Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge and Why Take It in Beijing?Your Fast Route to ITIL 5

    The ITIL (Version 5) Foundation Bridge is the official AXELOS qualification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5 in a single focused day. Delivered by Invensis Learning, this ITIL 5 Foundation Bridge certification training in Beijing covers only what is new and changed in ITIL 5, so you transition efficiently without repeating content you already know. ITIL 5 is the fifth iteration of the world's most widely adopted IT service management framework, published by AXELOS and examined by PeopleCert. The Bridge focuses on the differences that matter: the product and service lifecycle, the evolved ITIL Value System, value stream management, and a stronger digital and AI-enabled focus. The course suits ITSM professionals, service desk and operations leads, consultants and trainers across Beijing's technology, finance and digital-economy employers who need the current credential. Update your ITIL knowledge and get certified with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Beijing, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge and Why Take It in Beijing?Your Fast Route to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Beijing, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in BeijingDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why Bridging to ITIL 5 Is Worth ItValue for Professionals and Teams

    ITIL V5 Foundation Exam Format in BeijingWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Beijing

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Skills Take Your Career in BeijingRoles, Demand and Pay

    Beijing is China's leading technology and digital-economy hub, home to internet platforms, cloud and AI companies, and the headquarters of major financial and telecoms employers. As organisations scale AI-enabled and multi-supplier IT estates, demand for structured IT service management is rising, and holding the current ITIL credential helps professionals stand out. Roles range from service desk and ITSM analyst to service delivery manager and head of IT services, and here is what the market is telling us right now.

    Why ITIL 5 Skills Are in Demand Across Beijing

    ITIL 5 is more than an update. It is the credential that keeps your IT service management skills current. Join professionals across Beijing transitioning to the latest ITIL edition. Start your bridge today.

    Your Beijing Career Transformation

    Your ITIL Career Before and After the Bridge

    The Upgrade That Moves You Forward

    Beijing's IT employers are moving to AI-enabled, multi-supplier service delivery, and they increasingly expect the current ITIL edition. Here is the difference upgrading from ITIL 4 to ITIL 5 makes.

    Sources: Glassdoor, PayScale, SalaryExpert (Beijing) 2026; AXELOS (PeopleCert) ITIL 5 materials.

    How to Get ITIL V5 Foundation Bridge Certified in BeijingStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Beijing is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in China is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    What You Will Gain from the ITIL 5 BridgeSkills That Apply at Work

    This ITIL 5 Foundation Bridge programme focuses only on what is new and changed in ITIL 5, so ITIL 4 holders learn efficiently. By the end you can apply the updated framework to modern, digital service delivery.

    Spotting What Changed in ITIL 5

    You will learn exactly what is new and refined in ITIL 5 compared with ITIL 4, from structural updates to new concepts like the product and service lifecycle, so you can transition with confidence.

    Managing Digital and AI-Enabled Services

    Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how the product and service lifecycle helps you manage increasing complexity across cloud and multi-supplier estates.

    Using Updated ITIL 5 Language

    Gain clarity on the new and redefined terminology and core concepts in ITIL 5 so you can communicate confidently with teams, partners and stakeholders at different stages of adoption.

    Driving Enhanced Value Creation

    Learn how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes including sustainability and experience.

    Applying ITIL 5 in Practice

    Integrate ITIL 5 enhancements into your existing ways of working to improve collaboration, performance and results across your service teams.

    Preparing for the Bridge Exam

    Build readiness for the AXELOS (PeopleCert) ITIL 5 Foundation Bridge exam with focused review of the five topic areas the bridge covers.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Beijing?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CNY 3820

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CNY 3820

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis in BeijingAccredited, Expert-Led ITSM Training

    As a trusted ITIL 5 Foundation Bridge training company in Beijing, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations who need the current ITIL credential. As an accredited training partner working with PeopleCert (AXELOS), we combine experienced trainers, syllabus-aligned courseware and flexible delivery formats to help ITIL 4 holders upgrade efficiently. Whether you are enrolling as an individual or planning corporate training for your team in Beijing, you gain a professional learning experience focused on practical understanding, the latest ITIL 5 content and exam readiness.

    • Accredited training partner working with PeopleCert (AXELOS) for ITIL courses
    • Experienced, accredited trainers with real ITSM and ITIL practice
    • Flexible live online and classroom formats that suit working professionals
    • Courseware aligned to the official ITIL 5 Foundation Bridge syllabus
    • Focused one-day bridge format built for ITIL 4 Foundation holders
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 quality and ISO 27001:2022 information-security certified
    • Trusted by professionals and organisations across China and worldwide

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in BeijingInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Beijing

    Grand Hyatt Beijing, 1, East Chang'an Street, Taijichang Community, Donghuamen Street, Capital Functional Core Area, Dongcheng District, Beijing, 100006, China

    ITIL V5 Foundation Bridge Training Location in Beijing

    The Westin Beijing Jinmao, 7, East Third Ring Road North, Zuojiazhuang Street, Chaoyang District, Beijing, 100027, China

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    Corporate ITIL 5 Bridge TrainingFor Your Teams in Beijing

    • Move your whole ITSM team to ITIL 5 in a single training day per person
    • Customised schedules built around your team's availability in Beijing
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with real ITSM and ITIL practice
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Beijing and global locations

    Leading Organisations

    LenovoBaiduJD.ComKingsoft CloudDigital ChinaChina Mobile

    What Our Learners Say

    A Fast, Focused Upgrade to ITIL 5

    "Upgrading from ITIL 4 to ITIL 5 was quicker than I expected. The trainer focused only on what changed, and the digital product and service lifecycle finally clicked. I sat the bridge exam the same week and passed."

    Li Wei

    IT Service Manager

    0/0

    Clear and Immediately Useful

    "The course explained the new ITIL 5 terminology clearly, so I could bring my team up to speed straight away. The value system and AI-enabled guidance are very relevant to the way we work now."

    Zhang Min

    Service Desk Team Lead

    0/0

    Exactly What a Consultant Needs

    "As a consultant I needed the current credential to stay credible with clients. The bridge format respected my ITIL 4 knowledge and got me to ITIL 5 without wasting time on basics."

    Chen Hao

    ITSM Consultant

    0/0

    Smooth Team Transition to ITIL 5

    "We moved our service-management team to ITIL 5 in a single day each. Invensis tailored the schedule around our shifts and the trainers were excellent. A smooth, well-run programme."

    Wang Fang

    L&D Manager, Financial Services

    0/0

    The Right Move for a Modern IT Estate

    "Standardising on the latest ITIL edition mattered for our cloud and multi-supplier estate. The corporate delivery was well organised and practical, and our team applied it straight away."

    Liu Yang

    Head of IT Operations, Technology Sector

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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The bridge gives you the current ITIL 5 Foundation credential from AXELOS (PeopleCert) in a single focused day, so your ITSM skills stay recognised by Beijing employers as they adopt the latest edition. It is the fastest way for ITIL 4 holders to stay current and progress to senior service-management roles.

    General

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge gives you the current ITIL 5 Foundation credential from AXELOS (PeopleCert) in a single focused day, so your ITSM skills stay recognised by Beijing employers as they adopt the latest edition. It is the fastest way for ITIL 4 holders to stay current and progress to senior service-management roles.

    What is the ITIL 5 Foundation Bridge?

    The ITIL 5 Foundation Bridge is the official AXELOS qualification that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, including the product and service lifecycle, the evolved ITIL Value System and digital, AI-enabled service management.

    Who should take the ITIL 5 Bridge in Beijing?

    It is designed for ITIL 4 Foundation holders, including ITSM professionals, service desk and operations leads, consultants and trainers, who want the current ITIL credential without repeating content they already know.

    Do I need ITIL 4 Foundation first?

    Yes. ITIL 4 Foundation (or equivalent) is required for the bridge. Professionals without it should take the full ITIL 5 Foundation course and exam instead.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification.

    Pricing

    How much does ITIL 5 Bridge training cost in Beijing?

    Fees vary by format and schedule, so pricing for the ITIL 5 Foundation Bridge in Beijing is available on request. The PeopleCert exam fee is billed separately in international currency. Contact a learning advisor for a current quote.

    What is included in the course fee?

    The training fee typically includes syllabus-aligned courseware, trainer-led sessions, exam preparation support, practice questions and learner support. Confirm exact inclusions for your chosen format when you enrol.

    Is the exam fee part of the training price?

    The PeopleCert exam fee is usually billed separately under regional pricing in international currency. Some packages bundle training and exam together, so ask for a quote to see the options available in Beijing.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for ITSM teams in Beijing. Ask about group pricing for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the bridge exam first time?

    You can retake the PeopleCert exam, and resit policies and any fees are confirmed at booking. Our preparation, practice questions and trainer guidance are designed to help you pass with confidence.

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book with multiple-choice questions, delivered online with PeopleCert OnVUE proctoring or at an authorised test centre. It focuses only on what is new and changed in ITIL 5.

    How many questions are on the exam and how long is it?

    The ITIL 5 Foundation Bridge exam has 20 multiple-choice questions and a duration of 30 minutes.

    What is the passing score for the bridge exam?

    The pass mark is 65%, which is 13 out of 20 questions correct. Focus on the five bridge topic areas that cover what is new in ITIL 5.

    Which standard is the exam based on?

    The exam is based on the official ITIL Foundation Bridge Version 5 syllabus published by AXELOS and examined by PeopleCert, covering the differences between ITIL 4 and ITIL 5.

    Course Content

    Do I need experience beyond ITIL 4 Foundation?

    No further experience is required beyond ITIL 4 Foundation. The bridge assumes your existing ITIL 4 knowledge and focuses only on the new and changed ITIL 5 content, so it is an efficient step up.

    What topics does the ITIL 5 Bridge cover?

    It covers five areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    What learning materials are provided?

    You receive syllabus-aligned courseware, practice questions and revision resources, plus trainer-led explanations of exactly what is new in ITIL 5.

    Is the course aligned with the latest ITIL syllabus?

    Yes. The courseware is aligned to the official ITIL Foundation Bridge Version 5 syllabus from AXELOS (PeopleCert).

    How long is the training?

    The bridge is a focused programme covering only what is new in ITIL 5, so most ITIL 4 holders complete it in a single training day.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol online through Invensis Learning and join an upcoming live online or classroom batch in Beijing. Choose your format, complete payment, and you receive schedules and courseware. Talk to an advisor to find the next batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule.

    Can I reschedule my enrolment to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch. Contact support to arrange this.

    Is the training available in Beijing time zones?

    Yes. Live online batches are scheduled to suit Beijing working hours, and onsite or classroom delivery can be arranged locally for teams.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include flexible reschedule options. Reach out to our team for the details that apply to your enrolment.