Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation & Practitioner Certification?Your Complete People-Side-Of-Change Credential

    The Change Management Foundation and Practitioner (CM-F&P) certification is a two-level credential that proves you can lead the people and culture side of organizational change. Foundation validates your knowledge of change management models and concepts, and Practitioner validates your ability to apply them to real change scenarios. This Change Management certification training in Charlotte prepares you for both exams in one guided 40-hour program. The course is aligned to the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute and the Agile Business Consortium, and to the current Change Management Foundation and Practitioner exam syllabi and the Change Management Practitioner Guide. You learn established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S, and Bridges' Transition Model, then apply them to stakeholder engagement, communication, and resistance management. Charlotte is the second-largest banking center in the United States and home to seven Fortune 500 headquarters, so employers across financial services, energy, and consulting actively hire certified change professionals. Start your CM-F&P journey with Invensis Learning and turn change theory into a recognized, career-building credential.

    What Is the Change Management Foundation & Practitioner Certification?Your Complete People-Side-Of-Change Credential

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in CharlotteDo You Qualify for the Change Management F&P Exam?

    Why This Certification Is Worth EarningFor Your Change Management Career in Charlotte

    Change Management F&P Exam Format in CharlotteWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Charlotte assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Charlotte

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Leader Careers in CharlotteRoles, Demand and Pay

    Certified change professionals are in strong demand across Charlotte, the second-largest banking center in the United States and a magnet for corporate headquarters. Banks, utilities, and consulting firms running large transformation programs increasingly ask for change management credentials and framework skills such as ADKAR and Prosci. Demand spans the ladder, from Change Analyst to Change Manager and Organizational Change Lead, and here is what the local market is telling us right now.

    Why Charlotte Employers Need Certified Change Professionals

    Change management is more than a course. It is the skill Charlotte employers need to make transformation stick. Join professionals who lead the people side of change with confidence. Start your CM-F&P journey today.

    Your Charlotte Career Transformation

    Where You Stand Today,

    And Where This Certification Takes You

    Charlotte's employers run continuous transformation, and they increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: Salary.com, Indeed, ZipRecruiter, Glassdoor (Charlotte, NC) 2026.

    How to Get Change Management F&P Certified in CharlotteStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Charlotte. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

    image

    100% Secure and Safe download

    What You Will Master in This Change Management ProgramFrom This Change Management Certification Program

    Change Management Foundation and Practitioner training builds capability across all five syllabus areas, from individual and organizational change to stakeholder engagement, change practice, and professional management. By the end, you can apply change frameworks to real scenarios and are ready for both exams.

    Guide Individuals Through Change

    Apply ADKAR and Bridges' Transition Model to understand how people experience change, diagnose where adoption stalls, and design targeted support for individuals moving through endings, the neutral zone, and new beginnings.

    Lead Organizational Change

    Select and apply organizational change models including Lewin's Three-Step Model, Kotter's 8-Step Model, and McKinsey 7-S, and assess culture and readiness to plan change that fits the organizational context.

    Engage Stakeholders Effectively

    Identify and analyze stakeholders using power and interest tools, build tailored engagement strategies, and apply Cialdini's principles of influence to move resistant and influential stakeholders through change.

    Plan and Deliver Change Communication

    Design change communication plans, choose the right channels and messages for each audience, and coach managers to have effective change conversations that reduce rumor and resistance.

    Apply Change Practice Tools

    Conduct change impact assessments, build complete change management plans covering training, resistance, and reinforcement, and use practical tools to embed and sustain change so it does not fade after go-live.

    Manage Yourself as a Change Professional

    Develop emotional intelligence, coaching, and facilitation skills, apply ethics and reflective practice, and build the resilience change managers need to support others through demanding change.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Charlotte seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your CM-F&P Journey in Charlotte

    As a trusted Change Management Foundation & Practitioner Certification Course training company in Charlotte NC, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organizations across Charlotte and the wider Carolinas. Our programs combine experienced trainers, CMBoK-aligned courseware, flexible delivery, and practical scenario-based learning that prepares you for both exams. Whether you enroll as an individual or plan corporate training for your team, Invensis Learning provides a professional experience built around real-world application and measurable outcomes, backed by ISO-certified quality and information security standards.

    • Experienced, change management-qualified trainers with real transformation experience
    • Courseware aligned to the official CM-F&P exam syllabi and the CMBoK
    • Flexible formats: live virtual, classroom, corporate group, and one-to-one
    • Guidance to prepare for both the Foundation and Practitioner exams
    • Industry-driven case studies and scenario-based practice for the Practitioner exam
    • Mock exams and practice questions for both certification levels
    • Dedicated learner support before, during, and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in CharlotteInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Charlotte

    555 South McDowell Street, North Tower, Charlotte, North Carolina 28204 United States

    Change Management Foundation and Practitioner Training Location in Charlotte

    311 East 5th Street, Charlotte, North Carolina 28202 United States

    corporate banner

    Corporate Change Management TrainingFor Charlotte Teams

    • Suitable for small, medium, and large teams and departments
    • Customized schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual, or hybrid formats
    • Trainers with real change management and industry experience
    • Role-based, sector-relevant case studies for banking, energy, and healthcare
    • Dedicated coordination and learner support for corporate programs
    • A shared change framework that improves adoption across the organization

    Leading Charlotte Organizations

    Bank Of AmericaTruistWells FargoDuke EnergyHoneywellLowe'S

    What Our Learners Say

    Passed Both Exams and Stepped up to Lead Change

    "The Practitioner scenarios were exactly what I needed. I passed both exams and now lead change on a core banking program in Charlotte. Learning ADKAR and Kotter side by side changed how I plan adoption."

    Marcus Bell

    Change Manager, Banking

    0/0

    The Right Frameworks for Change-Aware HR

    "As an HR business partner I finally have the vocabulary and models to partner with leaders on change. The trainer made the open-book Practitioner technique feel manageable, and the mock exams built my confidence."

    Danielle Carter

    HR Business Partner

    0/0

    A Clean Move from PM into Change

    "I moved from project management into a change role after this course. The stakeholder engagement and resistance management sections were the most useful for the work I do on transformation programs."

    Anthony Reyes

    Transformation Analyst

    0/0

    One Change Language Across Our Teams

    "We trained our PMO and OD team through Invensis Learning. The corporate delivery was tailored to our energy programs, and our people now share one change language. Adoption on our last rollout was noticeably smoother."

    Sharon Mitchell

    PMO Lead, Utilities Sector

    0/0

    Practical Change Training for Our Integration

    "As an L&D manager I needed a scalable change program for a post-merger integration. The onsite sessions were practical and well structured, and the trainer adapted the case studies to our situation. Strong value for a corporate cohort."

    Gregory Hayes

    Learning and Development Manager

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Inquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Change Management Foundation and Practitioner Training across multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

    AlbuquerqueAnchorageAtlantaAustinBostonChicagoCincinnatiClevelandColorado SpringsColumbiaColumbusDallasDenverDes MoinesDetroitEl PasoFargoFort SmithFort WorthHartfordHonoluluHoustonIndianapolisJacksonvilleJersey CityKansas CityLas VegasLincolnLittle RockLos AngelesLouisvilleMemphisMiamiMilwaukeeMinneapolisNashvilleNew HavenNew OrleansNew York CityNewarkOklahoma CityOmahaOrlandoPhiladelphiaPhoenixPittsburghPortlandRaleighRichmondSacramento

    Explore Our Other Course Categories

    Agile Certification Training Courses

    IT Service Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Advanced

    PMP Certification

    Foundation

    CAPM Exam Prep

    Advanced

    Change Management Foundation and Practitioner

    Advanced

    PRINCE2 Practitioner

    Foundation

    PRINCE2 Foundation

    Advanced

    PRINCE2 Foundation & Practitioner

    Advanced

    PMI-CP Certification

    Foundation

    Project Management Fundamentals

    Advanced

    PMI-RMP Certification

    Advanced

    PgMP Certification

    Advanced

    PfMP Certification

    Frequently Asked QuestionsHere's everything you may ask...

    Yes. It proves you can lead the people side of change, which employers across Charlotte's banking, energy, and consulting sectors actively hire for. Certified change professionals command strong salaries, with senior change managers in Charlotte averaging around $118,477 per year, and the credential is recognized internationally.

    General

    Is the Change Management Foundation and Practitioner certification worth it?

    Yes. It proves you can lead the people side of change, which employers across Charlotte's banking, energy, and consulting sectors actively hire for. Certified change professionals command strong salaries, with senior change managers in Charlotte averaging around $118,477 per year, and the credential is recognized internationally.

    What is the Change Management certification and who is it for?

    The Change Management Foundation and Practitioner (CM-F&P) certification validates your ability to manage the people and culture side of organizational change. It suits project managers, HR and OD professionals, consultants, and leaders who want a recognized change management credential.

    What is the difference between Foundation and Practitioner?

    Foundation validates knowledge and understanding of change management concepts and models. Practitioner validates your ability to apply those approaches to realistic organizational change scenarios. The combined program covers both levels and leads to two separate exams and credentials.

    Which governing body is behind the certification?

    The qualification is underpinned by the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute and the Agile Business Consortium. Training is aligned to the current Foundation and Practitioner exam syllabi and the Change Management Practitioner Guide.

    Do I need prior experience to take this course?

    No. Change Management Foundation has no formal prerequisites and is open to all. To sit the Practitioner exam you must first hold the Foundation certification, which the combined program prepares you for.

    Pricing

    What is included in the course fee?

    The training fee typically includes CMBoK-aligned courseware, Foundation and Practitioner exam preparation, industry case studies, mock exams, practice questions, and learner support. Exam voucher inclusion varies, so confirm current details when you enroll. Request a quote for full pricing.

    How much does Change Management training cost in Charlotte?

    Pricing varies by delivery format and whether exam vouchers are bundled, so training in Charlotte is quoted on request. Talk to a learning advisor for current pricing and any group or corporate rates that apply to you.

    Are the exam fees included in the training price?

    Exam voucher inclusion depends on the package you choose. Some bundles include both the Foundation and Practitioner exam vouchers, and others price them separately. Confirm what is included before you enroll, or ask us for a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams, PMOs, and business units across Charlotte. Contact us for a tailored quote for your organization.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and installment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions to be answered in 40 minutes. It is closed book, and the pass mark is 50%, meaning 25 out of 50 correct. It is typically taken at the end of Foundation training.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book and lasts 2.5 hours. It has 5 scenario-based sections, each worth 16 marks, for 80 marks total. The pass mark is 50%, meaning 40 out of 80 marks. The Change Management Practitioner Guide is permitted.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam, but the questions require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep knowledge of the models are both essential.

    How are the exams delivered?

    Both exams are delivered via online proctoring or at an authorized test center, and are usually taken at the end of each training stage. You must pass both the Foundation and Practitioner exams to hold both credentials.

    What if I do not pass an exam on the first attempt?

    You can prepare with confidence using included mock exams and practice questions, and you can resit an exam if needed. Resit fees and policies vary by provider, so confirm the current terms when you enroll. Our trainers guide you toward a first-attempt pass.

    Course Content

    What topics are covered in the training?

    The program covers five syllabus areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at Foundation and Practitioner levels.

    Which change management models will I learn?

    You learn a broad range of models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence domains, and Cialdini's principles of influence.

    Are practice materials and mock exams included?

    Yes. The program includes practice questions and mock exams for both Foundation and Practitioner, plus industry-driven case studies that build the scenario analysis skills the Practitioner exam requires.

    How long is the training?

    The combined Foundation and Practitioner program is a 40-hour course. It is commonly delivered as a 5-day intensive, or over more days in shorter sessions, so you can pick the schedule that fits your work commitments.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi, the Change Management Practitioner Guide, and the CMBoK maintained by the Change Management Institute.

    Enrollment

    How soon can I start and how do I enroll?

    You can enroll through the Invensis Learning website or by talking to a learning advisor. Choose your preferred format, complete payment, and you receive access to schedules, courseware, and learning resources. See upcoming batches to get started.

    What training formats are available in Charlotte?

    We offer live virtual instructor-led training, classroom sessions, one-to-one training, and customized corporate group training for Charlotte teams, so you can choose the format that fits your schedule and learning style.

    Can a beginner enroll in this course?

    Yes. Foundation has no prerequisites and is beginner-friendly, so professionals new to change management can start here. The program builds from core concepts to applied Practitioner skills with trainer support throughout.

    Can I reschedule or transfer my enrollment?

    Yes. Flexible options let you reschedule or transfer to another batch, subject to the terms of your plan. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrollment.