Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL (Version 5) Foundation Bridge?Your Fast Route to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a one-day transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the latest edition of the world's most widely adopted IT service management framework. ITIL (Version 5) Foundation Bridge certification training in Basel gives you a focused, efficient route to the ITIL 5 Foundation credential without repeating content you already know. The bridge covers only what is new and changed in ITIL 5, including the product and service lifecycle, the ITIL Value System, value stream management and the move towards digital and AI-enabled service delivery. It is designed for practising service management professionals who already hold ITIL 4 Foundation and want their credential to reflect current practice. In Basel, where pharma, life sciences, banking and insurance employers run regulated, service-critical IT estates, holding the current ITIL qualification keeps you credible and competitive. Pass the bridge exam and you gain the ITIL 5 Foundation credential, opening the path to higher ITIL 5 qualifications. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Basel, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL (Version 5) Foundation Bridge?Your Fast Route to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Basel, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in BaselDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The Value of Updating to ITIL 5Benefits for Individuals and Teams

    ITIL V5 Foundation Exam Format in BaselWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Basel

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What ITIL 5 Skills Open up in BaselRoles, Sectors and Demand

    Current ITIL knowledge is a strong marker of service management capability across Basel, valued by pharma, life sciences, banking and insurance employers that run regulated, service-critical IT estates. As these organisations digitalise R&D, scale AI and modernise operations, professionals who hold the latest ITIL credential stand out. Demand spans service desk leadership, change and problem management, service delivery and IT operations, and here is what the market is telling us right now.

    What Is Driving Demand for ITIL 5 Skills in Basel

    ITIL 5 is more than an update. It is how Basel service teams stay current, compliant and credible. Join professionals who keep their credential aligned to the latest framework. Start your bridge today.

    Your Basel Career Transformation

    From ITIL 4 Today to ITIL 5 Tomorrow,

    Your Bridge Transformation in Basel

    Basel's IT service market is modernising fast with pharma digitalisation, AI investment and tighter financial-sector compliance, and employers increasingly separate professionals on the current ITIL edition from those who are not. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, jobs.ch (Switzerland) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in BaselStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Basel is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Switzerland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build in the ITIL 5 BridgeWhat the Programme Covers

    The bridge programme updates experienced ITIL 4 professionals to the latest edition, building command of what is new and changed in ITIL 5. By the end, you can apply the product and service lifecycle, value streams and updated practices in your role.

    Key Enhancements in ITIL 5

    You will learn what has changed since ITIL 4, focusing only on the new and refined concepts, terminology and structural updates introduced in ITIL 5, so you can apply the current framework with confidence.

    Digital and AI-Enabled Service Management

    Understand how ITIL 5 reflects modern digital and AI-enabled environments and how increasing complexity shapes the management of digital products and services across their full lifecycle.

    The Product and Service Lifecycle

    Work through how the product and service lifecycle structures delivery from discovery and design to build, operation and support, the core organising principle that is new in ITIL 5.

    Updated Language and Core Concepts

    Gain clarity on the updated terminology and principles in ITIL 5, so you can communicate confidently across teams, partners and stakeholders at different stages of adoption.

    Enhanced Value Creation

    Explore how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes through the ITIL Value System and value streams.

    Applying ITIL 5 in Practice

    Learn how to integrate the enhancements into your existing ITIL knowledge and apply the updated guidance to improve collaboration, performance and results in your own organisation.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Basel?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CHF 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CHF 550

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Invensis Learning for ITIL 5 Bridge Training in BaselAccredited, Expert-Led

    As a trusted ITIL (Version 5) Foundation Bridge training company in Basel, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations who want to keep their service management credential current. As an accredited training provider, we combine experienced trainers, AXELOS (PeopleCert) aligned courseware and flexible delivery with practical, learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Basel, we provide a professional experience built around clear understanding, real-world application and a smooth transition to the latest ITIL edition.

    • Experienced, accredited trainers with real-world IT service management expertise
    • AXELOS (PeopleCert) aligned courseware focused on what is new in ITIL 5
    • Flexible learning formats for individuals, teams and corporate groups
    • Online (live virtual) and classroom delivery to suit working professionals in Basel
    • Structured one-day bridge designed for efficient transition from ITIL 4
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and organisations across multiple industries

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in BaselInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Basel

    Hotel Les Trois Rois, Blumenrain 8, 4001 Basel, Switzerland

    ITIL V5 Foundation Bridge Training Location in Basel

    Hotel Basel, Münzgasse 12, 4001 Basel, Switzerland

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    Corporate ITIL 5 Bridge Training in BaselUpskill Your ITSM Team

    • Transition entire ITSM teams to ITIL 5 in one training day per person
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with relevant service management and industry expertise
    • Role-based examples for pharma, banking, insurance and life-sciences contexts
    • Standardise current ITIL practice across departments and suppliers
    • Dedicated coordination and support for corporate training programmes

    Leading Organisations

    RocheNovartisLonzaBaloiseSyngentaBasler Kantonalbank

    What Our Learners Say

    An Efficient Update to ITIL 5

    "The bridge was exactly what I needed to bring my ITIL 4 knowledge up to date. The trainer focused only on what is new in ITIL 5, and I passed the exam comfortably the same week."

    Lukas Brunner

    IT Service Manager

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    Practical and Relevant Content

    "Clear, well-paced sessions on the product and service lifecycle and value streams. As someone who works with multiple suppliers, the updated practices made immediate sense for my day-to-day work."

    Sandra Meier

    Service Delivery Lead

    0/0

    Confident Advising on the Latest Framework

    "A single day was enough to refresh my credential and learn the new concepts properly. I now advise clients on ITIL 5 with confidence, and the support before the exam was excellent."

    Daniel Frei

    ITSM Consultant

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    Whole Team Transitioned Quickly

    "We moved our whole service management team to ITIL 5 in just a few sessions. The corporate delivery was flexible around our shifts, and everyone came away speaking the same updated language."

    Nicole Huber

    IT Operations Lead, Life Sciences

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    Tailored to a Regulated Sector

    "The trainers understood our regulated environment and tailored the examples accordingly. Standardising our team on the current ITIL edition has made our change and incident practices noticeably more consistent."

    Matthias Keller

    Head of IT Service Management, Financial Services

    0/0



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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The bridge updates your ITIL 4 Foundation credential to the latest ITIL 5 standard in a single day, keeping you credible with Basel employers in pharma, banking, insurance and life sciences. Holding the current credential supports roles such as IT Service Manager, where Basel salaries average around CHF 141,000 per year.

    General

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge updates your ITIL 4 Foundation credential to the latest ITIL 5 standard in a single day, keeping you credible with Basel employers in pharma, banking, insurance and life sciences. Holding the current credential supports roles such as IT Service Manager, where Basel salaries average around CHF 141,000 per year.

    What is the ITIL (Version 5) Foundation Bridge?

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation. It focuses only on what is new and changed in ITIL 5, and passing the exam grants the ITIL 5 Foundation credential without taking the full Foundation exam.

    Who should take the ITIL 5 Bridge?

    The bridge is designed for practising service management professionals who hold ITIL 4 Foundation and want to update their credential, including service desk leads, change and problem managers, ITSM consultants, service delivery managers and trainers who advise clients on the current framework.

    Do I need ITIL 4 Foundation before taking the bridge?

    Yes. ITIL 4 Foundation certification is the prerequisite for the bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course instead, as the bridge assumes existing ITIL 4 knowledge and covers only the differences.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle through PeopleCert, or by achieving a higher ITIL 5 qualification.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The training fee typically includes AXELOS (PeopleCert) aligned courseware, instructor-led sessions focused on the ITIL 5 changes, practice material, exam preparation guidance and learner support. Request a quote to confirm exactly what your chosen format includes.

    How much does ITIL 5 Bridge training cost in Basel?

    Pricing for the one-day bridge varies by format and whether the exam is bundled, and is available on request. The PeopleCert exam fee is set by the governing body and confirmed at booking. Speak with a learning advisor for a tailored quote.

    Is the exam fee included in the training price?

    This depends on the package you choose. Some options bundle the PeopleCert bridge exam, while others price training and exam separately. The exam fee is set by AXELOS (PeopleCert) and varies by region and channel. Ask us which option suits you best.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management, operations and transformation teams across Basel. Contact us for a group quote tailored to your team size.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the payment option that works for you.

    Exam

    What if I do not pass the bridge exam first time?

    If you do not pass on your first attempt, you can resit the exam. Our trainers provide preparation guidance focused on the ITIL 5 changes to help you succeed, and we can advise on PeopleCert resit arrangements and fees.

    What is the format of the ITIL 5 Bridge exam?

    The bridge exam is a closed-book, multiple-choice examination delivered by AXELOS (PeopleCert). It tests only the new and changed content in ITIL 5, so existing ITIL 4 knowledge is assumed rather than retested.

    How many questions are on the exam and how long is it?

    The bridge exam has 20 multiple-choice questions and a duration of 30 minutes. It is a focused assessment of the ITIL 5 updates rather than the full Foundation syllabus.

    What is the pass mark for the bridge exam?

    The pass mark is 65 percent, which means answering at least 13 of the 20 questions correctly. Preparing across all the new ITIL 5 topics is the best way to clear it comfortably.

    How and where can I sit the exam?

    You can take the bridge exam through PeopleCert online proctoring, available around the clock from home or office, or at an authorised test centre. Both options are available to candidates in Basel and across Switzerland.

    Course Content

    Do I need prior experience to follow the course?

    You need ITIL 4 Foundation as a baseline, since the bridge builds on knowledge you already have. Beyond that, the one-day programme is structured to take any practising ITIL 4 professional through the ITIL 5 changes step by step.

    What topics does the ITIL 5 Bridge cover?

    The bridge covers the key enhancements in ITIL 5, digital and AI-enabled service management, the product and service lifecycle, updated language and core concepts, enhanced value creation, and how to apply the updates in practice.

    How is the training delivered?

    Training is delivered as instructor-led sessions, available online (live virtual) or in the classroom, plus customised corporate group delivery. You can choose the format that fits your schedule and learning preference.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the AXELOS (PeopleCert) ITIL Foundation Bridge Version 5 syllabus and reflects the current ITIL 5 concepts, terminology and practices.

    What learning materials are provided?

    You receive AXELOS (PeopleCert) aligned courseware covering the ITIL 5 changes, along with practice material and exam preparation guidance focused on the bridge topics, supported by experienced trainers.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your preferred format, and gain access to schedules and courseware. New bridge sessions run regularly, so you can start quickly. Talk to a learning advisor to find the next batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, and customised corporate group training for teams, so you can pick the format that best fits your schedule in Basel.

    Can I reschedule to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch where plans allow. Contact our support team to arrange a change that suits your availability.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment.

    Will I get a certificate of completion after the training?

    Yes. After completing the training you receive a course completion certificate. Passing the PeopleCert bridge exam separately grants the official ITIL 5 Foundation credential.