Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge Certification?Your Update Path from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a transition certification from AXELOS and PeopleCert that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. Invensis Learning's ITIL 5 Foundation Bridge certification training in Manila focuses only on what is new and changed in ITIL 5, so you reach the current edition without repeating Foundation content you already know. The programme covers the key ITIL 5 enhancements: digital and AI-enabled service management, the product and service lifecycle, updated language and core concepts, and the enhanced value creation approach. It suits ITIL 4 certified professionals across Manila's IT-BPM sector, global capability centres and enterprise IT teams. Delivered in live online and corporate formats by accredited trainers, the bridge prepares you for the short PeopleCert exam and the ITIL 5 Foundation credential. Update your skills and get certified with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Manila, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge Certification?Your Update Path from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Manila, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in ManilaDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why the Bridge Is Worth ItOf Updating Your Credential to ITIL 5

    ITIL V5 Foundation Exam Format in ManilaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Manila

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What ITIL 5 Skills Mean for Your Manila CareerRoles, Sectors and Pay

    ITIL 5 skills are in demand across Manila's IT-BPM sector, global capability centres and enterprise IT teams that run service delivery for global clients. As the IT-BPM industry targets US$42 billion in revenue and nears two million jobs in 2026, employers are upskilling service management teams to the latest ITIL edition. Demand sits across service desk, service delivery and ITSM leadership roles, and here is what the Manila market is telling us right now.

    Market Forces Making ITIL 5 Skills Valuable in Manila

    ITIL 5 is more than an update. It is how Manila's service teams stay current as work moves to digital, AI-enabled and value-focused delivery. Bridge your ITIL 4 credential to ITIL 5 and lead the change. Start today.

    Your Manila Career Transformation

    From ITIL 4 Today to ITIL 5 Ready

    Your Manila Career Step Up

    Manila's service economy is moving to digital, AI-enabled and value-focused delivery, and employers increasingly look for the current ITIL edition. Here is which side of that line you want to be on.

    Sources: PayScale, Glassdoor, Jobstreet (Philippines) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in ManilaStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Manila is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Philippines is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    The ITIL 5 Updates You Will MasterSkills You Apply from Day One

    This bridge focuses only on what is new and changed in ITIL 5, so you build current capability fast. By the end of the programme you can apply the ITIL 5 lifecycle, updated concepts and enhanced value approach in your own service environment.

    Key Enhancements in ITIL 5

    Understand what has changed since ITIL 4: the new and refined concepts, structural updates and terminology that define ITIL 5, so you can communicate confidently in an ITIL 5 environment.

    Digital and AI-Enabled Service Management

    Explore how ITIL 5 reflects modern digital and AI-enabled environments, and how increasing complexity shapes the management of digital products and services across their lifecycle.

    The Product and Service Lifecycle

    Learn how ITIL 5's product and service lifecycle structures delivery from discovery and design through build, operation, and delivery and support in complex digital ecosystems.

    Updated Language and Core Concepts

    Gain clarity on the updated ITIL 5 terminology and principles, and how value co-creation, the guiding principles and four dimensions have been extended for ITIL 5.

    The Enhanced Value Creation Approach

    Discover how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes, including sustainability and experience.

    Applying ITIL 5 in Practice

    Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge and apply the updated guidance to improve collaboration, performance and results at work.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Manila?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PHP 32030

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PHP 32030

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Train with Invensis LearningYour ITIL 5 Foundation Bridge Certification Training in Manila

    Invensis Learning delivers structured ITIL 5 Foundation Bridge training for professionals and organisations who want to update their service management credential to the current edition. Our programmes combine accredited trainers, flexible delivery, organised courseware and learner-focused support. Whether you are an individual ITIL 4 holder or a team transitioning to ITIL 5, Invensis Learning provides a professional training experience built around practical understanding, real-world application and a clear path to the PeopleCert exam.

    • Accredited trainers with real ITSM and ITIL delivery experience
    • Flexible live online and corporate classroom formats for working professionals
    • Bridge focused on what is new in ITIL 5, so your learning stays efficient
    • Exam guidance for the PeopleCert online proctored test
    • Comprehensive courseware, practice questions and post-training support
    • ISO 9001 quality and ISO 27001 information security certified delivery
    • Trusted by professionals and teams across the Philippines and worldwide

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in ManilaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Manila

    Makati Shangri-La, Ayala Avenue, San Lorenzo, District I, Makati, Southern Manila District, Metro Manila, 1226, Philippines

    ITIL V5 Foundation Bridge Training Location in Manila

    Conrad Manila, Seaside Boulevard, Barangay 76, Zone 10, District 1, Pasay, Southern Manila District, Metro Manila, 1300, Philippines

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    Corporate ITIL 5 Bridge TrainingFor Your Manila Teams

    • Transition entire ITSM teams to the current ITIL 5 edition efficiently
    • Customised live virtual, onsite or hybrid delivery for your teams
    • Training schedules aligned with your team's availability
    • Accredited trainers with enterprise ITSM and service delivery experience
    • Role-based examples relevant to IT-BPM and global capability centre teams
    • Dedicated coordination and learner support for corporate programmes
    • Scalable delivery for teams across Manila and the wider Philippines

    Trusted by Leading Organisations

    AccentureIBMCognizantTech MahindraConcentrixGlobe Telecom

    What Our Learners Say

    A Quick, Focused Update to ITIL 5

    "The bridge was the fastest way to move my ITIL 4 knowledge to ITIL 5. The sessions focused only on what changed, so I understood the new lifecycle and value concepts and passed the PeopleCert exam without weeks of study."

    Marco Reyes

    IT Service Management Analyst

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    Practical and Relevant to Digital Delivery

    "What I valued most was learning how ITIL 5 handles digital and AI-enabled services. As a service desk lead, the updated practices map directly to how our tools are changing, and the trainer kept everything practical."

    Andrea Santos

    Service Desk Lead

    0/0

    Helped Me Demonstrate Service Value

    "The enhanced value creation approach gave me a clear way to show clients the outcomes our service delivery creates. The bridge was well organised and respected the ITIL 4 knowledge I already had."

    Joseph Dela Cruz

    IT Service Delivery Manager

    0/0

    Efficient Team Transition to ITIL 5

    "We moved our whole service management team to ITIL 5 in a single day per person. The corporate sessions were tailored to our shared-services context, and our teams now share one current language for delivery."

    Camille Bautista

    IT Training Manager, Shared Services

    0/0

    Standardised Our Practice on the Latest Edition

    "Standardising on the current ITIL edition was important for our client commitments. Invensis Learning coordinated scheduling well and the trainers understood the realities of running service management in a telecommunications environment."

    Ramon Villanueva

    Head of Service Management, Telecommunications

    0/0



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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a transition certification from AXELOS and PeopleCert that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, so you reach the current edition without repeating Foundation content.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a transition certification from AXELOS and PeopleCert that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, so you reach the current edition without repeating Foundation content.

    Who should take the ITIL 5 Foundation Bridge in Manila?

    It is designed for ITIL 4 Foundation certified professionals who want the current ITIL 5 credential. This includes service desk, service delivery and ITSM professionals across Manila's IT-BPM sector, global capability centres and enterprise IT teams.

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge keeps your ITIL credential current with the least disruption, updating you to ITIL 5 in a single training day. Manila employers increasingly prefer the latest edition for service delivery and ITSM roles, so a current credential helps you stand out.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. ITIL 4 Foundation is the prerequisite for the bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation route instead. Passing the bridge grants the ITIL 5 Foundation credential.

    How long is the ITIL 5 Foundation credential valid?

    The credential is valid for three years. To keep it current, you renew within each three-year cycle, for example by earning 60 CPD points or by passing a higher ITIL 5 qualification. Confirm current renewal requirements with PeopleCert.

    Is the credential recognised in the Philippines?

    Yes. ITIL is a globally recognised PeopleCert and AXELOS credential valued by employers across the Philippines and worldwide, including IT-BPM providers, global capability centres, banks and telecommunications firms that run large service operations.

    Pricing

    How much does the bridge training cost in Manila?

    Training fees depend on the format and schedule, so a current quote is available on request. The PeopleCert exam fee is billed separately and is not part of the training fee. Talk to a learning advisor for a tailored quote.

    What is included in the course fee?

    The training fee typically includes accredited courseware, practice questions, trainer-led sessions, exam guidance and post-training learner support. Request a quote to confirm exactly what is included in your chosen format.

    Is the PeopleCert exam fee included in the price?

    The exam is delivered and billed by PeopleCert, and exam pricing varies by region and currency. Confirm the current exam fee on the PeopleCert portal. Ask us about training and exam bundle options for the best value.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, delivery teams and shared-service functions in Manila. Contact us for a group quote tailored to your team size.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation Bridge exam?

    The exam is closed book and uses multiple-choice questions. It is delivered through PeopleCert, either via OnVUE online proctoring or at an authorised test centre, and covers only the new and changed ITIL 5 content.

    How many questions are on the exam and how long is it?

    The bridge exam has 20 questions and an allotted time of 30 minutes. Because it covers only what is new in ITIL 5, it is a short, focused exam for professionals who already hold ITIL 4 Foundation.

    What is the passing score for the bridge exam?

    The pass mark is 65%, which is 13 of the 20 questions answered correctly. The training and practice questions help you focus on the ITIL 5 updates most likely to be tested.

    How is the exam delivered in the Philippines?

    You can sit the exam via PeopleCert OnVUE online proctoring, available around the clock from home or office, or at an authorised PeopleCert test centre. This makes it easy to schedule the exam from Manila.

    What if I do not pass on the first attempt?

    You can resit the exam through PeopleCert, and our trainers provide guidance to help you prepare for a retake. Confirm the current resit policy and any fees on the PeopleCert portal before rebooking.

    Course Content

    What does the ITIL 5 Foundation Bridge cover?

    The bridge covers five areas: the key enhancements in ITIL 5, digital and AI-enabled service management, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    Do I need to relearn ITIL 4 content?

    No. The bridge assumes your ITIL 4 Foundation knowledge and focuses only on what is new, changed or updated in ITIL 5. This is what makes it a faster, more efficient route to the current credential.

    What learning materials are provided?

    You receive accredited courseware aligned to the ITIL 5 Foundation Bridge syllabus, along with practice questions, knowledge checks and revision aids to reinforce the new ITIL 5 concepts before your exam.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the official ITIL Foundation Bridge Version 5 syllabus published by PeopleCert and AXELOS, so you study the current concepts, terminology and practices.

    Is the training suitable if my team is on ITIL 4?

    Yes. The bridge is built for ITIL 4 certified teams that need to move to ITIL 5. Corporate delivery lets you transition a whole team to the current edition efficiently, with one shared ITIL 5 language across roles.

    Enrollment

    How do I enrol in the bridge course in Manila?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live online (live virtual) instructor-led training and customised corporate group training, so you can update to ITIL 5 in the format that fits your schedule in Manila.

    How soon can I start?

    New batches run regularly, so you can usually start within a short time of enrolling. See upcoming schedules or speak with a learning advisor to find the next convenient date for the bridge.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.