Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your First Step into Scrum Leadership

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, and it validates your grasp of the Scrum framework, the Scrum Master role, and the five Scrum values that make agile teams effective. Invensis Learning's CSM certification training in Hartford is a 16-hour, instructor-led program delivered by a Certified Scrum Trainer that takes you from Scrum theory to a job-ready command of servant leadership and team facilitation. The course is built around the current Scrum Alliance CSM Learning Objectives and the latest Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, so you learn Scrum exactly as employers apply it today. It suits aspiring Scrum Masters, project managers moving into agile delivery, and developers or business analysts already working on Scrum teams across Hartford's insurance, healthcare and technology employers. You will cover Scrum theory and empiricism, the three pillars, the Scrum Team, all five Scrum events, the three artifacts, and the servant-leadership skills the role demands. Pass the 50-question online exam within 90 days of the course and you earn a globally recognized credential plus a two-year Scrum Alliance membership. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Hartford. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your First Step into Scrum Leadership

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Hartford. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in HartfordDo You Qualify for the CSM Exam?

    Why Earn Your CSM Credential?Skills and Recognition That Move Your Career Forward

    CSM Exam Format in HartfordWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Hartford

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Pay in HartfordWhy Employers Value CSM

    The CSM is the baseline Scrum Master credential across Hartford, valued by the insurers, health and technology employers that anchor the region's economy. As Connecticut's insurance capital modernizes legacy systems, moves to the cloud and adopts generative AI, demand for certified Scrum Masters who can lead agile delivery keeps rising. Roles range from Scrum Master to Senior Scrum Master and Agile Coach, and here is what the local market is paying now.

    Why Hartford Employers Need Certified Scrum Masters

    CSM is more than a certificate. It is your route into agile leadership on Hartford's insurance, health and technology teams. Start your Scrum Master journey today.

    Your Hartford Career Transformation

    From Agile Team Member to Certified Scrum Master

    See the Difference CSM Makes

    Hartford's insurance, healthcare and technology employers are accelerating agile delivery, and they increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, Salary.com, ZipRecruiter (Hartford, CT) 2026.

    How to Get CSM Certified in HartfordStep-by-Step Certification Process

    The path to online CSM certification in Hartford is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterGrounded in the Scrum Alliance CSM Curriculum

    This CSM program builds the knowledge and practical skills the Scrum Master role demands, aligned to the current Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. By the end you can facilitate Scrum events, coach agile teams and prepare for the online CSM exam.

    Apply Scrum Theory and Empiricism

    In this CSM training you will learn to run teams on transparency, inspection and adaptation. Apply empirical process control and the three pillars of Scrum to complex, fast-changing work in insurance and technology delivery.

    Live the Five Scrum Values

    Put commitment, focus, openness, respect and courage into daily practice. Build the psychological safety and trust that make Scrum teams honest, productive and high-performing.

    Lead the Scrum Team

    Understand the accountabilities of the Scrum Master, Product Owner and Developers. Coach a small, cross-functional, self-managing team to deliver a valuable Increment every sprint.

    Facilitate All Five Scrum Events

    Run the Sprint, Sprint Planning, the Daily Scrum, the Sprint Review and the Sprint Retrospective within their timeboxes, keeping every event purposeful and outcome-focused.

    Manage the Three Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent and focused.

    Master Servant Leadership

    Serve the team, the Product Owner and the organization as a servant leader. Remove impediments, coach for self-management and use facilitation techniques to resolve conflict.

    Who Should TakeCSM Training in Hartford?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Hartford option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Hartford format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Hartford seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Hartford for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Hartford option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in Hartford?Expert-Led, Scrum Alliance Aligned

    As a trusted CSM training company in Hartford, CT, Invensis Learning delivers Scrum Alliance aligned Certified ScrumMaster training for professionals and teams across Hartford and Connecticut. Our CSM course is led by a Certified Scrum Trainer and built on the official Scrum Alliance CSM Learning Objectives, with industry case studies that show servant leadership and facilitation in real Scrum delivery. Whether you enroll as an individual or plan corporate training for your team, we combine expert-led instruction, flexible formats and dedicated learner support to help you move from the course to a passed exam and a globally recognized credential.

    • Scrum Alliance aligned CSM training delivered by a Certified Scrum Trainer (CST)
    • Live virtual, classroom and onsite formats to fit your schedule
    • 16 hours of instructor-led training that exceeds Scrum Alliance minimums
    • Scrum Alliance CSM aligned courseware and industry case studies
    • Guidance to complete the course and pass the Scrum Alliance online exam
    • Two-year Scrum Alliance membership included on course completion
    • Experienced, accredited trainers with real agile delivery experience
    • ISO 9001 and ISO 27001 certified training provider trusted worldwide

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    351 Pitkin St, East Hartford, CT 06108, United States

    Certified ScrumMaster (CSM) in United States

    1000 Long Leaf Ln, South Windsor, CT 06074, United States

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    CSM Corporate Training in HartfordUpskill Your Agile Teams

    • Scrum Alliance aligned CSM training customized to your team's delivery context
    • Flexible live virtual, onsite and hybrid delivery across Hartford
    • Certified Scrum Trainers with real agile and insurance domain experience
    • Consistent Scrum practice and vocabulary across teams and departments
    • Schedules aligned to your team's availability and project cycles
    • Dedicated coordination and progress reporting for group programs
    • Volume-based pricing for insurance, healthcare and technology teams

    Leading Hartford Employers

    The HartfordTravelersAetnaCignaInfosysStanley Black & Decker

    What Our Learners Say

    From Team Member to Confident Scrum Master

    "The CSM course finally connected the theory with how I actually run sprints. The trainer walked us through real facilitation scenarios, and I passed the Scrum Alliance exam within a week of finishing. I lead retrospectives with far more confidence now."

    Daniel Whitfield

    Scrum Master

    0/0

    Practical Training That Opened a New Role

    "Clear, practical and well paced. The sessions on the Scrum events and servant leadership were the most useful part for me. I moved into a Scrum Master role on our insurance delivery team not long after earning the credential."

    Megan Alvarez

    Agile Team Lead

    0/0

    Formalized My Scrum Knowledge

    "As a developer already working in Scrum, I wanted to formalize what I knew. The course filled the gaps in the artifacts and the Definition of Done, and the CSM credential has helped me get taken seriously in agile discussions at work."

    Christopher Doyle

    Software Developer

    0/0

    Consistent Scrum Practice Across Our Teams

    "We put three delivery squads through the corporate CSM program. The trainer tailored examples to our regulated environment, and our teams now share one Scrum vocabulary. Sprint predictability has noticeably improved across the group."

    Rachel Sorensen

    L&D Manager, Insurance Sector

    0/0

    Stronger Facilitation, Smoother Delivery

    "The onsite delivery worked well around our project schedule, and the facilitation practice was directly applicable. Our Scrum Masters are stronger at removing impediments, and the training paid off quickly in smoother delivery."

    Anthony Russo

    Delivery Director, Health Services

    0/0



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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, agile team members and project managers moving into Scrum delivery.

    General

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, agile team members and project managers moving into Scrum delivery.

    Why choose Invensis Learning for CSM training in Hartford?

    Invensis Learning delivers Scrum Alliance aligned CSM training through a Certified Scrum Trainer, using courseware mapped to the official CSM Learning Objectives. You get flexible live virtual, classroom and onsite formats, industry case studies and support to reach a passed exam.

    Is the CSM certification recognized by Hartford employers?

    Yes. The CSM is the world's most widely recognized Scrum Master credential, with over one million certificates issued. Hartford's insurance, healthcare, financial services and technology employers value it as the baseline qualification for Scrum Master and agile delivery roles.

    What career benefits does the CSM offer?

    CSM validates your Scrum framework knowledge and positions you for roles such as Scrum Master, Senior Scrum Master and Agile Coach. In Hartford these roles command strong pay, with Scrum Masters averaging over $132,000 a year and demand rising as insurers accelerate agile delivery.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, conferences, coaching and other learning activities.

    Pricing

    What is included in the CSM course fee?

    The fee typically covers instructor-led training with a Certified Scrum Trainer, Scrum Alliance CSM aligned courseware, case studies, and the Scrum Alliance online exam following the course. Passing the exam includes a two-year Scrum Alliance membership. Request a quote for full inclusions.

    How much does CSM training cost in Hartford?

    CSM training pricing varies by format and schedule, so exact fees are available on request. The course is offered in live virtual, classroom and corporate group formats. Talk to a learning advisor for current Hartford schedules and a tailored quote.

    Is the CSM exam fee included in the training?

    The CSM exam fee is typically included in the course fee paid to the training provider, as the exam is only unlocked after you complete an approved course. Passing the exam also includes a two-year Scrum Alliance membership. Confirm inclusions when you request a quote.

    Do you offer group or corporate discounts for CSM training?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for insurance, healthcare and technology teams in Hartford. Contact us for a tailored quote for your organization.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete the course. It has 50 single-answer questions and requires no proctor.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 questions and a time limit of 60 minutes (one hour). It is taken online via the Scrum Alliance portal within 90 days of completing your course.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. Because the exam is open book, focus on broad understanding across all six topic areas of the Scrum framework.

    What happens if I do not pass the CSM exam first time?

    Candidates typically have up to three attempts to pass the CSM exam within the 90 days following course completion. Our training and practice guidance are designed to help you complete the course and pass on your first attempt.

    What is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. It covers Scrum theory, values, the Scrum Team, events, artifacts and the Scrum Master role.

    Course Content

    What topics does the CSM training cover?

    The training covers six areas aligned to the CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role and servant leadership.

    Do I need prior experience to take the CSM course?

    No. There is no formal education or work-experience requirement for CSM, so the course is beginner-friendly. It suits anyone new to Scrum as well as team members who want to formalize existing Scrum knowledge.

    Is the courseware aligned with the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Alliance CSM Learning Objectives and the latest Scrum Guide, the November 2020 edition, which introduced the Product Goal and the commitments for each Scrum artifact.

    Are practice materials and case studies provided?

    Yes. You receive Scrum Alliance CSM aligned courseware along with industry case studies that show Scrum Master facilitation, coaching and impediment removal in realistic delivery scenarios, plus practice to prepare you for the online exam.

    How long is the CSM training program?

    The CSM program runs for 16 hours of instructor-led training, delivered as two full days or four half-days depending on the schedule. This exceeds the Scrum Alliance minimum contact-hour requirement for CSM courses.

    Enrollment

    How do I enroll in the CSM course in Hartford?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor to see upcoming Hartford batches.

    What training formats are available?

    We offer online (live virtual) instructor-led training, onsite classroom training, and customized corporate group training. You can choose the format that fits your schedule, whether you learn individually or as part of a team.

    Do I have to attend a course to get CSM certified?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The Scrum Alliance online exam cannot be accessed until you complete the course, which is why the course and exam go together.

    How soon can I take the exam after the course?

    Once you complete the course, the CSM exam is unlocked in your Scrum Alliance member account and you have 90 days to sit it online. Most learners take it within a week or two while the material is fresh.

    Can I reschedule or transfer my enrollment?

    Yes. Flexi options let you reschedule or transfer to another batch. Contact our support team to arrange this, and ask about the policy that applies to your selected plan.