Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Course?Your Route to Certified Change Leadership

    The Change Management Foundation and Practitioner (CM-F&P) certification course is a globally recognised, two-level qualification that builds your ability to lead the people side of organisational change. Change Management certification training in Toronto with Invensis Learning takes you from core theory to real scenario application in one connected 40-hour programme. The course aligns to the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute and the Change Management Practitioner Guide. The Foundation level validates your knowledge of models such as ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model, while the Practitioner level proves you can apply them to live change scenarios. Toronto employers across banking, consulting, insurance and the public sector increasingly ask for certified change professionals to drive digital transformation and restructuring. Earn both credentials with Invensis Learning and step into that demand with confidence.

    What Is the Change Management Foundation and Practitioner Course?Your Route to Certified Change Leadership

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in TorontoDo You Qualify for the Change Management F&P Exam?

    Why Earn the Change Management Foundation and Practitioner Credentials?Skills and Recognition That Move Careers

    Change Management F&P Exam Format in TorontoWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Toronto assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Toronto

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers and Pay in TorontoWhere the Credential Leads

    Change management has become one of Toronto's most in-demand professional disciplines, as banks, insurers, consultancies and government bodies run large digital-transformation and restructuring programmes. Employers now look for certified professionals who can drive adoption, not just deliver technology. Demand runs from Change Analyst through Change Manager to Director of Change, and here is what the local market is paying and hiring for right now.

    What Is Driving Change Management Demand in Toronto?

    Change management is a career multiplier for Toronto professionals. Learn to lead the people side of change and step into senior roles that connect delivery to real outcomes. Start your journey today.

    Your Toronto Career Transformation

    Your Change Career Before and After Certification

    The Shift Certified Change Skills Deliver

    Toronto's change and transformation market is expanding with digital investment and regulatory pressure, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, ZipRecruiter (Toronto) 2026.

    How to Get Change Management F&P Certified in TorontoStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Toronto. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Skills You Will Build Across Both LevelsFrom Change Models to Real Application

    This programme takes you from understanding change theory to applying it at work. By the end you can diagnose, plan and lead organisational change, and sit both certification exams with confidence.

    Guide Individuals Through Change

    Skills covered in the Change Management course start with the human side. Apply ADKAR, Bridges' Transition Model and motivation theory to help individuals move through endings, uncertainty and new beginnings, and diagnose where change has stalled.

    Lead Organisational Change

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S to real change, and diagnose organisational culture and readiness as enablers or barriers.

    Engage Stakeholders and Communicate

    Map stakeholders with power and interest tools, build engagement and communication plans, and use Cialdini's principles of influence to manage resistance through dialogue.

    Plan and Deliver Change Practice

    Run change impact assessments, build a full change management plan covering training, communication and resistance, and embed change so benefits are sustained after go-live.

    Apply Professional and Personal Skills

    Use emotional intelligence, coaching and facilitation, and ethical judgement to sustain trust and wellbeing through demanding change programmes.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock questions and guided exam technique.

    Who Should TakeChange Management F&P Certification Training in Canada?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CAD 2060

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Toronto seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CAD 2060

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in TorontoExpert-Led, Learner-Focused

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and teams in Toronto who want to lead the people side of change and pass both exams. Our programmes combine experienced change-qualified trainers, CMBoK-aligned courseware, flexible delivery formats and dedicated learner support. As a trusted change management training company in Toronto, we make sure that whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced, change-qualified trainers with real transformation delivery experience
    • Courseware aligned to the CMBoK and the official Foundation and Practitioner syllabi
    • Flexible live virtual (online), classroom and corporate delivery formats
    • Guidance to prepare for both exams on the first attempt
    • Case studies and scenario practice drawn from real change programmes
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 quality and ISO 27001:2022 information-security certified
    • Trusted by professionals and organisations across Canada and worldwide

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    Change Management Foundation and Practitioner Training Locations in TorontoInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Toronto

    Fairmont Royal York 100 Front St W, Toronto, ON M5J 1E3

    Change Management Foundation and Practitioner Training Location in Toronto

    The St. Regis Toronto 325 Bay St., Toronto, ON M5H 4G3

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    Corporate Change Management Training in TorontoFor Your Teams

    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Onsite, live virtual, hybrid or blended delivery
    • Change-qualified trainers with relevant sector experience
    • Role-based examples tied to your live change programmes
    • Dedicated coordination and learner support for groups
    • Scalable delivery across Toronto and global offices

    Trusted by Leading Toronto Employers

    RBCTDScotiabankManulifeDeloitteRogers

    What Our Learners Say

    Passed Both Exams on the First Attempt

    "The training gave me the structure to plan real change, not just react to it. Learning ADKAR and Kotter properly, then applying them in the Practitioner scenarios, changed how I run my programmes. I passed both exams on the first attempt."

    Aisha Khan

    Change Manager

    0/0

    Practical and Immediately Useful

    "As a project manager moving into change work, this course filled the gap I did not know I had. The stakeholder and communication planning tools are things I now use every week at work."

    Daniel Tremblay

    Project Manager

    0/0

    Clear Teaching and Strong Exam Prep

    "The trainer explained the change models clearly and tied each one to real workplace situations. The mock exams for the open-book Practitioner paper made the format much less intimidating."

    Priya Sharma

    HR Business Partner

    0/0

    Gave Our Team a Shared Change Approach

    "We put a group of our transformation team through the corporate programme. They now share a common change language, and adoption on our latest platform rollout was noticeably smoother."

    Michael Chen

    Learning and Development Lead, Financial Services

    0/0

    Tailored, Practical and Well Organised

    "The onsite sessions were tailored to our public-sector modernisation work. Our people came away able to run readiness assessments and manage resistance, which improved delivery on a demanding programme."

    Sarah O'Connor

    Transformation Director, Public Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    It is a globally recognised, two-level change management qualification. Foundation validates your knowledge of change concepts and models, while Practitioner proves you can apply them to real organisational change scenarios. The course aligns to the Change Management Body of Knowledge published by the Change Management Institute.

    General

    What is the Change Management Foundation and Practitioner course?

    It is a globally recognised, two-level change management qualification. Foundation validates your knowledge of change concepts and models, while Practitioner proves you can apply them to real organisational change scenarios. The course aligns to the Change Management Body of Knowledge published by the Change Management Institute.

    Who should take this Change Management certification?

    It suits change managers, project and programme managers, HR and OD practitioners, consultants and leaders who drive organisational change. In Toronto it is especially valued in banking, consulting, insurance and the public sector.

    Is Change Management certification worth it in Toronto?

    Yes. Certified change managers in Toronto average around CA$142,695 a year, rising to about CA$177,249 for senior roles. Employers across banking, consulting and government actively hire credentialed change professionals to drive digital transformation.

    What change management models does the course cover?

    The syllabus covers ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Do I need experience to start?

    No. Change Management Foundation has no formal prerequisites and is open to all. The Practitioner level requires the Foundation certificate, which you earn earlier in the same programme.

    Pricing

    What is included in the course fee?

    The fee includes CMBoK-aligned courseware, instructor-led training across both levels, case studies, mock exams and practice questions, and learner support. Exam vouchers are typically included; confirm current inclusions when you enrol. Request a quote for full details.

    How much does Change Management training cost in Toronto?

    Pricing varies by delivery format and schedule, so it is shared on request. Contact a learning advisor for current Toronto batch pricing and any group or corporate rates.

    Are the exam fees included?

    Exam vouchers for both the Foundation and Practitioner exams are usually part of the training package. Confirm current inclusion at the time of booking, and ask your advisor for a full breakdown.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments in Toronto. Contact us for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose what suits you.

    Exam

    How many exams are in the programme?

    Two. You sit the Change Management Foundation exam and, after passing it, the Change Management Practitioner exam. Both must be passed to hold both credentials.

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions, lasts 40 minutes and is closed book. The pass mark is 50%, which is 25 of 50 correct. It is delivered by online proctoring or at an authorised test centre.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book and scenario-based, with 5 sections each worth 16 marks, 80 marks in total, over 2.5 hours. The pass mark is 50%, which is 40 of 80 marks. The Change Management Practitioner Guide is permitted.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. The scenario questions still require analysis and judgement, so you cannot simply look up answers; efficient navigation and method knowledge both matter.

    What if I do not pass the first time?

    You can resit the relevant exam. Our training is built to prepare you to pass both exams on the first attempt with mock exams and guided technique. Ask about retake options when you enrol.

    Course Content

    What topics does the course cover?

    The syllabus spans five areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at both knowledge and applied levels.

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and starts from core concepts, so beginners and experienced professionals can both take it. Scenario practice then builds you up to the applied Practitioner level.

    What learning materials are provided?

    You receive CMBoK-aligned courseware, the Change Management Practitioner Guide reference, case studies, practice questions, mock exams and quizzes to support both exams.

    How long is the training?

    The combined programme runs for 40 hours, typically delivered over five full days, with Foundation content first and Practitioner content after. Schedules vary by format.

    Is the courseware aligned to the current standard?

    Yes. The courseware aligns to the current Change Management Practitioner Guide and the Change Management Body of Knowledge published by the Change Management Institute, and to the official Foundation and Practitioner exam syllabi.

    Enrollment

    How do I enrol in the course?

    Enrol through the Invensis Learning website. Choose your format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to an advisor to pick the right Toronto batch.

    What training formats are available?

    We offer live virtual (online) instructor-led training, classroom sessions and customised corporate group training, so you can choose what fits your schedule in Toronto.

    When are the next batches?

    New Toronto batches run regularly across weekday and weekend schedules. Contact a learning advisor or view upcoming schedules to find the next available cohort.

    Can I reschedule my enrolment?

    Yes. Flexi options let you reschedule or move to another batch, and selected plans let you attend the training twice. Contact support to arrange this.

    What is the refund policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.