Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Foundation in Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's foundational Scrum Master certification, validating your command of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. Our CSM certification training in Phoenix, AZ prepares you to lead agile delivery, facilitate every Scrum event, and remove impediments as a servant leader. The course is aligned to the current Scrum Guide, the November 2020 edition, and the Scrum Alliance CSM Learning Objectives. It is delivered by a Scrum Alliance Certified Scrum Trainer (CST) and unlocks the online CSM exam through your Scrum Alliance member portal. The assessment is open book, 50 questions in 60 minutes, with a 74% pass mark, or 37 of 50 correct. Passing includes a two-year Scrum Alliance membership. Whether you are stepping into a Scrum Master role at a Phoenix semiconductor, fintech, or healthcare employer, or formalizing hands-on agile experience, this is the most widely recognized Scrum Master credential in the world. Start your CSM journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Phoenix. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Foundation in Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Phoenix. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in PhoenixDo You Qualify for the CSM Exam?

    Why Earning Your CSM Pays OffSkills Employers in Phoenix Value

    CSM Exam Format in PhoenixWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Phoenix

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in Phoenix, AZWhy Get CSM Certified Now?

    The CSM has become a baseline marker of Scrum Master capability across Phoenix, valued by semiconductor, fintech, healthcare, and IT services employers building agile delivery teams. As TSMC, Intel, and their supplier ecosystem scale, and as banks and health IT firms modernize, credentialed Scrum Masters are increasingly in demand. Roles range from Scrum Master to Senior Scrum Master and Agile Coach, and here is what the local market is telling us right now.

    What Is Driving Scrum Master Demand in Phoenix?

    The CSM is more than a credential. It is your entry into agile delivery leadership. Join professionals who facilitate Scrum teams and turn strategy into shipped value across Phoenix. Start your journey today.

    Your Phoenix Agile Career Transformation

    Where You Stand Today,

    And Where CSM Certification Takes You

    Phoenix's tech and finance market is expanding with semiconductor investment and digital transformation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, Indeed, PayScale, Salary.com (Phoenix) 2026.

    How to Get CSM Certified in PhoenixStep-by-Step Certification Process

    The path to online CSM certification in Phoenix is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build in This CSM CourseFacilitation, Coaching, and Impediment Removal

    In this CSM course you will learn how to apply the Scrum framework end to end, from theory and values to events, artifacts, and the Scrum Master role. By the end, you can facilitate a Scrum team and prepare confidently for the online Scrum Alliance exam.

    Apply Scrum Theory and Empiricism

    Understand the empirical foundations of Scrum and the three pillars of transparency, inspection, and adaptation, so you can help teams work effectively in complex, changing environments.

    Live the Five Scrum Values

    Model commitment, focus, openness, respect, and courage, and learn how these values build the trust and psychological safety that make Scrum teams effective.

    Build High-Performing Scrum Teams

    Understand the Scrum Team and its three accountabilities: the Scrum Master, the Product Owner, and the Developers, and how self-management and cross-functionality drive results.

    Facilitate All Five Scrum Events

    Facilitate the Sprint, Sprint Planning, the Daily Scrum, the Sprint Review, and the Sprint Retrospective, applying the timebox rules that keep each event focused and productive.

    Manage Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog, and Increment, and their commitments, the Product Goal, the Sprint Goal, and the Definition of Done, to create transparency and focus.

    Lead as a Servant-Leader Scrum Master

    Serve the Scrum Team, the Product Owner, and the organization through facilitation, coaching, and impediment removal, the core accountabilities of the Scrum Master role.

    Who Should TakeCSM Training in Phoenix?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 890

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Phoenix option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Phoenix format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Phoenix seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Phoenix for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 890

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Phoenix option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Certification Training in Phoenix with Invensis LearningAccredited, Expert-Led, and Flexible

    As a trusted CSM training company in Phoenix, AZ, Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams building agile delivery capability across Phoenix. Our courses combine Certified Scrum Trainers, flexible live virtual and classroom formats, aligned courseware, and learner-focused support. Whether you are enrolling as an individual or planning group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application, and exam readiness.

    • Scrum Alliance aligned CSM courses delivered by a Certified Scrum Trainer (CST)
    • Trainers with real-world agile delivery and Scrum facilitation experience
    • Live virtual and onsite classroom formats to fit your schedule
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Scrum Alliance CSM aligned courseware with industry case studies
    • Two-year Scrum Alliance membership included on course completion
    • Guidance to help you pass the online CSM assessment on your first attempt
    • Dedicated learner support before, during, and after training

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    North Central Avenue Phoenix, AZ United States

    Certified ScrumMaster (CSM) in United States

    Indianola Ave Phoenix, AZ United States

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    Corporate CSM Training in PhoenixUpskill Your Delivery Teams

    • Onsite or live virtual CSM training tailored to your delivery context
    • CST-led sessions aligned to the Scrum Alliance CSM Learning Objectives
    • Flexible schedules that fit your sprint and release cycles
    • Role-based case studies from semiconductor, fintech, and health IT
    • Progress tracking, assessments, and learner feedback
    • Volume-based pricing for small and large teams
    • Dedicated coordination for group enrollments across the Valley

    Leading Phoenix Employers

    American ExpressIntelWells FargoBanner HealthUSAAAvnet

    What Our Learners Say

    Moved into a Scrum Master Role

    "The CSM course finally connected the dots between the events, artifacts, and the servant-leader mindset. I passed the online exam a week later and stepped into a Scrum Master role at a Phoenix fintech team."

    Marcus Bennett

    Scrum Master

    0/0

    Facilitation That Actually Sticks

    "As a team lead I was already running standups, but the training showed me how to facilitate retrospectives that actually change how the team works. The trainer's real-world examples were the best part."

    Ashley Rivera

    Software Team Lead

    0/0

    Beginner-Friendly and Practical

    "I came in from a business analyst background with no formal Scrum training. The course was clear, hands-on, and beginner-friendly, and the practice questions made the open-book exam far less intimidating."

    Tyler Nguyen

    Business Analyst

    0/0

    Standardized Scrum Across Our Team

    "We enrolled a full delivery team in the CSM program to standardize how we run Scrum. Sprint planning and reviews are noticeably tighter now, and the onsite format worked around our release schedule."

    Jennifer Coleman

    Director of Delivery, Health IT

    0/0

    Smooth Corporate Rollout

    "Invensis Learning delivered CSM training for two of our agile squads. Coordination was smooth, the CST was excellent, and our teams now share a common language for facilitation and impediment removal."

    David Whitfield

    L&D Manager, Financial Services

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

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    Locations Worldwide

    99%

    Training Satisfaction

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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The CSM is the most widely recognized Scrum Master credential, and Phoenix Scrum Masters average around USD 125,000 a year, with senior roles reaching USD 145,000 and above. Semiconductor, fintech, and health IT employers actively hire certified Scrum Masters as agile delivery scales across the Valley.

    General

    Is the CSM certification worth it in Phoenix?

    Yes. The CSM is the most widely recognized Scrum Master credential, and Phoenix Scrum Masters average around USD 125,000 a year, with senior roles reaching USD 145,000 and above. Semiconductor, fintech, and health IT employers actively hire certified Scrum Masters as agile delivery scales across the Valley.

    What is the Certified ScrumMaster (CSM) certification?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognized Scrum Master credential worldwide.

    Who is the CSM certification for?

    The CSM suits aspiring Scrum Masters, developers, testers, and business analysts working in Scrum teams, and project managers moving from traditional delivery into agile. There is no formal education or work-experience prerequisite to attend the course.

    Which body awards the CSM, and how long is it valid?

    Scrum Alliance awards the CSM. It is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

    Do I need to attend a course to earn the CSM?

    Yes. Attendance at a Scrum Alliance approved CSM course delivered by a Certified Scrum Trainer (CST) is mandatory. The online CSM exam cannot be accessed until you complete an approved course.

    Pricing

    What is included in the CSM course fee?

    The training fee typically includes CST-led sessions, Scrum Alliance aligned courseware, case studies, practice questions, and learner support. Passing the exam also includes a two-year Scrum Alliance membership. Request a quote for the current inclusions and pricing.

    How much does CSM training cost in Phoenix?

    CSM training pricing varies by format and provider, and the exam fee is generally included in the course fee paid to the training organization. For current Phoenix pricing and upcoming batches, request a quote from a learning advisor.

    Is the exam fee included in the training price?

    For CSM, the online exam fee is typically included in the course fee paid to the Certified Scrum Trainer or training organization, rather than billed separately. Confirm the exact inclusions when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for delivery teams, engineering groups, and PMOs. Contact us for a tailored quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete the course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 questions and a 60-minute time limit. It is taken online without a proctor, and you can refer to materials because it is open book.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. Focus on broad understanding across all six CSM topic areas rather than any single section.

    What if I do not pass the CSM exam the first time?

    You typically have up to three attempts to pass within 90 days of completing your course. Our practice questions and trainer guidance are designed to help you pass on your first attempt and remove the fear of resits.

    When can I take the CSM exam after the course?

    Course completion unlocks the online CSM exam through your Scrum Alliance member portal, and you have 90 days from completion to sit it. You can take it from home or the office, with no test center visit required.

    Course Content

    What will I learn in the CSM training?

    You will learn the six CSM topic areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the Scrum events, the Scrum artifacts, and the Scrum Master role, all aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    Do I need prior Scrum experience to take this course?

    No. The CSM is a foundational certification with no formal prerequisites, so beginners are welcome. The course builds from Scrum fundamentals, and hands-on exercises help those new to Scrum apply the concepts with confidence.

    How long is the CSM training?

    The instructor-led CSM program runs for 16 hours of instruction, delivered as two full days or four half-days depending on the schedule. This meets the Scrum Alliance minimum contact-hour requirement for the course.

    What materials and resources are provided?

    You receive Scrum Alliance CSM aligned courseware, industry case studies illustrating Scrum Master facilitation and impediment removal, practice questions, and guidance on earning SEUs for renewal.

    Is the courseware aligned with the current Scrum Guide?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide, which introduced the Product Goal, the Sprint Goal as a commitment, and the Definition of Done as a commitment to the Increment.

    Enrollment

    How do I enroll in the CSM course in Phoenix?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware, and learning resources. Talk to a learning advisor to see upcoming Phoenix batches.

    What training formats are available?

    We offer live virtual instructor-led training and onsite classroom training, as well as customized corporate group training. This lets you learn online or in person, whichever fits your schedule best.

    How soon can I start the CSM training?

    New batches run regularly in live virtual and classroom formats. Request the current schedule from a learning advisor, and we will help you pick the next available cohort that fits your timeline.

    Can I reschedule or transfer my enrollment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrollment.