Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Master the People Side of Change

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognized, two-level qualification that validates your ability to lead the people side of organizational change. Foundation confirms your knowledge of change concepts and models, while Practitioner proves you can apply them to real change scenarios. This Change Management Foundation and Practitioner certification training in New Haven prepares you for both credentials in one guided program. The qualification is grounded in the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and the current Change Management Practitioner Guide. You study proven frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model, then learn to put them to work. New Haven professionals across Yale New Haven Health, life sciences and higher education increasingly need people who can turn strategy into adoption. Whether you lead transformation projects, support HR and OD, or sponsor change, this program builds the credibility employers value. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Master the People Side of Change

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in New HavenDo You Qualify for the Change Management F&P Exam?

    What You Gain from Getting Change Management CertifiedFoundation and Practitioner in One Program

    Change Management F&P Exam Format in New HavenWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in New Haven assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in New Haven

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where These Skills Take You in New HavenRoles, Demand and Earnings

    Change management has become a core capability across New Haven's healthcare, life sciences and education economy, where employers like Yale New Haven Health and a 70-plus company biotech cluster run constant transformation. Certified change professionals who can turn strategy into adoption are in demand, from change analysts through consultants to transformation directors, and here is what the local market is showing right now.

    Change Management Challenges Fueling Demand in New Haven

    Change management is now a career multiplier across New Haven's healthcare, biotech and education employers. Build the skills that turn strategy into adoption and lead change with confidence. Start today.

    Your New Haven Career Transformation

    From Delivering Projects to Leading Change

    The Shift This Certification Creates

    New Haven's healthcare, life sciences and education employers are investing in transformation, and they increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: Salary.com, Glassdoor, PayScale (Connecticut/US) 2026.

    How to Get Change Management F&P Certified in New HavenStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in New Haven. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    The Change Skills You Will BuildFrom Foundation Concepts to Applied Practice

    This combined program builds knowledge at Foundation level and applied skill at Practitioner level across the five change management topic areas. By the end you can plan, lead and embed change, and are ready for both exams.

    Lead Individual Change

    You will learn how people experience change and how to move them through it, applying ADKAR, Bridges' Transition Model and motivation theory to reduce resistance and build commitment.

    Drive Organizational Change

    Apply Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework to plan and sequence change, and diagnose culture using Schein's model of organizational culture.

    Engage Stakeholders and Communicate

    Map stakeholders with power and interest tools, build targeted engagement and communication plans, and use Cialdini's principles of influence to win support through change.

    Plan and Deliver Change in Practice

    Run change impact assessments, build a complete change management plan covering communication, training and resistance, and embed new ways of working so change sticks.

    Apply Emotional Intelligence and Ethics

    Use Goleman's emotional intelligence domains, coaching and facilitation skills, and sound professional ethics to sustain trust and manage yourself through demanding change.

    Pass Both Exams with Confidence

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock tests, guided practice and open-book navigation technique.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in New Haven seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in New HavenYour Local Training Partner

    Invensis Learning delivers combined Change Management Foundation and Practitioner training for professionals and organizations in New Haven and worldwide. Our programs bring together experienced trainers, courseware aligned to the official exam syllabi and the CMBoK, flexible delivery and dedicated learner support. As a trusted Change Management Foundation and Practitioner Certification Course training company in New Haven, CT, we make sure that whether you enroll as an individual or plan corporate training for your team, you get a professional learning experience focused on practical application, real-world change scenarios and exam success.

    • Experienced, accredited trainers with real change management practice
    • Combined Foundation and Practitioner prep in one structured program
    • Flexible live online, classroom and corporate delivery formats
    • Courseware aligned to the official exam syllabi and the CMBoK
    • Full-length mock exams and open-book Practitioner exam technique
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and teams across 100-plus countries

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    Leaders in Training industry for 12+ years

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    Change Management Foundation and Practitioner Training Locations in New HavenInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in New Haven

    The Study at Yale, Chapel Street, Chapel Street Historic District, Dixwell, New Haven, South Central Connecticut Planning Region, Connecticut, 06515, United States

    Change Management Foundation and Practitioner Training Location in New Haven

    Omni New Haven Hotel at Yale, 155, Temple Street, Downtown, Dixwell, New Haven, Connecticut, 06510, United States

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    Corporate Change Management TrainingOnsite or Online, New Haven

    • Suitable for small, medium and large teams
    • Customized schedules aligned to your team's availability
    • Delivery via onsite, live online, hybrid or blended formats
    • Experienced trainers with real change management expertise
    • Role-based examples from healthcare, biotech and finance
    • Combined Foundation and Practitioner prep for whole teams
    • Dedicated coordination and reporting for corporate programs

    Trusted by Leading Employers

    Yale New Haven HealthAlexionArvinasKnights Of ColumbusASSA ABLOYAvangrid

    What Our Learners Say

    Cleared Both Exams on My First Sitting

    "The combined program made the jump from Foundation theory to Practitioner scenarios feel natural. The mock exams and open-book practice were exactly what I needed to pass both."

    Daniel Brooks

    Change Management Consultant

    0/0

    Finally Have a Method for Adoption

    "I came from project delivery and always struggled with adoption. Learning ADKAR and Kotter gave me a structure I now use on every initiative at our health system."

    Alicia Reed

    Project Manager, Healthcare

    0/0

    Practical and Well Paced

    "The trainer used real change scenarios from biotech and higher education, which made the models stick. The stakeholder engagement sessions were the most useful part for me."

    Marcus Delgado

    Organizational Development Specialist

    0/0

    Standardized Change Across Our Teams

    "We trained two departments together and now share one language for managing change. Adoption on our new platform rollout improved noticeably after the program."

    Karen Whitfield

    L&D Manager, Life Sciences

    0/0

    Great Fit for Our Transformation Program

    "The corporate sessions were tailored to our operating-model change. Our managers left able to plan communication and handle resistance, not just talk about it."

    Stephen Okafor

    Head of PMO, Insurance

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    It is a two-level qualification that validates your ability to lead the people side of organizational change. Foundation confirms your knowledge of change models and concepts, while Practitioner proves you can apply them to real change scenarios. It is grounded in the Change Management Body of Knowledge (CMBoK).

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a two-level qualification that validates your ability to lead the people side of organizational change. Foundation confirms your knowledge of change models and concepts, while Practitioner proves you can apply them to real change scenarios. It is grounded in the Change Management Body of Knowledge (CMBoK).

    Is the Change Management certification worth it for New Haven professionals?

    Yes. New Haven employers in healthcare, life sciences, insurance and higher education run constant transformation and value people who can drive adoption. Certified change professionals in Connecticut earn strong salaries, with consultants averaging around $105,700 and managers around $118,500.

    Who should take this certification?

    It suits project managers, HR and OD practitioners, consultants, transformation leads and leaders who sponsor change. There are no formal prerequisites for Foundation, so it is open to professionals at any career stage who want a recognized change management credential.

    Who governs the Change Management qualification?

    The qualification is based on the Change Management Body of Knowledge maintained by the Change Management Institute, with the Agile Business Consortium behind the scheme. Training aligns to the current Change Management Practitioner Guide and the official Foundation and Practitioner exam syllabi.

    How is this different from a project management certification?

    Change management covers the people and culture side of change, such as stakeholder engagement, communication and resistance, which project frameworks do not cover in depth. It complements credentials like PRINCE2 to give you a complete delivery and adoption toolkit.

    Pricing

    How much does Change Management training cost in New Haven?

    Training fees vary by format and schedule, so pricing is available on request. The combined program bundles Foundation and Practitioner instruction, courseware and exam preparation. Request a quote or talk to a learning advisor for current New Haven pricing.

    What is included in the course fee?

    The fee typically includes instructor-led training across both levels, courseware aligned to the exam syllabi, mock exams, practice questions and learner support. Exam voucher inclusion can vary, so confirm the current package when you enroll.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package and region. Some bundles include both the Foundation and Practitioner exam vouchers, while others are training only. Check the current inclusion with our team before you enroll.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams, PMOs, HR and leadership groups. Contact us for a tailored quote for your New Haven organization.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass an exam on the first attempt?

    You can retake it. Our program includes mock exams, practice questions and exam technique to prepare you for a first-time pass, and selected plans include a retake option. Confirm the current resit policy with our team.

    How is the Foundation exam structured?

    The Foundation exam has 50 multiple-choice questions to answer in 40 minutes. It is closed book, and the pass mark is 50 percent, which is 25 out of 50 correct. It is usually taken at the end of the Foundation portion of the program.

    How is the Practitioner exam structured?

    The Practitioner exam has 5 scenario-based sections worth 16 marks each, 80 marks in total, over 2.5 hours. It is open book, so the Change Management Practitioner Guide is permitted, and the pass mark is 50 percent, which is 40 out of 80 marks.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario questions require analysis and judgment, so you cannot simply look up answers. The program teaches efficient guide navigation alongside the underlying methods.

    How and where do I take the exams?

    Both exams are delivered by online proctoring or at an authorized test center. The Foundation exam is typically taken at the end of the Foundation stage and the Practitioner exam at the end of the Practitioner stage of the program.

    Which standard are the exams based on?

    The exams are based on the official Change Management Foundation and Practitioner exam syllabi, aligned to the Change Management Body of Knowledge (CMBoK) and the current Change Management Practitioner Guide from the Change Management Institute.

    Course Content

    Can a beginner take this certification?

    Yes. Foundation has no prerequisites and starts from core concepts, so beginners and career changers can take it. The program builds from knowledge at Foundation level to applied practice at Practitioner level with plenty of guided support.

    What topics does the training cover?

    The training covers five topic areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. You study each at Foundation level, then apply them in Practitioner scenarios.

    Which change models will I learn?

    You will learn widely used models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, the McKinsey 7-S Framework, Bridges' Transition Model, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    What learning materials are provided?

    You receive courseware aligned to the official exam syllabi, references to the CMBoK and Change Management Practitioner Guide, case studies, practice questions and mock exams for both levels, plus templates and quizzes to reinforce learning.

    How long is the combined program?

    The combined Foundation and Practitioner program is delivered as 40 hours of instruction. The number of days depends on the schedule format, such as full-day or extended half-day sessions. Foundation content comes first, followed by Practitioner.

    Enrollment

    How soon can I start and how do I enroll?

    You can enroll through the Invensis Learning website. Choose your format, complete payment, and you receive access to schedules, courseware and resources. See upcoming batches or talk to a learning advisor to pick a start date that works for you.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom training and customized corporate group training. You can choose the format that fits your schedule, whether you prefer online change management training or in-person sessions.

    Do you offer weekend or weekday batches?

    Yes. We run both weekday and weekend batches across our live online and classroom schedules, so working professionals in New Haven can train without disrupting their jobs. Check current batches or ask an advisor for the next available dates.

    Can I reschedule or transfer my enrollment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans let you attend the training again. Contact support to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrollment.