 5 (Version 5.0) framework, not an outdated edition
Strengthens your ability to co-create value and drive continual improvement
Offers an accessible start with no formal prerequisites and a two-day format
Adds a portable qualification that travels across sectors and borders

For Organizations

ITIL 5 Foundation group training helps organisations build consistent service management capability by equipping teams with the ITIL Value System, the four dimensions and the guiding principles. The training can be delivered for IT operations, service desks or wider digital teams. For organisations connecting IT delivery to business value, this programme provides a scalable, flexible way to raise service quality and prepare staff for the PeopleCert exam.

If your teams work in silos or apply service management inconsistently, ITIL 5 Foundation training creates a shared framework and vocabulary. Staff gain a common approach to value co-creation, continual improvement and the product and service lifecycle.

Standardises IT service management practice across teams and business units
Aligns IT delivery to business value using the current ITIL 5 framework
Helps close service management skills gaps in a tight Thai talent market
Improves incident, change and service delivery consistency
Supports digital transformation and offshore delivery quality
Enables customised, flexible training for onsite or live virtual teams
Creates a shared service management language across the organisation
Raises customer and user experience through value stream thinking

Next: Exam Format

ITIL V5 Foundation Exam Format in Chiang MaiWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam

Next: Certification Cost

ITIL V5 Foundation Certification Cost in Chiang Mai

The total cost of getting ITIL V5 Foundation certified in Chiang Mai includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Chiang Mai delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Value System, the Product and Service Lifecycle, Guiding Principles, the Continual Improvement Model, value stream mapping and management, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Chiang Mai is THB 46590

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam)

Careers ITIL 5 Foundation Opens Up

IT Service Roles in Chiang Mai

ITIL 5 Foundation is a recognised entry marker for IT service management roles across Chiang Mai and Thailand, valued by software delivery centres, outsourcing firms, banks, hospitals and digital teams that manage growing service portfolios. As Thailand's digital transformation spend climbs and a sharp talent shortage bites, professionals who understand the current ITIL framework are increasingly sought after. Demand spans from service desk analyst to IT service delivery manager, and here is what the market is showing right now.

฿1.2M

IT Service Manager average, Thailand

per year, Michael Page / PayScale 2026

฿360K

Service desk and IT support entry pay

per year, SalaryExpert 2026

USD 10.9B

Thailand digital transformation market

2026, Mordor Intelligence

30,000+

National IT and cyber talent gap

unfilled roles, NCSA 2026

SECTORS HIRING

—Software Development and Offshore Delivery Centres
—IT and Digital Services / Outsourcing
—Banking, Financial Services and Fintech
—Tourism, Hospitality and Retail Technology
—Healthcare and Hospital IT
—Telecommunications and Government Digital

GROWTH TRENDS

—Thailand's digital transformation spend rising toward USD 16.6B by 2031
—Severe national IT and cybersecurity talent shortage driving demand
—Chiang Mai emerging as a lower-cost offshore delivery hub
—SMEs adopting AI and cloud, needing structured service management
—Employers valuing current-edition ITIL 5 over legacy frameworks
—Service quality expectations rising across outsourced delivery

Sources: SalaryExpert, PayScale, Glassdoor, Michael Page, JobsDB (Thailand) 2026; Mordor Intelligence (Thailand digital transformation); NCSA talent gap.

Designation

ITIL Version 5 Foundation Certified Professionals in Chiang Mai : Salary Insights and Trends

Hiring Companies in Chiang Mai

฿264K

Min

฿360K

Average

฿540K

Max

SalaryExpert · JobsDB (Thailand) 2026

Manao SoftwarePRTR GroupAgodaTrue Corporation

Source: Manao Software · PRTR Group · Agoda · True Corporation

Industry Challenges Driving ITIL 5 Demand in Chiang Mai

Service Management Maturity Gap

Chiang Mai's offshore delivery centres run many concurrent client projects, but service management is often ad hoc. ITIL 5 gives teams the structured framework this gap needs.

ITIL 5 builds structured service management skills

Severe IT Talent Shortage

Thailand faces a shortfall of tens of thousands of IT and cyber professionals. A current ITIL 5 credential helps professionals stand out and helps employers close capability gaps.

ITIL 5 makes certified professionals stand out

Rapid Digital Transformation

With digital transformation spend climbing toward USD 16.6 billion by 2031, organisations need people who can manage digital products and services and co-create value, not just close tickets.

ITIL 5 builds value co-creation skills

Inconsistent Delivery Quality

As SMEs adopt cloud and AI, inconsistent service quality causes value leakage. ITIL 5 value stream mapping and continual improvement help teams make delivery visible and reliable.

ITIL 5 builds value stream and improvement skills

Sources: Mordor Intelligence (Thailand digital transformation); NCSA and y-axis (talent shortage); KiTalent (Chiang Mai tech economy) 2026.

ITIL 5 Foundation is more than a certificate. It is a career accelerator for IT and service professionals. Join those who connect digital services to real value and lead with the current framework. Start your journey today.

Your Chiang Mai Career Transformation

Where You Stand Today,

And Where ITIL 5 Foundation Takes You

Thailand's IT and digital services market is expanding with digital transformation and offshore delivery growth, and employers increasingly separate professionals with a current service management credential from the rest. Here is which side of that line you want to be on.

Today

Salary capped with limited leverage to negotiate in the local market

After ITIL 5

IT service manager roles in Thailand average around ฿1.2M, with senior service delivery bands reaching higher

Today

Shortlisted less often for roles that list ITIL as preferred

After ITIL 5

Eligible for service management roles across software delivery, BFSI, healthcare and telecom

Today

Confident with day-to-day support, but not the service framework employers want

After ITIL 5

Fluent in linking digital products and services to value and continual improvement

You earn your ITIL 5 Foundation

Before

Service management skills that are hard to prove to employers

Now you have

A current AXELOS (PeopleCert) credential recognised by employers in Chiang Mai and worldwide

Before

Stuck in reactive support work with no recognised framework

Now you have

A clear route into service delivery and service management roles

Before

Familiar with tickets and tasks, but not the wider value picture

Now you have

Command of the ITIL Value System, guiding principles and value streams

Before

Recognition limited when you change employer or move abroad

Now you have

A portable qualification recognised across sectors and more than 200 countries

"The gap between running a service desk and leading service delivery is increasingly a recognised credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: SalaryExpert, PayScale, Glassdoor, Michael Page (Thailand) 2026.

How to Get ITIL V5 Founfdation Certified in Chiang Mai

Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Chiang Mai is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test centre.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test centre.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam. From here you can progress toward higher ITIL designations.

Course Curriculum

of the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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The Service Management Skills You Will Build

Across All Nine Foundation Topic Areas

This ITIL 5 Foundation programme covers all nine Foundation topic areas, so you leave able to speak the language of modern IT service management. By the end, you can explain the ITIL Value System, the four dimensions, the guiding principles and value stream management, and you are ready for the PeopleCert exam.

Digital Product and Service Management

Understand what sets digital products and services apart, how value is created in digital environments, and how the product and service lifecycle sustains that value from discovery to retirement.

Applying the ITIL Value System

See how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system for co-creating value.

Working the Product and Service Lifecycle

Learn the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they connect to create value at every stage.

The Seven ITIL Guiding Principles

Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate to real decisions.

ITIL Management Practices in Action

Explore the role of ITIL 5 management practices and official practice guides that enable consistent, high-quality ways of working, adapted to your organisation's context and maturity.

Value Streams and Continual Improvement

Map and manage value streams to improve flow and visibility, and apply the continual improvement model to keep digital products and services responsive and effective.

Who Should Take

ITIL V5 Foundation Certification Training in Chiang Mai?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modes

for Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

THB 46590

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Train for ITIL 5 Foundation with Invensis Learning

A Trusted Global Training Partner

Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want to build IT service management capability and pass the PeopleCert exam. As a PeopleCert Accredited Training Organization and an established ITIL Version 5 Foundation training company in Chiang Mai, our programmes combine accredited trainers, AXELOS-aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Chiang Mai, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and exam readiness, backed by ISO 9001:2015 and ISO 27001:2022 certified operations.

PeopleCert Accredited Training Organization delivering official ITIL 5 Foundation courseware
Accredited, experienced trainers with real IT service management delivery expertise
ISO 9001:2015 and ISO 27001:2022 certified training operations
Flexible live virtual, classroom and corporate group delivery formats
Full 16-hour programme covering all nine Foundation topic areas
Practice questions, mock exams and first-attempt exam guidance
Dedicated learner support before, during and after training
Trusted by professionals and teams across more than 100 countries

500+

Corporate Clients

15+

Years of Training Excellence

24/7

Learner Support

50+

Industries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in Chiang Mai

Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Chiang Mai

Shangri-La Hotel Chiang Mai, 89/8, Chang Khlan Road, Chiang Mai Municipality, Pa Daed, Mueang Chiang Mai District, Chiang Mai Province, 50100, Thailand

ITIL Version 5 Foundation Training Location in Chiang Mai

Chiang Mai Marriott Hotel, Chiang Mai

Corporate ITIL 5 Foundation Training in Chiang Mai

For Your Teams

Suitable for small, medium and large IT and service teams
Customised schedules built around team availability
Flexible delivery through onsite, live virtual or hybrid formats
Accredited trainers with real service management experience
Role-based, industry-relevant examples for better application
Dedicated coordination and learner support for group programmes
Scalable delivery for teams across Thailand and global locations

Enquire with us now

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Request Training Details

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We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

ITIL Version 5 Foundation Training Course in Bangkok

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Frequently Asked Questions

Here's everything you may ask...

Yes. ITIL 5 Foundation is a recognised entry credential for IT service management roles, which in Thailand span service desk analyst to IT service delivery manager, with service manager pay averaging around THB 1.2M a year. Certified professionals stay in demand with Chiang Mai's banking, healthcare and telecom employers.

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สอบ ITIL Version 5 Foundation Chiang Maiการรับรอง ITIL Version 5 Foundation Chiang Maiหลักสูตร ITIL Version 5 Foundation Chiang Maiหลักสูตรออนไลน์ ITIL Version 5 Foundation Chiang Maiการเตรียมตัว ITIL Version 5 Foundation Chiang Maiข้อกำหนดการรับรอง ITIL Version 5 Foundation Chiang Maiราคาสอบ ITIL Version 5 Foundation Chiang Maiการรับรองออนไลน์ ITIL Version 5 Foundation Chiang Maiการอบรม ITIL Version 5 Foundation ในChiang Maiการอบรมเพื่อการรับรอง ITIL Version 5 Foundation Chiang Maiหลักสูตร ITIL Version 5 Foundation ในChiang Maiการอบรม ITIL Version 5 Foundationการรับรอง ITIL Version 5 Foundationการอบรมเพื่อการรับรอง ITIL Version 5 Foundationหลักสูตร ITIL Version 5 Foundation

ITIL 5 Foundation Certification Training in Chiang Mai

What Is the ITIL 5 Foundation Certification?

Key Highlights

ITIL V5 Foundation Certification Eligibility in Chiang Mai

The Career Payoff of the ITIL 5 Foundation

ITIL V5 Foundation Exam Format in Chiang MaiWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Chiang Mai

Careers ITIL 5 Foundation Opens Up

SECTORS HIRING

GROWTH TRENDS

Industry Challenges Driving ITIL 5 Demand in Chiang Mai

Service Management Maturity Gap

Severe IT Talent Shortage

Rapid Digital Transformation

Inconsistent Delivery Quality

Where You Stand Today,

And Where ITIL 5 Foundation Takes You

How to Get ITIL V5 Founfdation Certified in Chiang Mai

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculum

Module 1: Key ITIL Terms & Definitions

The Service Management Skills You Will Build

Digital Product and Service Management

Applying the ITIL Value System

Working the Product and Service Lifecycle

The Seven ITIL Guiding Principles

ITIL Management Practices in Action

Value Streams and Continual Improvement

Who Should Take

ITIL V5 Foundation Certification Training Modes

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

Why Train for ITIL 5 Foundation with Invensis Learning

ITIL Version 5 Foundation Training Locations in Chiang Mai

Corporate ITIL 5 Foundation Training in Chiang Mai

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We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

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Frequently Asked Questions

Is the ITIL 5 Foundation worth it for a career in Chiang Mai?

What is the ITIL 5 Foundation certification?

How does ITIL 5 differ from ITIL 4?

Why choose Invensis Learning for ITIL 5 training in Chiang Mai?

How long is the ITIL 5 Foundation certification valid?

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