Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Certification?Your Entry into Modern ITSM

    The ITIL Version 5 Foundation (ITIL 5-F) is the entry-level certification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces the core concepts of digital product and service management, the ITIL Value System, the guiding principles, and the practices that help organisations create, deliver and continually improve value in the modern digital era. For professionals across Nuremberg's strong ICT, manufacturing and financial-services base, ITIL 5 Foundation training in Nuremberg is a practical first step into IT service management. The credential is recognised worldwide and suits IT support staff, service managers, project team members and business professionals who want a shared, modern service language. No prior ITIL or ITSM experience is required. With more than 109,000 IT roles unfilled across Germany, employers value people who can connect technology to business outcomes. Start your ITIL 5 journey with Invensis Learning and build skills that travel across sectors and roles.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nuremberg, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Certification?Your Entry into Modern ITSM

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nuremberg, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in NurembergDo You Qualify for the ITIL V5 Foundation Exam?

    Why Earn the ITIL 5 Foundation Credential?Outcomes That Move Your Career

    ITIL V5 Foundation Exam Format in NurembergWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Certification Cost in Nuremberg

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your ITIL 5 Foundation Career in NurembergRoles, Demand and Pay

    ITIL 5 Foundation is increasingly valued across the Nuremberg metropolitan region, where manufacturers, IT services firms, insurers and engineering companies run complex digital operations. As Industry 4.0 and digital transformation accelerate, employers seek professionals who can manage services and connect IT to business value. Demand spans service desk, IT service management and service delivery roles, and here is what the market is telling us right now.

    What Is Driving ITIL Demand in the Nuremberg Region

    ITIL 5 Foundation is more than a certificate. It is a modern foundation for IT service management careers in Nuremberg. Build the skills employers are hiring for and start your ITIL 5 journey today.

    Your Nuremberg Career Transformation

    What Changes When You Become ITIL 5 Certified

    Your Before and After

    Nuremberg's IT and digital economy is expanding with Industry 4.0 and digital transformation, and employers increasingly separate professionals who understand modern service management from those who do not. Here is which side of that line you want to be on.

    Sources: jobvector, Glassdoor, StepStone (Germany) 2026.

    How to Get ITIL V5 Founfdation Certified in Nuremberg Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Nuremberg is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    image

    100% Secure and Safe download

    Skills You Will Build in ITIL 5 FoundationModern Service Management, Applied

    This ITIL 5 Foundation training covers the key concepts you will learn: digital product and service management, the ITIL Value System, the guiding principles and the practices that create value. By the end, you can apply modern service thinking at work and prepare for the ITIL 5 exam.

    Digital Product and Service Concepts

    Understand what distinguishes digital products and services, how value is created in digital environments, and how products and services are managed across their lifecycle.

    The ITIL Value System

    Learn how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.

    Apply the Guiding Principles

    Apply the seven ITIL guiding principles, from focus on value to optimise and automate, to make better decisions and adapt practices to real digital environments.

    The Four Dimensions

    Use the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic approach to service management.

    Value Co-Creation and the Lifecycle

    Understand how value is co-created with consumers and stakeholders, and the purpose of each lifecycle activity from discovery and design to operation, delivery and support.

    Continual Improvement and Value Streams

    Embed continual improvement throughout service management and apply Value Stream Mapping and Management to remove waste and improve the flow of value.

    Who Should TakeITIL V5 Foundation Certification Training in Nuremberg?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1630

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1630

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    ITIL 5 Foundation Certification Training in Nuremberg with Invensis LearningWhy Learners Choose Us

    Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations across Nuremberg who want to build modern IT service management skills and prepare for the ITIL 5 exam. Our programmes combine accredited, experienced trainers, flexible delivery, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted ITIL Version 5 Foundation training company in Nuremberg, offers a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Accredited ITIL training partner aligned with AXELOS and PeopleCert standards
    • Experienced, certified trainers with real IT service management experience
    • Flexible formats: live online, classroom and corporate group training
    • Structured courseware, practice questions and exam preparation support
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after the course
    • Customised schedules for professionals and teams across Nuremberg
    • Trusted by professionals and organisations across multiple industries

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in NurembergInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Nuremberg

    Sheraton Carlton Hotel Nuernberg Eilgutstraße 15, 90443 Nürnberg

    ITIL Version 5 Foundation Training Location in Nuremberg

    Hotel Victoria Königstraße 80, 950402 Nürnberg

    corporate banner

    Corporate ITIL 5 Foundation TrainingUpskill Your Teams

    • Suitable for small, medium and large IT and business teams
    • Customised schedules aligned to your team's availability
    • Delivery via onsite, live virtual or hybrid formats
    • Experienced, accredited trainers with ITSM expertise
    • Role-based, industry-relevant examples for real application
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Nuremberg and beyond

    Leading Organisations

    SiemensDATEVAdidasSchaefflerNIQ (GfK)Nuernberger Versicherung

    What Our Learners Say

    A Confident First Step into ITSM

    "The ITIL 5 Foundation course finally made the service concepts click. The trainer used real examples and the practice questions matched the exam well. I passed first time and now use the guiding principles in my daily support work."

    Lukas Brandt

    IT Support Analyst

    0/0

    Clear, Practical and Well Paced

    "I had no formal ITSM background, but the course was easy to follow. The value system and four dimensions were explained simply, and I feel far more confident discussing services with our delivery team."

    Annika Vogel

    Service Desk Coordinator

    0/0

    Great Preparation for the Exam

    "The structure and mock questions were exactly what I needed. The continual improvement and lifecycle topics were taught with practical scenarios that I could relate to my work in manufacturing IT."

    Tobias Lehmann

    Junior IT Service Manager

    0/0

    Strong Uplift for Our Service Desk

    "We trained our service desk team with Invensis Learning. The sessions were tailored to our environment and our staff now share a common ITIL language. Coordination and scheduling were handled smoothly."

    Sabine Krause

    IT Operations Lead, Engineering Sector

    0/0

    A Consistent ITSM Foundation for the Team

    "Rolling out ITIL 5 Foundation across our IT function gave us a shared, modern approach to service management. The trainers were credible and the corporate delivery flexible around our shifts."

    Markus Hofmann

    Head of IT, Financial Services

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

    BerlinBonnCologneDortmundDresdenDusseldorfEssenFrankfurtHamburgHanoverKarlsruheMunichStuttgart

    Explore Our Other Course Categories

    Agile Certification Training Courses

    Project Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Foundation

    ITIL Version 5 Foundation

    Foundation

    VeriSM™ Foundation

    Foundation

    ITIL 4 Foundation

    Foundation

    ITIL (Version 5) Foundation Bridge

    Foundation

    SIAM Foundation

    Advanced

    SIAM Professional

    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. No prior experience is needed.

    General

    What is the ITIL 5 Foundation certification?

    ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. No prior experience is needed.

    Is the ITIL 5 Foundation worth it for my career?

    Yes. ITIL 5 Foundation is a globally recognised credential that proves modern IT service management knowledge. With over 109,000 IT roles unfilled in Germany, it helps you stand out for service desk, service management and delivery roles. Talk to a learning advisor to plan your path.

    Who should take ITIL 5 Foundation training?

    It suits IT support staff, analysts, service managers, project team members and business professionals who want a shared, modern service language. As an entry-level credential, it is open to anyone, with no prior ITIL or ITSM experience required.

    Is ITIL 5 Foundation recognised by employers in Nuremberg?

    Yes. ITIL is a globally recognised framework valued by employers across Nuremberg's manufacturing, IT services, financial services and engineering sectors, including major regional employers, as well as organisations worldwide.

    How long is the ITIL 5 Foundation certification valid?

    The ITIL 5 Foundation certification is valid for three years. To keep it current, you renew it by earning 60 CPD (continuing professional development) points within each three-year cycle, as set by PeopleCert.

    Do I need ITIL 4 before taking ITIL 5 Foundation?

    No. ITIL 5 Foundation has no prerequisites and is the entry point to the ITIL 5 scheme. ITIL 4 holders may find the concepts familiar, but prior ITIL knowledge is not required to enrol or sit the exam.

    Pricing

    What is included in the ITIL 5 Foundation course fee?

    The training fee typically includes accredited courseware, expert-led sessions, practice questions, mock exams and learner support. Exam vouchers may be bundled or billed separately by PeopleCert. Request a quote to see what is included in your chosen format.

    How much does ITIL 5 Foundation training cost in Nuremberg?

    Training fees vary by format and schedule, so pricing is available on request. The PeopleCert exam fee is billed separately and varies by region and currency. Contact us for a tailored quote and current batch pricing.

    Is the exam fee included in the training price?

    It depends on the package. Some plans bundle the PeopleCert exam voucher, while others bill it separately. PeopleCert exam pricing varies by region and currency, so confirm the current fee when you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and business teams. Contact us for a tailored group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The ITIL 5 Foundation exam is a closed-book, multiple-choice examination with single-answer questions, based on the ITIL 5 Foundation syllabus from AXELOS and delivered by PeopleCert.

    How many questions are on the ITIL 5 Foundation exam?

    The exam has 40 multiple-choice questions. You have 60 minutes to complete it, and the pass mark is 65 percent, which is 26 out of 40 correct answers.

    What is the passing score for the exam?

    You need 65 percent to pass, which means answering 26 of the 40 questions correctly within the 60-minute closed-book exam.

    How is the ITIL 5 Foundation exam delivered?

    You can sit the exam online with PeopleCert OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. Both options use the same format and pass mark.

    What if I do not pass the exam the first time?

    You can resit the ITIL 5 Foundation exam. Our trainers provide preparation and revision support to help you pass, and you can rebook through PeopleCert. Confirm current resit fees and policy on the PeopleCert portal.

    Are there prerequisites to sit the ITIL 5 Foundation exam?

    No. There are no formal prerequisites for ITIL 5 Foundation. Attending an accredited course is recommended to prepare, but anyone can take the exam regardless of prior experience or education.

    Course Content

    What topics are covered in ITIL 5 Foundation training?

    The course covers digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and Value Stream Mapping and Management.

    Can a beginner take this course?

    Yes. ITIL 5 Foundation is an entry-level course with no prerequisites. Concepts are taught from the ground up with practical examples, so beginners and experienced professionals can both follow and apply the material.

    What learning resources are provided?

    You receive accredited courseware, practice questions, mock exams and revision aids aligned to the ITIL 5 Foundation syllabus, plus trainer guidance to prepare you for the exam.

    Are there practice tests and mock exams included?

    Yes. The programme includes practice questions and full-length mock exams that mirror the 40-question format, helping you identify weak areas and build readiness before the real exam.

    Is the courseware aligned with the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current ITIL 5 Foundation (Version 5.0) syllabus from AXELOS, delivered by PeopleCert, covering all nine topic areas of the exam.

    Enrollment

    How do I enrol in the ITIL 5 Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing a batch.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start the training?

    New batches run regularly in live online and classroom formats. See upcoming schedules to pick a start date, or speak with a learning advisor to find the next convenient cohort for you.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.