Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
EUR 430
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your Fast Track to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Rome, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Career and Capability Outcomes
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
Why the ITIL 5 Bridge Credential Matters
ITIL 5 is now the current standard for IT service management, and employers across Rome and Italy increasingly expect professionals to hold the updated credential. As organisations accelerate digital transformation under Italia Digitale 2026, demand for ITSM professionals fluent in the ITIL 5 framework is growing across public administration, banking, telecommunications, energy, and consulting. The Bridge credential positions ITIL 4 holders for roles that require current ITIL knowledge, from IT Service Manager to Service Delivery Manager and IT Operations Manager, and here is what the market is showing.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Rome : Salary Insights and Trends
Hiring Companies in Rome
Glassdoor . PayScale (Italy) 2026
Source: TIM . Enel . BNL BNP Paribas . Leonardo
The ITIL 5 Bridge is more than a credential update. It is how ITSM professionals stay relevant as Italy's digital landscape evolves. Join those who are already making the transition.
Italy's IT market is evolving rapidly under Italia Digitale 2026, and employers increasingly distinguish between professionals holding the current ITIL 5 credential and those still on ITIL 4. Here is which side of that line you want to be on.
Sources: Glassdoor, SalaryExpert, PayScale (Italy) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Rome is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Practical Capabilities for Modern ITSM
The ITIL 5 Bridge training covers the five topic areas defined by PeopleCert, focused exclusively on what is new and changed in ITIL 5. By the end of the programme, you will be able to apply the updated ITIL 5 concepts confidently in your ITSM role.
Understand what has changed since ITIL 4: new and refined concepts, structural updates, the shift to digital product and service management, and updated terminology you will use across teams and stakeholders.
Explore how the product and service lifecycle (Discovery, Design, Build, Operation, Delivery and Support) structures service management in modern digital and AI-enabled environments.
Learn how the ITIL 4 Service Value System has evolved into the ITIL Value System in Version 5, and how it connects strategic intent to operational delivery and measurable outcomes.
Apply value stream mapping and management as a dedicated discipline in ITIL 5, linking activities to value creation and identifying improvement opportunities across the delivery chain.
Discover how ITIL 5 broadens value creation across the full stakeholder ecosystem, including sustainability and experience, and connects strategy to delivery and measurable outcomes.
Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge and apply updated guidance to improve collaboration, visibility, performance, and results in your organisation.
ITIL V5 Foundation Bridge Certification Training in Rome?
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional

for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 430
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Your Accredited ITIL Training Partner
As a trusted ITIL (Version 5) Foundation Bridge training company in Rome, Invensis Learning delivers PeopleCert-accredited ITIL 5 Bridge training for individual professionals and organisations. Our programmes combine experienced ITSM trainers, flexible delivery formats, structured courseware, and dedicated support to help you transition from ITIL 4 to ITIL 5 with confidence. Whether you are enrolling individually or planning team training, Invensis Learning provides a professional experience designed around practical understanding and exam readiness.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Rome
Rome Cavalieri, A Waldorf Astoria Hotel, Rome
ITIL V5 Foundation Bridge Training Location in Rome
Sheraton Parco de' Medici Rome Hotel, Rome
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Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.
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Here's everything you may ask...
Yes. The ITIL 5 Bridge is the fastest way to update your credential to the current ITIL standard. It validates your knowledge of what has changed in ITIL 5 and grants the full ITIL 5 Foundation credential, opening access to higher ITIL 5 qualifications and meeting employer expectations for current certifications.
"The course was delivered very well by Vivek. The one 2 one format really helped."
"It was good experience "
""Despite being the sole participant on the day of the course, I was thoroughly impressed by the quality of the experience. The instructor conducted the session in a remarkably friendly and professional manner, ensuring that the content was perfectly tailored to my individual needs and learning style. The personalized attention I received made the course feel like a one-on-one coaching session, which greatly enhanced my overall learning experience. I would highly recommend this course to anyone looking for a flexible and attentive learning environment."
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"Mr PD Saha from Invensis Learning has been fantastic with the training. He was very thorough in explaining all the modules and always had impeccable examples to help understand the concepts easily. His lecture and guidance is extremely streamlined, well organised and clear. Invensis team has been very helpful in organising the training. Highly recommended."
"The course was delivered at very high professional level. With Clear explanation of even most complex topics. The instructor was knowledgeable, patient, and always ready to support and answer questions and genuinely appreciated me as engaged participant. I'm satisfied with the training and would highly recommend it to anyone looking to gain practical high quality knowledge. "
"In terms of content, all good. But poor time management. Time expected for breaks was never compliant (ie. if teacher said he was taking 10 mins break, it ended up being 20. For 50 mins break, teacher was showing up AT least 10-15 mins late...) Also, during second day I asked one question about a test and teacher seem disappointed for me to ask and gave me a whole speech of me not retaining all information while reading (after hours of exhausted training) also letting me know people who does not focus tend to have Low IQ... Also, having to spend time just waiting for teacher to end notes that I guess it should have been ready already for the lesson (at least, if the teacher is expecting for the alum to memorize and know everything at once) "
"Shatish Course pace, explanation, examples were great. Learned new terminologies, he is a great lecturer."

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