Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is Change Management Foundation and Practitioner?Your Two-Level Change Pathway

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level credential that validates your ability to lead the people and culture side of organisational change. Delivered as instructor-led Change Management Certification Training in Quebec City, this combined programme takes you from understanding change theory to applying it in real organisational scenarios. The course is grounded in the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute and the current Change Management Practitioner Guide, and it maps to the current Foundation and Practitioner exam syllabi. You learn established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S, Bridges' Transition Model and Schein's culture model across five topic areas. It suits change managers, project and programme managers, HR business partners, consultants and leaders in Quebec City's insurance, financial services, public sector and technology employers, where digital transformation is reshaping how work gets done. Start your change management journey with Invensis Learning and earn both credentials on one clear pathway.

    What Is Change Management Foundation and Practitioner?Your Two-Level Change Pathway

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in Quebec CityDo You Qualify for the Change Management F&P Exam?

    What You Gain from Foundation and PractitionerA Credential Employers Trust

    Change Management F&P Exam Format in Quebec CityWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Quebec City assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Quebec City

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers in Quebec CityRoles, Demand and Pay

    Change management has become a sought-after capability across Quebec City, the insurance and financial services capital of Canada and home to iA Financial Group, Beneva and nearby Desjardins. As insurers digitise underwriting and actuarial work, the public sector modernises, and an accelerated retirement wave hits through 2026 to 2028, employers need certified professionals who can lead adoption and manage resistance. Demand runs from change analysts through to transformation leads, and here is what the local market is telling us right now.

    Market Forces Driving Demand for Change Managers in Quebec City

    Change management is more than a certificate. It is the capability Quebec City employers need to make transformation stick. Join professionals who lead adoption, manage resistance and deliver lasting change. Start your journey today.

    Your Quebec City Career Transformation

    From Today's Limits to Certified Change Leader

    Your Quebec City Transformation

    Quebec City's insurance, finance and public sectors are transforming fast, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: Salary.com, Glassdoor, PayScale (Canada) 2026; Quebec International.

    How to Get Change Management F&P Certified in Quebec CityStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Quebec City. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Change Management Skills You Will BuildIndividual to Organisational Change

    This combined programme builds capability across all five change management topic areas, from how individuals experience change to organisational models, stakeholder engagement, change practice and professional conduct. By the end you can apply recognised frameworks to real organisational change and sit both exams with confidence.

    Lead Individuals Through Change

    Apply ADKAR and Bridges' Transition Model to help people move through endings, uncertainty and new beginnings, diagnose where individual change stalls, and design targeted interventions to build motivation and reinforce new behaviours.

    Drive Organisational Change

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S to real scenarios, assess change readiness, and diagnose organisational culture using Schein's model as an enabler or barrier to change.

    Engage Stakeholders and Communicate

    Map stakeholders with power and interest tools, build engagement strategies, and design change communication plans that address rumour, ambiguity and resistance using Cialdini's principles of influence.

    Assess Impact and Plan Change

    Run change impact assessments, build complete change management plans covering communication, training, resistance and benefits, and integrate them with project timelines to embed and sustain new ways of working.

    Apply Emotional Intelligence and Ethics

    Use Goleman's emotional intelligence domains, coaching and facilitation skills, and reflective practice to build trust, manage conflict and handle ethical dilemmas as a professional change practitioner.

    Pass Both Certification Exams

    Prepare with practice for the 50-question, closed-book Foundation exam and the scenario-based, open-book Practitioner exam, including efficient navigation of the Practitioner Guide under timed conditions.

    Who Should TakeChange Management F&P Certification Training in Canada?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CAD 2060

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Quebec City seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CAD 2060

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in Quebec CityExpert-Led, Flexible and Outcome-Focused

    Invensis Learning delivers the combined Change Management Foundation and Practitioner programme for professionals and organisations in Quebec City that want to lead change with recognised, practical capability. Our training pairs experienced trainers with syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted training company in Quebec City, provides a professional experience built around applied understanding, real-world scenarios and readiness for both exams.

    • Experienced, change-qualified trainers with real organisational change practice
    • Courseware aligned to the current Foundation and Practitioner exam syllabi
    • Flexible formats: live virtual (online) instructor-led, classroom and corporate group training
    • Scenario-based practice and mock questions for both exams
    • Guidance to prepare for the closed-book Foundation and open-book Practitioner exams
    • Customised schedules for organisations and team programmes
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in Quebec CityInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Quebec City

    Fairmont Le Chateau Frontenac 1 Rue des Carrières, QC G1R 4P5 Canada

    Change Management Foundation and Practitioner Training Location in Quebec City

    Le capitole Hotel 972 Rue Saint-Jean Québec, QC G1R 1R5 Canada

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    Corporate Change Management TrainingUpskill Teams in Quebec City

    • Suitable for small, medium and large teams across Quebec City
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Change-qualified trainers with insurance, finance and public sector context
    • Role-based examples and case studies for better workplace application
    • Dedicated coordination and learner support for corporate programmes
    • Scalable delivery for teams across Quebec and other regions

    Trusted by Teams Across Leading Sectors

    IA Financial GroupBenevaDesjardinsCGICHU De QuebecCofomo

    What Our Learners Say

    The Models I Now Use Every Week

    "The Foundation and Practitioner course finally gave me the vocabulary and models to lead change on our underwriting system rollout. The ADKAR and Bridges sessions were the most useful, and the open-book practice made the Practitioner exam far less intimidating."

    Marie-Eve Tremblay

    Change Analyst, Insurance

    0/0

    Bridged My Project Delivery Gap

    "As a project manager I always struggled with the people side of delivery. This programme showed me how to plan stakeholder engagement and manage resistance properly. I passed both exams on my first sitting and immediately applied it at work."

    Julien Bergeron

    Project Manager

    0/0

    Practical and Well Structured

    "Clear, practical and well structured. The trainer connected every model to real organisational examples, which helped me support our managers through a restructuring. The Practitioner scenario work was excellent preparation for the exam."

    Sophie Gagnon

    HR Business Partner

    0/0

    A Shared Change Language for Our Team

    "We enrolled a mixed team of project and HR leads for corporate training. It gave everyone a shared change language and improved adoption on our digital transformation. The trainer tailored examples to our sector, which made a real difference."

    Eric Levesque

    Transformation Lead, Financial Services

    0/0

    Flexible Corporate Delivery That Worked

    "Invensis Learning delivered the combined programme onsite for our public sector team on a flexible schedule. The scenario-based approach and application support helped several colleagues certify at both levels and apply the practice to our modernisation work."

    Nathalie Roy

    L&D Manager, Public Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Change management is in strong demand across Quebec City's insurance, finance, public sector and IT employers as they digitise and restructure. Certified change managers in Quebec reach a median near C$140,629, and the two-level credential helps you move into recognised transformation roles.

    General

    Is the Change Management certification worth it in Quebec City?

    Yes. Change management is in strong demand across Quebec City's insurance, finance, public sector and IT employers as they digitise and restructure. Certified change managers in Quebec reach a median near C$140,629, and the two-level credential helps you move into recognised transformation roles.

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognised, two-level credential for leading the people side of organisational change. Foundation validates your knowledge of change concepts and models; Practitioner validates your ability to apply them to real scenarios. It is grounded in the CMBoK and the current Change Management Practitioner Guide.

    Who should take this course?

    It suits change managers, project and programme managers, HR business partners, consultants and leaders driving change. In Quebec City it is especially relevant for professionals in insurance, financial services, healthcare, public administration and technology transformation.

    What standard and body of knowledge is it based on?

    The certification is grounded in the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute and the current Change Management Practitioner Guide. The course maps to the current Foundation and Practitioner exam syllabi across five topic areas.

    Do I need prior experience to take it?

    No. Change Management Foundation has no formal prerequisites and is open to all. To sit the Practitioner exam you must first hold the Foundation certification or an accepted equivalent, which the combined programme covers in sequence.

    Pricing

    How much does the training cost in Quebec City?

    Fees vary by format, whether you choose live virtual, classroom or corporate group training, and are available on request in Canadian dollars. The price typically bundles the combined training with courseware and exam preparation. Request a quote from a learning advisor for current pricing.

    What is included in the course fee?

    The fee typically includes syllabus-aligned courseware, case studies, mock questions for both levels, and guidance to prepare for the Foundation and Practitioner exams. Exam voucher inclusion varies by package, so confirm the details when you enrol.

    Are the exam fees included in the price?

    Exam voucher inclusion depends on the package you choose. Some bundles include both the Foundation and Practitioner exam vouchers, while others are training only. Ask a learning advisor to confirm what your chosen option covers.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for change, project, HR and leadership teams. Contact us for a tailored group quote for your Quebec City team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined programme?

    There are two separate exams. The Foundation exam has 50 multiple-choice questions in 40 minutes, closed book, with a 50% pass mark (25 out of 50). The Practitioner exam has 5 scenario-based sections worth 80 marks total over 2.5 hours, open book, with a 50% pass mark (40 out of 80).

    What is the Foundation exam format?

    The Foundation exam is closed book with 50 single-answer multiple-choice questions to complete in 40 minutes. The pass mark is 50%, which is 25 correct answers out of 50. It tests knowledge and comprehension across the five change management topic areas.

    What is the Practitioner exam format?

    The Practitioner exam is open book, with the Change Management Practitioner Guide permitted. It has 5 scenario-based sections, each worth 16 marks, for 80 marks total over 2.5 hours. The pass mark is 50%, which is 40 out of 80 marks, and it tests applied analysis.

    What does open book mean for the Practitioner exam?

    It means you may use the Change Management Practitioner Guide during the exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential, and the course practises both.

    What if I do not pass an exam the first time?

    You can re-sit an exam, and our preparation, scenario practice and trainer guidance are designed to help you pass. Re-sit policies and any fees vary, so confirm the current terms with a learning advisor before you book.

    Course Content

    What models and topics does the course cover?

    The course covers five topic areas: change and the individual, change and the organisation, communication and stakeholder engagement, change practice, and personal and professional management. Models include ADKAR, Kotter's 8-Step, Lewin, McKinsey 7-S, Bridges' Transition, Schein's culture model and Cialdini's principles.

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and builds knowledge from the ground up, so beginners can start here. Practitioner then develops applied skills, and the combined programme guides you through both levels with hands-on scenario practice and support.

    How long is the training and what is the format?

    The combined programme is delivered as 40 hours of instructor-led training, typically covering Foundation first and then Practitioner. You can choose live virtual (online) instructor-led, classroom, or corporate group formats to suit your schedule.

    What learning materials are provided?

    You receive syllabus-aligned courseware, industry case studies illustrating change models and stakeholder engagement, and practice questions for both the Foundation and Practitioner exams to reinforce your understanding.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware aligns to the current Foundation and Practitioner exam syllabi, the Change Management Body of Knowledge (CMBoK) and the current Change Management Practitioner Guide, so you prepare with up-to-date content.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available in Quebec City?

    We offer live virtual (online) instructor-led training, classroom training, and customised corporate group training for teams in Quebec City. Choose the format that best fits your schedule and learning preference.

    How soon can I start?

    New batches run regularly across live virtual and corporate formats. Self-paced options let you begin right away, while instructor-led cohorts have scheduled start dates. See upcoming schedules or talk to an advisor to find the next available batch.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment before you book.