Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?Your Fast Route from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5 without repeating content they already know. Passing the one-day bridge exam awards the ITIL 5 Foundation credential, the same outcome as sitting the full ITIL 5 Foundation exam. Across China, as cloud, AI and managed services reshape IT delivery, employers want service management teams working to the current ITIL standard. The Bridge focuses only on what is new in ITIL 5, including the product and service lifecycle, the evolved ITIL Value System and value stream management, so you stay relevant quickly. This programme suits ITSM professionals, service desk and operations leads, consultants and trainers who already hold ITIL 4 Foundation. Refresh your credential and move forward with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in China, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Your Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in China, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in ChinaDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why the Bridge Pays OffOf Updating Your Credential to ITIL 5

    ITIL V5 Foundation Exam Format in ChinaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in China

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your Career Outlook with ITIL 5 in ChinaWhy Upgrade Your Credential Now?

    Keeping your ITIL credential current is increasingly a hiring signal across China, where IT services, cloud, telecom, BFSI and manufacturing employers are modernising service delivery at speed. As organisations adopt cloud, AI and managed services, they want teams working to the latest ITIL standard, not an older one. Demand spans service desk, ITSM process, service delivery and IT operations roles, and here is what the China market is telling us right now.

    What Is Driving Demand for ITIL 5 Skills in China

    The ITIL 5 Bridge is the fastest way to bring your service management skills up to the current standard. Join professionals across China who are staying relevant as cloud and AI reshape IT delivery. Start today.

    Your China Career Transformation

    Your Move from ITIL 4 to ITIL 5 Certified

    What Changes After the Bridge

    China's IT market is modernising fast under cloud, AI and managed services, and employers increasingly separate teams working to the current ITIL standard from those on an older version. Here is which side of that line you want to be on.

    Sources: PayScale, Glassdoor, Paylab (China) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in ChinaStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in China is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in China is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Gain from the BridgeApply the ITIL 5 Updates from Day One

    The ITIL 5 Foundation Bridge teaches you exactly what is new and changed in ITIL 5 relative to ITIL 4, so you can apply the updates at work straight away. By the end you can recognise the key enhancements, manage digital and AI-enabled services, and create value across the wider stakeholder ecosystem.

    Identify the Key ITIL 5 Enhancements

    Recognise the new and refined concepts, terminology and structural updates introduced in ITIL 5, and explain why they matter for practising service management professionals.

    Manage Digital and AI-Enabled Services

    Understand how ITIL 5 addresses modern digital, cloud and AI-enabled environments, and how growing complexity shapes digital product and service management across the lifecycle.

    Work the Product and Service Lifecycle

    Apply the product and service lifecycle as a core organising principle, structuring delivery from discovery and design through build, operation, delivery and support.

    Use Updated ITIL 5 Language

    Communicate confidently with teams, partners and stakeholders using the updated terminology and core concepts that shape ITIL 5.

    Drive Enhanced Value Creation

    Reinforce value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes, including sustainability and experience.

    Apply ITIL 5 in Daily Practice

    Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and results across your organisation.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in China?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CNY 3820

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CNY 3820

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Train for the ITIL 5 Bridge with Invensis Learning in ChinaAccredited, Focused and Built Around You

    As a trusted ITIL 5 Foundation Bridge training company in China, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations updating their service management credentials to the current standard. As an accredited training partner for PeopleCert and AXELOS, we combine experienced ITIL-certified trainers, flexible delivery formats, focused courseware and learner-centred support. Whether you are enrolling as an individual or planning corporate training for your team in China, Invensis Learning provides a professional learning experience built around practical understanding, the latest ITIL guidance and measurable outcomes.

    • Accredited training aligned to the latest PeopleCert and AXELOS ITIL standards
    • Experienced, ITIL-certified trainers with real service management experience
    • Focused one-day bridge format that respects working professionals' time
    • Flexible live online and corporate group delivery across China time zones
    • Structured courseware covering only what is new and changed in ITIL 5
    • Practice questions and exam guidance for the PeopleCert bridge exam
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified for quality and information security

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in ChinaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in China

    Mandarin Oriental Wangfujing Beijing, No. 269 Wangfujing Street, Beijing, China, 100006

    ITIL V5 Foundation Bridge Training Location in China

    Atlantis Sanya, 9P5R+4Q6, North Haitang Bei Road, Sanya, China, 572013

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    Corporate ITIL 5 Bridge TrainingUpskill Your Service Team

    • Update your whole ITSM team to ITIL 5 in a single training day each
    • Customised schedules that fit your operations and service desk shifts
    • Live virtual, onsite or blended delivery for teams across China
    • ITIL-certified trainers with practical service management experience
    • A consistent ITIL 5 language across service desk and operations
    • Progress tracking and dedicated coordination for group training
    • Scalable delivery for local, regional and global teams

    Leading Organisations

    HuaweiLenovoChina MobileAlibabaJD.ComNeusoft

    What Our Learners Say

    The Quickest Way to Get Current

    "I already held ITIL 4 Foundation, so the bridge was the fastest way to get current. In one day I understood the product and service lifecycle and the updated value system, and passed the PeopleCert exam soon after."

    Wei Zhang

    IT Service Manager

    0/0

    Focused and Efficient

    "The trainer focused only on what changed in ITIL 5, which made the day efficient. I can now use the updated language with my team and stakeholders with real confidence."

    Li Na

    Service Desk Lead

    0/0

    Kept My Advice Relevant

    "As a consultant I need to advise clients on the current framework. The bridge refreshed my credential quickly and the exam guidance was spot on for the PeopleCert format."

    Chen Hao

    ITSM Consultant

    0/0

    Minimal Disruption, Full Alignment

    "We moved our service desk team from ITIL 4 to ITIL 5 with Invensis Learning. The one-day format meant minimal disruption, and the whole team is now aligned to the latest standard."

    Feng Liu

    IT Operations Manager, Managed Services

    0/0

    Practical and Well Coordinated

    "Coordinating the group training was straightforward and the content was tailored to our cloud operations. A practical, well-run upskilling programme for our teams."

    Mei Wang

    L&D Manager, Technology Services

    0/0



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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, and passing the exam awards the ITIL 5 Foundation credential.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, and passing the exam awards the ITIL 5 Foundation credential.

    Who should take the ITIL 5 Foundation Bridge?

    It is designed for professionals who already hold ITIL 4 Foundation and want the current credential, including ITSM analysts, service desk and operations leads, consultants and trainers. If you do not hold ITIL 4 Foundation, the full ITIL 5 Foundation course is the right starting point.

    Is the ITIL 5 Foundation Bridge worth it in China?

    Yes. As Chinese employers across IT services, cloud, telecom and BFSI modernise delivery, many job specs now ask for the latest ITIL version. Holding the current credential keeps you competitive for service management roles that average around CNY 288,709 a year, with an ITIL pay premium reported near 22 percent.

    What credential do I get after passing the bridge?

    You receive the ITIL 5 Foundation credential, the same outcome as sitting and passing the full ITIL 5 Foundation exam. It also enables progression to higher ITIL 5 qualifications.

    How long is the ITIL 5 Foundation credential valid?

    The credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle through the PeopleCert MyAxelos programme, or by passing a higher ITIL 5 qualification.

    Pricing

    How much does ITIL 5 Foundation Bridge training cost in China?

    The training is usually purchased as a combined one-day training and exam package, with pricing that varies by format and delivery. Exact fees are available on request. Request a quote and a learning advisor will share current options for China.

    What is included in the course fee?

    The fee typically includes instructor-led training on what is new in ITIL 5, ITIL-aligned courseware, practice questions, exam guidance and learner support. Ask your advisor to confirm what is bundled with your chosen format.

    Is the PeopleCert exam fee included in the training price?

    The bridge is commonly sold as a training and exam bundle, though this depends on the package you choose. PeopleCert pricing varies by region and channel, so confirm whether the exam voucher is included when you request a quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desk, operations and digital delivery teams in China. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation Bridge exam?

    The exam is closed book with 20 multiple-choice questions and a duration of 30 minutes. It tests only the new and changed content in ITIL 5 relative to ITIL 4, across five topic areas.

    What is the passing score for the bridge exam?

    The passing score is 65 percent, which means answering 13 of the 20 questions correctly. Focus on broad understanding of the ITIL 5 enhancements across all five topic areas.

    Do I need ITIL 4 Foundation to take the bridge exam?

    Yes. ITIL 4 Foundation is a prerequisite for the bridge, because it assumes that knowledge as a baseline. Candidates without ITIL 4 Foundation should take the full ITIL 5 Foundation exam instead.

    How is the bridge exam delivered?

    You can sit the exam online through the PeopleCert OnVUE online proctored system, available around the clock, or at a PeopleCert authorised test centre. Both options test the same content.

    What if I do not pass the first time?

    You can resit the exam, and our training includes practice questions and exam guidance to help you prepare with confidence. Confirm the current resit policy and any fee with PeopleCert before rebooking.

    Course Content

    What does the ITIL 5 Foundation Bridge training cover?

    The training covers the five bridge topics: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice. Existing ITIL 4 content is assumed, not repeated.

    Do I need prior experience to follow the course?

    You need ITIL 4 Foundation knowledge, as the bridge builds on it rather than re-teaching it. No additional formal work experience is required, though the course suits practising service management professionals.

    How long is the training?

    The bridge is delivered as a single focused day that concentrates on what is new and changed in ITIL 5. This makes it an efficient way to update your knowledge without full Foundation retraining.

    What learning materials are provided?

    You receive ITIL-aligned courseware focused on the ITIL 5 updates, practice questions, exam guidance and learner support. The materials map to the five bridge topic areas defined by PeopleCert.

    Is the courseware aligned to the latest ITIL?

    Yes. The courseware is aligned to ITIL 5, the current version of ITIL, and to the official ITIL Foundation Bridge Version 5 syllabus published by AXELOS (PeopleCert).

    Enrollment

    How do I enrol in the ITIL 5 Foundation Bridge course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available?

    We offer live online instructor-led training and customised corporate group training for teams across China. Choose the format that fits your schedule and learning style.

    How soon can I start?

    New batches run regularly, so you can usually start within a short window. See upcoming schedules or talk to a learning advisor to confirm the next available dates for China.

    Can I reschedule my batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.