Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?A Foundation in the Scrum Framework

    The Certified ScrumMaster (CSM) certification is the Scrum Alliance entry-level credential that validates your grasp of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. CSM certification training in Cleveland gives professionals across Northeast Ohio a structured, instructor-led route to that credential, taught live by a Scrum Alliance Certified Scrum Trainer (CST). Aligned to the current Scrum Guide, the November 2020 edition, and the Scrum Alliance CSM Learning Objectives, the course covers Scrum theory, the five Scrum values, all five Scrum events, the three artifacts, and the servant-leadership responsibilities of the Scrum Master. You leave ready to facilitate sprints, remove impediments, and coach teams in banking, healthcare, and manufacturing organizations across the region. The two-day program prepares you for the online CSM exam, and passing it includes a two-year Scrum Alliance membership. Whether you are new to Scrum or formalizing years of hands-on experience, start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Cleveland. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?A Foundation in the Scrum Framework

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Cleveland. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in ClevelandDo You Qualify for the CSM Exam?

    Why Earning Your CSM Pays OffSkills That Move Your Career Forward

    CSM Exam Format in ClevelandWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Cleveland

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Pay and Roles in ClevelandWhy the Credential Is in Demand

    The Certified ScrumMaster has become a baseline credential for agile roles across Cleveland, valued by health systems, banks, insurers, and manufacturers running multi-year digital transformations. Employers such as Cleveland Clinic, KeyBank, Progressive, and Sherwin-Williams increasingly list CSM or equivalent certification for Scrum Master openings. Demand spans entry-level Scrum Masters through Agile Coaches and Product Owners, and here is what the local market is telling us right now.

    What Is Driving Scrum Master Demand in Cleveland

    The CSM is more than a certificate. It is your entry into agile leadership. Join Cleveland professionals facilitating high-performing Scrum teams and start your journey today.

    Your Cleveland Career Transformation

    Where You Stand Today

    The Leap the CSM Delivers

    Cleveland's employers are scaling agile delivery across healthcare, banking, and manufacturing, and they increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, Salary.com, ZipRecruiter (Cleveland, OH) 2026.

    How to Get CSM Certified in ClevelandStep-by-Step Certification Process

    The path to online CSM certification in Cleveland is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build in the CSM CourseReady to Lead Agile Teams

    In this CSM course you will learn the Scrum framework end to end, from Scrum theory and values to the events, artifacts, and the Scrum Master role. By the end you can facilitate sprints, coach teams, and remove impediments with confidence.

    Apply Scrum Theory and Empiricism

    Understand the three pillars of transparency, inspection, and adaptation, and why Scrum thrives in complex work. You will connect empirical process control to real delivery decisions.

    Live the Five Scrum Values

    Put commitment, focus, openness, respect, and courage into practice. You will learn how these values build trust and enable self-managing, high-performing Scrum teams.

    Build and Coach the Scrum Team

    Learn the accountabilities of the Scrum Master, Product Owner, and Developers. You will coach teams in self-management and cross-functionality to maximize the value they deliver.

    Facilitate All Five Scrum Events

    Run Sprint Planning, the Daily Scrum, Sprint Review, and Sprint Retrospective within their timeboxes. You will keep every event purposeful and firmly outcome-focused.

    Manage the Three Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog, and Increment, and apply the Product Goal, Sprint Goal, and Definition of Done as commitments that drive transparency.

    Lead as a Servant Leader

    Serve the team, Product Owner, and organization by removing impediments, facilitating well, and coaching for agility. You will apply techniques that support real team growth.

    Who Should TakeCSM Training in Cleveland?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Cleveland option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Cleveland format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Cleveland seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Cleveland for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Cleveland option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in ClevelandLed by Certified Scrum Trainers

    Invensis Learning delivers CSM certification training for professionals and teams in Cleveland who want to step into the Scrum Master role and prepare for the Scrum Alliance online exam. Our programs combine experienced Certified Scrum Trainers, Scrum Alliance aligned courseware, flexible live virtual and onsite formats, and dedicated learner support. As a trusted CSM training company in Cleveland, OH, we bring proven Scrum expertise close to home for learners across Northeast Ohio. As an ISO 9001:2015 and ISO 27001:2022 certified training provider, we back every program with quality standards you can trust. Whether you enroll as an individual or plan group training for your team, you gain a practical, results-focused experience built around real agile delivery.

    • Live CSM training delivered by Scrum Alliance Certified Scrum Trainers
    • Scrum Alliance aligned courseware mapped to the CSM Learning Objectives
    • Flexible live virtual, classroom, and corporate group formats
    • Practical case studies drawn from real Scrum delivery scenarios
    • Guidance to help you pass the online CSM exam on your first attempt
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during, and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training provider

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    420 Superior Ave, Cleveland, OH 44114, United States

    Certified ScrumMaster (CSM) in United States

    100 Lakeside Ave E, Cleveland, OH 44114, United States

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    Corporate CSM Training in ClevelandScale Agile Delivery

    • Onsite or live virtual CSM training tailored to your teams
    • Flexible schedules that fit your delivery cadence
    • Certified Scrum Trainers with real industry experience
    • Role-based examples for healthcare, banking, and manufacturing teams
    • Consistent Scrum practice standardized across departments
    • Dedicated coordination and progress tracking for group programs
    • Scalable delivery for teams across Cleveland and beyond

    Leading Cleveland Employers

    KeyBankProgressiveSherwin-WilliamsCleveland ClinicEatonThird Federal

    What Our Learners Say

    The Framework Finally Clicked

    "The CSM course finally made the Scrum framework click for me. I walked in a developer and left able to facilitate sprints and coach my team. I passed the online exam the following week."

    Brandon Miller

    Software Developer

    0/0

    A Smooth Move into Agile

    "As a project manager moving into agile, this training bridged the gap perfectly. The trainer's real-world examples helped me understand the Scrum Master role, not just memorize it."

    Danielle Foster

    Project Manager

    0/0

    Skills I Use Every Sprint

    "Great two days. The retrospective and facilitation techniques are things I now use every sprint. The exam prep guidance was clear and genuinely practical."

    Marcus Webb

    Scrum Master

    0/0

    Immediate Impact on Our Sprints

    "We enrolled our delivery team and saw immediate improvement in how our sprints run. The onsite format worked around our schedule and the content matched our transformation goals."

    Rebecca Nolan

    IT Delivery Manager

    0/0

    Consistent Scrum Across Teams

    "Invensis Learning delivered CSM training across two of our squads. The trainer tailored examples to our industry, and our teams now share a consistent Scrum vocabulary."

    Anthony Russo

    L&D Lead, Financial Services

    0/0



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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective, and it is the most widely recognized Scrum Master certification worldwide.

    General

    What is the Certified ScrumMaster certification?

    The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective, and it is the most widely recognized Scrum Master certification worldwide.

    Is the CSM certification worth it in Cleveland?

    Yes. Cleveland employers across healthcare, banking, insurance, and manufacturing increasingly list CSM for Scrum Master roles, where salaries average around $128,000 a year. The credential proves your Scrum knowledge and opens agile delivery careers. Talk to a learning advisor to plan your path.

    Who should take the CSM course?

    The course suits aspiring Scrum Masters, developers, testers, business analysts, and project managers moving into agile delivery. There are no formal prerequisites, so it works for people new to Scrum and for those formalizing hands-on experience.

    Do I need to attend a course to earn the CSM?

    Yes. Scrum Alliance requires attendance at an approved CSM course delivered by a Certified Scrum Trainer before you can access the online exam. Self-study alone does not qualify you to sit the CSM exam.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

    Which standard is the CSM based on?

    The CSM aligns with the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, and the Scrum Alliance CSM Learning Objectives, covering Scrum theory, values, events, artifacts, and the Scrum Master role.

    Pricing

    What is included in the CSM course fee?

    The fee typically includes live instructor-led training from a Certified Scrum Trainer, Scrum Alliance aligned courseware, practice questions, case studies, the online CSM exam, and a two-year Scrum Alliance membership on passing. Request a quote for current Cleveland pricing.

    How much does CSM training cost in Cleveland?

    CSM training in Cleveland is priced by format and batch, and the course fee usually covers the Scrum Alliance exam. Exact pricing is available on request. Contact a learning advisor for the latest schedules and group rates.

    Is the exam fee included in the training price?

    In most cases yes. The CSM exam fee is typically bundled into the course fee paid to the training provider, and passing includes a two-year Scrum Alliance membership. Confirm the inclusions for your batch when you enroll.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for delivery teams, IT departments, and transformation programs. Ask about corporate pricing for your Cleveland team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance member portal after you complete the course. It covers the Scrum framework, the Scrum Master role, and the five Scrum values.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes. It is taken online without a proctor after you finish an approved CSM course.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly. The open-book format lets you reference materials during the exam.

    What if I do not pass the CSM exam the first time?

    You have three attempts to pass within 90 days of completing the course. Our training and practice questions are designed to help you pass on your first attempt, so most learners clear the exam comfortably.

    How soon can I take the exam after the course?

    You can access the online CSM exam through your Scrum Alliance member portal within 90 days of completing the course. Many learners sit it within a week while the material is fresh.

    Do I get a Scrum Alliance membership with the CSM?

    Yes. Passing the CSM exam includes a two-year Scrum Alliance membership, a digital badge, and a listing in the Scrum Alliance certification directory.

    Course Content

    What topics does the CSM training cover?

    The training covers the Scrum Alliance CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role, all aligned to the current Scrum Guide.

    Do I need prior experience to take the CSM course?

    No. There are no formal prerequisites. The course is beginner-friendly and works equally well for people new to Scrum and for practitioners who want to formalize existing knowledge with hands-on facilitation practice.

    How long is the CSM course?

    The CSM course is a 16-hour program, delivered as two full days or four half-days depending on the schedule. It meets the Scrum Alliance minimum contact-hour requirement and is led by a Certified Scrum Trainer.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry case studies on facilitation and impediment removal, practice questions, and reference materials mapped to the CSM Learning Objectives and the Scrum Guide.

    Are there practical exercises in the course?

    Yes. The course uses scenario-based exercises and facilitation techniques such as retrospective formats and Scrum event simulations, so you practice the Scrum Master role rather than only reading about it.

    Enrollment

    How do I enroll in the CSM course in Cleveland?

    You can enroll through the Invensis Learning website. Choose your preferred format and batch, complete payment, and you will receive access to schedules, courseware, and trainer details. See upcoming batches to get started.

    What training formats are available?

    We offer live virtual (online) instructor-led training, onsite classroom sessions, and customized corporate group training, so you can pick the format that fits your schedule in Cleveland.

    When are the next CSM batches in Cleveland?

    New CSM batches run regularly in live virtual and classroom formats. Contact a learning advisor or view upcoming schedules to find a date that works for you.

    Can I reschedule my enrollment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch. Contact our support team to arrange a new date that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrollment.