Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change in New York City

    The Change Management Foundation and Practitioner certification (CM-F&P) is a globally recognized, two-level credential that proves you can lead the people side of organizational change. Foundation validates your knowledge of change management models and concepts, while Practitioner confirms you can apply them to real workplace scenarios. This Change Management certification training in New York City prepares you for both exams from start to finish. Aligned to the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current exam syllabi, the program covers ADKAR, Bridges' Transition Model, Kotter's 8-Step Model, Lewin and the McKinsey 7-S Framework. It suits project managers, HR and OD professionals, consultants and transformation leads across New York City's finance, consulting, healthcare and tech employers. As NYC organizations run constant regulatory, digital and AI-driven change, employers want professionals who can turn resistance into adoption. Earn a credential that travels across sectors and start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change in New York City

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in New York CityDo You Qualify for the Change Management F&P Exam?

    Why This Change Credential Pays OffFor Your Career and Your Team

    Change Management F&P Exam Format in New York CityWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in New York City assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in New York City

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Career Outlook in New York CityRoles, Demand and Pay

    Change management is one of New York City's most in-demand professional disciplines, valued across banking, consulting, insurance, healthcare and tech employers that run constant regulatory, digital and AI-driven change. Certified professionals who can turn resistance into adoption are sought after, from Change Analyst through Change Manager to Transformation Director, and here is what the NYC market is telling us right now.

    What Is Driving Change Management Demand Across New York City

    Change management is more than a certification. It is the skill that makes transformation stick. Join New York City professionals who turn resistance into adoption and lead change with confidence. Start your journey today.

    Your New York City Career Transformation

    Where You Stand Today,

    And Where This Change Credential Takes You

    New York City's transformation market is expanding with digital, regulatory and AI-driven change, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, Salary.com, ZipRecruiter (New York City) 2026.

    How to Get Change Management F&P Certified in New York CityStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in New York City. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

    image

    100% Secure and Safe download

    Skills You Will Build in This Change Management CourseFrom Models to Real-World Application

    This program helps you build practical change management capability and exam readiness across all five syllabus areas. By the end, you can lead the people side of change and apply proven models to real organizational scenarios.

    Guide Individuals Through Change

    Learn how people experience change and apply individual models such as ADKAR, Bridges' Transition Model, motivation theory and resilience to help employees adapt and sustain new behaviors.

    Apply Organizational Change Models

    Select and use the right organizational frameworks for a given scenario, including Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework and Schein's model of culture.

    Engage Stakeholders and Communicate Change

    Map stakeholders with power and interest tools, build a targeted engagement strategy, and design change communication using influence principles to reduce resistance and build support.

    Plan and Deliver Change Practice

    Run change impact assessments, build a complete change management plan covering communication, training and resistance, and embed change so it lasts beyond go-live.

    Lead with Emotional Intelligence and Ethics

    Apply Goleman's emotional intelligence, coaching and facilitation skills, and act with integrity to build trust with sponsors, teams and change targets in demanding situations.

    Pass Both Exams with Confidence

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock tests, practice questions and guide-navigation technique.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in New York City seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for Change Management TrainingTrusted by Professionals in New York City

    As a trusted change management training company, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organizations across New York City who want to lead change and pass both exams. Our programs combine experienced trainers, CMBoK-aligned courseware, flexible delivery formats and learner-focused support. Whether you are enrolling as an individual or planning corporate training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application and measurable learning outcomes.

    • CMBoK-aligned courseware covering all five change management syllabus areas
    • Experienced, practicing change management trainers
    • Preparation for both the Foundation and Practitioner exams
    • Live virtual, corporate onsite and focused one-to-one formats
    • Foundation and Practitioner mock exams and practice questions
    • Guidance to help you clear both exams on the first attempt
    • ISO 9001 and ISO 27001 certified training delivery
    • Dedicated learner support before, during and after training

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in New York CityInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in New York City

    116 West 23rd St., 5th floor New York City, NY 10011 United States

    Change Management Foundation and Practitioner Training Location in New York City

    40 Worth St 10th floor, New York, NY 10013 United States

    corporate banner

    Corporate Change Management TrainingFor Teams in New York City

    • Upskill whole teams in the people side of organizational change
    • Live virtual, onsite or hybrid delivery around your schedule
    • CMBoK-aligned content tailored to your sector and change agenda
    • Experienced change management trainers with real-world practice
    • Group pricing for departments, PMOs and transformation teams
    • Progress tracking and dedicated coordination for your cohort
    • Consistent change practice and language across your organization

    Trusted by Leading Organizations

    JPMorgan ChaseCitiMetLifePfizerDeloitteVerizon

    What Our Learners Say

    Cleared Both Exams with Confidence

    "The trainer made the models click for me, especially ADKAR and Bridges' Transition. I cleared Foundation and Practitioner back to back, and the open-book technique sessions were the reason I finished the scenario exam on time."

    Danielle Foster

    Change Manager

    0/0

    The People Side I Was Missing

    "As a project manager I always delivered on scope but struggled with adoption. This course gave me the stakeholder and resistance tools I was missing, and I now lead the change workstream on our transformation program."

    Marcus Reyes

    Senior Project Manager

    0/0

    Practical from Day One

    "Practical and very well structured. I use the impact assessment and communication planning approaches with our leaders every week. The mock exams mirrored the real Practitioner format closely."

    Priya Anand

    HR Business Partner

    0/0

    A Shared Change Language for Our Team

    "We trained a group of program leads to build a common change approach ahead of a major system rollout. Adoption improved noticeably, and the team now speaks the same change language across departments."

    Jonathan Blake

    Learning and Development Director

    Financial Services Firm

    0/0

    Tailored Onsite Training That Delivered

    "Invensis delivered onsite training tailored to our transformation office. The scenario-based sessions and case studies were relevant to our environment, and the coordination was smooth from start to finish."

    Rebecca Cohen

    Transformation Lead

    Healthcare Organization

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Inquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Change Management Foundation and Practitioner Training across multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

    AlbuquerqueAnchorageAtlantaAustinBostonCharlotteChicagoCincinnatiClevelandColorado SpringsColumbiaColumbusDallasDenverDes MoinesDetroitEl PasoFargoFort SmithFort WorthHartfordHonoluluHoustonIndianapolisJacksonvilleJersey CityKansas CityLas VegasLincolnLittle RockLos AngelesLouisvilleMemphisMiamiMilwaukeeMinneapolisNashvilleNew HavenNew OrleansNewarkOklahoma CityOmahaOrlandoPhiladelphiaPhoenixPittsburghPortlandRaleighRichmondSacramento

    Explore Our Other Course Categories

    Agile Certification Training Courses

    IT Service Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Advanced

    PMP Certification

    Foundation

    CAPM Exam Prep

    Advanced

    Change Management Foundation and Practitioner

    Advanced

    PRINCE2 Practitioner

    Foundation

    PRINCE2 Foundation

    Advanced

    PRINCE2 Foundation & Practitioner

    Advanced

    PMI-CP Certification

    Foundation

    Project Management Fundamentals

    Advanced

    PMI-RMP Certification

    Advanced

    PgMP Certification

    Advanced

    PfMP Certification

    Frequently Asked QuestionsHere's everything you may ask...

    It is a globally recognized, two-level credential in managing the people side of organizational change. Foundation validates your knowledge of change management concepts and models, while Practitioner validates your ability to apply them to real scenarios. Both levels align to the Change Management Body of Knowledge (CMBoK).

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognized, two-level credential in managing the people side of organizational change. Foundation validates your knowledge of change management concepts and models, while Practitioner validates your ability to apply them to real scenarios. Both levels align to the Change Management Body of Knowledge (CMBoK).

    Who should take this change management course in New York City?

    It suits project managers, HR and OD professionals, consultants, business analysts and transformation leads who guide or support organizational change. There are no prerequisites for Foundation, so it is open to professionals at any career stage across NYC's finance, consulting, healthcare and tech sectors.

    Is the change management certification recognized in New York City?

    Yes. It is a globally recognized credential valued by employers across New York City and worldwide, including banks, insurers, consulting firms, healthcare organizations and tech companies that run large, people-heavy change programs.

    What change management models does the course cover?

    The syllabus covers ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's model of organizational culture, Goleman's emotional intelligence and Cialdini's principles of influence.

    How does this credential complement project management qualifications?

    It adds the people and culture dimension that frameworks like PMP, PRINCE2 and AgilePM do not cover in depth. Together they give you a complete toolkit for delivering both the technical and human sides of organizational change.

    Pricing

    How much does the change management training cost in New York City?

    Fees vary by delivery format, schedule and whether exam vouchers are bundled, so pricing is available on request in USD. The fee typically includes courseware, mock exams and exam preparation for both levels. Request a quote or talk to a learning advisor for current pricing.

    What is included in the course fee?

    The fee typically includes CMBoK-aligned courseware, instructor-led sessions, industry case studies, Foundation and Practitioner practice questions, mock exams, and dedicated learner support. Confirm current inclusions with our team when you request a quote.

    Are the exam fees included in the training price?

    Exam vouchers may be bundled with the training or purchased separately depending on the package you choose. Ask a learning advisor which option applies so you have a clear, all-in view of the cost before you enroll.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams, PMOs and transformation offices in New York City. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions to be completed in 40 minutes. It is closed book with a single-answer format, and the pass mark is 50 percent, which is 25 out of 50 correct. There are no prerequisites to sit it.

    What is the format of the Practitioner exam?

    The Practitioner exam has 5 scenario-based sections, each worth 16 marks, for 80 marks in total, completed in 2.5 hours. It is open book, and the pass mark is 50 percent, which is 40 out of 80 marks.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep understanding of the models are both essential.

    Do I need to pass Foundation before Practitioner?

    Yes. Change Management Foundation certification is the prerequisite for the Practitioner exam. The combined program prepares you for both, with Foundation content first, followed by Practitioner application and exam technique.

    What if I do not pass an exam on the first attempt?

    You can retake the relevant exam. Our program includes mock exams, practice questions and first-attempt guidance to help you prepare thoroughly. Ask our team about re-sit options and any retake support available with your package.

    Course Content

    What will I learn in this change management course?

    You will learn to guide individuals through change, apply organizational change models, engage stakeholders, plan and embed change, and lead with emotional intelligence and ethics. The course builds both exam readiness and practical, on-the-job capability.

    What are the five topic areas covered?

    The syllabus covers Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation covers them at knowledge level and Practitioner at application level.

    How long is the training?

    The combined Foundation and Practitioner program is delivered as 40 hours of instruction. The number of days depends on the schedule format, such as intensive full-day or extended part-day sessions.

    Are practice tests and mock exams included?

    Yes. The program includes Foundation and Practitioner practice questions and full mock exams that mirror the real exam formats, helping you identify weak areas and build confidence before exam day.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the Change Management Body of Knowledge (CMBoK) and the current Foundation and Practitioner exam syllabi, so you study exactly what the exams assess.

    Enrollment

    How do I enroll in the change management course in New York City?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live virtual instructor-led training, corporate onsite training for teams, and focused one-to-one training. This lets you choose the format that best fits your schedule and learning preference.

    Do I need any prerequisites to enroll?

    No prerequisites are needed for Foundation, so anyone can start. To sit the Practitioner exam you first need Change Management Foundation certification, which the combined program prepares you for.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or move to another batch subject to availability. Contact our support team to arrange a change to your enrollment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrollment.