Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential?Your Route into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential that validates your grasp of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. Our CSM certification training in Charlotte prepares professionals to facilitate Scrum events, coach self-managing teams, and remove impediments with confidence. The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, published in November 2020. It covers Scrum theory and the three pillars, the five Scrum values, the Scrum Team, all five Scrum events, and the three Scrum artifacts. Delivered by a Scrum Alliance Certified Scrum Trainer (CST), it unlocks the online CSM exam through your Scrum Alliance member portal. Whether you are stepping into a Scrum Master role at a Charlotte bank, fintech, or product team, or formalizing skills you already use, CSM gives you a globally recognized credential. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Charlotte. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential?Your Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Charlotte. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in CharlotteDo You Qualify for the CSM Exam?

    What You Gain from Becoming CSM CertifiedA Credential Employers Recognize

    CSM Exam Format in CharlotteWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Charlotte

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Roles and Pay in CharlotteWhy Get CSM Certified Here?

    CSM has become the baseline Scrum Master credential across Charlotte, valued by the banks, fintechs, insurers and technology teams that run large agile delivery portfolios. As the second-largest US banking center expands its tech and product functions, certified Scrum Masters who can facilitate teams and drive value are in strong demand. Roles range from Scrum Master to Product Owner, Agile Coach and Release Train Engineer, and here is what the local market is telling us right now.

    Market Forces Driving Scrum Master Demand in Charlotte

    CSM is more than a certificate. It is your route into agile delivery roles across Charlotte's banks, fintechs and technology teams. Start your Scrum Master journey today.

    Your Charlotte Career Transformation

    Where You Stand Today and Where CSM Takes You

    Your Charlotte Career Shift

    Charlotte's agile delivery market is expanding with banking, fintech and technology investment, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, ZipRecruiter, PayScale (Charlotte, NC) 2026.

    How to Get CSM Certified in CharlotteStep-by-Step Certification Process

    The path to online CSM certification in Charlotte is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    image

    100% Secure and Safe download

    Skills You Will Build in This CSM CoursePractical Scrum Master Capabilities

    This CSM course builds the practical Scrum Master skills you will use from day one, mapped to the six areas of the Scrum Alliance CSM Learning Objectives. By the end, you can facilitate Scrum events, coach self-managing teams, and apply the Scrum framework with confidence.

    Apply Scrum Theory and Empiricism

    Understand the empirical foundation of Scrum and the three pillars of transparency, inspection and adaptation, and explain why Scrum works in complex, changing environments.

    Live the Five Scrum Values

    Put commitment, focus, openness, respect and courage into practice to build trust, psychological safety and honest communication within your Scrum team.

    Build Effective Scrum Teams

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and coach small, cross-functional teams to self-manage and deliver value.

    Facilitate All Five Scrum Events

    Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event productive and focused on the Sprint Goal.

    Manage the Three Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments that create transparency.

    Lead as a Servant Leader

    Serve your team, Product Owner and organization by coaching, facilitating and removing impediments, using proven techniques to support agile adoption.

    Who Should TakeCSM Training in Charlotte?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Charlotte option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Charlotte format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Charlotte seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Charlotte for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Charlotte option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for CSM Training in CharlotteTrusted by Professionals and Teams

    As a trusted CSM training company in Charlotte, NC, Invensis Learning delivers structured CSM training for professionals and organizations building agile delivery capability. Our programs combine Scrum Alliance-aligned trainers, flexible live virtual and classroom formats, organized courseware, and learner-focused support, so you move from learning to the online exam with a clear path. Whether you enroll as an individual or plan corporate training for your team in Charlotte, we provide a professional experience built around practical Scrum skills and real-world application.

    • Scrum Alliance Registered Education Provider delivering CST-led CSM training
    • Experienced, Scrum Alliance-aligned trainers with real delivery expertise
    • Flexible live virtual and classroom formats for individuals and teams
    • Course completion unlocks the Scrum Alliance online CSM exam
    • Structured courseware aligned to the CSM Learning Objectives
    • Two-year Scrum Alliance membership included on passing the exam
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    555 South McDowell Street, North Tower, Charlotte, North Carolina 28204 United States

    Certified ScrumMaster (CSM) in United States

    311 East 5th Street, Charlotte, North Carolina 28202 United States

    corporate banner

    Corporate CSM Training in CharlotteScale Agile Capability

    • Suitable for small, medium and large teams
    • Customized schedules aligned to team availability
    • Onsite, live virtual or hybrid delivery formats
    • Scrum Alliance-aligned trainers with industry experience
    • Role-based examples for banking, fintech and tech teams
    • Dedicated coordination and support for group programs
    • Scalable delivery for local and distributed teams

    Trusted by Leading Charlotte Employers

    Bank Of AmericaTruistWells FargoAlly FinancialHoneywellDuke Energy

    What Our Learners Say

    From Developer to Scrum Master

    "The CSM course finally made the Scrum framework click for me. I passed the online exam a few days after training and stepped into a Scrum Master role at a Charlotte fintech team within a month."

    Marcus Bennett

    Scrum Master

    0/0

    Practical and Hands-On

    "The trainer used real delivery scenarios that matched my day-to-day work as a business analyst. The sessions on facilitating events and removing impediments were the most practical part for me."

    Ashley Carter

    Business Analyst

    0/0

    Better Team Facilitation

    "Clear explanation of the Scrum values and the three artifacts. I now run our Daily Scrum and Retrospective with a lot more structure and the team is more focused on the Sprint Goal."

    Devin Rivera

    Software Developer

    0/0

    Consistent Scrum Across Teams

    "We enrolled two delivery squads in the corporate CSM program. The teams now share a common Scrum vocabulary, and our sprints are noticeably more predictable across the department."

    Priya Sharma

    L&D Manager, Banking Sector

    0/0

    Strong Corporate Delivery

    "The onsite training was tailored to our fintech context and delivered by an experienced trainer. Our Scrum Masters came away better at coaching self-managing teams and protecting team focus."

    Jonathan Ellis

    Delivery Director, Fintech

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Inquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

    AlbuquerqueAnchorageAtlantaAustinBostonChicagoCincinnatiClevelandColorado SpringsColumbiaColumbusDallasDenverDes MoinesDetroitEl PasoFargoFort SmithFort WorthHartfordHonoluluHoustonIndianapolisJacksonvilleJersey CityKansas CityLas VegasLincolnLittle RockLos AngelesLouisvilleMemphisMiamiMilwaukeeMinneapolisNashvilleNew HavenNew OrleansNew York CityNewarkOklahoma CityOmahaOrlandoPhiladelphiaPhoenixPittsburghPortlandRaleighRichmondSacramento

    Explore Our Other Course Categories

    Project Management Certification Training Courses

    IT Service Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Foundation

    Certified ScrumMaster (CSM)

    Advanced

    Certified Scrum Product Owner (CSPO)

    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts, and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts, and project managers moving into agile delivery.

    Is the CSM certification worth it in Charlotte?

    Yes. Charlotte is the second-largest US banking center, and its banks, fintechs and technology teams actively hire certified Scrum Masters. Scrum Master roles in the city average around $130,480 a year, and CSM is the most widely recognized Scrum Master credential globally.

    Which standard is the CSM based on?

    CSM is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, published in November 2020 by Ken Schwaber and Jeff Sutherland. It covers Scrum theory, the five Scrum values, the Scrum Team, the five events, and the three artifacts.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, conferences, coaching and self-study.

    Do I need experience to take the CSM course?

    No. There is no formal education or work experience requirement. CSM suits those new to Scrum as well as professionals formalizing existing Scrum knowledge.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track. CSM is the mandatory prerequisite, and A-CSM also requires at least 12 months in a Scrum Master role after earning CSM.

    Pricing

    What is included in the CSM course fee?

    The fee typically covers Scrum Alliance-aligned courseware, instructor-led sessions with a Certified Scrum Trainer, industry case studies, and the two-year Scrum Alliance membership included on passing the exam. Request a quote for the current inclusions.

    How much does CSM training cost in Charlotte?

    Pricing varies by format and schedule, and the CSM exam fee is usually included in the course fee paid to the training provider. Contact a learning advisor for current Charlotte pricing and group rates.

    Is the exam fee included in the training price?

    In most cases, yes. For CSM, the online exam is typically bundled into the course fee paid to the Certified Scrum Trainer or training organization. Confirm the exact inclusions when you request a quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams and departments in Charlotte. Contact us for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete the course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam?

    The exam has 50 multiple-choice questions with a 60-minute time limit. It is taken online without a proctor once your course is complete.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly.

    How many attempts do I get for the exam?

    Candidates typically have three attempts to pass within 90 days of completing the course. If you do not pass at first, you can use the additional attempts within that window.

    Is attending a course mandatory for the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer (CST) is mandatory. The exam cannot be accessed without completing the course.

    Course Content

    What topics does the CSM course cover?

    The course covers six areas of the Scrum Alliance CSM Learning Objectives: Scrum Theory and Principles, Scrum Values, the Scrum Team, Scrum Events, Scrum Artifacts, and the Scrum Master Role, all aligned to the current Scrum Guide.

    Can a beginner take this course?

    Yes. CSM is designed for those new to Scrum as well as practitioners formalizing their knowledge. There are no prerequisites, and the trainer guides you through the framework with practical examples.

    Will I learn to facilitate Scrum events?

    Yes. You will learn to facilitate all five Scrum events, the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, within their timeboxes, plus retrospective and facilitation techniques.

    What learning materials are provided?

    You receive Scrum Alliance-aligned courseware, industry case studies illustrating Scrum Master facilitation and coaching, and practice support to prepare for the online exam.

    How long is the CSM course?

    The CSM course is a 16-hour program, delivered as two full days or four half-days depending on the schedule, meeting Scrum Alliance course requirements.

    Enrollment

    How do I enroll in the CSM course in Charlotte?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and trainer details. Talk to a learning advisor to see upcoming batches.

    What training formats are available?

    We offer online (live virtual) instructor-led training and classroom training, plus customized corporate group training, so you can choose the format that fits your schedule.

    How soon can I start?

    New CSM batches run regularly in live virtual and classroom formats. Check upcoming schedules or speak with an advisor to find the next available cohort in Charlotte.

    Can I reschedule my enrollment to another batch?

    Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrollment.