Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?Upgrade Your Credential in Lodz

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a one-day PeopleCert qualification that upgrades professionals who already hold ITIL 4 Foundation to the latest ITIL 5 Foundation credential. This ITIL 5 Foundation Bridge certification training in Lodz focuses only on what is new and changed in ITIL 5, so you transition efficiently without repeating content you already know. Created by AXELOS and awarded by PeopleCert, ITIL is the world's most widely adopted IT service management framework. The bridge covers the ITIL Value System, the product and service lifecycle, value stream management and updated practices for digital and AI-enabled environments, then prepares you for the closed-book, 20-question bridge exam. For ITSM professionals across Lodz's shared services, IT and banking employers, holding the current ITIL credential signals that your knowledge is up to date. Start your ITIL 5 journey with Invensis Learning and keep your credential aligned with the framework employers now expect.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Lodz, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Upgrade Your Credential in Lodz

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Lodz, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in LodzDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You GainOutcomes of the ITIL 5 Bridge

    ITIL V5 Foundation Exam Format in LodzWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Lodz

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Bridge Skills Take You in LodzRoles, Demand and Pay

    Across Lodz, ITIL is the common language of IT service management, used by the shared services, BPO, IT and banking employers that run service operations for clients all over Europe. As these centres move from ITIL 4 to ITIL 5 and invest in AI-assisted automation, professionals who hold the current credential are increasingly sought after. Roles span service desk analyst through to service delivery and service integration manager, and here is what the local market is telling us right now.

    What Is Driving ITSM Demand Across Lodz

    The ITIL 5 Bridge is more than a refresh. It keeps your service management skills current as Lodz employers adopt the latest framework. Join professionals who are upgrading their credentials and start your ITIL 5 journey today.

    Your Lodz Career Transformation

    Your ITSM Standing, Before and After the Bridge

    A Lodz Career Upgrade

    Lodz's business services and IT sector is expanding with record investment, and employers increasingly separate professionals who hold the current ITIL credential from those who do not. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert, Glassdoor (Poland and Lodz) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in LodzStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Lodz is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Poland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    What You Will Master on the ITIL 5 BridgeFive Topics, One Day

    This programme builds the knowledge ITIL 4 Foundation holders need to work confidently with the latest framework. By the end, you can apply ITIL 5's updated concepts, lifecycle and value approach, and you are ready for the bridge exam.

    What Has Changed Since ITIL 4

    Skills covered in the ITIL 5 Bridge begin with the key enhancements introduced in ITIL 5, including the new product and service lifecycle, structural updates and the rationale for change relative to ITIL 4.

    Digital and AI-Enabled Service Management

    Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud and multi-supplier ecosystems shapes service management throughout the lifecycle.

    Updated Language and Core Concepts

    Gain clarity on the new and refined terminology in ITIL 5 so you can communicate confidently across teams, partners and stakeholders who may be at different stages of adoption.

    Enhanced Value Creation Approach

    Discover how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes, with a stronger view of sustainability and experience.

    Applying ITIL 5 in Practice

    Learn how to integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and results in real service management settings.

    Readiness for the Bridge Exam

    Prepare for the closed-book, 20-question PeopleCert bridge exam with focused revision across the five topic areas, building the confidence to pass and earn the ITIL 5 Foundation credential.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Lodz?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PLN 2100

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PLN 2100

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor ITIL 5 Foundation Bridge Certification Training in Lodz

    As a trusted ITIL 5 Foundation Bridge training company in Lodz, Invensis Learning delivers accredited ITIL training for individual professionals and organisations that want to keep their service management skills current. Our ITIL 5 Bridge programme combines certified, PeopleCert-aligned instructors, flexible delivery and learner-focused support. Whether you enrol as an individual or plan group training for your team, you get a professional learning experience built around practical understanding, real-world application and a clear path to the ITIL 5 Foundation credential.

    • Accredited training partner for PeopleCert and AXELOS with official ITIL courseware
    • Experienced, certified trainers with real ITSM delivery experience
    • Flexible formats: live online, classroom and corporate group training
    • Focused one-day bridge that respects your existing ITIL 4 knowledge
    • Practice questions and exam guidance aligned to the current syllabus
    • Customised schedules for Lodz teams and organisations
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified for quality and information security

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    ITIL (Version 5) Foundation Bridge Course Training Locations in LodzInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Lodz

    DoubleTree by Hilton Lodz, 29, Łąkowa, Stare Polesie, Łódź-Polesie, Łódź, Łódź Voivodeship, 90-554, Poland

    ITIL V5 Foundation Bridge Training Location in Lodz

    Vienna House by Wyndham Andel's Lodz, Lodz

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    Corporate ITIL 5 Bridge TrainingFor Your Lodz Teams

    • Transition an established ITIL 4 team to ITIL 5 in one focused day each
    • Customised schedules built around your service operations
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified trainers with shared services and ITSM experience
    • Role-based examples relevant to Lodz service centres
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Lodz and global locations

    Trusted by Leading Employers

    FujitsuInfosys BPMAccentureNordeaABB Business ServicesComarch

    What Our Learners Say

    Upgraded to ITIL 5 in a Single Day

    "I already held ITIL 4 Foundation, so the bridge was exactly what I needed. In one day I understood the new lifecycle and value system, and I passed the exam first time. My knowledge finally matches the framework we use at work."

    Tomasz Lewandowski

    Incident Manager

    0/0

    Practical and to the Point

    "The trainer focused only on what changed in ITIL 5, which made the day efficient and practical. The updated terminology and value stream content were clear, and I can already apply them on the service desk."

    Agnieszka Nowak

    Service Desk Team Lead

    0/0

    Clear Path to the Credential

    "Good balance of theory and discussion. The digital and AI-enabled service management topics were new to me and genuinely useful. The practice questions made the bridge exam feel familiar on the day."

    Piotr Zielinski

    IT Support Specialist

    0/0

    Whole Team Aligned to ITIL 5

    "We moved our whole service management team to ITIL 5 with minimal time away from the desk. The group sessions were tailored to our shared services context, and everyone now works to the same current framework."

    Katarzyna Wojcik

    ITSM Manager, Shared Services Centre

    0/0

    Efficient Team Upskilling

    "As an L&D lead I needed an efficient way to refresh credentials across a large team. The bridge format and flexible scheduling made it easy, and the support before and after training was excellent."

    Marek Kowalski

    Learning and Development Lead, BPO Provider

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The bridge gives ITIL 4 Foundation holders the latest ITIL 5 Foundation credential in a single day, without repeating content they already know. With Lodz employers moving to ITIL 5, holding the current credential keeps your service management skills recognised and in demand.

    General

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge gives ITIL 4 Foundation holders the latest ITIL 5 Foundation credential in a single day, without repeating content they already know. With Lodz employers moving to ITIL 5, holding the current credential keeps your service management skills recognised and in demand.

    What is the ITIL 5 Foundation Bridge?

    The ITIL 5 Foundation Bridge is a PeopleCert qualification designed for professionals who already hold ITIL 4 Foundation and want to update to ITIL 5. It focuses only on what is new and changed, and passing the exam grants the ITIL 5 Foundation credential.

    Who should take the ITIL 5 Bridge in Lodz?

    It is for ITIL 4 Foundation holders who work in IT service management, including service desk, incident, change and service managers, plus consultants and trainers. Across Lodz's shared services, IT and banking centres, it suits anyone who needs the current ITIL credential.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. The ITIL 4 Foundation certification is the prerequisite for the bridge. Candidates who do not hold ITIL 4 Foundation should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle through PeopleCert, or by passing a higher ITIL 5 qualification.

    Pricing

    How much does ITIL 5 Bridge training cost in Lodz?

    Training is usually offered as a combined one-day course and exam package, and the fee varies by format and schedule. We quote local training in PLN, while PeopleCert bills the exam separately. Request a quote for current pricing and group rates.

    What is included in the course fee?

    The fee typically includes accredited courseware, the one-day instructor-led session, practice questions, exam guidance and learner support. Confirm whether the PeopleCert exam voucher is bundled when you enrol, or ask us for a quote.

    Is the exam fee included in the training price?

    It depends on the package. Many bridge bundles include the PeopleCert exam, while others price training and exam separately. PeopleCert bills the exam under regional pricing. Talk to a learning advisor to confirm what your enrolment covers.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, delivery teams and whole ITSM functions. Contact us for a tailored quote for your Lodz team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The bridge exam is closed book with 20 multiple-choice questions in a 30-minute slot. It covers only what is new or changed in ITIL 5 across the five topic areas, so your existing ITIL 4 knowledge is assumed and not retested.

    What is the passing score for the bridge exam?

    The pass mark is 65 percent, which is 13 of the 20 questions correct. Focus on understanding the ITIL 5 enhancements across all five topics rather than memorising isolated facts.

    How and where do I take the exam?

    You can sit the exam online with PeopleCert proctoring, available around the clock, or at an authorised PeopleCert test centre. Both options are available to candidates in Lodz and worldwide.

    What credential do I get when I pass?

    When you pass the bridge exam you hold the ITIL 5 Foundation credential, equivalent to passing the full ITIL 5 Foundation exam. It also enables progression to higher ITIL 5 qualifications.

    What if I do not pass the first time?

    You can re-sit the exam through PeopleCert. Re-examination terms and any fees vary, and our trainers provide guidance and practice questions to help you prepare with confidence. Ask us about retake support when you enrol.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The bridge covers five topic areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice. It focuses only on what is new versus ITIL 4.

    Can I take the bridge if my ITIL 4 knowledge is rusty?

    Yes. You need ITIL 4 Foundation as a prerequisite, and the trainer reconnects the changed concepts to what you already know. A short refresh of your ITIL 4 basics before the session helps you get the most from the day.

    What learning materials are provided?

    You receive accredited ITIL courseware, references aligned to the ITIL Foundation Bridge Version 5 syllabus, practice questions and revision aids that map to the five topic areas and the bridge exam.

    Is the courseware aligned with the latest ITIL version?

    Yes. The courseware is aligned to the current ITIL 5 Foundation publication and the official ITIL Foundation Bridge Version 5 syllabus from PeopleCert and AXELOS.

    How long is the training?

    The bridge is delivered as a focused one-day programme. Because it only addresses what is new in ITIL 5, you transition efficiently without repeating ITIL 4 foundational content.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your preferred format and complete payment to receive schedules, courseware and resources. See upcoming batches or talk to a learning advisor to find a date that suits you in Lodz.

    What training formats are available?

    We offer the bridge as live online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and team.

    Is online ITIL 5 Bridge training available in Lodz?

    Yes. You can join the ITIL 5 Bridge course online through live virtual instructor-led sessions, with the same accredited courseware and trainer support as the classroom format. The PeopleCert exam can also be taken online.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.