Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Route into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, and CSM certification training in Johannesburg gives you a working command of the Scrum framework, the Scrum Master role, and the values that make agile teams deliver. Aligned to the current Scrum Guide (November 2020) and the Scrum Alliance CSM Learning Objectives, this instructor-led programme prepares you to facilitate Scrum events, remove impediments, and coach teams as a servant leader. The course suits professionals stepping into the Scrum Master role, project managers moving from traditional delivery to agile, and developers or analysts who want to formalise their Scrum knowledge. Across 16 hours of live training delivered by a Scrum Alliance Certified Scrum Trainer, you cover Scrum theory, the five Scrum values, the Scrum Team, all five events, and the three artefacts, then sit the online CSM exam through the Scrum Alliance portal. Johannesburg's banks, insurers, telecoms and digital teams are scaling agile fast, and the CSM remains the most widely recognised Scrum Master certification worldwide, with over one million certificates issued. Start your Certified ScrumMaster journey with Invensis Learning and earn a credential employers across Gauteng trust.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Johannesburg. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Johannesburg. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in JohannesburgDo You Qualify for the CSM Exam?

    Why a CSM Credential Pays off in JohannesburgSkills Employers Actually Reward

    CSM Exam Format in JohannesburgWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Johannesburg

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Pay in JohannesburgWhy Earn Your CSM Now?

    The CSM opens Scrum Master, Product Owner and agile delivery roles across Johannesburg's banking, insurance, telecom and technology employers, who are scaling agile delivery while competing for scarce certified talent. Scrum Master pay in the city averages well above R1 million a year, and demand runs from junior Scrum Master through to senior agile coach. Here is what the Gauteng market is showing right now.

    What Is Driving Scrum Master Demand in Johannesburg

    The CSM is more than a certificate. It is your entry into agile delivery leadership in one of Africa's busiest technology markets. Train with a Certified Scrum Trainer and step into the Scrum Master role with confidence.

    Your Johannesburg Career Transformation

    Your Move from Team Member to Scrum Master

    The CSM Advantage

    Johannesburg's employers increasingly separate certified Scrum Masters from professionals who have only picked up agile on the job. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, PayScale, Glassdoor (South Africa) 2026.

    How to Get CSM Certified in JohannesburgStep-by-Step Certification Process

    The path to online CSM certification in Johannesburg is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will BuildSkills You Can Apply at Work

    This CSM programme covers the skills in all six areas of the Scrum Alliance CSM Learning Objectives, from Scrum theory and values to events, artefacts and the Scrum Master role. By the end, you can facilitate Scrum events, coach a team, and apply the framework in real, complex delivery.

    Scrum Theory and Empiricism

    Understand the three pillars of transparency, inspection and adaptation, empirical process control, and why Scrum works in complex, unpredictable environments rather than simple ones.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams effective, and model these values as a Scrum Master.

    Building Effective Scrum Teams

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how small, self-managing, cross-functional teams create value each sprint.

    Facilitating All Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, keeping each within its timebox and focused on the Sprint Goal.

    Managing the Scrum Artefacts

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as the commitments that create transparency.

    Leading as a Servant Leader

    Serve the team, Product Owner and organisation through coaching, facilitation and impediment removal, using techniques that make retrospectives and reviews productive.

    Who Should TakeCSM Training in Johannesburg?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZAR 13650

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Johannesburg option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Johannesburg format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Johannesburg seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Johannesburg for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 13650

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Johannesburg option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM Training in JohannesburgTrusted by Professionals and Teams

    As a trusted CSM training company in Johannesburg, Invensis Learning is a Scrum Alliance Registered Education Provider, delivering Certified ScrumMaster training through Certified Scrum Trainers. As an ISO 9001:2015 and ISO 27001:2022 certified training company, we combine accredited trainers, structured courseware and flexible delivery to help Johannesburg professionals and teams earn the CSM with confidence. Whether you enrol as an individual or arrange group training, you get a practical, application-focused experience aligned to the current Scrum Guide and the Scrum Alliance CSM Learning Objectives.

    • Scrum Alliance Registered Education Provider delivering CSM training
    • Live sessions led by a Scrum Alliance Certified Scrum Trainer (CST)
    • 16 hours of interactive training aligned to the CSM Learning Objectives
    • Flexible live virtual and corporate onsite formats for Johannesburg teams
    • Industry case studies on facilitation, coaching and impediment removal
    • Two-year Scrum Alliance membership included on passing the exam
    • Guidance to pass the online CSM exam on your first attempt
    • Dedicated learner support before, during and after training

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the South AfricaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in South Africa

    Southern Sun Katherine Street Sandton, 115, Linden Street, Atholl Gardens, Johannesburg Ward 91, Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2146, South Africa

    Certified ScrumMaster (CSM) in South Africa

    The Michelangelo New York, 152, West 51st Street, Theater District, Manhattan Community Board 5, Manhattan, New York County, New York, 10019, United States

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    Corporate CSM Training in JohannesburgBuild Agile Teams

    • Scrum Alliance aligned CSM training delivered onsite or live virtual for teams
    • Customised schedules built around your delivery and squad availability
    • Sessions led by experienced Scrum Alliance Certified Scrum Trainers
    • Role-based examples from banking, insurance, telecom and technology
    • Consistent Scrum practice across squads, tribes and business units
    • Dedicated coordination and progress reporting for corporate programmes
    • Scalable delivery for teams across Johannesburg and South Africa

    Leading Organisations

    Standard BankAbsaDiscoveryNedbankVodacomMTN

    What Our Learners Say

    Stepped into the Scrum Master Role with Confidence

    "The CSM training finally connected the dots between the Scrum events and my day job. Facilitating the daily scrum and retrospective feels natural now, and I passed the online exam a week after the course."

    Thabo Mokoena

    Scrum Master

    0/0

    Practical and Grounded in Real Delivery

    "The trainer was a working Certified Scrum Trainer, so every concept came with a real delivery example. The sessions on servant leadership and impediment removal changed how I support my team."

    Nomsa Dlamini

    Agile Delivery Analyst

    0/0

    A Clear Bridge from Waterfall to Scrum

    "I moved from traditional project management to agile, and this course gave me the Scrum framework fluency I was missing. The Scrum values and artefacts sections were especially useful."

    Riaan van der Merwe

    Project Manager

    0/0

    Consistent Scrum Practice Across Our Squads

    "We enrolled two delivery squads and the impact was immediate. Our teams now run sprints consistently and speak a common Scrum language. The onsite delivery fitted our schedule well."

    Priya Naidoo

    Head of Delivery, Financial Services

    0/0

    Smooth Corporate Rollout with Real Support

    "Invensis Learning coordinated a corporate CSM programme for our teams with minimal disruption. The trainer tailored examples to telecoms, and the reporting made it easy to track completion."

    Johan Pretorius

    L&D Manager, Telecommunications

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. It suits aspiring Scrum Masters, project managers moving to agile, and team members formalising their Scrum knowledge.

    General

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. It suits aspiring Scrum Masters, project managers moving to agile, and team members formalising their Scrum knowledge.

    Is the CSM worth it for professionals in Johannesburg?

    Yes. Scrum Master roles in Johannesburg average around R1.13 million a year, and banks, insurers and telecoms are scaling agile while competing for scarce certified talent. The CSM is the most recognised Scrum Master credential worldwide, making it a strong career investment. Talk to a learning advisor to plan your path.

    Is the CSM recognised in South Africa?

    Yes. The CSM is a globally recognised Scrum Alliance credential valued by employers across South Africa and worldwide, with over one million certificates issued. Johannesburg's banking, insurance, telecom and technology employers actively hire certified Scrum Masters.

    Which standard is the CSM based on?

    The CSM is based on the Scrum Alliance CSM Learning Objectives and aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. The course covers Scrum theory, values, the team, events and artefacts as defined in the 2020 Scrum Guide.

    How long is the CSM valid and how do I renew it?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through courses, conferences, coaching, teaching and self-study.

    What is the next step after the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation, coaching and stakeholder engagement. The CSM is the mandatory prerequisite, and A-CSM also requires experience in a Scrum Master role.

    Pricing

    How much does CSM training cost in Johannesburg?

    CSM training fees in Johannesburg are quoted on request and vary by format and schedule. The fee typically covers the instructor-led course led by a Certified Scrum Trainer, courseware, and access to the Scrum Alliance online exam. Request a quote for current pricing.

    What is included in the CSM course fee?

    The fee usually includes 16 hours of live training with a Certified Scrum Trainer, Scrum Alliance aligned courseware, case studies and practice activities, access to the online CSM exam, and a two-year Scrum Alliance membership on passing. Ask an advisor for exact inclusions.

    Is the CSM exam fee included in the training?

    The CSM exam is typically included in the course fee paid to the training provider, as the exam is unlocked only after you complete an approved course. Confirm the inclusion when you enrol so there are no surprises.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for squads, delivery centres and business units in Johannesburg. Contact us for a tailored group quote.

    What payment methods are available?

    We accept major credit and debit cards and electronic funds transfer, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice examination taken online through the Scrum Alliance member portal after you complete an approved course. It has 50 single-answer questions and requires no proctor.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 questions and a time limit of 60 minutes (one hour). It is taken online via the Scrum Alliance portal and is open book, so you can refer to materials during the exam.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. Because it is open book, focus on genuine understanding of the Scrum framework rather than memorisation.

    What if I do not pass the CSM exam the first time?

    You have up to three attempts to pass the CSM exam within 90 days of completing your course. The training, practice activities and trainer guidance are designed to help you pass on your first attempt.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer is mandatory. The exam cannot be accessed until you complete the course, and you then have 90 days to sit it.

    Course Content

    Do I need prior experience to take the CSM course?

    No. The CSM has no formal education or work experience prerequisites, so it is suitable for professionals new to Scrum. It also suits those already working in agile teams who want to formalise their knowledge.

    What topics does the CSM training cover?

    The training covers the six areas of the CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role and servant leadership.

    How long is the CSM training?

    The CSM programme is 16 hours of instructor-led training, typically delivered as two full days or four half-days. This exceeds the Scrum Alliance minimum contact-hour requirement and is led by a Certified Scrum Trainer.

    Are the materials aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Guide, the November 2020 edition, and the Scrum Alliance CSM Learning Objectives, so you learn concepts such as the Product Goal, Sprint Goal and Definition of Done as the framework defines them today.

    Is the training practical or theory only?

    The training is highly practical. It uses industry case studies, facilitation exercises and scenario-based discussion so you can apply Scrum in real delivery, not just pass the exam. You practise facilitation, coaching and impediment removal.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol online and join the next available batch in Johannesburg. Choose your preferred format, complete payment, and you receive access to schedules, courseware and joining details. See upcoming schedules or talk to an advisor to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training and customised corporate onsite training for teams. Both are delivered by a Scrum Alliance Certified Scrum Trainer and are valid for CSM exam eligibility.

    Is the CSM course available online in Johannesburg?

    Yes. The course is available as online, live virtual instructor-led training that you can join from anywhere in Johannesburg or across South Africa. Sessions are real-time and interactive with a Certified Scrum Trainer.

    Can I reschedule my batch?

    Yes. You can reschedule or transfer to another batch under our published policy. Contact our support team ahead of your session to arrange a new date that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy. Reach out to our team for the details that apply to your enrolment, and we will guide you through the options.