Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Update Your ITIL Credential to ITIL 5What the Bridge Qualification Covers

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a transition qualification from AXELOS (PeopleCert) that lets ITIL 4 Foundation holders update their credential to ITIL 5. ITIL 5 Foundation Bridge certification training in Nanjing is built for working ITSM professionals who already know ITIL 4 and want the current framework on their CV without repeating foundational content. The one-day programme focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and digital and AI-enabled service delivery. You sit a short PeopleCert exam, and on passing you hold the recognised ITIL 5 Foundation credential. For service desk leads, change and problem managers, and IT service managers across Nanjing's software, telecom and smart-manufacturing employers, this is the fastest route to staying current. Refresh your knowledge, prove it to employers, and start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nanjing, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Update Your ITIL Credential to ITIL 5What the Bridge Qualification Covers

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nanjing, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in NanjingDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain by Bridging to ITIL 5Real Gains for Professionals and Teams

    ITIL V5 Foundation Exam Format in NanjingWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Nanjing

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Takes Your Career in NanjingRoles, Demand and Pay

    ITIL is the global benchmark for IT service management, and Nanjing's employers, led by its software, telecom and smart-manufacturing sectors, increasingly expect service teams to work to the current framework. As organisations refresh ITSM practices and the city grows its software export and AI clusters, professionals who carry the latest ITIL 5 credential stand out. Demand spans service desk, change and problem management through to service delivery and IT operations leadership, and here is what the local market is showing right now.

    What Is Driving ITSM Demand in Nanjing?

    ITIL 5 is more than an update. It is how Nanjing's leading service teams stay current. Bridge from ITIL 4 to ITIL 5 in a single day and keep your credential, and your career, up to date. Start today.

    Your Nanjing ITSM Transformation

    From ITIL 4 Today to ITIL 5 Tomorrow

    Your Career After the Bridge

    Nanjing's IT service market is expanding with digital transformation, AI clusters and a software industry that leads Jiangsu, and employers increasingly separate professionals on the current framework from those who are not. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert, Glassdoor (China) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in NanjingStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Nanjing is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in China is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build on the ITIL 5 BridgeUpdated Practices You Can Apply at Work

    On the ITIL 5 Bridge you learn only what is new and changed since ITIL 4, so you can apply the current framework at work and pass the exam. By the end you can use ITIL 5's product and service lifecycle, updated language and enhanced value model with confidence.

    Map the Key Changes from ITIL 4 to ITIL 5

    Identify what is new and refined in ITIL 5, including the product and service lifecycle and the evolved ITIL Value System, and understand why the framework has moved on from ITIL 4.

    Manage Digital and AI-Enabled Services

    Apply ITIL 5's guidance for modern digital and AI-driven environments, managing growing complexity across the full product and service lifecycle from discovery through delivery and support.

    Use Updated ITIL 5 Language and Concepts

    Communicate confidently with teams, partners and stakeholders using the new and redefined ITIL 5 terminology, guiding principles and core concepts.

    Apply the Enhanced Value Creation Model

    Link strategy, delivery and measurable outcomes across the wider stakeholder ecosystem, including the role of sustainability and experience in value co-creation.

    Embed ITIL 5 in Everyday Service Work

    Integrate the updates into your existing ITIL 4 practice to improve collaboration, performance and results across service desk, change and operations teams.

    Prepare for the ITIL 5 Bridge Exam

    Get ready for the closed-book PeopleCert exam of 20 questions in 30 minutes, with a 65% pass mark, through focused review of the five updated topic areas.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Nanjing?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CNY 3820

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CNY 3820

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis for ITIL 5 in NanjingAccredited, Expert-Led and Flexible

    As a trusted ITIL 5 Foundation Bridge training company in Nanjing, Invensis Learning delivers accredited ITIL 5 Bridge training for professionals and teams who want to update their ITSM credential efficiently. As an accredited training partner of AXELOS and PeopleCert, we combine syllabus-aligned courseware, experienced trainers and flexible live virtual and classroom formats. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience focused on practical understanding, exam readiness and real-world application, backed by our ISO 9001 and ISO 27001 certified delivery.

    • Accredited training partner of AXELOS and PeopleCert for ITIL
    • Courseware aligned to the official ITIL 5 Bridge syllabus
    • Experienced, accredited ITSM trainers with real service management practice
    • Live online and classroom formats that fit working professionals
    • Focused one-day bridge course covering only what changed in ITIL 5
    • Practice questions and exam guidance for the PeopleCert exam
    • Dedicated learner support before, during and after training
    • Customised corporate training for ITSM teams across Nanjing

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    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in NanjingInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Nanjing

    The Westin Nanjing Resort & Spa, Nanjing

    ITIL V5 Foundation Bridge Training Location in Nanjing

    Nanjing Greenland InterContinental Hotel, 1, Central Road, Hunan Road Subdistrict, Gulou District, Nanjing, Jiangsu Province, 210008, China

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    Corporate ITIL 5 Bridge TrainingFor Teams Across Nanjing

    • Move your whole ITSM team from ITIL 4 to ITIL 5 in one day per person
    • Live virtual, onsite or hybrid delivery to suit team schedules
    • Tailored examples from software, telecom and manufacturing contexts
    • Accredited trainers and ITIL 5 syllabus-aligned courseware
    • Progress tracking and reporting for L&D and managers
    • Volume-based pricing for departments and service functions
    • Dedicated coordination for group training across Nanjing and beyond

    Trusted by Leading Employers

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    What Our Learners Say

    Bridged to ITIL 5 in a Single Day

    "I already held ITIL 4 Foundation, so the bridge was exactly what I needed. The trainer focused only on what changed in ITIL 5, the product and service lifecycle clicked quickly, and I passed the exam the same day. My credential is current again."

    Wei Zhang

    IT Service Management Analyst

    0/0

    Practical and Easy to Apply

    "The updated ITIL 5 language made a real difference for my team. I now use the new terminology with our suppliers and stakeholders with confidence, and the value-stream concepts are practical for our service desk work."

    Li Mei

    Service Desk Team Lead

    0/0

    Efficient Prep for Working Professionals

    "Clear, well-paced sessions on the ITIL 5 enhancements and how they apply to change and problem management. The practice questions matched the exam well and helped me prepare efficiently around a busy schedule."

    Chen Hao

    Change Manager

    0/0

    Whole Team Updated with Minimal Downtime

    "We moved our whole service management function from ITIL 4 to ITIL 5 with one day of training per person. The team now shares a common ITIL 5 vocabulary, and the live virtual delivery fitted around our shift patterns."

    Xu Jing

    IT Operations Manager, Software Sector

    0/0

    A Smooth Corporate Upskilling Programme

    "Invensis Learning customised the bridge training to our telecom service context and coordinated everything for our group. Accredited trainers, syllabus-aligned content and strong reporting made it easy to justify the investment."

    Liu Feng

    Head of Learning and Development

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is an AXELOS (PeopleCert) qualification that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, and on passing you hold the recognised ITIL 5 Foundation credential.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is an AXELOS (PeopleCert) qualification that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, and on passing you hold the recognised ITIL 5 Foundation credential.

    Who should take the ITIL 5 Bridge in Nanjing?

    It is designed for practising ITSM professionals who already hold ITIL 4 Foundation, including service desk leads, change and problem managers, and service delivery and IT service managers across Nanjing's software, telecom and manufacturing employers.

    Is the ITIL 5 Bridge worth it for my career?

    Yes. ITIL is the global benchmark for IT service management, and certified professionals report a salary premium of around 11% over non-certified peers. Carrying the current ITIL 5 credential keeps you eligible for senior service management roles.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. The bridge requires ITIL 4 Foundation (or equivalent), because it assumes that knowledge and teaches only the ITIL 5 changes. If you do not hold ITIL 4 Foundation, take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the cycle or by passing a higher ITIL 5 qualification, as set by AXELOS and PeopleCert.

    Pricing

    How much does ITIL 5 Bridge training cost in Nanjing?

    Training fees vary by format and provider and are available on request. The PeopleCert exam fee is billed separately. Request a quote and a learning advisor will share the current options for your chosen format.

    What is included in the course fee?

    The fee typically includes accredited, syllabus-aligned courseware, trainer-led sessions, practice questions, exam guidance and learner support. Speak with an advisor to confirm exactly what your selected plan covers.

    Is the exam fee included in the training price?

    PeopleCert bills the ITIL 5 Bridge exam fee separately from training. Pricing varies by region and channel, so confirm the current exam fee with your advisor or on the official PeopleCert portal before booking.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management functions and IT teams. Contact us for a tailored group quote for your organisation in Nanjing.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the payment option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed-book with multiple-choice, single-answer questions, based on the ITIL Foundation Bridge Version 5 syllabus from AXELOS and PeopleCert. It tests only the new and changed ITIL 5 content.

    How many questions are on the exam and how long is it?

    The ITIL 5 Bridge exam has 20 questions and an allotted time of 30 minutes. It is short by design because it covers only what is new and changed in ITIL 5 relative to ITIL 4.

    What is the passing score for the exam?

    The pass mark is 65%, which means answering 13 of the 20 questions correctly. Focused review of the five updated topic areas is the most efficient way to prepare.

    How is the ITIL 5 Bridge exam delivered?

    You can sit the exam through PeopleCert's OnVUE online proctoring, available 24/7, or at an authorised test centre. Choose whichever option is more convenient for you.

    What happens if I do not pass first time?

    You can re-sit the exam. Selected plans include retake or flexi support to help you prepare again, and a learning advisor can explain the re-sit options and any applicable PeopleCert fee.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The course covers five areas: Key Enhancements in ITIL 5, Digital Product and Service Management Evolution, Updated Language and Core Concepts, Enhanced Value Creation Approach, and Applying ITIL 5 in Practice. Existing ITIL 4 content is assumed, not repeated.

    Do I need experience beyond ITIL 4 Foundation?

    No further formal requirement applies. The bridge is built for professionals who already hold ITIL 4 Foundation, so prior ITIL 4 knowledge is the only assumed baseline you need.

    How long is the training?

    The bridge is a focused one-day programme. Because it teaches only the ITIL 5 updates rather than the full Foundation syllabus, you can refresh your knowledge and sit the exam in a single day.

    What learning materials are provided?

    You receive accredited courseware mapped to the ITIL Foundation Bridge Version 5 syllabus, along with practice questions and exam guidance to help you prepare with confidence.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by AXELOS and PeopleCert, so you study the most up-to-date ITIL 5 content.

    Enrollment

    How do I enrol in the ITIL 5 Bridge course in Nanjing?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can pick the format that fits your schedule and learning style.

    When are the next batches available?

    We run regular ITIL 5 Bridge schedules for individuals and teams. View the upcoming schedules or speak with a learning advisor to find a date and format that work for you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training again. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.