Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster (CSM) Certification?Your Route into Scrum Team Leadership

    The Certified ScrumMaster (CSM) is the Scrum Alliance's foundational Scrum Master credential, and this CSM certification training in Port Elizabeth prepares you to earn it with confidence. It validates your command of the Scrum framework, the Scrum Master role, and the five Scrum values that make delivery teams effective. The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020 edition) by Ken Schwaber and Jeff Sutherland, and is led by a Scrum Alliance Certified Scrum Trainer (CST). You work through empiricism and the three pillars, all five Scrum events, the three artefacts and servant leadership, then sit the open-book Scrum Alliance online exam of 50 questions. Whether you work in Gqeberha's automotive, BPO or software sector, or are moving from traditional delivery into agile ways of working, this programme gives you a globally recognised credential and the practical facilitation skills to lead Scrum teams. Start your CSM journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Port Elizabeth. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster (CSM) Certification?Your Route into Scrum Team Leadership

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Port Elizabeth. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Port ElizabethDo You Qualify for the CSM Exam?

    Why Getting CSM Certified Pays OffSkills, Recognition and Career Growth

    CSM Exam Format in Port ElizabethWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Port Elizabeth

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where CSM Certification Leads in Port ElizabethRoles, Demand and Pay

    A CSM credential opens the growing agile job market in Port Elizabeth, where automotive, BPO, banking and software employers are building Scrum teams. Scrum Master roles here average around R726,000 a year, with senior and coaching roles paying well beyond that. As the Coega SEZ and Nelson Mandela Bay's tech base expand, certified Scrum Masters are increasingly sought after, and here is what the market is telling us right now.

    Why Scrum Skills Are in Demand Across Nelson Mandela Bay

    The CSM is more than a certificate. It is your entry into agile delivery leadership. Join professionals who facilitate Scrum teams and lead with the framework in Port Elizabeth. Start your journey today.

    Your Port Elizabeth Career Transformation

    Your Career Before and After CSM

    The Shift Scrum Mastery Delivers

    South Africa's move to agile delivery is reshaping how automotive, BPO, banking and software teams work in Nelson Mandela Bay, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert/ERI, PayScale, Glassdoor (South Africa) 2026.

    How to Get CSM Certified in Port ElizabethStep-by-Step Certification Process

    The path to online CSM certification in Port Elizabeth is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    image

    100% Secure and Safe download

    Skills You Will Build as a Scrum MasterPractical, Framework-Accurate Capabilities

    This CSM training builds the practical Scrum capabilities employers expect, grounded in the Scrum Alliance CSM Learning Objectives and the current Scrum Guide. By the end, you can facilitate Scrum events, coach a team and prepare for the Scrum Alliance online exam.

    Scrum Theory and Empiricism

    Skills covered in the CSM course start with Scrum theory: you learn empiricism and the three pillars of transparency, inspection and adaptation that underpin every Scrum practice, and why Scrum thrives in complex work.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety, and understand how the values enable the pillars and a healthy team culture.

    Building Effective Scrum Teams

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality make a small, cohesive team effective.

    Facilitating the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, keeping each within its timebox and focused on the Sprint Goal.

    Managing the Scrum Artefacts

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent.

    The Scrum Master as Servant Leader

    Serve the team, Product Owner and organisation through coaching, facilitation and impediment removal, and lead agile adoption without command and control.

    Who Should TakeCSM Training in Port Elizabeth?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZAR 13650

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Port Elizabeth option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Port Elizabeth format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Port Elizabeth seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Port Elizabeth for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 13650

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Port Elizabeth option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    CSM Certification Training in Port Elizabeth with Invensis LearningWhy Professionals and Teams Choose Us

    As a trusted CSM training company in Port Elizabeth, Invensis Learning delivers structured CSM training for individual professionals and organisations building Scrum capability and preparing for the Scrum Alliance online exam. Our programmes combine Certified Scrum Trainers, flexible delivery formats, Scrum Alliance aligned courseware, and learner-focused support. Whether you are enrolling as an individual or planning group training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application and measurable outcomes.

    • Scrum Alliance aligned courseware delivered by a Certified Scrum Trainer (CST)
    • Live virtual, classroom and corporate formats to fit your schedule
    • Experienced, accredited trainers with real agile delivery expertise
    • Two-year Scrum Alliance membership included on course completion
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified
    • Guidance to pass the Scrum Alliance online exam on your first attempt
    • Industry case studies and hands-on facilitation practice, not just theory
    • Dedicated learner support before, during and after training
    • Corporate group training customised to your organisation's goals
    • Trusted by professionals and organisations across 100+ countries

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the South AfricaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in South Africa

    Radisson Blu Hotel Port Elizabeth, Port Elizabeth

    Certified ScrumMaster (CSM) in South Africa

    The Boardwalk Hotel, Convention Centre & Spa, Port Elizabeth

    corporate banner

    Corporate CSM Training in Port ElizabethUpskill Your Team

    • Suitable for small, medium and large agile teams
    • Customised schedules aligned to your team's availability
    • Onsite, live virtual or hybrid delivery across Nelson Mandela Bay
    • Certified Scrum Trainers with real-world agile delivery experience
    • Role-based examples from automotive, BPO, banking and software
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams in Port Elizabeth and across South Africa

    Trusted by Leading Organisations

    Volkswagen Group AfricaIsuzu Motors South AfricaAspen PharmacareCoega Development CorporationStandard BankEOH

    What Our Learners Say

    From Developer to Scrum Master

    "I was already working in a Scrum team as a developer, but the CSM course gave me the framework depth to step up as Scrum Master. The sessions on facilitating retrospectives and removing impediments changed how our team works."

    Thabo Mkhize

    Software Developer

    0/0

    Practical and Exam-Ready

    "The trainer made Scrum theory, the values and the events genuinely practical. I passed the Scrum Alliance online exam on my first attempt and now run our Sprint events with far more confidence."

    Chloe van der Merwe

    Team Lead

    0/0

    A Clean Switch into Agile

    "Coming from traditional project delivery, I needed to understand how servant leadership differs from managing. This course closed that gap and helped me move into an agile role in Gqeberha."

    Sipho Ndlovu

    Project Coordinator

    0/0

    Directly Useful at Work

    "As a business analyst in a Scrum team, the artefacts and Product Backlog content were exactly what I needed. The case studies made every concept easy to apply back at work."

    Ayesha Pillay

    Business Analyst

    0/0

    Consistent Scrum Across Our Teams

    "We ran the CSM programme onsite for two delivery squads. The trainer tailored examples to our environment, and our teams now share one language for Scrum roles and events. Facilitation quality improved almost immediately."

    Lerato Dlamini

    L&D Manager, Automotive Manufacturer

    0/0

    Strong ROI for Our BPO Teams

    "Invensis Learning delivered flexible live virtual sessions that fit our shift patterns. Our newly certified Scrum Masters run tighter, more purposeful events, and delivery predictability has noticeably improved."

    Nomsa Khumalo

    Delivery Head, BPO Services Firm

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

    Cape TownDurbanJohannesburgPretoria

    Explore Our Other Course Categories

    Project Management Certification Training Courses

    IT Service Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Advanced

    Agile PM Foundation and Practitioner Certification

    Foundation

    Certified ScrumMaster (CSM)

    Advanced

    PRINCE2 Agile Foundation and Practitioner

    Foundation

    Agile Scrum Foundation

    Advanced

    Certified Scrum Product Owner (CSPO)

    Advanced

    Agile Scrum Master (ASM)

    Foundation

    Scrum Fundamentals

    Advanced

    PMI-ACP Exam Prep

    Foundation

    Kanban Training

    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is the Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential globally. It suits anyone stepping into or working within a Scrum team.

    General

    What is the CSM certification and who is it for?

    The CSM is the Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential globally. It suits anyone stepping into or working within a Scrum team.

    Is the CSM certification worth it in Port Elizabeth?

    Yes. Scrum Master roles in Port Elizabeth average around R726,000 a year, with senior and coaching roles paying more, and employers across automotive, BPO, banking and software actively hire certified Scrum Masters. The CSM is a recognised way to prove your Scrum knowledge. Talk to a learning advisor to get started.

    Who should take the CSM course?

    The course suits aspiring Scrum Masters, developers, testers and business analysts already in Scrum teams, project managers moving into agile, and team leads facilitating delivery. There is no formal experience or education requirement to attend.

    Which standard is the CSM based on?

    The CSM is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. The credential is awarded by Scrum Alliance.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew it, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through training, events, coaching and self-study.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation, coaching and stakeholder engagement. CSM is the mandatory prerequisite, and A-CSM also requires time in a Scrum Master role after earning CSM.

    Pricing

    How much does CSM training cost in Port Elizabeth?

    CSM training fees vary by format and schedule, so pricing is available on request. Live virtual, classroom and corporate options are available. Request a quote and a learning advisor will share current batches and pricing for Port Elizabeth.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, delivery by a Certified Scrum Trainer, industry case studies, practice activities, learner support, and a two-year Scrum Alliance membership on passing the exam. Confirm inclusions when you request a quote.

    Is the CSM exam fee included in the training?

    The CSM online exam is taken through the Scrum Alliance member portal after you complete an approved course, and the exam is generally covered by the course you attend. Confirm the exact inclusions with our team before enrolling.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery squads, PMOs and departments across Nelson Mandela Bay. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test of 50 questions taken online through the Scrum Alliance member portal after you complete the course. You have 60 minutes and no proctor is required.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. The exam is based on the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide.

    How many attempts do I get for the CSM exam?

    Candidates typically have up to three attempts to pass within 90 days of completing the course. Our preparation and practice activities are designed to help you pass on the first attempt.

    Do I need to attend a course to take the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer (CST) is mandatory, and the exam cannot be accessed without completing an approved course.

    When can I take the exam after the course?

    You can access the Scrum Alliance online exam within 90 days of completing the course. Because it is open book and unproctored, you can sit it at a time that suits you inside that window.

    Course Content

    What topics does the CSM course cover?

    The course covers six areas from the Scrum Alliance CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role.

    Do I need prior Scrum experience to take the course?

    No. The CSM is a foundational certification with no prerequisites, so beginners are welcome. The trainer builds every concept from first principles, and hands-on activities help you apply the framework as you learn.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry case studies illustrating facilitation and impediment removal, practice activities and reference materials to support your preparation for the online exam.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Guide, the November 2020 edition, and the current Scrum Alliance CSM Learning Objectives.

    How long is the CSM training?

    The programme runs for 16 hours of instruction, delivered as two full days or four half-days depending on the schedule. This meets the Scrum Alliance minimum contact-hour requirement for the CSM course.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Reach out if you would like help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start the CSM training?

    New batches run regularly for learners in Port Elizabeth and across South Africa. Request a quote or view upcoming schedules, and a learning advisor will help you pick the next available cohort.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.