Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification and Who Is It For?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is the Scrum Alliance entry-level certification that validates your grasp of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. Instructor-led Certified ScrumMaster certification training in New Haven gives you a structured, exam-ready path to that credential. The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (the November 2020 edition), and is led by a Scrum Alliance Certified Scrum Trainer (CST). It covers Scrum theory and empiricism, the five Scrum values, the Scrum Team, all five Scrum events, the three artifacts, and servant leadership. Built for aspiring Scrum Masters, developers, and project managers moving into agile roles across Greater Connecticut, the 16-hour program unlocks the 50-question CSM online exam through your Scrum Alliance member portal. Pass it and you earn the CSM designation with a two-year Scrum Alliance membership included. Start your CSM journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in New Haven. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification and Who Is It For?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in New Haven. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in New HavenDo You Qualify for the CSM Exam?

    Why the CSM Credential Is Worth ItA Skill Employers Actively Seek

    CSM Exam Format in New HavenWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in New Haven

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in New HavenDemand, Roles and Pay in Connecticut

    CSM is the most widely recognized Scrum Master credential, and New Haven employers in healthcare, biotech, insurance and IT services increasingly want certified agile talent. As Yale New Haven Health and the region's 70-plus company bioscience cluster modernize digital delivery, demand runs from Scrum Master to Agile Coach and Agile Product Owner. Here is what the New Haven and Connecticut market is telling us right now.

    Industry Trends Driving Scrum Master Demand in New Haven

    CSM is more than a credential. It is a career step for professionals who want to lead agile teams. Join the Scrum Masters helping New Haven employers deliver value faster. Start your journey today.

    Your New Haven Agile Career Shift

    Your Agile Career Before and After CSM

    The Shift a Recognized Credential Makes

    New Haven's healthcare, biotech and insurance employers are scaling agile delivery, and they increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: ZipRecruiter, Salary.com, Glassdoor (New Haven and Connecticut) 2026.

    How to Get CSM Certified in New HavenStep-by-Step Certification Process

    The path to online CSM certification in New Haven is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    What You Will Gain from the CSM CourseSkills You Apply from Day One

    This CSM training builds practical Scrum framework knowledge and the facilitation skills a Scrum Master uses every day. By the end of the program, you can facilitate Scrum events, coach a team, and prepare confidently for the Scrum Alliance online exam.

    Scrum Theory and Empiricism

    Skills covered in the CSM course start with the empirical foundation of Scrum: the three pillars of transparency, inspection and adaptation, why Scrum thrives in complex work, and how the Agile Manifesto underpins the framework.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams effective, and learn how the Scrum Master models these values day to day.

    Facilitating the Five Scrum Events

    Plan and facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event purposeful, productive and focused on the Sprint Goal.

    Managing the Three Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments, the Product Goal, the Sprint Goal and the Definition of Done, to create transparency and drive quality.

    The Scrum Master as Servant Leader

    Serve the Scrum Team, the Product Owner and the wider organization through coaching, facilitation, impediment removal and support for empirical, agile ways of working.

    Coaching and Facilitation Techniques

    Use retrospective formats, powerful questions, active listening and conflict-resolution techniques to grow self-managing, cross-functional teams that continuously improve.

    Who Should TakeCSM Training in New Haven?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in New Haven option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in New Haven format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in New Haven seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in New Haven for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in New Haven option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis for CSM Certification Training in New HavenYour Certified Scrum Training Partner

    As a trusted CSM training company in New Haven Ct, Invensis Learning delivers structured CSM training for professionals and organizations across New Haven who want to lead agile teams and earn a globally recognized Scrum Master credential. As a Scrum Alliance Registered Education Provider, our programs combine Certified Scrum Trainers, flexible delivery, organized courseware, and hands-on facilitation practice. Whether you enroll as an individual or plan corporate training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application, and clear certification outcomes.

    • Scrum Alliance Registered Education Provider delivering CSM aligned courseware
    • Courses led by Scrum Alliance Certified Scrum Trainers (CSTs)
    • 16-hour program aligned to the Scrum Alliance CSM Learning Objectives
    • Flexible live virtual and corporate training formats
    • Industry case studies on facilitation, coaching and impediment removal
    • Two-year Scrum Alliance membership included on course completion
    • Guidance to pass the Scrum Alliance online exam on your first attempt
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    The Study at Yale, Chapel Street, Chapel Street Historic District, Dixwell, New Haven, South Central Connecticut Planning Region, Connecticut, 06515, United States

    Certified ScrumMaster (CSM) in United States

    Omni New Haven Hotel at Yale, 155, Temple Street, Downtown, Dixwell, New Haven, Connecticut, 06510, United States

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    Corporate CSM Training in New HavenScale Agile Across Teams

    • Suitable for small, medium and large agile teams
    • Customized schedules aligned to your team availability
    • Flexible delivery through live virtual, onsite or hybrid formats
    • Certified Scrum Trainers with real delivery experience
    • Role-based examples for healthcare, biotech and insurance teams
    • Dedicated coordination and support for group programs
    • Scalable delivery for teams across New Haven and beyond

    Leading Organizations

    Yale New Haven HealthAlexion PharmaceuticalsArvinasKnights Of ColumbusCignaTravelers

    What Our Learners Say

    Passed the Exam and Landed the Role

    "The CSM course finally made the Scrum framework click for me. The trainer's facilitation examples were practical, and I passed the Scrum Alliance online exam on my first try. I moved into a Scrum Master role within two months."

    Daniel Whitmore

    Scrum Master

    0/0

    From Developer to Team Facilitator

    "As a developer I knew the ceremonies but not the why behind them. This training gave me the values and coaching mindset to actually help my team. The retrospective techniques alone were worth it."

    Priya Sundaram

    Software Developer

    0/0

    A Clean Shift into Agile Delivery

    "I was moving from traditional project management into agile, and the course bridged that gap clearly. Understanding servant leadership and self-managing teams changed how I lead day to day."

    Marcus Bellamy

    Project Manager

    0/0

    Consistent Scrum Across Our Teams

    "We trained a group of delivery leads through Invensis and saw immediate improvements in sprint consistency. The trainer tailored examples to our health-tech context, which made adoption much easier."

    Karen Alvarez

    L&D Manager, Healthcare Technology

    0/0

    Practical, Well-Run Team Training

    "The corporate CSM program gave our product teams a shared language for Scrum. Coordination was smooth, the content was practical, and our Scrum Masters now facilitate far stronger retrospectives."

    Nathan Cole

    Delivery Lead, Insurance

    0/0



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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. CSM is the most widely recognized Scrum Master credential, and New Haven employers in healthcare, biotech, insurance and IT services actively seek certified agile talent. Scrum Master roles in New Haven average around $121,372 a year, with senior and agile coach roles paying more.

    General

    Is the CSM certification worth it for a career in New Haven?

    Yes. CSM is the most widely recognized Scrum Master credential, and New Haven employers in healthcare, biotech, insurance and IT services actively seek certified agile talent. Scrum Master roles in New Haven average around $121,372 a year, with senior and agile coach roles paying more.

    What is the Certified ScrumMaster (CSM) certification?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognized Scrum Master credential worldwide.

    Who should take the CSM course?

    The CSM course suits aspiring Scrum Masters, developers and testers, project managers moving into agile, team leads, and anyone working within Scrum teams. No formal experience is required, making it a strong entry point into agile delivery roles across Greater Connecticut.

    Why choose Invensis Learning for CSM training in New Haven?

    Invensis Learning is a Scrum Alliance Registered Education Provider offering CSM aligned courseware, Certified Scrum Trainers, flexible delivery, and support to pass the Scrum Alliance online exam. It is an ISO 9001:2015 and ISO 27001:2022 certified training organization.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew it, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through courses, conferences, coaching, mentoring and self-study.

    Pricing

    How much does CSM training cost in New Haven?

    CSM training fees vary by format and provider, and are quoted in USD for New Haven learners. The exam fee is typically included in the course fee paid through the Certified Scrum Trainer. For exact pricing on live virtual and corporate options, request a quote from a learning advisor.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance CSM aligned courseware, instructor-led sessions with a Certified Scrum Trainer, case studies, practice activities, exam guidance, and a two-year Scrum Alliance membership on completion. Contact us to confirm the inclusions for your chosen plan.

    Is the CSM exam fee included in the training price?

    For CSM, the exam fee is generally included in the course fee paid to the Certified Scrum Trainer, since course attendance is what unlocks the exam. This can vary by provider, so confirm with a learning advisor before you enroll.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group CSM training with customized schedules and volume-based pricing for product, engineering and PMO teams across New Haven. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is open book and taken online through the Scrum Alliance member portal after you complete an approved course. It uses single-answer multiple-choice questions aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes. It is delivered online without a proctor, and you can access it within 90 days of completing your CSM course.

    What is the passing score for the CSM exam?

    The passing score is 74%, meaning you must answer at least 37 of the 50 questions correctly. Because the exam is open book, focus on understanding the Scrum framework rather than memorizing facts.

    What happens if I do not pass the CSM exam?

    You typically have up to three attempts to pass within 90 days of course completion. The training includes practice questions and exam guidance to help you pass on your first attempt. Verify the current attempt policy on scrumalliance.org.

    Which standard is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives and aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. It covers Scrum theory, values, the Scrum Team, events, artifacts and the Scrum Master role.

    Course Content

    What topics are covered in the CSM training?

    The training covers the six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role. It includes facilitation, coaching and impediment-removal practice throughout.

    Do I need prior experience to take the CSM course?

    No prior experience is required. The CSM course is designed for professionals new to Scrum as well as those formalizing existing knowledge. Hands-on exercises and case studies help beginners apply the framework with confidence.

    Are practice questions and case studies included?

    Yes. The program includes practice questions aligned to the 50-question exam format, plus industry case studies on facilitation, coaching and impediment removal in realistic Scrum delivery scenarios.

    Is the courseware aligned with the latest Scrum Guide?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (the November 2020 edition), so you learn the framework as it stands today, including the Product Goal and the three artifact commitments.

    How long is the CSM training program?

    The CSM training is a 16-hour program, delivered as two full days or four half-days depending on the schedule. It is led by a Scrum Alliance Certified Scrum Trainer and exceeds the Scrum Alliance minimum instructional requirement.

    Enrollment

    How soon can I start and how do I enroll?

    You can enroll through the Invensis Learning website, choose a live virtual or corporate batch, and complete payment to receive your schedule and courseware. New Haven learners can pick from regular upcoming batches. Talk to a learning advisor to find the next start date.

    Do I need to attend a course to earn the CSM?

    Yes. Scrum Alliance requires attendance at an approved CSM course delivered by a Certified Scrum Trainer before you can access the exam. Self-study alone does not qualify, which is why enrolling in an approved course is the first step.

    What training formats are available?

    We offer online (live virtual) instructor-led CSM training and customized corporate group training for teams. Both formats are led by Certified Scrum Trainers and qualify you for the Scrum Alliance online exam.

    Can I reschedule my CSM training to another batch?

    Yes. You can reschedule or transfer to another batch under our published policy. Contact our support team ahead of your session to arrange it.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrollment.