Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognized qualification that validates your ability to lead the people and culture side of organizational change. This Change Management certification training in Cleveland prepares you for both the Foundation and Practitioner exams in one structured, instructor-led program. Grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, the course builds command of proven models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, Bridges' Transition Model and McKinsey 7-S. Foundation develops your understanding of change concepts at knowledge level; Practitioner develops your ability to apply them to real organizational scenarios. Delivered in live online and classroom formats, the 40-hour program suits HR business partners, project and program managers, OD practitioners and transformation leaders across Cleveland's healthcare, manufacturing and financial services employers. Start your change management journey with Invensis Learning and move from study to two recognized credentials with a clear, supported path.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in ClevelandDo You Qualify for the Change Management F&P Exam?

    Why Earn Your Change Management CredentialsFoundation and Practitioner in One Path

    Change Management F&P Exam Format in ClevelandWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Cleveland assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Cleveland

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where Change Management Skills Take You in ClevelandRoles, Demand, Pay

    Change management has become one of Cleveland's most bankable professional skills, valued across healthcare, advanced manufacturing, banking and insurance employers running large transformation programs. As Cleveland Clinic, University Hospitals, Sherwin-Williams, KeyBank and Progressive modernize operations and technology, demand for people who can lead adoption keeps rising. Roles run from Change Analyst to Senior Change Manager and OD Consultant, and here is what the local market is showing right now.

    What Is Fueling Change Management Demand Across Cleveland

    Change management is more than a certificate. It is a career multiplier for professionals who can make transformation stick. Join those leading the people side of change across Cleveland. Start your journey today.

    Your Cleveland Career Transformation

    From Managing Tasks to Leading Change

    The Shift This Credential Delivers

    Cleveland's transformation agenda is accelerating across healthcare, manufacturing and financial services, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: Salary.com, ZipRecruiter, Glassdoor, PayScale (Cleveland and Ohio) 2025-2026.

    How to Get Change Management F&P Certified in ClevelandStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Cleveland. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Skills You Will Build in This ProgramModels, Tools and Applied Practice

    You will learn to lead the people and culture side of organizational change, from diagnosing how individuals react to planning, communicating and embedding change across a whole organization. The program covers the full Change Management syllabus at both Foundation and Practitioner levels.

    Lead Individuals Through Change

    You will learn to lead the people and culture side of organizational change, from diagnosing how individuals react using ADKAR and Bridges' Transition Model to supporting them through endings, uncertainty and new ways of working. This is the core of both the Foundation and Practitioner levels.

    Drive Organizational Change

    Apply organizational change models including Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S and Schein's culture model to select the right approach for a given change, and assess organizational readiness and culture as enablers or barriers.

    Engage Stakeholders and Communicate Change

    Identify and analyze stakeholders, build engagement strategies, and design change communication plans, using influence principles such as Cialdini's six to move resistance to support across the change lifecycle.

    Plan and Deliver Change Practice

    Run change impact assessments, build change management plans, manage resistance, and embed change so it lasts, connecting the change plan to the wider project and to measurable benefits realization.

    Manage Yourself as a Change Professional

    Develop the emotional intelligence, coaching, facilitation and ethical judgment that underpin effective change practice, drawing on Goleman's model and the professional standards in the CMBoK.

    Apply Models and Pass Both Exams

    Practice applying models to realistic scenarios and master open-book technique for the Practitioner exam, with structured preparation for the closed-book Foundation exam and the scenario-based Practitioner exam.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Cleveland seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in ClevelandYour Trusted Training Partner

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organizations building change capability. Our programs combine experienced trainers, courseware aligned to the official syllabi and the CMBoK, flexible delivery, and learner-focused support. As an ISO 9001 and ISO 27001 certified global training provider offering 60+ certification courses across 100+ countries, we help learners in Cleveland move from study to two recognized credentials. Whether you enroll as an individual or plan corporate training for your team, you get a professional experience built around practical understanding and real-world application.

    • Experienced, change-qualified trainers with real transformation experience
    • Flexible learning formats for individuals, teams and corporate groups
    • Courseware aligned to the official exam syllabi and the CMBoK
    • Mock exams, practice questions and case studies for both levels
    • Guidance on the Foundation and Practitioner exam approach
    • Live online (live virtual) and classroom delivery options
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations

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    First-Attempt Pass Rate

    5000+

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    Over 5000 five star reviews

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    Change Management Foundation and Practitioner Training Locations in ClevelandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Cleveland

    420 Superior Ave, Cleveland, OH 44114, United States

    Change Management Foundation and Practitioner Training Location in Cleveland

    100 Lakeside Ave E, Cleveland, OH 44114, United States

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    Corporate Change Management TrainingFor Teams Across Cleveland

    • Suitable for small, medium and large teams
    • Customized schedules based on team availability
    • Onsite, live virtual, hybrid or blended delivery
    • Change-qualified trainers with industry experience
    • Role-based examples relevant to your sector
    • Progress tracking, assessments and learner support
    • Scalable delivery for teams across Cleveland and beyond

    Trusted by Leading Employers

    Cleveland ClinicSherwin-WilliamsProgressiveKeyBankParker HannifinUniversity Hospitals

    What Our Learners Say

    Passed Both Exams and Applied It Fast

    "The combined Foundation and Practitioner program gave me a real toolkit. I now use ADKAR and stakeholder mapping every week on our system rollout, and I passed both exams on schedule."

    Megan Sullivan

    Project Manager, Healthcare

    0/0

    The Models Changed How I Partner on Change

    "As an HR business partner, the course gave me the vocabulary and models to partner with leaders on change instead of just reacting. The Practitioner scenarios were the most useful part."

    David Alvarez

    HR Business Partner, Manufacturing

    0/0

    Practical and Well Structured

    "Clear instruction and plenty of practice. The trainer connected Kotter and Lewin to real examples, which made the open-book Practitioner exam far less intimidating."

    Priya Sharma

    OD Analyst, Financial Services

    0/0

    A Shared Change Language for Our Team

    "We enrolled a group ahead of a major transformation. The team came away with a shared change language, and adoption on our first pilot was noticeably smoother."

    Karen Whitfield

    L&D Manager, Healthcare Provider

    0/0

    Tailored Delivery with Lasting Impact

    "The corporate delivery was tailored to our sector and schedule. Our change leads are now applying impact assessment and resistance planning consistently across programs."

    Robert Kline

    Transformation Director, Insurance

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Change Management Foundation and Practitioner (CM-F&P) certification validates your ability to lead the people side of organizational change. Foundation confirms your knowledge of change concepts and models, and Practitioner confirms you can apply them to real scenarios. It is delivered as two separate exams.

    General

    What is the Change Management Foundation and Practitioner certification?

    The Change Management Foundation and Practitioner (CM-F&P) certification validates your ability to lead the people side of organizational change. Foundation confirms your knowledge of change concepts and models, and Practitioner confirms you can apply them to real scenarios. It is delivered as two separate exams.

    Who should take this Change Management course?

    It suits HR business partners, project and program managers, OD practitioners, consultants and senior leaders. In Cleveland, it is especially relevant for professionals in healthcare, manufacturing, banking and insurance who lead or support transformation.

    Is the Change Management certification worth it?

    Yes. Change management is among Cleveland's most in-demand skills, with organizational change consultants in Ohio averaging around $137,700 a year and senior change managers in Cleveland reaching about $172,000. The credential signals proven, applied capability to employers.

    Which change management models does the course cover?

    The syllabus covers ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, Bridges' Transition Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence model and Cialdini's principles of influence.

    What standard is the certification based on?

    The course is grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute, the current Change Management Practitioner Guide, and the official Foundation and Practitioner exam syllabi.

    Pricing

    What is included in the Change Management course fee?

    Your fee typically includes aligned courseware, preparation for both exams, mock exams and practice questions, industry case studies, trainer support and a course completion certificate. Request a quote for the current inclusions on your chosen format.

    How much does Change Management training cost in Cleveland?

    Pricing varies by format and schedule and is available on request. Live online and classroom options are quoted separately from any exam fees. Talk to a learning advisor for current Cleveland batch pricing.

    Are the exam fees included in the training price?

    Exam fees are usually billed separately and can vary by region and channel, so confirm current inclusions when you enroll. Your training package focuses on preparing you to pass both the Foundation and Practitioner exams.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for HR, PMO, OD and leadership teams. Contact us for a tailored quote for your organization.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How is the Change Management exam structured?

    There are two exams. The Foundation exam is 50 multiple-choice questions in 40 minutes, closed book, single answer. The Practitioner exam has 5 scenario-based sections worth 80 marks in 2.5 hours, open book. Both must be passed to hold both credentials.

    What is the passing score for each exam?

    Both exams require 50% to pass. That is 25 out of 50 correct on the Foundation exam, and 40 out of 80 marks on the Practitioner exam, which has five sections each worth 16 marks.

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the Practitioner exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge both matter.

    Do I need to pass Foundation before Practitioner?

    Yes. Change Management Foundation is a prerequisite for the Practitioner exam, or an accepted equivalent. The combined program is designed to take you through both levels in sequence.

    What if I do not pass on the first attempt?

    Our training includes structured preparation, mock exams and trainer guidance to help you clear both exams. Re-sit policies and any retake options vary by channel, so confirm the details available for your enrollment with our team.

    Course Content

    What will I learn in the Change Management course?

    You will learn the five topic areas of the syllabus: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at both Foundation and Practitioner levels.

    Do I need prior experience to take this course?

    No. Change Management Foundation has no formal prerequisites and is open to all, so beginners are welcome. The training builds from core concepts to applied practice, supporting learners at any career stage.

    How long is the training and what is the format?

    The combined program is delivered as 40 hours of instructor-led training, commonly over five full days or other schedules. You can choose live online (live virtual) or classroom delivery to fit your calendar.

    Are practice tests and mock exams included?

    Yes. The program includes practice questions and mock exams for both the Foundation and Practitioner levels, plus industry case studies, to help you identify weak areas and build exam readiness.

    Is the courseware aligned with the current syllabus?

    Yes. The courseware is aligned to the official Change Management Foundation and Practitioner exam syllabi, the current Change Management Practitioner Guide, and the CMBoK from the Change Management Institute.

    Enrollment

    How soon can I start and how do I enroll?

    Upcoming live online and classroom batches are available regularly. You can enroll online in a few steps, then get access to schedules and learning resources. Talk to a learning advisor to pick the next batch that fits you.

    What training formats are available in Cleveland?

    We offer live online (live virtual) instructor-led training, classroom training, self-paced e-learning, and customized corporate group training, so you can choose the format that fits your schedule and learning style.

    Who is this training designed for?

    It is designed for professionals who lead or support change, including HR and OD practitioners, project and program managers, consultants and leaders across Cleveland's healthcare, manufacturing and financial services employers.

    Can I reschedule or transfer my batch?

    Yes. Flexible options let you reschedule or transfer to another batch, and selected plans include the ability to attend again. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrollment.