Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?A Combined Route to Two Credentials

    The Change Management Foundation and Practitioner (CM-F&P) certification training in Jacksonville prepares you to lead the people side of organizational change with confidence. This combined program takes you through both levels in one journey: Foundation builds your knowledge of change management models and concepts, and Practitioner proves you can apply them to real organizational change scenarios. The course is aligned to the Change Management Foundation and Practitioner exam syllabi and the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute, with the certification administered by APMG International. You will work through established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S and Bridges' Transition Model. Delivered in live virtual and corporate formats as a 40-hour program, the training suits project managers, HR and OD professionals, transformation leads and consultants across Jacksonville's fintech, healthcare and logistics employers. Start your change management journey with Invensis Learning and move from study to two globally recognized credentials.

    What Is the Change Management Foundation and Practitioner Certification?A Combined Route to Two Credentials

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in JacksonvilleDo You Qualify for the Change Management F&P Exam?

    What You Gain from CM-F&P CertificationFor Individuals and Teams in Jacksonville

    Change Management F&P Exam Format in JacksonvilleWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Jacksonville assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Jacksonville

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Career Growth in JacksonvilleRoles, Demand and Employers Hiring

    Change management has become one of Jacksonville's most bankable skills as banks, fintechs, health systems and logistics firms run constant transformation. With more than 150 regional headquarters and a fintech cluster of 53,300-plus workers, employers need practitioners who can turn strategy into adoption. Demand runs from Change Analyst up to Change Management Manager and Transformation Director, and here is what the local market is paying.

    Why Jacksonville Employers Are Hiring Certified Change Leaders

    CM-F&P is more than a credential. It is the skill Jacksonville employers reach for when change has to land. Join professionals who lead adoption and make transformation stick. Start your journey today.

    Your Jacksonville Change Management Transformation

    Your Career Before and After the CM-F&P Credential

    A Clear Step up in Jacksonville

    Jacksonville's transformation market is expanding with fintech growth, corporate relocations and health system redesign, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, Indeed, Salary.com, ZipRecruiter (Jacksonville, FL) 2026.

    How to Get Change Management F&P Certified in JacksonvilleStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Jacksonville. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Skills You Will Build in This Change Management CourseFoundation Knowledge to Practitioner Application

    By the end of this Change Management Foundation and Practitioner course, you will be able to lead the people side of change from planning to adoption, applying the individual, organizational and practice models the syllabus covers.

    Guide Individuals Through Change

    Apply ADKAR and Bridges' Transition Model to diagnose where individual change stalls and support people through endings, the neutral zone and new beginnings.

    Lead Organizational Change

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S to real change, and assess organizational culture and readiness.

    Engage Stakeholders and Communicate Change

    Map stakeholders, build engagement strategies and design change communication plans, using influence principles that reduce resistance and build buy-in.

    Plan and Deliver Change Interventions

    Run change impact assessments, build a complete change management plan and embed new ways of working so that change lasts beyond go-live.

    Manage Yourself as a Change Practitioner

    Use emotional intelligence, coaching and ethical judgment to sustain trust and resilience while guiding others through difficult change.

    Pass Both the Foundation and Practitioner Exams

    Master closed-book Foundation technique and open-book Practitioner scenario analysis, navigating the Practitioner Guide efficiently under timed conditions.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Jacksonville seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Training in JacksonvilleWhy Choose Invensis Learning

    As a trusted training company, Invensis Learning delivers instructor-led Change Management Foundation and Practitioner training for professionals and teams across Jacksonville. Our programs pair change-qualified trainers with courseware aligned to the official Foundation and Practitioner exam syllabi and the CMBoK, so you learn the models the exams test and how to apply them at work. Whether you enroll as an individual or upskill a team, you get flexible delivery, mock exams, real-world case studies and guidance to clear both exams on your first attempt, backed by our ISO 9001:2015 and ISO 27001:2022 certified quality and security standards.

    • Experienced, change-qualified trainers with real transformation delivery experience
    • Courseware aligned to the Foundation and Practitioner exam syllabi and the CMBoK
    • Flexible live virtual, classroom and corporate training formats
    • Foundation and Practitioner mock exams and industry case studies included
    • Guidance to help you clear both exams on your first attempt
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Dedicated learner support before, during and after training
    • Trusted by professionals and teams across 100+ countries

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in JacksonvilleInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Jacksonville

    Hyatt Regency Jacksonville Riverfront, 225, East Coastline Drive, South Jacksonville, Jacksonville, Duval County, Florida, 32202, United States

    Change Management Foundation and Practitioner Training Location in Jacksonville

    DoubleTree by Hilton Hotel Jacksonville Riverfront, 1201, Riverplace Boulevard, South Jacksonville, Jacksonville, Duval County, Florida, 32207, United States

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    Corporate Training in JacksonvilleFor Teams and Enterprises

    • Onsite and live virtual delivery for teams across Jacksonville and beyond
    • Curriculum tailored to your live change and transformation programs
    • Volume-based pricing for small, medium and large groups
    • Change-qualified trainers with real transformation experience
    • Progress tracking, assessments and learner feedback for managers
    • Aligned to the Foundation and Practitioner exam syllabi and the CMBoK
    • Flexible scheduling that fits your team's working hours

    Leading Jacksonville Employers

    FISBank Of AmericaFlorida BlueBaptist HealthCSXCiti

    What Our Learners Say

    Passed Both Exams and Stepped Up

    "The combined format was ideal. Foundation gave me the models and Practitioner made me apply them to real scenarios. I passed both exams and now lead adoption planning on a core banking rollout in Jacksonville."

    Marcus Bell

    Change Analyst, Fintech

    0/0

    Practical Models I Use Every Week

    "As an HR business partner, ADKAR and stakeholder engagement changed how I support managers through restructuring. The trainer used practical examples that mapped straight onto my day-to-day work."

    Danielle Hartman

    HR Business Partner

    0/0

    Filled the Gap in My Delivery Skills

    "I came in as a project manager who kept hitting resistance. The Practitioner scenarios taught me to plan communication and manage impact properly. The open-book exam technique sessions were genuinely useful."

    Anthony Reyes

    Project Manager, Logistics

    0/0

    Smoother Migration Across the Team

    "We put a cohort of team leads through the corporate program before a major system migration. Adoption was noticeably smoother and everyone spoke the same change language. The delivery flexed around our shifts."

    Karen Whitfield

    L&D Manager, Regional Bank

    0/0

    Built Real In-House Change Capability

    "Invensis Learning tailored the sessions to our transformation office. The trainers understood healthcare change, and our people left able to run impact assessments and resistance plans without hand-holding."

    David Okonkwo

    Transformation Director, Health System

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    CM-F&P is a combined change management qualification covering the models, tools and practices needed to manage the people side of organizational change. Foundation validates your knowledge of change concepts, while Practitioner validates your ability to apply them to real scenarios. It is administered by APMG International and aligned to the CMBoK.

    General

    What is the Change Management Foundation and Practitioner certification?

    CM-F&P is a combined change management qualification covering the models, tools and practices needed to manage the people side of organizational change. Foundation validates your knowledge of change concepts, while Practitioner validates your ability to apply them to real scenarios. It is administered by APMG International and aligned to the CMBoK.

    Is the CM-F&P certification worth it for professionals in Jacksonville?

    Yes. Change roles in Jacksonville pay well, with Change Managers averaging around $90,756 and Change Management Consultants near $146,602 per year. Demand is strong across the city's fintech, healthcare and logistics employers, who need certified people to lead adoption.

    Who should take the Change Management Foundation and Practitioner course?

    The course suits project and program managers, HR and OD professionals, transformation leads, consultants and senior leaders who sponsor change. Anyone who wants to manage the people side of change and prove it with a recognized credential will benefit.

    Is the Change Management certification recognized globally?

    Yes. The Change Management qualification is recognized in more than 150 countries and is well respected wherever organizational change is treated as a professional discipline, including across the United States.

    Do I need experience or prerequisites to start?

    There are no prerequisites for the Foundation level, so beginners can start straight away. The Practitioner exam requires you to hold the Change Management Foundation certification first, which the combined program prepares you for.

    Pricing

    What is included in the CM-F&P training fee?

    The training fee typically includes courseware aligned to both syllabi, Foundation and Practitioner mock exams, industry case studies, practice questions and learner support through to certification. Request a quote for the current inclusions on your chosen format.

    How much does Change Management certification training cost in Jacksonville?

    Pricing varies by format and schedule, so the combined training fee is available on request. Exam fees are billed separately and depend on region and purchasing channel. Talk to a learning advisor for a tailored quote.

    Are the Foundation and Practitioner exam fees included?

    Exam vouchers are commonly bundled into training packages, but inclusion varies by plan. Confirm whether both the Foundation and Practitioner exam fees are included when you enroll, as pricing changes by region and channel.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams, PMOs, HR functions and transformation offices in Jacksonville. Contact us for a group quote.

    What payment methods and installment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How is the Change Management Foundation exam structured?

    The Foundation exam has 50 multiple-choice, single-answer questions with a 40-minute time limit. It is closed book, and the pass mark is 50%, which is 25 out of 50 correct. It is usually taken at the end of the Foundation training.

    How is the Practitioner exam structured?

    The Practitioner exam has 5 scenario-based sections, each worth 16 marks, for 80 marks total, over 2.5 hours. It is open book, and the pass mark is 50%, which is 40 out of 80 marks. It applies the change models to realistic organizational scenarios.

    What does open book mean for the Practitioner exam?

    Open book means the Change Management Practitioner Guide is permitted during the exam. However, the scenario sections require analysis and judgment, so you cannot simply look up answers. Deep method knowledge and efficient guide navigation both matter.

    How and where do I take the exams?

    Both exams are delivered by online proctoring or at an authorized test center, and are typically sat at the end of each level of training. Your trainer and our support team guide you through booking.

    What happens if I do not pass on the first attempt?

    You can re-sit an exam; specific re-sit terms depend on your voucher and plan, so confirm these when you enroll. Our mock exams, practice questions and trainer guidance are designed to help you pass both levels on the first attempt.

    Course Content

    What topics does the Change Management course cover?

    The course covers five topic areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation builds knowledge; Practitioner applies each area to scenarios.

    Which change models will I learn?

    You will learn a broad set of models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S, Bridges' Transition Model, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Is the courseware aligned with the current syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi, the Change Management Practitioner Guide and the CMBoK published by the Change Management Institute.

    Can a beginner take this course?

    Yes. The Foundation level has no prerequisites and is beginner-friendly, introducing change concepts from the ground up. The combined program then builds you toward applied Practitioner competence through hands-on scenario practice.

    What learning materials are provided?

    You receive courseware aligned to both syllabi, industry case studies, Foundation and Practitioner mock exams, practice questions and open-book exam technique support, along with dedicated learner support throughout.

    Enrollment

    How soon can I start and how do I enroll?

    You can enroll online through the Invensis Learning website and join an upcoming batch. Choose your format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming schedules to pick a date.

    What training formats are available in Jacksonville?

    We offer online (live virtual) instructor-led training, classroom sessions, and customized corporate group training. Choose the format that best fits your schedule and learning style.

    How long is the Change Management training?

    The combined Foundation and Practitioner program is delivered as 40 hours of instructor-led training. The number of days varies with the schedule format, such as full-day intensive or extended part-day sessions.

    Can I reschedule or move to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans let you attend the training again. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrollment.