Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Route into Leading Change

    Change Management Certification Training in Fort Smith prepares you to lead the people side of organizational change through the Change Management Foundation and Practitioner (CM-F&P) qualification. Foundation validates your knowledge of change concepts, models and approaches, while Practitioner proves you can apply them to real organizational change scenarios. The program is grounded in the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and the current Change Management Practitioner Guide. You study five topic areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, drawing on proven models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model. It suits change managers, project and program managers, HR and OD practitioners and team leaders across Fort Smith's manufacturing, healthcare and logistics employers who are driving transformation. Delivered in live virtual and corporate formats, the training moves you from study to certified with mock exams, scenario practice and open-book exam technique. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Route into Leading Change

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in Fort SmithDo You Qualify for the Change Management F&P Exam?

    Why Earn the Foundation and Practitioner Credential?Skills That Fort Smith Employers Reward

    Change Management F&P Exam Format in Fort SmithWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Fort Smith assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Fort Smith

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where Change Management Skills Lead in Fort SmithRoles, Demand, Pay

    Change management is becoming a core capability across Fort Smith's economy, valued by manufacturers, healthcare providers, logistics carriers and public bodies that are modernizing how they work. As plants automate, systems are replaced and services are redesigned, employers increasingly want professionals who can move people from awareness to adoption. Demand spans change analysts and project managers through to change managers and senior change leaders, and here is what the local market is telling us right now.

    Market Forces Driving Change Management Demand in Fort Smith

    Change management is more than a credential. It is the skill that makes transformation stick. Join professionals in Fort Smith who lead adoption, not just delivery. Start your journey today.

    Your Fort Smith Career Transformation

    Where You Stand Today

    Your Change Leadership Upgrade

    Fort Smith's employers are modernizing plants, systems and services, and they increasingly separate professionals who can lead adoption from those who cannot. Here is which side of that line you want to be on.

    Sources: Salary.com, ZipRecruiter, Indeed (Arkansas / Fort Smith) 2026.

    How to Get Change Management F&P Certified in Fort SmithStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Fort Smith. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    The Skills You Will BuildAcross the Five CMBoK Topic Areas

    This program develops the full change management toolkit across the five CMBoK topic areas, from individual and organizational change models to stakeholder engagement, change practice and professional self-management. You finish able to plan, deliver and embed change, and ready for both exams.

    Guide Individuals Through Change

    Apply ADKAR and Bridges' Transition Model to diagnose where individual change stalls, manage resistance and reinforce new behaviors so people move from awareness to lasting adoption.

    Lead Organizational Change

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework to plan change, assess readiness and align culture and structure to the goal.

    Engage Stakeholders and Communicate

    Map stakeholders with power and interest tools, build a targeted engagement strategy, and design communication plans that address rumor, ambiguity and resistance.

    Deliver Change Practice

    Run change impact assessments, build a full change management plan covering training, resistance and benefits, and embed change so it sticks after go-live.

    Manage Yourself as a Change Practitioner

    Use emotional intelligence, coaching and reflective practice to build trust, navigate conflict and handle the ethical dilemmas that arise in real change work.

    Pass Both Exams with Confidence

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock tests, question practice and efficient guide-navigation technique.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Fort Smith seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Certification Training Done Right in Fort SmithInstructor-Led, Results-Driven

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for individuals and organizations building change capability in Fort Smith. Our programs combine experienced change-qualified trainers, flexible delivery formats, organized courseware and dual exam preparation support. Whether you enroll as an individual or plan corporate training for your team, we focus on practical understanding, real-world application and measurable learning outcomes, so you move from study to certified with a clear, supported path.

    • Experienced, change-qualified trainers with real transformation experience
    • Flexible live virtual and corporate delivery for individuals and teams
    • Structured courseware aligned to the Foundation and Practitioner syllabi
    • Foundation and Practitioner mock exams and scenario practice included
    • Open-book exam technique coaching for the Practitioner exam
    • Dedicated learner support before, during and after training
    • ISO 9001 quality and ISO 27001 information-security certified operations
    • Trusted by professionals and organizations across many industries

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    Change Management Foundation and Practitioner Training Locations in Fort SmithInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Fort Smith

    DoubleTree by Hilton Fort Smith City Center, Fort Smith Ar

    Change Management Foundation and Practitioner Training Location in Fort Smith

    Wyndham Fort Smith City Center, 700, Rogers Avenue, Fort Smith, Sebastian County, Arkansas, 72901, United States

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    Corporate Change Management TrainingFor Your Fort Smith Teams

    • Suitable for small, medium and large teams
    • Customized schedules built around your team's availability
    • Onsite, live virtual or hybrid delivery across the Fort Smith region
    • Change-qualified trainers with manufacturing, healthcare and logistics experience
    • Role-based examples and case studies for stronger workplace application
    • Dedicated coordination and learner support for group programs
    • Scalable delivery for local, regional and multi-site teams

    Trusted by Teams Across the Region

    ArcBestWhirlpoolRheemMercyBaptist HealthOK Foods

    What Our Learners Say

    A Real Method, Not Just Theory

    "The Foundation and Practitioner training finally gave me a structured method for change. The ADKAR and Kotter sessions were practical, and the open-book exam coaching made the Practitioner paper far less daunting."

    Daniel Carter

    Change Analyst

    0/0

    Bridged My Project-To-Change Gap

    "I came from a project background and needed the people side. The scenario practice helped me apply stakeholder engagement and resistance tools to real situations at work. I passed both exams on schedule."

    Megan Ellis

    Project Manager

    0/0

    Perfect for HR and OD Roles

    "As an HR business partner, the CMBoK framework gave me the vocabulary to partner with leaders on change. The trainer was experienced and the mock exams were spot on for the Foundation format."

    Andre Wilson

    HR Business Partner

    0/0

    Adoption Improved on Our Rollout

    "We trained a cross-functional team ahead of a plant systems rollout. The shared change language and impact-assessment approach improved adoption noticeably. Delivery flexed around our shift schedule."

    Rebecca Nguyen

    Manufacturing Operations Lead

    0/0

    Consistent Change Practice Across Teams

    "Invensis Learning ran a tailored program for our transformation team. The onsite sessions and reporting made it easy to track progress, and our managers now plan change consistently across departments."

    Thomas Reed

    L&D Manager, Healthcare Sector

    0/0



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    We also deliver Change Management Foundation and Practitioner Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The credential proves you can lead the people side of change, a skill Fort Smith employers in manufacturing, healthcare and logistics increasingly need. Change management roles in Arkansas average around $125,000, with senior change managers in Fort Smith near $142,000, so the return can be strong.

    General

    Is the Change Management Foundation and Practitioner certification worth it?

    Yes. The credential proves you can lead the people side of change, a skill Fort Smith employers in manufacturing, healthcare and logistics increasingly need. Change management roles in Arkansas average around $125,000, with senior change managers in Fort Smith near $142,000, so the return can be strong.

    What is the Change Management certification and who is it for?

    It is a two-level qualification covering the knowledge, models and practices used to manage organizational change. Foundation validates understanding of change concepts; Practitioner validates applying them to real scenarios. It suits change managers, project and program managers, HR and OD practitioners and leaders.

    What standard is the course based on?

    The program is grounded in the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and the current Change Management Practitioner Guide. It covers five topic areas and models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model.

    Do I need prior experience to take the course?

    No. Change Management Foundation has no formal prerequisites and is open to all. The Practitioner exam requires the Foundation certification (or an accepted equivalent) first, and the combined program prepares you for both levels in sequence.

    Is the qualification recognized in Fort Smith and beyond?

    Yes. It is a globally recognized change management qualification valued across sectors and regions. In Fort Smith it is relevant to manufacturers, healthcare providers, logistics carriers and public bodies managing transformation.

    Pricing

    How much does Change Management training cost in Fort Smith?

    Pricing is available on request and varies by delivery format and whether exam vouchers are bundled. Training is usually purchased as a combined Foundation and Practitioner package with dual exam preparation. Request a quote for current Fort Smith pricing in USD.

    What is included in the course fee?

    The fee typically includes courseware aligned to the Foundation and Practitioner syllabi, case studies, mock exams and practice questions, open-book exam technique coaching and learner support. Confirm exam voucher inclusion when you request your quote.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package. Some bundles include the Foundation and Practitioner exam vouchers, while others price them separately. Ask a learning advisor to confirm what your quote covers.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams, PMOs, HR functions and business units in the Fort Smith region. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined program?

    Two separate exams. The Foundation exam and the Practitioner exam are sat and passed independently, and you must pass both to hold both credentials. The combined program prepares you for each in sequence.

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice, single-answer questions, lasts 40 minutes and is closed book. The pass mark is 50 percent, meaning 25 of 50 correct. It is delivered by online proctoring or at an authorized test center.

    What is the format of the Practitioner exam?

    The Practitioner exam has 5 scenario-based sections, each worth 16 marks, for 80 marks total. It lasts 2.5 hours and is open book, with the Change Management Practitioner Guide permitted. The pass mark is 50 percent, meaning 40 of 80 marks.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario sections require analysis and judgment, so you cannot simply look up answers. The training coaches efficient guide navigation alongside deep method knowledge.

    What if I do not pass an exam the first time?

    You can prepare thoroughly with our mock exams and scenario practice to reduce that risk. Re-sit policies and any retake fees vary, so confirm the current terms with your learning advisor before you book.

    Course Content

    What topics does the course cover?

    The course covers the five CMBoK topic areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation builds knowledge; Practitioner applies it to scenarios.

    Which change models will I learn?

    You learn a broad set of individual and organizational change models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model and Cialdini's principles of influence.

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and starts from core concepts, so beginners are welcome. Practitioner then builds application skills. Trainer support, case studies and practice questions help learners at every level.

    Are practice tests and materials provided?

    Yes. You receive courseware aligned to both syllabi, industry case studies, Foundation and Practitioner mock exams, and practice questions to identify weak areas and build exam readiness.

    How is the training delivered?

    The combined program is delivered as instructor-led training online (live virtual) and as corporate onsite or hybrid sessions for teams. Both formats follow a structured schedule with trainer-led discussion and practice.

    Enrollment

    How do I enroll in the Change Management course?

    You can enroll through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    How soon can I start?

    New batches run regularly across live virtual and corporate formats. See upcoming schedules or ask an advisor about the next available Fort Smith cohort and the dates that fit your team.

    What training formats are available?

    We offer live virtual instructor-led training and customized corporate group training, delivered onsite or hybrid for teams. Choose the format that fits your schedule and learning preference.

    Can I reschedule my enrollment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange a change to your enrollment.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrollment.