Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL Version 5 Foundation Certification?Your First Step in the ITIL 5 Scheme

    ITIL Version 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme, introducing the core concepts of digital product and service management, the ITIL Value System, and the practices that help organisations co-create value. ITIL Version 5 Foundation certification training in Noida from Invensis Learning turns that framework into job-ready capability for professionals across the city's IT services, GCC and fintech employers. ITIL 5 is the fifth iteration of the IT Infrastructure Library, published by PeopleCert and AXELOS. It evolves ITIL 4 with an explicit focus on digital products and services, the full product and service lifecycle, and a dedicated treatment of Value Stream Mapping and Management. The credential is governed by AXELOS (PeopleCert), examined by PeopleCert, and recognised by employers in more than 200 countries. With Noida's HCLTech, Adobe, Genpact and Paytm ecosystems modernising service operations, an ITIL 5 Foundation credential signals current, digital-era service management knowledge. Start your ITIL 5 journey with Invensis Learning and build skills that translate directly into IT service roles.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Noida, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is ITIL Version 5 Foundation Certification?Your First Step in the ITIL 5 Scheme

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Noida, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in NoidaDo You Qualify for the ITIL V5 Foundation Exam?

    Why the ITIL 5 Foundation Credential Is Worth EarningSkills and Recognition That Employers Reward

    ITIL V5 Foundation Exam Format in NoidaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Certification Cost in Noida

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Careers and Pay in NoidaWhy Get ITIL 5 Foundation Certified?

    ITIL 5 Foundation is a recognised marker of modern service management knowledge across Noida, valued by IT services firms, global capability centres, fintech leaders and BFSI shared-service centres that run large digital service operations. As enterprises move from ITIL 4 to the current edition and GCCs scale faster than local talent, credentialed service professionals are increasingly sought after. Demand spans service desk, incident, change and service delivery roles, and here is what the market is telling us right now.

    Market Forces Driving ITIL 5 Demand in Noida

    ITIL 5 Foundation is more than a certificate. It is a career catalyst for professionals who run modern digital services. Join learners in Noida who turn service management knowledge into stronger roles. Start your journey today.

    Your Noida Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Foundation Takes You

    Noida's digital services market is expanding with GCC growth and enterprise transformation, and employers increasingly separate certified service professionals from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, 6figr, Glassdoor, SalaryExpert (India) 2026.

    How to Get ITIL V5 Founfdation Certified in Noida Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Noida is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    The Skills You Will Build in This ProgrammeFrom Value Streams to Service Operations

    This ITIL 5 Foundation training covers all nine official topic areas from the PeopleCert syllabus, so you leave able to explain modern service management concepts and apply the ITIL Value System, guiding principles and lifecycle thinking at work.

    Digital Product and Service Management

    Explain what distinguishes digital products and services, how value is created across their lifecycle, and why continual improvement sits at the heart of modern ITIL 5 practice.

    Value Co-Creation

    Describe how value is co-created between providers, consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability in service decisions.

    The Four Dimensions of Service Management

    Apply a holistic view across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers to every service.

    The ITIL Value System and Governance

    Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement.

    The Seven Guiding Principles

    Use principles such as focus on value, start where you are, progress iteratively with feedback, and optimise and automate to make better service decisions.

    The Product and Service Lifecycle

    Explain the purpose of each lifecycle activity, from discovery and design through to operation, delivery and support, and how they combine to create value.

    ITIL Management Practices

    Understand the role of ITIL management practices and official practice guides in enabling consistent, effective ways of working adapted to your context.

    Continual Improvement and Value Streams

    Apply the continual improvement model and Value Stream Mapping and Management to improve flow, visibility and outcomes across digital services.

    Who Should TakeITIL V5 Foundation Certification Training in Noida?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    INR 92630

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 92630

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for ITIL 5 Foundation in NoidaAccredited, Expert-Led and Learner-First

    Invensis Learning is a PeopleCert Accredited Training Organization and a trusted ITIL Version 5 Foundation training company in Noida, delivering ITIL 5 Foundation training aligned to the official AXELOS syllabus. Our programmes combine accredited trainers, structured courseware, practice exams and learner-focused support so you can prepare for the ITIL 5 Foundation exam with confidence. Whether you enrol as an individual professional in Noida or plan corporate training for your service teams, we deliver a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • PeopleCert Accredited Training Organization for ITIL 5 Foundation
    • Qualified, accredited trainers with real service management experience
    • Courseware aligned to the official AXELOS ITIL 5 Foundation Syllabus (Version 5.0)
    • Flexible formats: live virtual, classroom and corporate group training
    • Practice questions, mock exams and first-attempt exam guidance included
    • Industry-driven case studies illustrating the ITIL service value lifecycle
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    ITIL Version 5 Foundation Training Locations in NoidaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Noida

    Radisson Blu MBD Hote, L-2, g, Chilla, Noida, Dadri, Gautam Buddha Nagar, Uttar Pradesh, 201301, India

    ITIL Version 5 Foundation Training Location in Noida

    Sandal Suites by Lemon Tree Hotels, Noida, Noida

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    Corporate ITIL 5 Foundation TrainingUpskill Your Whole Team

    • Suitable for small, medium and large service teams
    • Customised schedules aligned with team and shift availability
    • Flexible delivery through onsite, live virtual, hybrid or blended formats
    • Accredited trainers with digital service management and industry expertise
    • Role-based examples for service desk, incident, change and operations teams
    • Dedicated coordination and learner support for corporate programmes
    • Scalable delivery for teams across Noida and global locations

    Leading Organizations

    HCLTechAdobeGenpactTech MahindraPaytmTCS

    What Our Learners Say

    Passed on My First Attempt

    "The trainer made the ITIL Value System and guiding principles genuinely easy to grasp. The mock exams mirrored the real ITIL 5 Foundation format, and I cleared the exam on my first attempt while working full time in Noida."

    Ankit Sharma

    Service Desk Team Lead

    0/0

    Exactly the Update I Needed

    "Coming from an ITIL 4 background, I wanted the current edition. The sessions on the product and service lifecycle and value stream mapping were practical and directly useful in my day-to-day operations role."

    Sneha Verma

    IT Operations Analyst

    0/0

    Clear, Structured and Supportive

    "Well-structured content and a patient instructor. The continual improvement model and the four dimensions finally clicked for me. The learner support answered my queries quickly throughout the course."

    Rahul Gupta

    Associate Product Owner

    0/0

    Great Fit for Our Service Team

    "We trained a mixed service management group on ITIL 5 Foundation. The delivery flexed around our shift roster and the role-based examples helped the team apply the practices immediately. Standardisation across the desk improved noticeably."

    Meera Iyer

    L&D Manager, IT Services

    0/0

    Consistent Baseline Across Teams

    "As an engineering manager at a Noida GCC, I needed a consistent service management baseline across teams. Invensis handled scheduling, courseware and reporting smoothly, and our people came away with practical, current knowledge."

    Vikram Singh

    Engineering Manager, GCC

    0/0



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    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. ITIL 5 Foundation proves current, digital-era service management knowledge that Noida's IT services firms, GCCs, fintech and BFSI employers actively value. It supports roles from service desk analyst to incident, change and service delivery management, where India salaries range from around ₹4.5 lakh to well above ₹20 lakh. Talk to a learning advisor to plan your path.

    General

    Is ITIL 5 Foundation worth it for a career in Noida?

    Yes. ITIL 5 Foundation proves current, digital-era service management knowledge that Noida's IT services firms, GCCs, fintech and BFSI employers actively value. It supports roles from service desk analyst to incident, change and service delivery management, where India salaries range from around ₹4.5 lakh to well above ₹20 lakh. Talk to a learning advisor to plan your path.

    What is ITIL 5 Foundation?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme. It introduces the core concepts of digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create, deliver and continually improve value in modern digital environments.

    How does ITIL 5 differ from ITIL 4?

    ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It adds an explicit focus on digital product and service management, treats the product and service lifecycle as a core structure, introduces Value Stream Mapping and Management as a dedicated topic, and updates the ITIL Value System with a stronger digital-era and sustainability emphasis.

    Who is the ITIL 5 Foundation course for?

    It suits IT and business professionals at any career stage, including service desk and IT operations staff, product owners, business professionals working with digital service teams, and DevOps, Agile or SRE practitioners. ITIL 4 holders updating to the current edition and anyone new to ITIL are equally welcome.

    Who governs the ITIL 5 Foundation certification?

    ITIL was created by AXELOS, which PeopleCert acquired in 2021. PeopleCert is now the sole owner, publisher and examination body for all ITIL qualifications, including ITIL 5 Foundation (Version 5.0). The credential is recognised by employers in more than 200 countries.

    How long is the ITIL 5 Foundation certification valid?

    ITIL 5 Foundation is valid for three years. To renew, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. Verify current renewal options at peoplecert.org.

    Pricing

    How much does ITIL 5 Foundation training cost in Noida?

    Fees vary by format, such as live virtual, classroom or corporate group training, and by the plan you choose. Training packages typically bundle courseware, practice exams and support. For current pricing in Noida and any offers, request a quote and a learning advisor will share the details.

    What is included in the ITIL 5 Foundation course fee?

    The training fee usually includes ITIL 5 Foundation aligned courseware, industry case studies, practice questions and mock exams, first-attempt exam guidance and learner support. An exam voucher is commonly included in accredited packages. Confirm exact inclusions when you enrol.

    Is the exam fee included in the training price?

    An ITIL 5 Foundation exam voucher is commonly bundled into accredited training packages, though this varies by plan. PeopleCert exam pricing depends on region and channel. Ask a learning advisor to confirm whether the voucher is included in your chosen package.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations teams and GCC groups. Contact us for a tailored quote for your team in Noida.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The ITIL 5 Foundation exam is closed book with 40 single-answer multiple-choice questions to complete in 60 minutes. It is based on the ITIL 5 Foundation (Version 5.0) syllabus published by PeopleCert and AXELOS.

    What is the passing score for ITIL 5 Foundation?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. Focus your preparation across all nine topic areas rather than a single section.

    Are there prerequisites for the ITIL 5 Foundation exam?

    No. ITIL 5 Foundation has no formal prerequisites and is open to all, regardless of education, experience or prior ITIL knowledge. ITIL 4 Foundation is not required, though holders may find some concepts familiar.

    Where can I take the ITIL 5 Foundation exam?

    You can sit the exam online via PeopleCert's OnVUE proctoring system, available 24/7, or at a PeopleCert authorised test centre. The exam is typically arranged through your accredited training provider as part of a training and exam package.

    What if I do not pass on the first attempt?

    You can re-sit the ITIL 5 Foundation exam through PeopleCert. Our training includes first-attempt guidance, mock exams and practice questions to help you prepare thoroughly. Verify the current re-sit policy at peoplecert.org, and ask us about retake support options.

    Course Content

    What topics are covered in ITIL 5 Foundation training?

    The training covers all nine official topic areas: Digital Product and Service Management Concepts, Value Co-creation, The Dimensions of Product and Service Management, ITIL Value System, The ITIL Guiding Principles, The Product and Service Lifecycle, ITIL's Management Practices, Continual Improvement, and Value Stream Mapping and Management.

    What are the seven ITIL guiding principles?

    They are: focus on value; start where you are; progress iteratively with feedback; collaborate and promote visibility; think and work holistically; keep it simple and practical; and optimise and automate. The course shows how to apply them in real digital service environments.

    Can a beginner take this course?

    Yes. ITIL 5 Foundation is an entry-level qualification with no prerequisites, so beginners are welcome. The training builds concepts step by step, supported by case studies, practice questions and accredited trainers, so you do not need prior ITIL experience.

    What learning materials are provided?

    You receive ITIL 5 Foundation aligned courseware, industry-driven case studies illustrating the service value lifecycle, practice questions and mock exams. These materials are mapped to the current PeopleCert syllabus to support your revision and exam readiness.

    How long is the ITIL 5 Foundation training?

    The instructor-led programme is delivered as 16 hours of training, typically over two full days or four half-days depending on the schedule format. It covers all nine Foundation topic areas and prepares you for the 40-question exam.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to pick a start date that suits you.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training and customised corporate group training. This lets professionals across Noida choose a format that fits their schedule and learning preference.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this, and we will help you find a suitable upcoming cohort.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

    Do you offer corporate training for teams in Noida?

    Yes. We deliver ITIL 5 Foundation corporate group training for service desks, operations teams and GCC groups across Noida, with customised schedules and onsite, live virtual or hybrid delivery. Ask about corporate or group pricing to plan a programme for your team.