Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Route into Agile Team Leadership

    The Certified ScrumMaster (CSM) is the Scrum Alliance entry-level credential that validates your grasp of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. Certified ScrumMaster certification training in Pretoria gives working professionals a structured, mentor-led route to earn it and step into servant-leadership roles. Delivered by a Scrum Alliance aligned provider, the CSM course is built around the current Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide by Ken Schwaber and Jeff Sutherland. You cover Scrum theory and empiricism, the five Scrum values, all five Scrum events, the three artefacts, and the Scrum Master's servant-leadership duties, then sit the open-book online exam delivered through the Scrum Alliance portal after course completion. The credential suits aspiring Scrum Masters, project managers moving to agile, and developers or business analysts formalising their Scrum knowledge. With Gauteng investing heavily in digital government and Pretoria banks, insurers and public bodies scaling agile delivery, a globally recognised CSM is a smart next step. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Pretoria. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Route into Agile Team Leadership

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Pretoria. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in PretoriaDo You Qualify for the CSM Exam?

    Why a CSM Credential Pays off in PretoriaSkills Employers Actively Reward

    CSM Exam Format in PretoriaWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Pretoria

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Roles and Demand in PretoriaWhat the CSM Opens up for You

    The CSM has become a baseline marker of Scrum Master capability across Pretoria, valued by government departments, banks, insurers, telecoms and IT services firms that are scaling agile delivery. As Gauteng invests in digital government and the capital's public bodies and financial institutions modernise how they build products, certified Scrum Masters are increasingly sought after. Demand spans junior Scrum Masters through to Agile Coaches and Delivery Leads, and here is what the market is telling us right now.

    What Is Fuelling Scrum Master Demand in Pretoria

    The CSM is more than a certificate. It is your entry into agile team leadership. Join professionals across Pretoria who lead effective Scrum teams and drive real delivery. Start your journey today.

    Your Pretoria Career Transformation

    From Aspiring to Certified Scrum Master

    The Shift Your CSM Delivers

    Pretoria's agile market is expanding with digital government investment and financial-sector delivery, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert, Indeed, Glassdoor (South Africa) 2026.

    How to Get CSM Certified in PretoriaStep-by-Step Certification Process

    The path to online CSM certification in Pretoria is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Skills You Will MasterReal Scrum Master Capabilities

    The CSM training programme builds the practical capability to lead Scrum teams, aligned to the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide. By the end you can facilitate the events, manage the artefacts and coach teams towards continuous improvement.

    Apply Scrum Theory and Empiricism

    This CSM course teaches you to apply the Scrum framework in real team settings. You will explain empirical process control and the three pillars of transparency, inspection and adaptation, and know why Scrum works in complex, changing work.

    Live the Five Scrum Values

    Put commitment, focus, openness, respect and courage into practice so your team builds the trust that makes Scrum effective, and learn how a Scrum Master models these values every day.

    Facilitate All Five Scrum Events

    Run Sprint Planning, the Daily Scrum, Sprint Review, Sprint Retrospective and the Sprint itself within their timeboxes, keeping each event productive and focused on the Sprint Goal.

    Manage Scrum Artefacts and Commitments

    Work confidently with the Product Backlog, Sprint Backlog and Increment, and apply their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent and outcomes clear.

    Lead as a Servant Leader

    Understand the Scrum Master's accountability and the three areas of service to the Scrum Team, the Product Owner and the organisation, and lead by enabling rather than directing.

    Coach Teams and Remove Impediments

    Use facilitation and coaching techniques to grow self-managing, cross-functional teams, resolve conflict in retrospectives, and clear the impediments that slow delivery.

    Who Should TakeCSM Training in Pretoria?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZAR 13650

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Pretoria option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Pretoria format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Pretoria seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Pretoria for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 13650

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Pretoria option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Professionals Pick Invensis for CSM in PretoriaA Partner Built Around Your Success

    As a trusted CSM training company in Pretoria, Invensis Learning delivers structured, Scrum Alliance aligned CSM training for professionals and organisations building agile delivery capability. Our programmes combine experienced, accredited trainers, official CSM Learning Objectives, flexible instructor-led delivery, and learner-focused support. Whether you enrol as an individual or plan group training for your team, we provide a professional learning experience built around practical understanding, real-world application, and a clear path to the Scrum Alliance online exam.

    • Scrum Alliance aligned CSM courseware delivered by a Certified Scrum Trainer
    • Experienced, accredited trainers with real agile delivery experience
    • Flexible formats: live virtual and classroom instructor-led training
    • Guidance to complete the course and clear the online exam with confidence
    • Two-year Scrum Alliance membership and directory listing on passing
    • Dedicated learner support before, during and after your training
    • Customised corporate and group training for teams across Pretoria
    • Trusted by professionals and organisations across many industries

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    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    Certified ScrumMaster (CSM) Locations in the South AfricaAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in South Africa

    Sheraton Pretoria, 643, Wessels Street, Arcadia, Tshwane Ward 92, Pretoria, City of Tshwane Metropolitan Municipality, Gauteng, 0007, South Africa

    Certified ScrumMaster (CSM) in South Africa

    Protea Hotel Pretoria Loftus Park, Pretoria

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    Corporate CSM Training in PretoriaScale Agile Across Your Teams

    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team availability
    • Delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainers with real agile delivery experience
    • Role-based examples relevant to your industry and products
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Pretoria and beyond

    Leading Organisations

    TelkomBCXAbsaNedbankVodacomDiscovery

    What Our Learners Say

    Stepped into My First Scrum Master Role

    "The CSM course made the Scrum framework click for me. The trainer used real facilitation examples, and I walked into my new Scrum Master role in Pretoria able to run sprint events with confidence."

    Thabo Molefe

    Scrum Master

    0/0

    A Clean Transition from Waterfall to Scrum

    "As a project manager moving into agile, I needed to understand servant leadership properly. The sessions on the five Scrum values and impediment removal were practical, and I passed the online exam soon after."

    Lerato Nkosi

    Project Manager Turned Scrum Master

    0/0

    Practical and Framework-Accurate

    "Well-structured content mapped to the Scrum Guide, with plenty of discussion. The facilitation techniques for retrospectives are ones I now use every sprint with my development team."

    Nadia Pillay

    Business Analyst

    0/0

    Consistent Scrum Practice Across Our Teams

    "We trained two delivery squads through the corporate CSM programme. The teams now share a common Scrum language, and our sprint reviews and retrospectives are far more disciplined and useful."

    Johan van der Merwe

    Delivery Manager, Financial Services

    0/0

    Tailored to Our Transformation Goals

    "Invensis Learning tailored the training to our public sector transformation programme. The trainer adapted examples to our context, and our new Scrum Masters were productive quickly."

    Ayesha Khan

    L&D Lead, Public Sector

    0/0



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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster is Scrum Alliance's entry-level credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, project managers moving to agile, and developers or business analysts formalising their Scrum knowledge.

    General

    What is the CSM certification and who is it for?

    The Certified ScrumMaster is Scrum Alliance's entry-level credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, project managers moving to agile, and developers or business analysts formalising their Scrum knowledge.

    Is the CSM worth it for professionals in Pretoria?

    Yes. Scrum Master roles in South Africa average around R871,000 a year, and Pretoria employers across government, banking, insurance and IT are scaling agile delivery. The CSM is the most widely recognised Scrum Master credential and helps you qualify for these in-demand roles.

    Why choose Invensis Learning for CSM training?

    Invensis Learning delivers Scrum Alliance aligned CSM training through a Certified Scrum Trainer, with courseware mapped to the official CSM Learning Objectives, flexible instructor-led formats, and support through to the online exam. Talk to a learning advisor to find the right batch.

    Is the CSM recognised internationally?

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential, with over a million certificates issued. Scrum Alliance operates globally, so your CSM is valued across sectors and countries, including throughout South Africa.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) within each two-year cycle and pay the Scrum Alliance membership renewal fee. SEUs can come from training, conferences, coaching and self-study.

    What is the next step after the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation, coaching and stakeholder engagement. The CSM is the mandatory prerequisite, and A-CSM also expects experience in a Scrum Master role.

    Pricing

    What is included in the CSM course fee?

    The fee typically covers Scrum Alliance aligned courseware, instructor-led sessions with a Certified Scrum Trainer, case studies, practice questions, and a two-year Scrum Alliance membership on passing the exam. Request a quote for the full inclusions in your batch.

    How much does CSM training cost in Pretoria?

    Pricing varies by format and schedule, so the current fee is available on request. The Scrum Alliance exam is normally included in an approved CSM course delivered by a Certified Scrum Trainer. Contact a learning advisor for a tailored quote.

    Is the exam fee included in the training price?

    For CSM, the exam is usually included in the course fee paid to the approved training provider, since course attendance is what unlocks the online exam. Confirm the exact inclusions for your batch when you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, PMOs and transformation groups in Pretoria. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you and to see upcoming batches.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice online test taken through the Scrum Alliance portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes. It is delivered online through the Scrum Alliance member portal, with no proctor required.

    What is the passing score for the CSM exam?

    The passing score is 74%, meaning you must answer at least 37 of the 50 questions correctly. The exam is open book, so you can refer to materials while you answer.

    Do I need to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam cannot be accessed until you complete the course, after which you have 90 days to sit it online.

    What if I do not pass the CSM exam first time?

    Candidates typically have three attempts to pass within 90 days of completing the course. Our trainers and practice materials help you prepare thoroughly so you can approach the exam with confidence.

    Course Content

    What topics does the CSM training cover?

    The training covers the six areas of the CSM Learning Objectives: Scrum theory and principles, the Scrum values, the Scrum Team, the Scrum events, the Scrum artefacts, and the Scrum Master role, all aligned to the 2020 Scrum Guide.

    Do I need prior experience to take the CSM course?

    No. There is no formal education or work experience requirement, so the course suits beginners as well as those formalising existing Scrum knowledge. Interactive sessions and case studies help newcomers build confidence quickly.

    How long is the CSM training programme?

    The instructor-led CSM programme runs for 16 hours, offered as two full days or four half-days depending on the schedule. This meets the Scrum Alliance minimum contact-hour requirement for an approved course.

    Is the courseware aligned to the latest Scrum standard?

    Yes. The courseware is aligned to the current Scrum Alliance CSM Learning Objectives and the November 2020 edition of the Scrum Guide by Ken Schwaber and Jeff Sutherland.

    What learning materials and support are provided?

    You receive Scrum Alliance aligned course materials, industry case studies on facilitation and coaching, practice questions, and post-training support, plus a two-year Scrum Alliance membership once you pass the exam.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to your schedule, course materials and trainer details. See upcoming batches to get started.

    What training formats are available in Pretoria?

    We offer live virtual instructor-led training and classroom sessions, plus customised corporate group training for teams. Choose the format that fits your schedule, and talk to an advisor if you need help deciding.

    How soon can I start the CSM training?

    New batches run regularly in both live virtual and classroom formats. Check the upcoming schedules for the next available dates in your time zone, or speak with a learning advisor to reserve a place.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange this before your start date.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment.