Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Your Route to Becoming a Certified Scrum Master in DurbanWhat the CSM Course Delivers

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification that validates your grasp of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. This CSM certification training in Durban turns that knowledge into a recognised credential employers trust. Delivered by a Scrum Alliance Certified Scrum Trainer and aligned to the current Scrum Guide (November 2020 edition), the course covers Scrum theory, the five Scrum values, all five Scrum events, the three Scrum artifacts, and servant leadership. It suits aspiring Scrum Masters, developers, testers and business analysts, and project managers moving into agile delivery. Durban's growing IT, banking and global business services employers increasingly ask for a Scrum credential, and CSM is the most widely recognised. Complete the two-day course, pass the online exam, and start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Durban. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Your Route to Becoming a Certified Scrum Master in DurbanWhat the CSM Course Delivers

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Durban. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in DurbanDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationValue for Professionals and Teams

    CSM Exam Format in DurbanWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Durban

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Pay in DurbanYour Agile Path in KwaZulu-Natal

    Certified ScrumMaster is the most widely recognised Scrum Master credential, and Durban's employers are hiring for it. As South Africa's second-largest global business services hub, with strong IT, banking, retail and gaming-technology sectors, the city runs a growing number of agile delivery teams that need skilled Scrum Masters. Demand spans entry-level Scrum Masters through to agile coaches, and here is what the KwaZulu-Natal market is telling us right now.

    The Market Forces Making Scrum Masters Essential in Durban

    CSM is more than a certificate. It is your entry into Durban's fast-growing agile job market. Join professionals who lead effective Scrum teams and connect delivery to real outcomes. Start your journey today.

    Your Durban Career Transformation

    From Agile Team Member to Certified Scrum Master

    The Shift CSM Makes

    Durban's technology, banking and global business services employers increasingly separate certified Scrum Masters from the rest of the team. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (South Africa) 2026.

    How to Get CSM Certified in DurbanStep-by-Step Certification Process

    The path to online CSM certification in Durban is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will BuildSkills That Make Scrum Teams Effective

    In this CSM certification training you will learn how the Scrum framework works and how to apply it as a Scrum Master, from empirical theory and the five Scrum values to facilitating events, managing artifacts and leading as a servant leader. By the end you can support a Scrum team and are ready for the online exam.

    Scrum Theory and Empiricism

    Understand the empirical foundation of Scrum and its three pillars of transparency, inspection and adaptation, and see why Scrum works in complex, fast-changing delivery environments.

    The Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams effective and continuous improvement possible.

    Building Effective Scrum Teams

    Learn how the Scrum Master, Product Owner and Developers work as one self-managing, cross-functional team, and how to enable self-management without directing the work.

    Facilitating the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, keeping each event within its timebox and focused on the Sprint Goal.

    Managing Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and focus.

    Mastering the Scrum Master Role

    Serve as a servant leader across the team, the Product Owner and the organisation, using coaching, facilitation and impediment removal to help teams deliver value.

    Who Should TakeCSM Training in Durban?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZAR 13650

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Durban option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Durban format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Durban seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Durban for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 13650

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Durban option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis for CSM Training in DurbanYour Scrum Alliance Partner

    Invensis Learning is a Scrum Alliance Registered Education Provider, delivering Certified ScrumMaster training through Certified Scrum Trainers and aligned to the official Scrum Alliance CSM learning objectives. Our programmes combine expert trainers, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team in Durban, we provide a professional learning experience built around practical understanding, real-world application and exam readiness.

    • Scrum Alliance Registered Education Provider delivering CSM through Certified Scrum Trainers
    • Online (live virtual), classroom and onsite training to fit your schedule
    • 16-hour CSM programme aligned to the official Scrum Alliance learning objectives
    • Two-year Scrum Alliance membership included on course completion
    • Experienced, accredited trainers with real agile delivery experience
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after the course
    • Trusted by professionals and teams across Durban and globally

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the South AfricaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in South Africa

    Beverly Hills Hotel, 427, King Georges Road, Beverly Hills, St George, Sydney, New South Wales, 2209, Australia

    Certified ScrumMaster (CSM) in South Africa

    Durban Place, Otter Hole, Indigo Run, Hilton Head Island, Beaufort County, South Carolina, 29926, United States

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    CSM Corporate Training in DurbanScale Agile Across Your Team

    • Upskill whole delivery teams in Scrum with one consistent programme
    • Flexible onsite, live virtual or hybrid delivery across Durban and KwaZulu-Natal
    • Training schedules aligned to your team's availability
    • Certified Scrum Trainers with real agile delivery experience
    • Role-based examples relevant to your sector
    • Dedicated coordination and progress reporting for group training
    • Scalable delivery for local and multi-site teams

    Trusted by Leading Organisations

    SYSPROVodacomOld MutualNedbankAspen PharmacareMr Price Group

    What Our Learners Say

    Passed the CSM Exam First Time

    "The trainer made Scrum theory click, and the practice questions matched the real exam well. I moved from developer into a Scrum Master role within two months of getting certified."

    Sibusiso Dlamini

    Scrum Master

    0/0

    A Strong Foundation for the Scrum Master Role

    "As a business analyst I always worked around Scrum teams. This course gave me the values and facilitation skills to actually run events with confidence."

    Reshma Naidoo

    Business Analyst

    0/0

    Practical and Well Paced

    "The two days were intense but worth it. Real Durban delivery examples helped me connect the framework to my day job as a project manager moving into agile."

    Andile Zulu

    Project Manager

    0/0

    Consistent Scrum Practice Across Our Teams

    "We trained three delivery squads together. The shared language around events and artifacts has noticeably improved our sprint predictability."

    Megan van der Merwe

    Delivery Manager, Global Business Services

    0/0

    A Strong Partner for Team Upskilling

    "Invensis coordinated onsite CSM training around our release schedule. Our Scrum Masters are now far more effective at removing impediments."

    Priyen Govender

    Head of Agile Delivery, Financial Services

    0/0



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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level certification that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It is the world's most widely recognised Scrum Master credential, suited to anyone starting or formalising a Scrum Master career.

    General

    What is the CSM certification and who is it for?

    The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level certification that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It is the world's most widely recognised Scrum Master credential, suited to anyone starting or formalising a Scrum Master career.

    Who should take the CSM course in Durban?

    The CSM course suits aspiring Scrum Masters, developers, testers, business analysts, team leads and project managers moving into agile delivery. No prior experience or formal qualification is required to attend.

    Is the CSM certification worth it for my career?

    Yes. CSM is recognised by Durban's IT, banking, global business services and gaming-technology employers, and Scrum Masters in South Africa earn strong salaries that rise with experience. It is a practical way to enter or advance in agile delivery. Talk to a learning advisor to plan your path.

    Do I need to attend a course to earn the CSM?

    Yes. Scrum Alliance requires attendance at an approved CSM course delivered by a Certified Scrum Trainer before you can access the exam. Self-study alone does not qualify you to sit the CSM exam.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

    Pricing

    How much does CSM training cost in Durban?

    CSM training fees vary by format and schedule, so pricing is available on request. The fee typically covers the Scrum Alliance aligned course, learning materials and exam access through the Scrum Alliance portal. Request a quote for current Durban batch pricing.

    What is included in the CSM course fee?

    The fee usually includes instructor-led training by a Certified Scrum Trainer, Scrum Alliance aligned courseware, practice questions, exam access, and a two-year Scrum Alliance membership on passing. Confirm the exact inclusions when you enrol.

    Is the CSM exam fee included in the training price?

    For CSM, the exam is generally included with the approved course, as it is delivered through the Scrum Alliance portal after course completion. Confirm the inclusions with our team before you enrol.

    Do you offer group or corporate discounts for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments in Durban. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete the course. It is based on the Scrum Alliance CSM learning objectives and the current Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and you have 60 minutes to complete it. It is taken online through the Scrum Alliance portal without a proctor.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly.

    What happens if I do not pass the CSM exam?

    You typically have up to three attempts to pass within 90 days of completing the course, so there is room to retake if needed. Our trainers and practice materials are designed to help you pass with confidence.

    When can I take the CSM exam after the course?

    You can access the CSM exam through your Scrum Alliance member portal within 90 days of completing the approved course. The exam unlocks once your course completion is recorded.

    Course Content

    What topics does the CSM course cover?

    The course covers all six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role, all aligned to the current Scrum Guide.

    Can a complete beginner take the CSM course?

    Yes. CSM is an entry-level certification and needs no prior Scrum experience or formal qualification. The course is designed to take you from the basics to exam readiness in two days.

    Which Scrum Guide edition is the course based on?

    The course is aligned to the current Scrum Guide, the November 2020 edition, which introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    How long is the CSM training?

    The CSM programme runs for 16 hours, usually delivered as two full days or four half-days, which meets the Scrum Alliance minimum contact-hour requirement.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry case studies, practice questions and trainer guidance to prepare for the online exam and apply Scrum at work.

    Enrollment

    How do I enrol in the CSM course in Durban?

    You can enrol through the Invensis Learning website. Choose your preferred format and batch, complete payment, and you will receive access to schedules, courseware and joining details. See upcoming Durban batches to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, and customised corporate group training, so you can learn in the format that best fits your schedule.

    Is the CSM course available online in Durban?

    Yes. You can take the CSM course as live virtual instructor-led training from anywhere in Durban, with the same Certified Scrum Trainer and interactive sessions as classroom delivery.

    How soon can I start?

    New CSM batches run regularly in live virtual and classroom formats. Check the upcoming schedules or speak with a learning advisor to find the next available Durban cohort.

    Can I reschedule my CSM enrolment?

    Yes. Selected plans let you reschedule or transfer to another batch. Contact our support team to arrange this before your batch begins.