Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge Certification?Update Your Credential to the Latest ITIL

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the latest ITIL 5 framework. ITIL 5 Foundation Bridge certification training in Pasig gives working ITSM professionals an efficient, one-day route to the current credential without repeating content they already know. The course focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and digital and AI-enabled service delivery. You sit a short, closed-book exam of 20 questions in 30 minutes and need 65 percent, that is 13 of 20, to pass, delivered online proctored or at a PeopleCert test centre. For professionals across Ortigas Center BPOs, banks and shared services, holding the latest ITIL credential keeps you relevant as Pasig employers modernise IT service management. Start your ITIL 5 journey with Invensis Learning and carry a globally recognised credential into your next role.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Pasig, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge Certification?Update Your Credential to the Latest ITIL

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Pasig, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in PasigDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain from the ITIL 5 BridgeRecognition, Relevance and Career Mobility

    ITIL V5 Foundation Exam Format in PasigWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Pasig

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Roles and Earning Outlook in PasigWhat the ITIL 5 Credential Opens Up

    The ITIL 5 Bridge has quickly become the way ITSM professionals in Pasig keep their credentials current as employers move to the latest ITIL framework. Across Ortigas Center BPOs, banks, telecoms and shared services, demand runs from service desk and incident roles up to service delivery and IT operations management. Holding the current ITIL 5 credential helps you stand out in a market deep in ITIL 4 talent. Here is what the local market is telling us right now.

    What Is Driving Demand for Updated ITIL Skills in Pasig

    The latest ITIL credential is more than a refresh. It keeps you relevant as Pasig employers modernise service delivery. Join professionals updating to ITIL 5 and start your bridge journey today.

    Your Pasig Career Transformation

    Your Move from ITIL 4 to the Latest ITIL

    What the Bridge Credential Changes

    Pasig's IT service management market is shifting as BPOs, banks and shared services modernise delivery and move to the latest ITIL framework. Employers increasingly separate professionals with a current credential from those a version behind. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, PayScale, Glassdoor (Philippines) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in PasigStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Pasig is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Philippines is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build in the ITIL 5 BridgePractical Skills for the Latest ITIL

    The ITIL 5 Foundation Bridge teaches you exactly what changed from ITIL 4 to ITIL 5, so you can apply the latest framework at work. By the end you can work with the product and service lifecycle, updated practices and value stream management with confidence.

    Spot What Changed in ITIL 5

    Identify the new and refined concepts, structural updates and terminology introduced in ITIL 5 relative to ITIL 4, so you understand exactly what the latest framework adds.

    Manage the Product and Service Lifecycle

    Work with the product and service lifecycle, covering Discovery, Design, Build, Operation, Delivery and Support, as the organising structure for digital products and services.

    Apply Updated ITIL Language and Concepts

    Use updated terminology and core concept changes to communicate confidently across teams, partners and stakeholders who may be at different stages of ITIL 5 adoption.

    Drive Enhanced Value Creation

    Connect strategy, delivery and measurable outcomes across the full stakeholder ecosystem, including sustainability and experience, using the evolved ITIL Value System.

    Work in Digital and AI-Enabled Environments

    Apply ITIL 5 guidance to AI, automation and platform-based service delivery, and manage the growing complexity of modern digital ecosystems.

    Integrate ITIL 5 into Daily Practice

    Embed the enhancements into your existing ITIL 4 ways of working to improve collaboration, performance and results across cross-functional teams.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Pasig?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PHP 32030

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PHP 32030

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for ITIL Bridge Training in PasigAccredited, Flexible and Learner-First

    Invensis Learning delivers ITIL 5 Foundation Bridge training for professionals and teams in Pasig who want to update their credential to the latest framework. As an accredited training partner working with PeopleCert and AXELOS, we combine experienced ITSM trainers, structured courseware aligned to the ITIL Foundation Bridge Version 5 syllabus, flexible delivery and dependable learner support. Whether you enrol as an individual or arrange corporate training for your team, our ISO 9001:2015 and ISO 27001:2022 certified operations give you a professional, secure learning experience focused on practical understanding and a current, globally recognised credential.

    • Accredited training partner working with PeopleCert and AXELOS
    • Trainers with real IT service management and ITSM transformation experience
    • Flexible live online (live virtual) and onsite delivery for Pasig professionals
    • Focused one-day bridge format aligned to the latest ITIL 5 syllabus
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Comprehensive courseware, practice questions and post-training support
    • Corporate and group training for teams across Metro Manila
    • Globally recognised certification preparation trusted across industries

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in PasigInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Pasig

    Marco Polo Ortigas, Meralco Avenue, San Antonio, Pasig First District, Pasig, Eastern Manila District, Metro Manila, 1605, Philippines

    ITIL V5 Foundation Bridge Training Location in Pasig

    Joy-Nostalg Hotel & Suites Manila Managed by Accor, Pasig

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    Corporate ITIL Bridge Training in PasigTrain Your ITSM Team

    • Transition your entire ITSM team to the latest ITIL 5 in one day per person
    • Customised live virtual or onsite delivery for teams in Pasig and Metro Manila
    • Schedules aligned to BPO shift patterns and business availability
    • Accredited courseware aligned to the ITIL Foundation Bridge Version 5 syllabus
    • Trainers with real IT service management and ITSM transformation experience
    • Group pricing with dedicated coordination and progress tracking
    • Standardise updated ITIL practice across teams, partners and suppliers

    Trusted by Teams Across Pasig and Metro Manila

    AloricaCGIUnionBankBDOMeralcoSan Miguel

    What Our Learners Say

    Updated to ITIL 5 in a Single Day

    "I updated to ITIL 5 in a single day. The trainer focused purely on what changed from ITIL 4, so I was clear on the new lifecycle and value streams quickly and passed the bridge exam without stress."

    Mark Santos

    Service Desk Team Lead

    0/0

    Clear on What Changed from ITIL 4

    "The course made the differences between ITIL 4 and ITIL 5 easy to follow. The updated terminology and value creation topics were explained with real examples I could apply at work the next week."

    Angelica Reyes

    IT Service Management Analyst

    0/0

    Confident with the New Exam Format

    "The short exam format worried me at first, but the practice questions and trainer guidance got me comfortable fast. A practical, efficient way to keep my ITIL credential current."

    Joshua dela Cruz

    Incident Manager

    0/0

    Transitioned Our Whole Team Efficiently

    "We transitioned our whole service management team to ITIL 5 with minimal disruption. The one-day format per person worked around our shifts, and the team now shares the latest ITIL language."

    Patricia Lim

    IT Service Delivery Manager, Banking Sector

    0/0

    Standardised ITIL 5 Practice Across Teams

    "Invensis Learning tailored the sessions to our shared services environment. Standardising ITIL 5 practice across our teams has made handovers and reporting noticeably more consistent."

    Ramon Villanueva

    IT Operations Lead, Shared Services

    0/0



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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the latest ITIL 5 framework. Passing the bridge exam grants the ITIL 5 Foundation credential without sitting the full Foundation exam.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the latest ITIL 5 framework. Passing the bridge exam grants the ITIL 5 Foundation credential without sitting the full Foundation exam.

    Who should take the ITIL 5 Bridge in Pasig?

    It is designed for ITIL 4 Foundation holders who want the current ITIL 5 credential, including service desk leads, incident, change and service delivery professionals across Pasig's BPOs, banks and shared services who need to stay aligned to the latest framework.

    Is the ITIL 5 Bridge worth it for my career?

    Yes. The bridge keeps your ITIL credential current, which Pasig employers in IT-BPM, banking and global capability centres increasingly screen for. It positions you for service desk, delivery and operations roles where management bands reach well above the market average.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. ITIL 4 Foundation is the formal prerequisite, as the bridge assumes that knowledge and tests only what is new in ITIL 5. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification. Confirm current renewal requirements on the PeopleCert portal.

    Pricing

    How much does ITIL 5 Bridge training cost in Pasig?

    Pricing is available on request, as it varies by format and schedule, and is quoted locally for Pasig learners. The PeopleCert exam fee is billed separately and varies by region. Request a quote and a learning advisor will share current options.

    What is included in the course fee?

    The training fee typically includes accredited courseware aligned to the ITIL Foundation Bridge Version 5 syllabus, practice questions, learner support and a course completion certificate. Ask us what is included in your chosen format.

    Is the PeopleCert exam fee included in the price?

    It depends on the package. Some options bundle the PeopleCert bridge exam voucher while others quote training only. PeopleCert prices the exam by region, so confirm the exact inclusion when you request a quote.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations teams and whole IT departments in Pasig. Contact us for a tailored team quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book and made up of multiple-choice questions in a single-answer format. It covers only what is new and changed in ITIL 5 relative to ITIL 4, across five topic areas defined in the official syllabus.

    How many questions are there and what is the pass mark?

    The exam has 20 questions and a duration of 30 minutes. You need 65 percent to pass, which is 13 correct answers out of 20.

    How is the ITIL 5 Bridge exam delivered?

    You can sit the exam online through PeopleCert OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. Pasig learners commonly choose the online proctored option for convenience.

    What if I do not pass the first time?

    You can resit the exam under PeopleCert's re-sit policy, and our trainers provide preparation support to help you succeed. Reexamination fees and conditions are set by PeopleCert, so confirm the current details before rebooking.

    Which framework version is the exam based on?

    The exam is based on the ITIL Foundation Bridge Version 5 syllabus published by AXELOS (PeopleCert). It focuses on the differences between ITIL 4 and ITIL 5 rather than the full Foundation syllabus.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The course covers what is new in ITIL 5: key enhancements since ITIL 4, the product and service lifecycle, digital and AI-enabled service management, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    Do I need prior ITIL experience to follow the course?

    Yes. The bridge assumes you already hold ITIL 4 Foundation and builds on that knowledge, focusing only on what changed. This keeps the training short and avoids repeating content you already know.

    Are practice questions and materials included?

    Yes. You receive accredited courseware aligned to the latest syllabus, along with practice questions and learning aids that reinforce the new ITIL 5 concepts and prepare you for the bridge exam.

    How long is the ITIL 5 Bridge training?

    The bridge is a focused programme delivered in a one-day format, available as live virtual (online) or onsite sessions. It is designed for working ITSM professionals who need an efficient route to the current credential.

    Is the courseware aligned to the latest ITIL?

    Yes. The courseware is aligned to the ITIL Foundation Bridge Version 5 syllabus from AXELOS (PeopleCert), so you study the most current concepts, terminology and practices introduced in ITIL 5.

    Enrollment

    How do I enrol in the ITIL 5 Bridge in Pasig?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available?

    We offer live virtual (online) instructor-led training, onsite sessions, and customised corporate group training, so you can choose the format that fits your schedule and team needs in Pasig.

    How soon can I start the training?

    New batches open regularly across live virtual and onsite formats. Check the upcoming schedules for the next available dates, or talk to a learning advisor to find a session that fits your timeline.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.