Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Course?Your Route to Leading Change in Memphis

    The Change Management Foundation and Practitioner (CM-F&P) course is a combined certification program that teaches you how to lead the people and culture side of organizational change. This Change Management certification training in Memphis prepares you for two internationally recognized exams and grounds you in the models employers rely on, from ADKAR and Bridges' Transition to Kotter's 8-Step and Lewin's Three-Step frameworks. Aligned to the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current edition of the Change Management Practitioner Guide, the program takes you from awareness to applied competence. Foundation validates your knowledge of change concepts, while Practitioner proves you can apply them to real organizational scenarios. It suits project managers, HR and OD professionals, transformation leads, and consultants across Memphis logistics, healthcare, and financial services employers who want a globally respected credential. Start your change journey with Invensis Learning and move from learning to certified with a clear, supported path.

    What Is the Change Management Foundation and Practitioner Course?Your Route to Leading Change in Memphis

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in MemphisDo You Qualify for the Change Management F&P Exam?

    What You Gain from Dual-Level Change CertificationSkills, Recognition, and Career Momentum

    Change Management F&P Exam Format in MemphisWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Memphis assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Memphis

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where Change Management Pays off in MemphisRoles, Sectors & Demand

    Change management has become a distinct, in-demand discipline across Memphis, valued by logistics giants, hospital systems, corporate headquarters, and financial services firms running large, people-heavy transformation programs. As FedEx expands its SuperHub, the Medical District advances digital health, and new tech investment reshapes the workforce, employers increasingly want people who can drive adoption, not just deliver projects. Demand runs from change analyst through change manager to OD and transformation lead, and here is what the local market is telling us right now.

    Change Challenges Driving Certification Demand in Memphis

    Change capability is now a career multiplier across Memphis. Join professionals who lead adoption, not just delivery, and turn transformation into results. Start your certification journey today.

    Your Memphis Career Transformation

    From Where You Are to Certified Change Leader

    Your Memphis Before and After

    Memphis employers are investing heavily in logistics, digital health, and technology, and they increasingly separate certified change practitioners from the rest. Here is which side of that line you want to be on.

    Sources: ZipRecruiter, Salary.com, PayScale, Robert Half (US and Tennessee) 2026.

    How to Get Change Management F&P Certified in MemphisStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Memphis. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Skills You Will Build in This ProgramChange Models You Can Apply at Work

    You will learn how to lead the people and culture side of organizational change from awareness through applied practice. By the end of the combined program, you can diagnose change needs, plan interventions, and apply proven change models to real scenarios in your workplace.

    Guide Individuals Through Change

    Learn how people experience change and apply models such as ADKAR and Bridges' Transition, plus motivation and resilience theory, to help individuals move through transition and sustain new behaviors.

    Apply Organizational Change Models

    Select and use Lewin's Three-Step Model, Kotter's 8-Step Model, and the McKinsey 7-S Framework, and diagnose organizational culture with Schein's model to plan change that fits the context.

    Engage Stakeholders and Communicate Change

    Map and analyze stakeholders, build engagement and communication plans, and apply Cialdini's principles of influence to reduce resistance and win support across affected groups.

    Plan and Deliver Change Interventions

    Run change impact assessments, build a full change management plan covering training and resistance, and use practical techniques to embed and sustain change so it does not fade after go-live.

    Lead with Emotional Intelligence

    Apply Goleman's emotional intelligence domains, coaching and facilitation skills, and professional ethics to build trust, manage conflict, and sustain relationships through difficult change.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock tests and exam technique, so you can navigate the Practitioner Guide efficiently under time.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Memphis seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in MemphisExpert-Led, Flexible & Learner-First

    As a trusted training company in Memphis, TN, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organizations across Memphis who want to build recognized change capability. Our programs combine experienced change-qualified trainers, courseware aligned to the official exam syllabi, flexible delivery formats, and learner-focused support. Whether you enroll as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application, and readiness for both certification exams.

    • Experienced, Change Management-qualified trainers with real transformation experience
    • Courseware aligned to the official Foundation and Practitioner exam syllabi
    • Flexible live virtual, classroom, and corporate group training formats
    • Dual exam preparation with mock tests and 40 hours of structured learning
    • Guidance to help you clear both exams on the first attempt
    • Industry-driven case studies covering ADKAR, Kotter, and stakeholder engagement
    • Dedicated learner support before, during, and after training
    • Trusted globally, ISO 9001:2015 and ISO 27001:2022 certified delivery

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in MemphisInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Memphis

    The Peabody Memphis, 149, Union Avenue, Cotton Row Historic District, Lauderdale Courts, Memphis, Shelby County, West Tennessee, Tennessee, 38103, United States

    Change Management Foundation and Practitioner Training Location in Memphis

    Sheraton Memphis Downtown Hotel, 250, North Main Street, Lauderdale Courts, Memphis, Shelby County, West Tennessee, Tennessee, 38103, United States

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    Corporate Change Training in MemphisBuild Org-Wide Capability

    • Customized change training for PMOs, HR, OD, and transformation teams
    • Flexible delivery through onsite, live virtual, or hybrid formats
    • Schedules aligned with your team's availability and program timelines
    • Role-based examples from logistics, healthcare, and financial services
    • Experienced trainers with practical change management expertise
    • Progress tracking, assessments, and dedicated group coordination
    • Scalable delivery for teams across Memphis and other US locations

    Leading Memphis Employers

    FedExAutoZoneInternational PaperFirst HorizonMethodist Le BonheurSedgwick

    What Our Learners Say

    Passed Both Exams and Applied It at Work

    "The combined Foundation and Practitioner training gave me the structure to lead a system rollout at a Memphis logistics firm. The ADKAR and stakeholder engagement sessions were the most useful, and I cleared both exams on my first attempt."

    Marcus Coleman

    Change Analyst

    0/0

    A Framework I Actually Use Every Week

    "As an HR business partner, I wanted a credible change framework, not just theory. The open-book Practitioner technique and the real scenarios made the exam feel manageable, and I now use Kotter and Lewin models with our leaders."

    Danielle Foster

    HR Business Partner

    0/0

    Helped Me Switch into a Change Role

    "I moved from project delivery into a change role after this course. The trainer explained the five syllabus areas clearly and the mock exams built my confidence. Great preparation for both certifications."

    Priya Raghavan

    Project Manager

    0/0

    Strong Onsite Delivery for Our Team

    "We enrolled our transformation team through corporate training. The onsite sessions were tailored to our healthcare change program and gave everyone a shared language for adoption and resistance. Delivery and coordination were excellent."

    Karen Whitfield

    Transformation Program Lead, Healthcare

    0/0

    Standardized Change Practice Across Our PMO

    "Our PMO needed consistent change practice across business units. The group program standardized how our managers plan communication and engagement, and adoption on our recent rollout improved noticeably."

    Anthony Rivera

    L&D Manager, Financial Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    It is a combined, two-level qualification that validates your ability to manage the people and culture side of organizational change. Foundation confirms your knowledge of change concepts and models, while Practitioner confirms you can apply them to real scenarios. Both are recognized internationally and governed by the Change Management Institute and Agile Business Consortium.

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a combined, two-level qualification that validates your ability to manage the people and culture side of organizational change. Foundation confirms your knowledge of change concepts and models, while Practitioner confirms you can apply them to real scenarios. Both are recognized internationally and governed by the Change Management Institute and Agile Business Consortium.

    Who should take this change management course in Memphis?

    It suits project managers, HR and OD professionals, transformation leads, consultants, and senior leaders who sponsor change. In Memphis it is especially valuable for those in logistics, healthcare, financial services, and corporate headquarters running large adoption and transformation programs.

    Is this change certification recognized in Memphis and across the US?

    Yes. The Change Management qualification is recognized in over 150 countries and valued by employers across the US, including Memphis logistics, healthcare, and financial services organizations that run people-heavy transformation programs.

    Do I need any prerequisites to start?

    No prerequisites are needed for Foundation, which is open to all. To sit the Practitioner exam you must first hold the Change Management Foundation certification, and the combined program prepares you for both levels in sequence.

    How is this different from a project management certification?

    Project management frameworks focus on delivering the project, while change management focuses on the people side, stakeholder engagement, communication, resistance, and embedding change. The two are complementary, and this credential proves you can drive adoption, not just delivery.

    Is the change management certification worth it?

    Yes, for professionals who lead or support change. Change Manager roles in Tennessee average around $105,910 per year, and certified practitioners are scarce in Memphis relative to project managers, which makes the credential a strong career differentiator. Talk to a learning advisor to plan your path.

    Pricing

    How much does the course cost in Memphis?

    Pricing depends on your chosen format, such as live virtual, classroom, or corporate group training, and is available on request. Contact us for a current quote and any batch offers for Memphis learners.

    What is included in the course fee?

    The fee typically includes aligned courseware, 40 hours of instructor-led training, case studies, practice questions, and mock exams for both Foundation and Practitioner, plus learner support and guidance on clearing both exams. Request a quote for the exact inclusions in your plan.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package, so please confirm when you enroll. Some plans bundle the Foundation and Practitioner exam vouchers, while others price them separately. Ask a learning advisor for the current details.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for PMOs, HR and OD functions, and transformation teams in Memphis. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that fits you.

    Exam

    How many exams are in the combined program?

    There are two separate exams. You sit and pass the Foundation exam first, then the Practitioner exam, and you must pass both to hold both credentials. The combined program prepares you for both.

    What is the Foundation exam format?

    The Foundation exam has 50 multiple-choice questions with a 40-minute duration and is closed book. The pass mark is 50%, which is 25 out of 50 correct. It tests your knowledge and comprehension of change management concepts and models.

    What is the Practitioner exam format?

    The Practitioner exam has 5 scenario-based sections worth 16 marks each, 80 marks in total, over 2.5 hours. It is open book, using the Change Management Practitioner Guide, and the pass mark is 50%, which is 40 out of 80 marks.

    What does open book mean for the Practitioner exam?

    It means you may use the Change Management Practitioner Guide during the exam. However, the scenario sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential.

    Which standard is the exam based on?

    The exams are based on the official Change Management Foundation and Practitioner exam syllabi, aligned to the Change Management Body of Knowledge (CMBoK) and the current edition of the Change Management Practitioner Guide.

    What happens if I do not pass on the first attempt?

    You can resit the exam you did not pass. Our training includes mock exams and first-attempt guidance to reduce that risk, and our team can advise on rebooking. Confirm current resit fees and policy with us before you apply.

    Course Content

    What models and topics does the course cover?

    The course covers ADKAR, Bridges' Transition, Lewin's Three-Step, Kotter's 8-Step, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence, and Cialdini's principles of influence, applied across individual and organizational change.

    What are the five syllabus areas?

    The five areas are: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation covers them at awareness level, and Practitioner at application and analysis level.

    Which edition and standard is the training aligned to?

    The training is aligned to the current edition of the Change Management Practitioner Guide and the Change Management Body of Knowledge (CMBoK) from the Change Management Institute, along with the official Foundation and Practitioner exam syllabi.

    Are mock exams and practice questions included?

    Yes. The program includes practice questions and mock exams for both the Foundation and Practitioner levels, plus case studies, to help you identify weak areas and build exam readiness.

    Will I receive a certificate of completion?

    Yes. After meeting the course requirements you receive a course completion certificate for the 40-hour program. Your Foundation and Practitioner certifications are issued separately once you pass each exam.

    Enrollment

    How do I enroll in the course?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware, and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer online, live virtual instructor-led training, classroom sessions, and customized corporate group training for teams, so you can choose the format that fits your schedule in Memphis.

    Do I need prior experience to enroll?

    No. The Foundation level is open to all with no prior experience required, making the combined program suitable for professionals new to formal change management as well as experienced practitioners.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this before your training dates.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrollment.